Got an oil changed and Song checked my tires and cleaned my windshield! That was so nice! Daniel…read morewas also great and knowledgeable giving me recommendations on oil.

Called and was told I didn't need an appointment for transmission fluid. arrived and told I do need…read moreappointment, soonest they had was a week away on Saturday. Told them I had to be somewhere at 1pm and said they gave me a 9am appointment. this appointment included breaks and transmission service. it is 12:40 and I'm still here. they haven't even done the transmission- they had to do a refund cause they didn't get the fastest part of the job. End of story is don't believe what they tell you on the phone and plan to leave your car all day. I was there waiting and often found no one working on the car.

left the house yesterday afternoon to find a bolt in the tire. after i put on the spare, figured…read morei'd swing by the shop to ask if i could drop off the tire and pick up in the am. dudes came out and grabbed the tire immediately, plugged the tire, reinstalled, then put the spare and gear back in place, all in about 30 minutes. alejandro and staff were amazing.

I recently had my Lexus leaking oil, so much that I couldn't drive it. Not knowing what was going…read moreon, I called AAA to have it towed. but to where? I'd been going to the now gone Pep Boys in West Seattle. After a very brief online search in Yelp I decided on Courtesy tire. With parking and a convenient night drop, the AAA driver and I left it in the Courtesy parking lot. They called me first thing in the morning to let me know it's a rubber cooling hose. By then I'd had a little time to research and knew that I didn't want it replace with a likely to break rubber hose again, but asked if they could use a metal one, which they obliged. It wasn't cheap, but I really think you get what you pay for and I like to support West Seattle businesses. I've since brought in my Honda for a wheel bearing gone bad and once again had a great experience. Can recommend!

My "check engine" light was on and I couldn't figure out why. I called Tom's in a Monday morning…read morepanic. John told me to bring the car over so he could have a look. Turns out it was a simple problem with the gas cap not being on correctly and the codes needing to be reset. I know nothing about cars. John easily could have charged me a fortune to "fix" a non-existent problem but instead he just performed the diagnostic, checked a few things under the hood,reset the codes, and sent me happily on my way. Wow. Great, honest service!

I reserved a time to get brakes replaced; pads and maybe rotors turned. They asked why? After 10…read moreminutes of back and forth and saying I don't want to wait for noise just do the brakes we agreed on a full inspection in prep for a trip. I brought the car in and the service order was for an inspection. I had to remind him I was here for brakes so inspect if you want but the brakes need to get done today. So about 2PM the inspection was done and they said I needed new brakes. They also said they only had time for an oil change. They said they would call when done with that and didn't. So I got the car at 5, still with my old brakes, and will never return. Sometimes you just need to listen to your customer. They don't listen. Only have one car so lost a whole day

I took my car in a couple of months ago and meant to do a review! This is a quality auto repair. My…read morecar was stalling sporadically at stoplights. They diagnosed quickly and my car runs great! There is a rapid ride bus stop nearby, which is perfect for dropping my car off as I head into work. I was treated with respect (as a woman this was a relief) and was very happy with the service.

Wish I could give more than 5 stars!! They were amazing, got us in right away (same day) with very…read morelittle notice, and stayed late to get the job done. We were from out of town, and they finished the job late on a Friday so that my daughter was not stranded. Thank you SO much!!!

Got brakes replaced for my BMW X3 and I definitely recommend these professionals. Slide pin got…read moresnapped during the replacement but they were able to run to nearest store to get the part and complete the replacement. Professional, technical and good communication and value!!

Matthew came to my house to do an oil change on my Honda Odyssey and the experience was fantastic…read more He even called ahead to let me know he'd be running a bit late due to traffic -- that kind of communication is rare and much appreciated. Once he arrived, he was friendly and professional, and did clean, efficient work right in my driveway. He walked me through what he checked without any upsell pressure. No waiting room, no dropping the van off -- mobile service this good is hard to find. Highly recommend asking for Matthew!

Trustworthy. I took my Honda Ridgeline in for 60K service. After inspection, they recommended…read morechanging only the fluids necessary, they did not try to upsell me on extra unneeded service. They reminded me that I had serviced there earlier, which I had forgotten.

Excellent work. Excellent shop. It's the only place I take my car. They know what they are doing…read moreand are very honest.

I had a good experience at Tomoko Auto Care Center in Seattle…read more They're known for being honest and not trying to sell you a bunch of unnecessary repairs -- the mechanic explained everything clearly and didn't push extra services on me. Locals also say Tony and the team are friendly and fair with pricing, so I felt like I could trust them with my car repairs

Tomoko's was recommended to me as honest and trustworthy with reasonable prices. My experiences…read morealigned completely. I called before my oil change light came on and Tony told me to wait until it started lighting up. I was immediately impressed because he could've made money off me but told me to wait. A few months later, the light came on and I made an appointment. It's difficult to get an appointment quickly but I didn't need one right away so it worked out. I think he was scheduling a couple weeks out. The day of, I dropped my car off around 9am and came to pick it up around 4pm. Plan to leave your car as there isn't really a waiting area. If you walk about 10-15min you can find a coffee shop. It's also on a bus line if you want to take transit somewhere. Tony is very friendly. The oil change was reasonably priced at $88 before taxes. It was a great experience.

Great experience at West Seattle Autoworks. I'm glad they service Maseratis and were much faster…read moregiving me a bid than any other shop. Job was done as estimated and fast as promised. Thanks!

**Triple check the pricing**. I received an itemized invoice before service and selected the…read morerecommended service, and declined additional work. I received a grand total including tax and misc. fees. I called before approving the final total and the staff confirmed that invoice would be my *final* total and the document I signed was not an estimate. I was told no work is done without approval. So I e-signed the invoice as a binding agreement. Later I received an updated invoice, with an additional 90+ dollars. I called and was told that the mechanic "un-declined" services for me. I was calm and respectful and requested clarification. The mechanic I was handed to accused me of trying to make him work for free. I expressed to him that I had been told I had the final total, and I would not have been able to agree to if it had been any more expensive than I was quoted. He was very frustrated with me and told me he should have charged me $270 more, and I should be grateful he gave me a discount. I do not understand how I went from receiving "transparent" pricing which I confirmed, to being accused of being a malicious person. I was not rude and I do not know what I could have done differently to have gotten the information I needed to make an informed decision. For those reading the response, I have an invoice with a final total that shows I did not approve the $270 repair. I edited my review because the owner responded with a lie. Notice there was not an apology for the way I was spoken to, just the owners dismay at my having pointed it out. I spoke with an associate on the phone to confirm my total. I was then charged for something I can prove I declined. I won't worry about proving it to Yelp, I'll be filing the appropriate reports to governing bodies. I have copies of all three invoices. I had hoped it was a mistake but it doesn't seem that way.

Do not visit the location in "Alderwood" for anything. The car wash here is damaging. We had our…read moreantenna ripped off and a previous van dented. These things happen and are not uncommon. On a beautiful Saturday the Lynnwood locations car wash was unfortunately closed. Against our better judgement we went to the dreaded Alderwood location to clean our son's car. The car wash started and immediately the middle of the windshield cracked and then spidered into the entire windshield. We reported the incident immediately and took several photos. There was no manager on duty on a Saturday? We then contacted him first thing Monday morning. He insisted we drive the car back where he told us the crack was in the inside...hmm. I guess not only is he a weekday manager but also a glass expert. We have tried several times to get anyone (else) to return our calls to no avail and there is apparently no other manager to talk to at anytime onsite. Our insurance has told us they will not cover it as it is considered third party damage. Not to mention at time of purchase on the inspection of the vehicle no windshield damage was found. So my (Autistic) 16 year old is left with a car that is illegal to drive. Thanks Levine family, we will never use your company again. We will now determine if this is worth pursuing in small claims court.

Prices were clearly visible from the road today for the Mr. Kleen 76 gas station/car wash on 196th…read moreStreet Southwest in Lynnwood this midday, Tuesday 28 April 2026. Pulling in was without obstruction as was operating the kiosk at the pumping stall I used. The colors on the station were vibrant, something that really made an impact up-close. For the payment/selecting a fuel grade part of the process, a car wash option was presented early on. While I selected no, I did notice a sign by the road when my car was fueling up that communicated gas price(s) were 10 cents cheaper with a car wash option. The receipt printed at the stall once I was done fueling. The only hiccup I encountered was with the handless feature of the nozzle I used, I tried to prop the handle up and the clip-like feature kept sliding out.

This is the best mechanic shop I've found in my 5 years living here! The owner is honest, values/…read moreprice is fair, and what is done is always done right! Highly recommend.

I don't even know how to rate this review. I gave it a generous 3, but you make your own opinion!…read more I had a 2 year, 24k mile warranty for a complete transmission rebuild completed 3 years ago. Current day, 10k miles later & 3 years on the transmission, it went again. Even though the 2 year warranty expired, the low miles traveled we were able to work out a fair agreement were I pay for the cost of parts and they pay for all other cost such as labor, disposal or special fees. It took 2.5 weeks to get to the agreement. Then another 5.5 weeks of repairs only for them to tell us that the rebuilt transmission was doing the exact same thing that it was brought back in for 8 weeks ago. Another couple days and they determined what it was. And the saga continues; They sent that part out to be rebuilt. It was returned, delivered and stolen off their doorstep. They had to order & pay for another and get it installed. Here we are after 10 weeks without my truck. Truck in hand now and seems to be fine. How many stars would you have gave?