I'm recommending West Marine in Alexandria, Virginia because of the standout service provided by…read moreone of their sales representatives Abigail. She was extremely helpful and holding a offshore sailing jacket that was on sale when I called the store set it aside and it was ready when I came in. But more importantly, I came back a second time for assistance with installing a new CO2 cartridge to my PFD and she took the time to walk through the process with me to ensure that it was correctly installed. I appreciate this type of personal customer service went in so many stores these days there is often no one to help or provide useful assistance.

Very bed experience I order a reel ON LINE Daiwa SAGLD40-2 SPDS on 2/09/26 and the price was 468.99…read moreand after 7 or 8 days I receive totally deafrend reel SALTIST MQ 18000 I Call them talking to several people and they sent me label for return and credit my cart no one want to explain to me what happen and they sent wrong reel and why they don't sent me the reel i had order .I will never do business with WEST MARINE EVER

I went into the store Saturday, January 18 and spent about $900 on weightlifting equipment…read moreincluding one major item which needed to be shipped to my house namely a Nike squat rack. I received notification from Dick's Sporting Goods and also FedEx that it had arrived at my house today however what I found was simply too posts which make up part of the unit but that was all. So in other words I received something that was totally unusable and didn't compromise the majority of the parts that were supposed to arrive constituting the whole unit. I'm including two pictures attached here. One is an actual picture of what the unit is on the website and the other is what arrived at my house. I called the online store location since that is where it ultimately came from and they didn't know what they were doing and it took me forever to get them to understand what the problem was even though it's a very simple scenario and they told me that I would either have to repack everything and let FedEx pick it back up and wait for a new order to come in or I could wait for them to contact the manufacturer and see how long it would take them to replace whatever pieces are missing. I got no idea of how long either option would take. So I spent time repackaging everything for a future FedEx pick up. I called the Woodbridge Dick's Sporting Goods store to give feedback to the store because they are the ones that I paid for this and they are the ones to put the order in and I have to say that I didn't get any empathy at all. I'm sure that I wasn't in a good mood when I spoke to them but they weren't at all helpful or nice about it. They weren't rude either. All I can say is, after spending a little bit less than 1000 bucks, I really thought I would get better service and results than this. I'm hopeful that UPS does come and pick up what they sent and then brings me a new box that contains all the parts so that I can actually have what I paid for. I don't know how long that'll take no idea but hopeful. I would advise anybody to be very careful shopping there to make sure that things are done properly.

I was visiting the store to make a return/exchange. Upon entering, I attempted to walk to the…read moreregister to tell the employee (Shams) that I would like to make a return. Instead of a polite greeting, she rudely said, "you have to get in line." I was confused and she repeated it with the same tone. I didn't mind getting in line, however there was only a woman entering the line from the other way. Nonetheless, my only reason for entering that way was to announce I was returning something because I lost my receipt. When It was our turn, Shams looked at the shoes I was returning and asked if they had been worn. They had not. I actually purchased 2 of the same shoes, just different sizes, and kept the other one. I said they hadn't been worn. She replied, "no one is gonna buy these" with an attitude. I said, "excuse me?" Still with an attitude, she said, "nothing." At the end of the transaction, I asked for her name and she said (again with an attitude), "Shams, why?" I told her so that I can leave a review of her service. I have shopped at Dicks several times and have never been met with such a nasty attitude, especially upon entering the store. I hope Shams can be coached or refreshed and on what customer service should look like, because what I experienced was below standard.

Very interesting gear for fishing and hunting. Small shop with a lot of supplies. Gentleman at the…read morecounter was very friendly and talkative. The shop has fire arms too. One side is hunting gear/supplies & the other side is fishing gear/supplies. Lots of gear for the wild sports. My father in law and I came her to get some bait and weights for our fishing rods and some hooks as well. Decent good fishing shop for supplies. Not so crowded earthier. I would come back here when I need more supplies and I am in the area.

Ask for Tyler, he is a great resource for all of your fishing needs and questions! He set us up…read morewith JUST THE RIGHT GEAR for our expertise! Great prices and support value! Go here when you crave a day of fishing!

Came into the shop to buy some waders last year...Richard is so knowledgable and friendly. Took…read moreone of their Fly Fishing bootcamp classes this month which was a ton of fun and well organized to help beginners - Classes are well priced for all the instruction and services you get.

I've been planning on getting back into Fly Fishing this year - an activity that is near and dear…read moreto my heart! I've not been fly fishing in over 10 years - a circumstance that was dictated by work conditions/schedules and finances. I stopped off at The Red Shed to purchase my Virginia fishing licenses: I bought the general freshwater license, trout license, and National Forest stamp. The Red Shed is an interesting little business - part of the Clark Brothers Gun shop emporium. The Red Shed sells licenses, fishing equipment, bait, some hunting gear, and lots of touristy knick-knacks.

Everything you need at this store great selection of bait fishing gear guns everything for your…read moreboat you name it they got it!

Great and vast selection of boating, fishing, shooting, hunting, and camping supplies. Good…read morecustomer service!

I would recommend K&M to anyone looking for a great hunting experience. The accommodations were…read moregreat and the hunting was even better. These guys know how to put you in front of big deer. It is not over hunted and that is evident. Don't hesitate to give them a call and book your hunt!

It was nice they had every thing you need to catch fish and best prices I recommend you go check…read moreout there youtube channel gives tips of how the bay is producing fish there youtube is called anglers annapolis go check it out have a blessed day

Great help great prices employees go to great lengths to ensure you get what u came for and more I…read moreasked over 100 questions and they were answered with no hesitation can't leave the house without that cool aid