Matt came and fixed my dryer this week. He was very pleasant and efficient. He knew instantly…read morewhat the problem was and fixed it with no muss, no fuss! I was up and running in less than half an hour. I have used this company a number of times and I have never been disappointed.

They came twice and fixed the problem with my fridge only temporarily. I was told they had sent…read moretheir best technician when I called again. I will not use them again. I paid close to $200 the first time and the 2nd time the charge was around $450 and the work duration around 30 minutes more or less without any replacement of parts.

John is professional, reliable, and honest. He has helped us with two elderly appliances that were…read morebeyond repair - he came out, tested them, and gave us his honest recommendation: replace them. John is highly recommended for very good reasons!

Great one man operation, he knows his stuff. Fair pricing and knowledgeable. As long as you don't…read moremind waiting two weeks for a service call

I found the staff here to be professional and understanding. I found the folks at the lawn mower…read morerepair place in boulder to be almost rude, in fact, when they sold me the wrong replacement part, I paid cash for it, they didn't want to refund but give me a in store credit for which I had no use. After complaining I was a 20 year customer they finally gave me $25.00 back. I always thought to just deal with them, they're close, local support etc. but their time line is after 3 weeks they've finally taken apart my mower but the parts are all in a box with no explanation or close to when I might get it back. After years of dealing with them I found I would have to pester them. They're always expensive. Total power at 2 weeks is worth the drive. I found them reasonable & competitive in prices for parts and labor.

I wish I could give fewer than one star. The customer service is beyond terrible. They NEVER call…read moreto say anything is ready, they don't order parts in a timely manner, until you call after weeks to remind them to order the parts. They actually lost parts from our snowblower. It took numerous phone calls just to get them to order the parts. We brought our snowblower in for repairs in mid February. When I went to pick it up on May 28th, it still wasn't done. For the delays, damaging our equipment, and horrendous customer service, we didn't even get an "I'm sorry." If you have the nerve to complain, the sales person (Danny in this case) will ignore you and simply walk away. This company is the WORST!!! AVOID THEM! AVOID THEM! AVOID THEM!

They were prompt, knowledgeable and fit our dryer fixed within an hour. Wandered our call on a…read moreSaturday and were at my house at 9am on Monday morning.

I never used this company. I don't know why I have been asked to review them? The request for a…read morereview is puzzling, to say the least.

I made my reservation over the phone and a secretary charged $55 to hold the reservation. This cost…read moreis applied to any repairs made once the technician arrived. She would only give me a 3 hour window, but the technician called 30 min ahead and arrived on time after the call. The service vehicle and technician's card were actually for "Eco-Appliance Repair.com" which redirects to the website http://www.ecoappliancerepair.net It turned out the problem was that the unit was installed incorrectly. As there was no actual repair needed, he fixed the install and didn't charge beyond the reservation/arrival fee. He was organized, communicated clearly and acted in a professional manner. I give this business 4/5 stars because I think they could do better than a 3 hour window in a town as small as Lafayette and because there was no serious issue to put him to the test. I will probably call them again if I have another problem.

DON'T use these guys, as they subcontract the work and you have no way of knowing which company…read morewill actually show up to make the repair. The $59.99 "diagnostic" fee is supposed to be applied to the repair cost, but as the guy who just left my house describes it, it's a dispatch fee and the services are marked up by that amount to ensure that everyone in the chain gets paid. Although I'm happy with the work the repairman (who came up from the south Metro area) did, I'm angry that I was misled into paying $59.99 more for it to a middleman posing as a repair company. -_- Not cool. I was lied to, on the phone and on the paperwork.

Alan was very quick to communicate with and was prompt with responses, he was even able to come…read moreover before my scheduled appointment as a spot opened up. He came over and fixed my dryer very quickly and efficiently, and his price was very fair compared to other places I got a quote from. Highly recommend using Alan!

Alan was excellent. Replaced the idler pulley, rollers, and belt on my dryer. Fair pricing will…read moredefinitely use again. Prompt and professional

Very helpful on something that turned out to be a little complicated. Very grateful for the helpread more

Brian can handle anything and gets it done quickly. When my water heater needed to be replaced not…read moreonly did Brian replace it, but he noticed that the vent fan was bent and had probably been that way for all 14 years that the condo had been here. He took it on himself to call the company to have a new vent sent out free of charge. It took an hour of his time. After I moved in the water heater GFCI triggered and turned the water heater off. He came on a Friday afternoon straight from the hospital, where he had been with his mother. This guy is the real deal. I feel like I have someone who has my back. And he's quite affordable. He's done everything from ceiling fans to water heaters to changing electrical outlets to annual maintenance. I don't think there's anything he can't do. I trust him.

Ivan was excellent at every aspect of the work I hired him for:…read moreCommunication: excellent Punctuality: Excellent Price: Excellent, he could have charged more Performance: He got the job done, installing a new dishwasher, quickly and I'm very happy with the results. I would highly recommend Refrigeration Experts!!

"Ivan" promptly sent a tech "Steve" to our house 7/8/26 same day to diagnose refrigerator. "Steve"…read moreasked for $300 deposit to order parts and complete the repair, said it would take 10 days to get parts. After 10 days I asked for status and "Ivan" told me via text 7/24/26 between 4 and 7 pm. They never showed and now will not answer calls or texts.