I had fumigation services done, on 6/23/25, by West Guard at my parent's home which I am trying to sell and was expecting to close on 7/3/25. They contracted Bloomington Fumigation to perform the service. I performed a walk though of my house before the service and I observed no issues. After the fumigation I observed the Attic Access door severely damaged and called West Guard, they said they would get back to me. I took the picture right after I saw the issue. They did not respond for over a week so I called West Guard and Angie Ortega informed me the Fumigation Team told her that the door was damaged when they got there and that they did not damage the door. Angie sent me a picture of the door on the floor cracked, but still with most of the acoustic material on the door, it was not that way when I left before they tented the house the same day. I had to pay $250 to get the Access Door repaired the next day since the buyer's of the house were supposed to perform a walk-through the following week. The simple fact this company did not fully follow through on the issue and that they left me hanging shows me they have no integrity and do not stand behind their or their contractor's work and are unwilling to accept the responsibility when they destroy property. I am going to talk to my real estate company, who recommended West Guard, and let them know what happened and that they should never do business with a disreputable company such as this one. My recommendation is to never do business with this company since you do not know what you will find when they finish. read more

West Guard Termite Control - Attic Access Door Damage - Pest Control Near Me - Corona, California

The guys were here on time and did an excellent job. They cleaned up after they were done and I couldn't have asked for better service!

I used West Guard for the first time recently; their office was easy to get ahold of, scheduled quickly and the inspection was efficient. We had minor wood rot to be repaired and their team showed up and made the repairs quick, clean, the workers were polite, and the work came out perfectly. I will definitely be using West Guard again in future real estate transactions. read more

All repairs made as promised! The work was done QUICK, they sent all the right guys to get the job done and were in and out in a day, and I have a practically rebuilt wall now! I am really glad I took the time to hear Ivan out, even through my frustration, because he takes great pride in his company, and he made things right and for that I give them five stars! read more

West Guard Termite Control - How do you miss this?!? - Pest Control Near Me - Corona, California

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Fantastic termite company! I am a real estate broker and I have used them on all my transactions for the last 4 years. I have been super happy with their work. That's a huge complement from me because I am super picky (and I go to check). I use them on my own homes as well. read more

West Guard Termite Control - Tenting and major termite repairs - Pest Control Near Me - Corona, California

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West Guard Termite is awesome ! They were so quick , accommodating, and so responsive when I inquired about their pest/termite control and inspection services. Made an appt with them to do a thorough, complete inspection of one of our properties for termites in Corona, and they put us on the schedule asap, and also did a stellar job overall. They are easy to communicate with, easy to schedule with, and keep clients informed about their service progress every step of the way. I look forward to using them again! Forgot to mention that their pricing is very reasonable, too! read more

I am a realtor and I needed termite work done on one of my listings. I contacted 3 companies. We ended up going with West Guard Termite for these reasons: 1- They were prompt, they found me a team to inspect and do the repairs in a very short notice. 2- Their prices ware very reasonable. The other companies wanted to charge about $500 more for the same work. 3- They went out of their way when it came to the repairs, they were very flexible. 4- The manager that was assigned to me, Ivan, was on top of the job from start to finish. He even came to the house while his team were doing the repairs to make sure everything was being done perfectly. Ivan kept me informed about the job and he communicated the progress and updates to me in a timely manner. On top of that, they offered my seller a discount. I highly recommend them for any termite work. Thank you Ivan for making me look good in front of my seller. read more

Job well done! They had to come out for an inspection due to a refi we were doing. They came out quick and assessed the situation. Although, they did find an issue, it was repaired and done quickly. They sent all the reports quickly as well. Thank you for your excellent service. read more

The folks that come out are great and seem to know their stuff but it did take a little longe than expected this time. (I'm a realtor and I've had clients use them and have had great experience.) Just build in a little more time due to everything taking a little longer these days. Update: The owner called me and apologized. He stated that they are having a shortage of office staff due to covid. So they now have an additional two people and it should be much faster in the future when getting the reports back. Again, the folks that come out are great and know their stuff and in the past I've had clients use them and had great experiences. read more

West Guard termite provided excellent service! Lisa was very accommodating and responsive. This was one of the few companies that were able to service our listing property in Big Bear. read more

Worst service ever. Was referred to them by my realtor to inspect my home I purchased. Called them multiple times to set up a repair but they kept postponing. I had to chase them multiple times. Finally made contact with Angela - she is the office manager, thought I would get some good service from her but she turned out to be the one who had the WORST customer service. She has ignored my calls, not returned calls, not responded in a timely manner. This woman probably comes to her job unhappy, makes the customers unhappy and then leaves unhappy. Will be filing a formal complaint soon. I don't care for such subpar behavior or service. Wish I had not got involved with this company in the first place. read more

This company is a typical bait and switch. They were recommended by our real estate agent and so many other agents seem to recommend them but I see few home owners who have actually used their services leave a review. So the inspection seemed fine then when it came time to do work is when it all went down hill. They took days longer especially because they messed up our door frame so it wouldn't close, lost are ADT alarm and tried to get us to buy one off Amazon (which wouldn't have worked) and their guys did a terrible job with all construction aspects. But the worst part is our home still had lots of termites. They should of recommended tenting and they should just stick to termite control and leave construction work to companies who know what they are doing. Please don't let the real estate agent reviews who surely get incentived to persuade you. read more

This is the 3rd company I called because the first two didn't seem knowledgeable. I spoke with Angie and she was very professional, but also personable. I felt so relieved after I found this company. Angie was so knowledgeable I didn't even have trouble explaining my problem, because she knew exactly what I was talking about. They took care of my problem right away. I highly recommend this company and ask for Angie when you call! read more

Excellent customer service provided by Angie. Technicians were pleasant and on time. Prices are very reasonable. Would recommend to my friends and family. read more

I'm a realtor and use west guard on all the homes I sell. I also use them on my personal home. I absolutely love West Guard! They won't lie to you like some of these other companies. They're very honest and very affordable. All the inspectors they have are great but I personally use Mike Campbell. If he tells you a time he's always there early and all my clients like him as well. read more

These guys don't play around . I had an inquiry on some rotten wood on my house and I called them to come check it out and when they did they , I had no more rotten wood with in a hour . They were super professional and quick and efficient with their work . I would definitely recommend this company to anyone with wood problems . I give them a 12 out of 10 rating . Thanks again for the awesome work done and the affordable pricing . They beat the competition by like half price . I definitely wouldn't go anywhere else ! read more

I spoke to Angie & she was super friendly and professional. Then Kyle inspected my home I am selling after that Glen came out to do the treatment. both great! I highly recommend-overall great experience read more

I will definetly recommend West Guard Termite great customer service and wonderful people . I worked directly with Angie and she was really helpful and knowledgeable. Thank you again for your swift response and also by far the best prices out there ! read more

I highly recommend West Guard Termite. VERY IMPRESSED with their Customer Service!!!! Angelica Ortega Rocks, she goes above and beyond to make sure she is giving quality service.... I recommend them to anyone!!! read more

Called for a quote and was greeted Angie who was very helpful and informative. Took care of all my needs. Will definitely keep these guys in my resource book! read more

We had a great experience with this company. Ivan was super nice and the techs were great. They did amazing repair work and were very thorough. Definitely recommend their services! read more

My realtor hired this company to perform termite inspection when selling my home in Orange, California. The company determined that I needed a fully tented fumigation. I scheduled the fumigation a few days prior to closing escrow. Apparently, West Guard hired a company known as American Fumigators to handle the tenting. I inspected my property while it was tented and realized the fumigation workers stole a TV, ladder, and an outside space heater with 2 propane cannisters from my side yard. My realtor called them on it and they claimed the gardener gave them permission but they agreed to return the items. (My gardener DID NOT give them permission as I asked him). After the tenting was removed, I returned to find the items returned, even though they left the ladder on top of my patio cover. A few days later, after I noticed a few broken tiles, I had a roofer inspect my roof and they found 75-80 tiles broken by the fumigation company. I know it was the fumigation workers that broke the tile as I had my roof inspected a few weeks earlier and the inspection found only 1 broken tile that I had my roofer replace. The cost by my roofer, heavily discounted, was $1450 to replace the tiles broken (probably on purpose) by the fumigation workers. To date, neither Westguard nor American have agreed to pay any portion of the cost of repair. I will NEVER again use either of these companies. read more

Selling your home and dealing with all that comes with it is so stressful, I was very thankful for Mike and his amazing help, his honesty and his calm demeanor. He went above and beyond in helping me. Thank you Mike!! I highly highly recommend this company. read more

Called this place after finding them on Yelp. Angie the office manager was extremely friendly and helpful. I had a lot of questions and she patiently answered all of my questions. We have an appointment set up and I'm hopeful the rest of the staff is just as helpful and friendly. Highly recommend you to look into them if ur in need of termite inspection services. Great prices!! read more

I dont know a thing about termites! Thank you for such great customer service Angie you made me feel at ease and would definitely recommend this place to friends and family. read more

Eric came out to do a termite inspection in Chino and was very professional, thorough, and knowledgeable. From setting the appointment to receiving the report everyone at West Guard was pleasant and communicative. Thanks guys! read more

For over 5 years, I have been contacting and recommending West Guard for all termite jobs I've needed. As a realtor, it's important to know that you're recommending a company who can be relied on to do good and thorough work, while at the same time being fair and reasonable in their pricing. Great and timely communication, on-time staff and good termite work that I've never had to call and ask to come back for missed termite damage. read more

I've used West-Guard for quiet a few years now. I find that they are very good if you are in a pinch and need a termite inspection done quickly. They move their schedule around and have always managed to make it work for me. I definitely recommend using this company.. read more

Four men just spent five hours exterminating and patching the extensive termite damage in a small parish church. Over the past couple of weeks, inspectors and contractors had spent time surveying the damage, looking at each window sill, along each baseboard, etc. Everyone was exceedingly professional, courteous, and careful. They worked on my ca. 1000 unit townhouse community two years ago with superb results. Highest recommendation. read more

Had an inspection done by Kyle today and he was really professional. He was on time and courteous and I wouldn't use any other termite company now that I've found this company. read more

Thank you Ivan for sending out your team in a timely manner. They are friendly and get the job done.

Called several different places for estimates not only were they the friendliest they were also the most professional from the first phone call all the way until the job was completed. I would use them again in a minutes notice and recommand to my family friends and co-workers. read more

I recommend this company to family and friends. I shopped around and came across via yelp. Angie was very knowledgeable and had someone out the next day. The price was the cheapest around town and the work was great!! read more

West Guard Termite has been on my list of go to termite repair and extermination for over 6 years. They have always been prompt and have fit me in whenever I've had a very quick closing escrow! Which we love to do! They've worked well with my clients and truly care about customer service whether its an agent like me, or a homeowner. I will continue to use them and recommend them to other Realtors and my clients. read more

I've worked with West Guard Termite Control many times including a recent one in escrow that is on a tight schedule. They pulled thru like always and went out of their way to help with some funding issues. Very professional and responsive I highly recommend. Will use them again. read more

I would like to thank West Guard Termite for great customer service, and support on all my termite needs at my house. I have used Terminix in the past and finally was over the bad customer service, promise service times that were always rescheduled and overall headaches. I would like personally point out Angie Ortega who was on top of all my questions and concerns.. I will definitely recommend West Guard to friends and family. Thank you again! read more

West Guard Termite Control is the only termite team I trust. When the big names in the business we're quoting me thousands of dollars to rid my patio cover of termites West Guard came through same day, took care of my issue and saved my family over $2,000! Their honesty and integrity are unmatched. I will not trust anyone else with a termite problem should they return. read more

Great place. In 30 minutes they finished. Good price for what they came to do. Great Customer service. I would totally recommend this place to anyone that's looking for termite inspection. read more

Terrible terrible company to deal with. They did a very shoddy work on the property I am selling. They only changed some wood window panels and charged over $1000 for that. The escrow company overpaid them $400 and it was like pulling teeth to get it back. And they only refund $340. So dishonest. Update: After I wrote the review, the owner of the company responded promptly and refunded the rest of the money and credited the mistake to their accounting error. So I upgraded my rating from a one star to three stars. read more

West Guard Termite Control is the best! Ivan came highly recommended to me by two top real estate agents in the Westside and we couldn't be happier. The inspection was very thorough and I had my report quickly. When the crew came, they were professional, polite, hardworking, and took tremendous pride in their work. I love that the preventative measures are natural and long lasting, and didn't require that we leave the house. I have already told my neighbors and will continue to highly recommend West Guard to anyone who needs termite inspections or repairs. read more