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    West Seattle Mechanics

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    8 months ago

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    West Seattle Autoworks - My car

    West Seattle Autoworks

    (95 reviews)

    Gatewood

    Great experience at West Seattle Autoworks. I'm glad they service Maseratis and were much faster…read moregiving me a bid than any other shop. Job was done as estimated and fast as promised. Thanks!

    **Triple check the pricing**. I received an itemized invoice before service and selected the…read morerecommended service, and declined additional work. I received a grand total including tax and misc. fees. I called before approving the final total and the staff confirmed that invoice would be my *final* total and the document I signed was not an estimate. I was told no work is done without approval. So I e-signed the invoice as a binding agreement. Later I received an updated invoice, with an additional 90+ dollars. I called and was told that the mechanic "un-declined" services for me. I was calm and respectful and requested clarification. The mechanic I was handed to accused me of trying to make him work for free. I expressed to him that I had been told I had the final total, and I would not have been able to agree to if it had been any more expensive than I was quoted. He was very frustrated with me and told me he should have charged me $270 more, and I should be grateful he gave me a discount. I do not understand how I went from receiving "transparent" pricing which I confirmed, to being accused of being a malicious person. I was not rude and I do not know what I could have done differently to have gotten the information I needed to make an informed decision. For those reading the response, I have an invoice with a final total that shows I did not approve the $270 repair. I edited my review because the owner responded with a lie. Notice there was not an apology for the way I was spoken to, just the owners dismay at my having pointed it out. I spoke with an associate on the phone to confirm my total. I was then charged for something I can prove I declined. I won't worry about proving it to Yelp, I'll be filing the appropriate reports to governing bodies. I have copies of all three invoices. I had hoped it was a mistake but it doesn't seem that way.

    Mr. Kleen - Mr Kleen Lynnwood, 19907 44th Av W, Lynnwood

    Mr. Kleen

    (142 reviews)

    Went to this location for the first time and was blown away at their speed, friendliness, and…read morequality of work. Will be returning for future oil changes.

    Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

    Xpress Auto Repair & Transmissions

    Xpress Auto Repair & Transmissions

    (65 reviews)

    Once again, Montana and his staff were awesome. We had a possible major leaking issue, and after…read moresome research, the potential cost to fix was very very expensive, almost to a point where we would consider getting a new vehicle. Montana was super patient and documented our concerns, was very transparent in what he and his staff was going to do, and was incredibly prompt in keeping me up to date on the status of the vehicle. Because of his due diligence, he confirmed that there was no major major issue, but there were some things that needed to be addressed. I will always have the peace of mind that he and his staff will not charge you for unnecessary things just for the sake of making money. I 100% trust this place, and going forward this is our go-to shop for all maintenance related things.

    I don't even know how to rate this review. I gave it a generous 3, but you make your own opinion!…read more I had a 2 year, 24k mile warranty for a complete transmission rebuild completed 3 years ago. Current day, 10k miles later & 3 years on the transmission, it went again. Even though the 2 year warranty expired, the low miles traveled we were able to work out a fair agreement were I pay for the cost of parts and they pay for all other cost such as labor, disposal or special fees. It took 2.5 weeks to get to the agreement. Then another 5.5 weeks of repairs only for them to tell us that the rebuilt transmission was doing the exact same thing that it was brought back in for 8 weeks ago. Another couple days and they determined what it was. And the saga continues; They sent that part out to be rebuilt. It was returned, delivered and stolen off their doorstep. They had to order & pay for another and get it installed. Here we are after 10 weeks without my truck. Truck in hand now and seems to be fine. How many stars would you have gave?

    West Seattle Mechanics - autorepair - Updated June 2026

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