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    Total Power

    2.0 (3 reviews)

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    Appliance repair

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    17 years ago

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    Columbine Appliance & Fireplaces

    Columbine Appliance & Fireplaces

    3.2
    (126 reviews)

    Matt came and fixed my dryer this week. He was very pleasant and efficient. He knew instantly…read morewhat the problem was and fixed it with no muss, no fuss! I was up and running in less than half an hour. I have used this company a number of times and I have never been disappointed.

    I will never ever use this company again. My refrigerator died and unfortunately it was out of…read morewarranty. I contacted Frigidaire to get an idea of how much it would cost to fix, and they quoted me a $350 flat rate regardless of the issue. Considering my refrigerator cost $900 new, that felt like a lot. I decided to contact Columbine as they seemed to have a good reputation. They couldn't give me a quote over the phone without checking on the fridge (which mades sense to an extent, but I tried to get a range at least - which they would not give me), but would send a tech out. Just to look at things there was a $135 diagnostic fee, that (assuming I ultimately use them) would go toward whatever repair was need. This seemed potentially like a better deal so I scheduled a time for a tech to come out. Well the tech just left, after quoting me close to $900 to repair the refrigerator! $900 is literally the cost of the refrigerator new! He even told me that if there were other issues the cost could go up to $2000! I can't express how frustrated I am at this situation, and how absurdly expensive Columbine is. Had the person on the phone at least given me a range of potential costs I would never have gone with them. Now it's off to Frigidaire. In the end I will be spending close to $500 to fix a refrigerator that only cost $900.

    Lafayette Appliance Repair

    Lafayette Appliance Repair

    2.5
    (2 reviews)

    I made my reservation over the phone and a secretary charged $55 to hold the reservation. This cost…read moreis applied to any repairs made once the technician arrived. She would only give me a 3 hour window, but the technician called 30 min ahead and arrived on time after the call. The service vehicle and technician's card were actually for "Eco-Appliance Repair.com" which redirects to the website http://www.ecoappliancerepair.net It turned out the problem was that the unit was installed incorrectly. As there was no actual repair needed, he fixed the install and didn't charge beyond the reservation/arrival fee. He was organized, communicated clearly and acted in a professional manner. I give this business 4/5 stars because I think they could do better than a 3 hour window in a town as small as Lafayette and because there was no serious issue to put him to the test. I will probably call them again if I have another problem.

    DON'T use these guys, as they subcontract the work and you have no way of knowing which company…read morewill actually show up to make the repair. The $59.99 "diagnostic" fee is supposed to be applied to the repair cost, but as the guy who just left my house describes it, it's a dispatch fee and the services are marked up by that amount to ensure that everyone in the chain gets paid. Although I'm happy with the work the repairman (who came up from the south Metro area) did, I'm angry that I was misled into paying $59.99 more for it to a middleman posing as a repair company. -_- Not cool. I was lied to, on the phone and on the paperwork.

    Total Power - homeappliancerepair - Updated June 2026

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