My first experience with Leah was good for a highlight. I went in yesterday for a hair cut. I showed Leah the attached pictures of the bob I wanted which I've had in the past. I ended up with a significantly shorter cut that was so thinned out I feel like I have so much disconnection in my hair. The back is so short in parts that I can hardly grab it with my fingers, let alone straighten it. I also have naturally curly hair so I can only imagine the nightmare of how I'm going to deal with those pieces once wet and styling until they're long enough to deal with. I also want to preface, my hair was well past my shoulders, very health and had no face framing or short layers when I walked in so it should have been pretty straightforward. I was shocked when I left the salon yesterday and even more shocked at the lack of accountability in Leah's response in the attached text. I feel like I spent almost $100 to get my hair butchered while also ending up as an emotional dumping ground throughout the entire appointment. read more

Clean, sophisticated, and inviting are only the beginning positive attributes of West! BACKSTORY: I moved here from Portland, Oregon, several months ago, my long hair that I've had for a number of years, in tow. As my concerns about handling the heat and humidity increased this last month, I was nervous about finding a hairstylist having had some bad experiences and cuts (probably one of the reasons my hair grew so long anyway). I did some research and found West salon, conveniently located for me and well reviewed, I decided to give it a try! SO glad I did! Even when I called and asked umpteen questions, Shirley was super helpful and understanding about my concerns about cutting off my long hair. Hope was my stylist! She was fantastic! She listened. She asked questions. She was concerned about lopping off my long tresses because she cared about my beautiful hair, but did anyway, and in the end, I got the most fantastic cut I've ever had! I'm transformed and completely in love (and a heck of a lot cooler) with my new cut. read more

West Salon by Leah - Before - Waxing Near Me - Austin, Texas

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The first thing I noticed is that the interior of the salon was comfortably arranged - unlike most places that feel like a doctor's office, there was a cosy sitting area that felt like Martha Stewart had been by recently. This great hospitality proved to be a fortunate trend. Even though me and my companion showed up as walk-ins close to closing, Debra made accommodations for both of us. The haircut itself I'm very happy with, and I'm even happier with the service - so much so I even booked my next appointment in advance. I would definitely recommend this salon for any men looking for a great haircut with amazing service. Quick, easy, enjoyable and also very inexpensive. read more

West Salon by Leah - Snapshot of a clean, friendly salon. - Waxing Near Me - Austin, Texas

Thank you to the wonderfully kind and sweet ladies at WEST Salon By Leah! My mom was recently going through high dose radiation and had a large, uncomfortable catheter sitting just above her pectoral muscle. She had not been able to wash her hair in 5 days. We tried to wash her hair at home, but every position we tried struck her with severe pain. We decided to take a shot at West Salon By Leah to see if they could fit her in for a wash. Not only were they happy to fit her in their busy schedule, but they did it free of charge. I can't thank these ladies enough for putting a smile on my mom's face. It's the little things in life that makes others feel good on the inside & out, especially in a time of pain. On another note, I saw a friend of mine walking out and her hair looked fabulous! I will be going back to get my hair done :-)! read more

Leah is quite simply the best men's hairstylist I have ever had. She is talented, professional, and can suggest subtle changes or complete transformations that will suit you. Or she can cut your hair consistently every time. Plus- everyone who works there is welcoming and the salon is comfortable. Can't recommend Leah and West Salon enough! P.S. they are great with kids as well! read more

Very quick, very clean, and very professional. Def recommend.! I loved my haircut and the customer service. read more

I love Leah!!! Her salon is gorgeous and super cozy. She also has a wonderful kind nature to her so she's really easy to get a long with. She is fast and does a wonderful job with my hair. I trusted her to chop off my long locks and I am so glad I did! So I let her take the wheel and she does something wonderful each time! read more

Trinh is amazing!!! She is thoughtful, meticulous, honest, knowledgeable and patient which is what we all want in a hairstylist . She has done my color, highlights, balayage and cuts. Love her!!! read more

Do not go here if you have curly hair! The staff was kind and personable, the salon was cute and clean, and it was really easy to make an appointment that fit into my schedule but my haircut was/is not done well at all. I don't think they have the expertise to work with curly hair. My hair was blow dried and flat ironed before it was cut so once I went home and wet it, I could see that the style wasn't what I requested and that the right side was cut shorter. The salon was great about getting me back in to fix the style of the cut (free of charge,) but now the LEFT side is too short. It's too much of a hassle to go back a third time and I don't want my hair any shorter than it already is so I'll have to wait until it grow back to visit a different salon. I know curly hair can be difficult to cut so if it wasn't for my lop-sided-curly hair cut I would definitely return based solely on how friendly the stylists are. read more

I'm new to Austin. Got here about a month ago, and it was time for a haircut. I searched for places by my apartment and found West Salon. Was just gonna go to a chain shop like sports clips or something, but decided to give this place a shot based on the Yelp reviews and because I'd rather support a small business too. Now back home I always had my haircut by my mom who's been a hairdresser since I could remember so there were some lofty expectations walking in here and I wasn't sure they could be met, lol. Well I showed up for my appointment and was greeted by my stylist Deborah. For 25 bucks I got an awesome cut and all my worries were gone by the time she was done. She was awesome and super nice, really easy to talk to also. She fulfilled my expectations and then some. She is a magician with scissors and a perfectionist, my hair has some wild cowlicks and can be hard to manage and she knew exactly how to cut it to make it do what I wanted. She really enjoys what she does and it shows when your walking out the door with a sharp fresh cut. She takes her time to make sure every part of your hair is perfect. I'll be going to Deborah from now on as long as I live in Austin, I can't recommend her enough. read more

When I went to get my services done I was greeted with a warm welcome and didn't have to wait. The service they provide is outstanding and the experience was the best experience I got. Alyssa was listening to what I was wanting/looking for and did it above and beyond what I was expecting read more

I was looking for a new salon near Steiner Ranch and I decided to give West Salon by Leah a try. Leah is great! I love her color treatment and my cut is great too! I have been very happy that I found her. My daughter has gotten her hair cut by another stylist at the salon and she was very happy too. Highly recommend this salon! read more

I'm a guy and I use to buzz my hair but I found myself in an industry that it was important to make a very professional first impression. I started going to Sam over a year ago at a different salon and she's the only person I allow to cut my hair cause she is that good. I'm in/out quick and it's not painful for my wallet. I followed Sam to West Salon and the place is really coming together. The renovations are fantastic and I can't wait to see the finished products. I highly recommend to anyone looking for a quality hair cut that wont break the bank to go check out West Salon. I won't get my hair cut anywhere else. -Very Happy Customer read more

Great hair place (for men and women) run by a great person! Leah has been cutting my hair for several years now and I'm happy to see her create and open her own place. Leah has always appeared to have high standards when it comes to customer service and I have no doubt that the staff she's assembled, will be top notch - although, no one touches my hair but her! So, if you're looking for service, quality and a clean new facility, look no further, it's in The Trails at 620. read more

I've been to West several times now and recommend it to everyone. Make an appointment with Sam- You will not regret it.

I got my hair done my Leah, she did an amazing job fixing my hair. I was going to a different salon and the chick who did my hair had a baby and I also moved to a different part of Austin and needed a new place quick! Everyone at the salon was awesome and nice. They have the best sinks to wash your hair in as well!!! It's not the bowl shape ones that you have to position yourself uncomfortably so they can wash the stuff out of your hair, they are more flat so you can easily lay your head back and sit comfortably. read more

Trinh is fantastic! She works very hard to please her clients and does a great job ! I have been seeing her for about 6 months and would never think of using another stylist. read more

Leah and Debra have cut my hair for years, great to seeing them jumping out on their own. Highly recommend them both

Leah has been my stylist for years, and I'm so glad to see her open her own business. She also does wonderful work on my wife's hair. Untethered by the chains of ...well, a chain, she finally has an awesome, modern environment to do what she is best at. Samantha, her associate stylist, cut my sons' hair and did a nice, professional job. If you are looking for a run of the mill "chop", go elsewhere. If you need a quality haircut by someone who loves their work... This is the place. read more

Went in once and got an ok cut. Went in again to give it another shot. First of I was given an appointment time when no one was in the salon... Figured it was a mistake so I waited. I asked to have my current cut cleaned up and my neckline cleaned up. The girl I was scheduled with said she wasn't comfortable and passed me off to another lady. She did go ahead and wash and dry my hair while I waited... I was then asked to come back later in the day because she didn't have time then... So weird. Don't think I'll be going back. read more

I love these folks! Last May, I decided I wanted to chop off and donate 8 inches of my hair, and Leah made sure I was comfortable with it first. She suggested adding layers, but told me that I should get used to the short hair for a few weeks before she did. Samantha has also done some of my trims, and she's fantastic too. The salon is clean and comfortable, and all the folks working in there are super sweet and welcoming. read more

Debra is amazing! I bring our two young boys here and they leave with perfectly handsome haircuts every time. We tried so many other salons and hairdressers, but often times they struggle with our boys because they are young and move around a lot (or cry!). It's never been an issue for Debra, and now our boys love seeing her. Debra is by far the best! read more

Friendly staff and I didn't feel out of place walking in here. The stylist was very detailed/attentive and gave me the haircut I wanted. Fairly affordable for a salon as well and definitely worth the extra 10 bucks over your run of the mill barber. read more

My son and I are pretty picky when it comes to our hair and Leah never let's us down. Fast, friendly and affordable. We recomend this salon to all our friends! Hope you open more locations out farther West! read more

West Salon is such a great asset to the Four Points Area! Leah and her team are fantastic and will take great care of you and any member of your family! They carry fabulous products like Kevin Murphy!!!! Salon Mgr. Nicole can get you fixed up for an appointment with anyone-whether you need a women's full service cut and color, kids haircut, men's haircut, an updo for prom--you name it West will take wonderful care of everyone in your family! Love all the West Salon girls!!!!!! read more

Leah and her team are awesome. Great stylists and listen to what you want. Additionally, great and fun personalities and Leah always does her best to squeeze me in when I am pinched for time. Great new location with lots of things nearby.....lots of food choices, movies, shopping, etc. read more

WEST Salon is hands-down the best hair salon in the Four Points and surrounding areas! Before WEST even opened, Leah was my girl and since opening, I've had my hair cut and highlighted by every stylist in the place and I've never been disappointed. Look no further if you are in need of a trustworthy hair salon, WEST is your place! read more

Clean, professional, and friendly. WEST salon by Leah is great, my girls and I have been getting our hair cut there for a couple of years! We love how close to home this is and the professional and friendly service we receive! read more

Atmosphere is nice. I arrived on time and waited over 20 minutes. Almost 4 hours in, and I was told that I would have to wait for stylist to finish someone else for cut. Never had a hair cut and highlight take so long. I do not have that kind of patience. read more