Amazing storage location very safe and helpful staff ! I would definitely store my stuff here again…read more!

Mark has been excellent from the initial time I moved my items into the unit. His professionalism…read morein answering questions and assisting with payments was top-notch. This is the cleanest and most secure storage facility that I have ever seen. The facility is well-lit and secure, providing peace of mind. Definitely would recommend to my friends about Golden State Storage.

Liz is amazing! Helped us out upgrading our storage. She…read morewas super nice and informative. Gave us a walk through and showed us different spaces. Made the process easy and quick.

This location, like other Extra Space locations, is well managed. There was an issue last summer…read morewith a transient population more or less moving in, but this new manager (name??) got the facility back under control. It is once again clean, and you can use the bathroom. This manager also went above and beyond to help with my recent move-out, after I had been there since late 2023.

I just met Clebed. ONE OF THE NICEST most respectful people I've ever had the privelege of chatting…read morewith. He not only opened up my account st this location but had the decency and humanity to talk with me about some deep topics that I truly appreciate. I can't wait to comeback on a day he is here again. Thanks Clebed and Alfredo!

The most unpleasant employee I have encountered. He was extremely rude and disrespectful. During…read moreall the time I have been renting storage units, this was the worst experience I have had. I usually try to understand people, but this man treats customers as if they are garbage. I would not want anyone else to experience the feeling I had after visiting this place. The employee working there was an older man who clearly has never been taught how to communicate respectfully with people.

The beautiful young lady Miss Miklye Helped me today in…read moredesperate times. She was very thorough, kind and understanding of what so needed so last minute. She's very knowledgeable and professional, super refreshing to go somewhere and find out great customer service still exists. Highly recommend this location !

This company cannot be trusted. They will increase your rent by 29% at a time and will not reward…read morecustomer loyalty. 29% increase is egregious price gouging! Public Storage's idea of customer retainment is the opposite of just all businesses in existence! They will keep increasing your rent despite the fact that it will reach a point where they charge more than double of what any of their competitors charge. Now they want to charge me $525 for a 10x10 unit when I can go get a 10x20 unit from several of their competitors for half of the price. And I can get a 10x10 elsewhere for less than $190 if I wanted to get another 10x10 unit. If you already rent from them, make sure to not use automatic payments because they are relying on customers that don't pay attention. This is not ok and it most definitely IS price gouging! I've paid them around $30,000 so far since I've been a customer and they don't seem to value the approx $5,000 that I've paid them every year! Loyal customers are of no value to Public Storage! You can save thousands of dollars a year by going to one of their competitors and the fact of the matter is that Public Storage does not offer anything that their competitors don't. In fact, some of their competitors do more than just charge half the price of Public Storage. Some of these same half priced units are even climate controlled, when Public Storage isn't climate controlled at their price gouging prices. Climate controlled 10x10 units at their competitors for less than $200! Every single competitor in the area costs less than half of what Public Storage costs! Be wise with your money! There are plenty of options and, unfortunately , Public Storage, does not seem to value loyal customers! You will find more value elsewhere! I guarantee it!

Great customer service! Very friendly and accommodating! Extremely clean and highly guarded and…read morewatched! Definitely recommend, I know my belongings are safe.

I don't usually write reviews this early in the process, but I had such a great experience touring…read moreSoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone!

After a most terrible experience with PODs, I found To Go Box, spoke with John the owner and my…read moreproblems were solved within one day! The owner personally came to my home, inspected the area I wished to drop my box and where Pods had refused to drop, and the next day his driver came to my warehouse to drop off an empty container, waited while we loaded it which we had completed in under 30 minutes and then took my To Go Box to my home address where it sits now happily in my 75 foot long 1949 drive way by my garage:) The Driver could not have been more gracious, helpful and courteous. Just the day before the Pods driver had been disrespectful; pompous and uncooperative and thus I canceled service with them (they lost a 7 month service contract) and now happy as can be with To Go Box!:) There are many choices via these mobile storage boxes, as is I have tried three; Pack Rat tried to add on unmentioned delivery fees not listed on their website thus I canceled that; Pods practically impossible to communicate with by phone unless you want to wait 40+ minutes and then luck of the draw if the driver is professional and courteous or not and then lastly of the three To Go Box whom I love and will happily use until my work is done:) I cannot say enough positive things about this business and it's people.

From the owner: Same day most of the time or next day delivery, fast friendly service 3 sizes available to choose…read morefrom 12x8 12x16 or the large 12x20 we can deliver the same day most of the time or just one days notice. I’m Jon the owner and I personally handle the calls and appointments.

These new owners are the definition of slumlords. They tried to raise rent over 25% during a state…read moreof emergency, which is illegal. I believe they are charging other tenants over 25% that did not complain about it being illegal. Draya is the absolute worst business person to deal with. She is verbally abusive. They changed the locks on my storage unit without specifically informing me and I have to work around her schedule to gain access to my property. All you had to do was be cordial to me on the phone Draya. Avoid this place at all costs. They don't deserve your hard earned money.

The new management is HORRIBLE!! We have had this storage for more than 10years- the new manager…read moreDiana is rude, unprofessional and disrespectful. Don't bother asking for a ledger because according to her it cost money to mail you a ledger and she will bill us the postage. They raised the rent within the first month- insurance prices for the units went up again within the 1st month. We never received anything of the new management taking over so my rent is auto paid through my bank and didn't even know that the rent went up until she called for a "partial payment" that they can't accept. What partial payment? we are always one. Month in advance. If it wasn't for the fact that I am not able to move this storage unit she would be the reason we move, horrible attitude

Moved last week to 2 ground floor units at PS. One was not what we wanted so we made our way to…read morethe office. Upon arriving, we met Gabby ....she helped and solved our issue immediately. She was able to secure an even better unit for us side by side our other unit. Her attitude was professional and quick. She is awesome. im so happy to have rented here and have everything safely being stowed while I figure out my life:). thanks PS and especially Gabby!

Gaby is very nice and made my whole experience there very helpful. It was an easy check in and I…read morelike that fact that my Bluetooth is attached the the entrance and exit so I never had to leave my car.

We had a small storage locker here for several years and they continue raising the rent each year…read moreto the point that it became ridiculous! They want $70 per month for a 3X3x4 locker! I found a slightly larger locker at Public Storage, just around the corner, for $15 per month. Granted that is an introductory rate, but even if they double it after the introductory period, we will be at $30, which is still less than half price! On top of that, they never answer their phones for existing customers. I had to call as a new customer to finally get ahold of them. Bad service bad pricing! I don't recommend them!

e, they have my card and bank information on file but refuse to use it! I am not in the area to go…read moreover there to pay in cash for the next week and they are informing that they will charge a late fee, although I am more than willing to pay over the phone or online right now. In addition to all of this they locked me out of unit so when I tried to put stuff in it I was not able to. They did that without warning or knowledge. These are not trustworthy people and they will do anything g they can to scam you out of money. There are plenty of other storage places where you would be working with decent management and people who will not try to overcharge you. They have also told me I am no longer allowed to rent a unit online, as the accounts clearly offer with a large button that says "add a new unit" and has the prices listed for each unit. So they charge random fees because they want to and do a bait and switch for units they offer online. Not to mention the raising prices every 6-12 months.

Great price and great service. Had hitch installed on my Subaru but it was a very tight fit and…read morenoticed that exhaust was banging against hitch and causing noise. Brought it back and Ben worked on it, grinding away at hitch but still made noise. Took two more tries and replacing the rubber exhaust hangers to finally fix it. I bought the hangers myself and Ben installed them for free. Then I noticed I got a refund for the price of the hangers! Without asking , without receipt, they just refunded it to be nice. That is unheard of these days. I would certainly recommend Uhaul for trailer hitch installation!

Melissa provided the worst kind of service an employee can provide. We simply asked to clarify the…read morecharges and she became rude, aggressive and dismissive. When we asked to clarify her answers were "did you get a receipt?!?" - we were trying to get clarification and she started yelling to other customers "do you need help? I'll be right with you" basically dismissing our questions. We went inside and the guy behind the counter clarified and was polite. She is Just such a bad representation for U-Haul. Angry, and rude!