Got ripped off this morning at dicks in brooksville. Bought a pair of boots . Got up to the counter…read moreto pay and noticed they were charging me 25 dollars over the advertised price . The lady at the counter said it was a different color that was less money I told her it was different online and she told me I would h to go online and prove that to her . I was the only customer in the store and had at least five employees within ten feet of me . Horrible customer service

I went to Dick's to purchase a weight bench. The one that I planned to purchase was not delivered…read moreto store the day I was told it will be available. Heather and Phil offered me a great deal on a better bench. I'm very happy with purchase. Thank you Heather and Phil and the rest of you team for an excellent experience at Dick's.

Clean, welcoming store. Helpful, pleasant staff. Staff accessible and knowledgeable when I…read moreneeded help. Quality merchandise.

Had to change grips and alter shaft length on some of my son's golf clubs. Could not have been…read morehappier with my experience. Trevor was amazing. He understood we needed the changes quick, and worked to finish while we waited. He clearly loves golf, and told us a little of his golf experience playing in HS and now university. Trevor is a wonderful, knowledgeable, and service oriented staff member. Trevor's exactly the type of person a sporting goods store should have on staff!

We visited this location for a packet pickup for a race, and stayed for the shopping…read more There were some great sales, unique Tampa Bay merchandise and super helpful staff working the registers. The people here seem to really enjoy their jobs and interacting with customers, so it was a joy to shop. Checked out the adorable Free People Movement section and my fave, the Bombas socks.

Although their product selection is really good and the store is clean the people that work there,…read moreat least for tonight, obviously don't want to be there. When I go into a store and I lay down almost $500 I would expect at least respectful treatment. Nothing in there is cheap and when you go in there, you expect that. But I certainly didn't expect how rude the staff would be. Rude! And not just to me I watched them treat another man the same way.

Baseball Players and Parents!!!!! If you need anything baseball related go see Nate at the St. Pete…read moreDick's on Tyrone. He is very knowledgeable and willing to help. My son wanted a new bat after the holidays and so we went to Dick's. As soon as we walked in and began to look at the bats on display Nate greeted us and made us feel welcomed. He listened to my son who is only 10 and treated him with the same respect as he did me. After understanding what he wanted Nate shared with us it would have to be ordered. He did everything right there with us. He ordered the bat and discussed all the warranty options and how to handle if we had any issues. I was very impressed. My son was so happy when it arrived only a couple days later. Nate was professional and knowledgeable about so much more too. We have since been to the store a couple of times since and were welcomed and greeted just the same. Thank you Nate and DSG for supporting our athletes and families in a unique way!

Dick's Sporting Goods is located in a shopping center "conglomerate" of sorts, which is convenient…read morein case you were to need to get other goods and services in the area. Went here twice, scoping out a collapsible utility cart. They had plenty in stock, and staff was always helpful in answering questions. They have a huge selection of fishing gear, camping stuffs, sports accessories, tennis shoes, workout clothing, etc. At checkout, I was offered an extended warranty to cover any damages on the cart for the next year, which I thought will come in handy considering I'm likely going to be banging this thing up quite a bit. Good service!

Large (two-story) location with tons of merch and plenty of options. They have anything and…read moreeverything you can think of when it comes to sports - gear, apparel, accessories, workout equipment, etc. They sell mostly brand name items, so the price points are higher, but also the quality. There are registers at both ends of the store that lead either to parking lot or entry to the mall. There are associates throughout the store and they are ready to answer questions if you have them. We were on the lookout for collegiate football team gear and they had plenty for both of our teams. Given their location they have more of the Tampa local teams but still have other Florida teams as well. Overall: A Solid large location with plenty of options and variety for anything and everything sport.

Ordering experience online is awesome! This DICK'S inventory is huge - lots of basketball shoes and…read morea variety of brands to choose from. Curbside pick-up was simple and efficient - like other department stores, you're provided with a method for communicating when you're on your way (and when you're parked) to pick up orders placed online.

Review based solely on our interaction with Hayden…read more Hayden was extremely helpful in the shoe department. He ensured we had our questions answered, he helped to price match an item and ensured a manager was aware of the price match prior to leaving at his end of day. When we went to checkout the mgr was aware and we were provided the discount as promised. The checkout was easy and they were friendly also.

The general manager Alyssa (as she stated ) was deliberately RUDE! She screamed at a customer…read morewith her child over returning an item that a child opened . She said she didn't care, then had a confrontation with the parent in a rude pretentious way! Shouting at her! Ridiculous as she spoke to this individual infront of her employees as if it was unacceptable!!!!!!!!!

I recently went to Dicks Sporting goods for a new pair of sneakers. I was interested in the Hoka…read morebrand. When looking at them I noticed many different types. I was confused and wondered what the difference between all of them were. I had a lovely, extremely patient young man Nick who helped me. Nick had the patience of a saint and helped me pick out the correct pair for my needs! I found Nick to be extremely knowledgeable about the different types and explained the difference to me. This was my first time buying sneakers at Dick's and it was a pleasant experience. I wouldn't hesitate to go back. Dick's has an unbelievable selection of sneakers. All different brands to choose from. If not in stock they can order them for you with free shipping. My sneakers were not available in the color I wanted. Nick ordered them and they arrived by FedEx the next day!!

The Spanish manager lady with the fake eyebrows is a complete bitch. Doesn't want to do her job…read more When asked about a question with my order, she shrugged it off and let the cashier deal with it while she went and talked to someone els on the phone.

It's Wednesday before Father's Day on Sunday. I went to find a gift for my husband, but the addidas…read moreselection was limited so I decided on a gift card. I go to the register and the cashier is just looking at me, not can I help you, nothing, so I say I'd like to get a gift card, he says yeah all we got is Happy Birthday! What? I'm supposed to give a Fathers Day gift with a Happy Birthday gift card. So I say I can't use that, Dicks is going to lose money because who doesn't have regular gift cards for the name of their store. He didn't even try to look, check, didn't care! As I leave I see they did have Congratulations gift cards, so he lied in saying that's all they had, but the lack of customer service is just amazing to me! Shame on you Dicks, my husband is a golfer, so we spend lots of money at Dicks but I won't patronize this one again!!

The service ? I wouldn't know as I stood there for over 20 min waiting on assistance, and never got…read moreit. The app was more useful than the staff. The items in stock are not on the floor and unable to be seen nothing was on display. The value is irrelevant if you can't buy the items

Nick's Sporting Goods is a great place to head for Sporting goods and active wear. The staff here…read moreis friendly and professional and the prices are pretty competitive. All in all, I would definitely recommend here.

Seriously? That was painful. We came here looking for shoes for my son. We asked for help from one…read moreemployee who pointed to one wall for younger/kid shoes and then a row for bigger/adult shoes. My son is right between sizes, so we asked if they could size him so we had a better idea of what would work best. We were told that there were sizing tools at most benches and to ask for help if we needed it. Dude. That is what we are doing. He walked off before the shock wore off. We did find a tool, sized my son, then found another employee for shoes in his size. He pushed a few buttons on a handheld he had and told us they didn't have it in stock then started to walk away. We stopped him and asked for another shoe in his size. Again he pushed buttons on his handheld with the same answer. He again tried to walk away. So we then asked if any shoe on the table we were looking at came in his size. He rolled his eyes at us before pushing buttons on his handheld. Yup. Rolled. His. Eyes. My son needed new shoes so just looked at shoes instead of using my big girl words about that behavior. Anyway... He found a shoe in my son's size and luckily my son liked them. We boxed up the shoes and went to the counter in the shoe area where two different employees were talking to pay. Set the box down and said we wanted the shoes. They both look at us like we are crazy before one stated "well, you have to pay for them before leaving with them." Pretty sure my attitude came out when I responded with "that is why my wallet is out." With just as much snark, we were told we have to pay up front. The experience had my blood boiling. We were there maybe 25 minutes, but it took almost twice as long for me to calm down. So if you come here, hopefully you have a better experience than we did. 29.01.2026