I was happy to get someone to come up within a day. It was easy to make an appointment online and…read morehe was right on time. The problem with my fridge magically went away right before the technician arrived but he checked everything and thinks it may be an issue that may occur again. So will wait and see.

My dryer was making a horrible sound so I called their phone number this morning. They had Alex S…read moreout in 3 hours and it took him about 40 minutes to fix my dryer. It cost me $285 which is expensive in my opinion but I can't complain because I did not want to deal with the noise. Overall I would use them again as they were professional.

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Thank you for your job, you very professional! My washing machine now works like new, I will…read moredefinitely recommend you.

The technician was timely and helpful! He found an issue that was causing my refrigerator to trip…read moremy breaker and when it happened again he came back to see what the actual underlying issue was.

They were able to come same day for service. Good communication when scheduling. Repaired my dryer…read morequickly and offered tips to keep it in good shape.

Chase from Roka Appliance was fantastic! He was clear, professional, and took the time to…read morethoroughly explain what was wrong with our dryer and how he could repair it. I really appreciated how informative and easy to understand he was throughout the process. Highly recommend Chase and the team at Roka Appliance!

Had a washer for 18 years - it finally gave up the ghost. Had Chase come over to see if there was…read morepossibly a simple fix. He diagnosed the problem very quickly and turns out the repair would as much as a new washer. He was very conscientious and professional in providing recommendations and feature suggestions on a new model. Give him a raise!

We are a property management company with over 300 rentals from Ft. Collins to CO Springs, and I…read morewant everyone to know this company is solid and I highly recommend them. Their pricing is fair, their communication is excellent, and they are our go-to appliance repair company from here on out. They didn't ask for that, and they probably don't even know that, but they just simply have earned it by taking care of us and being consistent. We are only as good as the vendors we use and I'm so happy we started using them. Do not hesitate to call them!

I would not recommend this company to anyone. Will came out to service my dishwasher on 2/17 and…read moreperformed "labor" to my dishwasher without even letting me know what was wrong with it.. I was sitting in the same room so there was no excuse for doing this. The "labor" he performed was documented as "adding extra barrier to splash guard". He added tape and charged me $30 for performing this labor. Never showed me anything that was wrong, told me the tape was warrantied for 90 days again, after the "labor" had already been performed and I was required to pay the additional $30. First time running the machine again, the error is back, nothing was repaired and yet I was charged for this "solution". Very disappointed and the labor fee was not reversed or credited although this action was frowned upon by the manager. I was told it would be "coached". Unprofessional entirely.

Ryan was great. He is professional, knowledgeable, and punctual. Helped us with our dishwasher and…read morestove.

This company is a scam BEWARE! I had an appointment earlier this week and Ryan came in talking…read moreabout how his work car transmission went out but was able to make it. Then diagnoses my issue for my dryer and indicates he has the part but it was in his other work car but claimed he will call Patty to reschedule for him to come back and he will repair it within 10-15 minutes. Now so conveniently I did not receive a call back and now my warranty company says it is not able to be replaced by diagnosis from A&P yet they were sure it would have been replaced quickly. This company took my money and lied to receive more. Don't Trust them they are working with the warranty company to take hard working people's money.

They came out the same day I sent the request through Yelp, assessed the problem with my dryer and…read moregot it fixed that night!

Terrible customer service and repair. After asking me to reschedule my appointment multiple times,…read morethe technician came to the house and was unable to complete the job. Despite being able to move the wine fridge and diagnose the problem previously, he was now unable to move the wine fridge to replace the part needed. When asked if he damaged it on the previous visit, he said "I don't know" and just said he cannot complete the job since he is unable to move the wine fridge. When I called to get my refund, they said they would only refund the cost of the replacement part but not the initial diagnostic fee.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Quick and easy process! Oleksii worked quickly and friendly while he repaired the in our gas oven.read more