Evelyn was amazing and so helpful. She addressed all of our concerns and answered all of our…read morequestions. Would highly recommend this place for all of your storage needs. Thank you, Evelyn!

Great self storage facility, always clean & dry. Reasonable rates and good support from Keri the…read moremanager who is great.

Went into look at a couple of storage units that they had available. The insides were filthy and I…read morewas told by whoever showed them to me, that I am responsible as a new tenant, to clean the unit out and that I had to take anything inside that I found in the unit, including dirt, along with me, off of the property. I couldn't even dump the trash that was left in their unit by their previous tenant, in their trash receptacles. I took my business elsewhere!

I needed a storage unit badly, so I visited store Al self storage to inquire about a storage unit…read more I noticed that the facility is very well kept and organized. Everything was maintained well and the units were of great quality and price. But the best part was the service! My man Jake had on point customer service skills and you could tell he actually cares about his clientele. You don't get customer service that fantastic anymore, the world definitely needs more Jakes! Anyway, good on you Storcal Self storage, you made this dude one happy customer!

I rented here for a couple of months and was very impressed with how beautifully it is maintained,…read moreand with the fact that there is an on-site manager, who is very efficient and quick to respond to whatever I was in need of, information or otherwise. Being able to have someone show me the space before I rented it was also a plus. Living in a world full of robots everywhere these days, it is such a pleasure to have a human being to deal with. The manager answers the phone(Eileen is fabulous!) and takes care of you in person no horrific remote call center! I personally like being able to drive up to my space, that is a plus for me as well, but they do have both inside and outside spaces. And the inside ones are very well lit and very safe. Thank you, Eilleen, and thank you SoCal self storage in Camarillo!

We moved to Camarillo 2 years ago and ended up choosing Socal Self Storage. They have trucks…read moreavailable to use for moving which is super convenient and comes in handy. Communication and service here is amazing! They are very genuine people! We will always recommend them to friends and family.

I usually don't write reviews, but Extra Space Storage is out of line. I got a letter last night…read morefrom them saying they are raising my rent for my storage unit. Which I understand it happens. But the are raising my rent by $100. I've only been there for 3 months. They say it's because of inflation. This is a insane amount of increase. It's 1/3 of my rent already. I looked on my app and I don't see my lease agreement. I think it's TOTALLY unfair. I understand increase but 1/3 of my rent after 3 months is insane! Bad Business

I gave this place a 5 star review which has turned into a 2 star review . They increased my…read moremonthly rate $85.00 with zero warning. I was just told they can do that whenever they feel like it because I'm month to month. I will be moving out this week. What an absolute rip off! Never again. Beware.

My Dad has had multiple units here over what feels like 20 years. The space is always clean and…read morethe staff is very professional. I love that the units are temperature gaged. If you need anything the office is very inviting and they have bathrooms on site. Sounds weird but that's a plus for me when you spend a lot of time there. Prices are good!

I thought that I had written a review of the HSCTO. I can't find it anywhere if I did. I know that…read moreI meant to do so. My return there today reminded me to check. In any event, my experience here has been excellent. If one needs a packing/shipment box, like I did today, one can likely zip in and out plus the cost for boxes is competitive with box stores and Home Depot. I received excellent customer service this morning (from the fellow with the green painted fingernails-not judging). I rented a storage unit from HSCTO last year for 6 months. It was a truly seamless experience for me. My unit was clean unit, no one messed with my belongings and this place has easy access. Most importantly, I have received great customer service every time. All that I can say is that I believe that HSCTO is an excellent storage facility and would not hesitate to use it again.

I had belongings in this storage for approximately 6 months - an inside ground level unit. When we…read moremoved out through april/may we noticed there was mold on several of our boxes and belongings. I called the office and they said there is nothing they could do. They said it appeared there was Efflorescence occurring in the unit. (This happens when groundwater seeps through porous concrete and evaporates, leaving behind salts. This evaporation spikes the humidity in your unit, creating the perfect damp, stagnant conditions for mold to feed on your belongings.) I asked if they could reimburse anything off my last months rent because I moved out early. They would not. And they do not insure their units so I can't make a claim. Leaving this review because they need to be honest with their tenants. Had we known about the issue we would have stored our belongings accordingly and off the floors so they didnt get ruined!

They never answer the phone. Closes the gate early even though it very clearly states the gate is…read moreopen until 8pm 7 days/ a week. Also they don't return phone messages. At least it's gated... 400 dollars a month to not even have full access to your property and you can't even have them return a phone call.

Great location and an easy-to-use pinpad entry/exit make this storage facility extremely…read moreconvenient. The units are clean and the facility is well maintained and secure, you can store nice things there without worry. The staff is super friendly (and they answer the phone immediately during business hours), and there are no hidden costs -- they make storage effortless!

Excellent storage company. Well maintained facility, temperature controlled, and given the cameras,…read moreI felt safe going alone to my unit and felt confident leaving my belongings there. But the real stand out here is the customer service. Larry was an absolute dream to work with and could teach a master class on customer satisfaction. I will definitely use them again for my storage needs!

Very clean and well maintained self storage! We have stopped here to use their dump station at…read moreleast three times. ($20 cash) Chuck is very friendly and it's easy access with our 5th wheel.

Andy has stellar customer service! He is knowledgeable, friendly and helpful. He made me feel…read moreconfident in using SoCal Self Storage. The facility is clean and secure; however, Andy was the deciding factor in my choice to go with SoCal Storage. Andy is just a great guy and I highly recommend going in and seeing him if you are looking for a storage unit.

Units are clean and safe and properly managed. I highly recommend this place.read more

Dyneese Ryburn is the MAIN reason I am still at this storage unit! She is absolutely wonderful…read morewith excellent customer service and communication skills. She keeps the place in tip-top condition and you know it's safe which makes it a pleasure to actually go to my storage unit. There are other places in TO that are cheaper but knowing Dyneese is there to take care of the place is the reason I stay. Thanks Dyneese! Highly recommended.

It's turned out to be the right storage for my needs.  In fact, better than…read more I needed a 10x10 in the Thousand Oaks area.  I checked online, called a few, and found ridiculously high prices.  Extra Space storage had a reasonably priced unit (go online and reserve for savings), and a first floor unit (all of theirs is). They make the process great, and were very responsive to calls or even texts.  Easy to sign-up, and a docusign for all the paperwork.  The facility is kept very clean, and long hours for access (everyday from 6am-10pm). I think I've made a great choice.

RUN AWAY. My family rents here and up until now hadn't had an issue--until the roof failed…read more You would think if the roof LEAKED into your storage unit and RUINED your property, the storage facility would be kind and honorable. Not here at Extra Space Storage: Full rent owed; refusal to cover any sort of remediation, and would not let us move to a different unit. Does Extra Space Storage not have insurance? Are Extra Space Storage employees lazy? What is going on at Extra Space Storage to have this much cruelty and ineptitude?