I took my father to get dental implants. The experience was good. It is a process that takes time, but he was seen and received his implants. The office location is clean, and the receptionists are welcoming. read more

If I could give this place zero stars, I absolutely would. As a concerned parent, I am extremely disappointed with the way my daughter's appointments were handled. I brought her to this location not once, but twice, and both times her appointment was delayed by three hours. Making families wait that long, especially with a child, is completely unacceptable. To make matters worse, the security staff was rude and was making unnecessary side comments instead of treating patients and their families with respect. No parent should have to deal with that while trying to get care for their child. Juan's handling of the situation was unprofessional, and I believe this location needs to seriously address these issues. Families deserve timely care, respectful treatment, and better customer service than what we experienced. I hope management takes these concerns seriously so other parents don't have to go through the same experience. read more

Can't even see you if you're 5-10min late, they'll make you reschedule. . read more

Avoid coming here! Horrible service, Both the receptionist that are there are soooo rude!! They will see you standing there and not acknowledge you . read more

Worst location ever!!!!! Girls at the front desk are rude and un polite. They change my appointment 3 times and still didn't get any service done. I had to change providers. Don't come here. I will recommend using another office. read more

Western Dental & Orthodontics - General Dentistry Near Me - Compton, California

Quality of Service is poor. Customer service is horrible. I honestly think they are billing for work they are not doing. The office staff is horrible. They told me to come in early to fill out paperwork which I did and then they came back and said oh we don't have you with an appointment but yet they tell me to come in to fill out paperwork . And then after completing the paperwork I sat and waited for over an hour and then they didn't know what the hell I was there for but yet I made an appointment and stated with my issues were . After getting my x-rays and then having a dentist to come tell me what he thinks the problem is they did nothing I sat and waited and then finally they came and saw me and tell me what I needed and then said they will send somebody into the room to give me a consultation or the schedule a consultation for braces again I waited an extended amount of time and they never came back. I left out went to go sit in my car and called the office only to be told they are at lunch . So apparently they must have forgot that I was sitting in a room waiting for them . I highly recommend not using this location if you don't have to read more

DO NOT GO HERE UNLESS YOU WANT TO GET SCAMMED. Wish I could give 0 stars this place doesn't deserve one. This place sucks. All they do is charge for you to pay out of pocket, and they use the excuse of insurance not being able to cover. Especially the front desk people and everyone else with a horrible attitude. First and last time ever coming to this place. Horrible reputation to western dental, been with western dental for years and no issue but first time to this place and once again this place sucks don't even bother going here. They don't care for their patients all they want to do is collect and collect. read more

Beware when coming here, especially Medi-Cal/Medicare patients. GET A SECOND OPINION on any major work. Once they take out your teeth, good luck getting the repairs or work corrected. You get the runaround to no avail. They will drain your benefits. The manager is no help. She was rude and accusing patient of wrong doing. They do impressions of your teeth and just slip the crap all in your mouth and do not give patients next steps. They have you wait forever in the lobby filled with people. All $$$ in their eyes. DO NOT BELIEVE then if you have to have all your teeth pulled. Advertencia-especialmente los pacientes con Medi-Cal y Medicare. Busquen una SEGUNDA OPINIÓN en cualquier trabajo que le van hacer. Ya que le saquen los dientes no le ayudarán sólo le darán vueltas y vueltas sin solución. Le cobrarán al Medical y Medicare y usted sufriendo sin dientes o placas. La gerente no ayuda nada. Es déspota y acusa a los pacientes de hacer maromas. Te have las impresiones para las placas y todas toscas y le ponen la goma/glue en la boca alo tosco sin explicar los próximos pasos y te dejan esperando mucho tiempo. Ellos nomas ven los $$$. No dejen convencer de sacarse sus dientes. Porque van a batallar con esta gente y su Salud sufrirá. Créenme que no vale la pena. read more

My wait was an hour but it wasn't as bad as my 3 hrs wait at a Dr office earlier that day. Ms. Deborwas really nice polite and helpful. I went in for a deep clean and I didn't need the numbing gel that was offered. It was well worth the wait. The cleaning was the best I've had. The front desk was nice as well. read more

After not going to the dentist for some years I was a little anxious. Vanessa made me feel comfortable and I had a great experience.

This office the front office are so rude, And also my son was there yesterday he was going to get a tooth extracted and they gave him a story of him having to pay from his pocket 2500 for something they say medical dosent cover. YEAH OK. But i told him not to sign for anything. When he was walking out they said that they could schedule him n appointment for his tooth to be extracted. like OK he was there yesterday for the same reason so why schedule him another appointment . i recommend not to go this location. PLEASE dont do it read more

They are ridiculously late It took an hour after my appointment to be looked at. My daily schedule was a mess due to their unprofessionalism. But they don't care about their patients' time and schedules read more

Waste of time my appointments were rescheduled due to staff prompting then after taking off work and changing my schedule on the day of im told they cannot be seen due to medical however they wouldn't give a note to say the patients couldn't be seen. I'm done using and referring people to this dental group. read more

Worst dental experience ever. This dental office takes life to call you for a simple check up. They prioritize people with braces for the money. Terrible wait time as well. I got there before my 11:30 appointment and been waiting for 40 minutes and some lady just walks in late for her 12o' clock appointment and she's called 2 minutes later for her braces appointment. This is ridiculous, never coming again don't go here it's a waste of time! Not to mention the dental care people are not even good at doing their job. Lots of complaints. read more

A complete waste of my time and lack of time management at this location. Let me start off by saying I should've known something was up because I called yesterday to make an appointment for 2 pm. They called me earlier today to say my appointment was at 3:15 pm and I told the lady on the phone and that it was actually for 2 pm. She said "okay just show up at 2 then". Okay? I show up at 1:55 and they tell me to take a seat. 2 others for the same time show up and they were called in within 10 minutes or so. I figured I was soon to be called but I was wrong. Called me in around 2:30ish just to tell me if I wanted to see the ortho first while I wait (I had an appointment with them at 3 pm). Even then, they had me sitting there for 15 minutes until someone came to inspect my teeth alignment and later provide me a price for braces. I go back outside to wait and by 3:05, I get up to tell Ivette that I've been watching people come and go for their appointments in a timely manner and asked when I'll be called in since it's been over an hour. She said everyone is here for different treatments and I'm a new patient. Okay?? Certain treatments/returning clients get first pick? She said she'll check what the reason for the wait is and at 3:20, I'm finally called in. I get my x-rays done which took about 10 minutes and they sit me down to wait for my cleaning. At 3:55, a gentlemen comes and inspects me for cavities for about a minute or so and says I'm good and to sit tight for my cleaning. 4:05 comes and an older white lady in glasses comes in to tell the hygienist is not in office today. She proceeds to give me some paper ad to purchase some gel thing to help with cleaning my teeth at home for the price of $1095. She asked when I would like to come back for an actual cleaning and I said I won't be returning because I waited over two hours without being told the hygienist wasn't there to do my cleaning and waited for absolutely nothing. This disrespectful lady had the audacity to say "no we got your X-rays done" AND FOR WHAT?? She didn't even bother to at least apologize or acknowledge the lack of consideration for my time. She just said "if you don't want to come back, then have a good day" with a twisted facial expression and walks away. And she was wearing a mask so the fact that I could even see it through the mask says a lot. I walked 20 minutes there too because my car broke down and needed to see a mechanic before they close at 4 pm and now I can't. The worst place to go for dental care. read more

Western Dental & Orthodontics - Appointment was at 2. Proof that I waited over 2 hours. 10 minutes later, lady tells me the hygienist wasn't there and I waited for nothing. - General Dentistry Near Me - Compton, California

Excellent service always with a smile Employees are always concerned and they treat you with the utmost courtesy read more

Amazing customer service! The receptionist Isabella was very kind, helpful, and answered all my questions. I came in for a routine exam and cleaning and received excellent service all together. read more

Amazing experience! Dr. Knapp was very friendly & so fast. Didn't even give my kids a chance to cry by the time she was done with the extraction like if nothing happened. Alejandra was so attentive. Shamika the radiologist was so friendly & patient. The other nurse was also amazing I just can't remember her name . All the staff today were just great! read more

If I could give this place negative stars, I would do so. I go in and specifically said my wisdom tooth was fractured, and was ignored. The so called doctor was fixated on telling me I need 2 root canals, and god knows what else. Before I left I asked again about my wisdom tooth, and the answer I got???.. "It was probably plaque that chipped off". Needles to say, I went elsewhere, my wisdom was fractured and was extracted. I only need 1 root canal, and they pointed out 2 cavity's I need filled. Western Dental in Compton should not be open...How do you miss a fractured tooth??? read more

Made an appoitment and at the time I showed up the doctor refused to see me with the pretex that the PPO Humana dental provided by Humana is not accented. Turned away and the appoitment not rescheduled. read more

Run, don't come to this dentist. They are charging me 6k for the braces. So why send me a bill when you haven't even done anything for me. When I asked if I could get a cleaning, they said no. They only put the brace brackets and NO wire. I asked them why didn't they couldn't put the wire on, they said they had other appointments. To come back another day. Also the girls in the front have lack of communication with coworkers and patients. Very rude and unprofessional. They leave the microphones in while we all can hear them. Saying patients information out loud. That's HIPAA VIOLATION. Thank God I found another dentist office who actually took care of my deep cleaning, and made sure I was ready to have my braces on. Unlike you guys Western Dental in COMPTON!!! read more

They are horrible here the manager Alejandra Spit in my face while talking and then told me it was my fault I couldn't get seen after waiting 3 hours they just brushed me out didn't do the right paper work and had me waiting for months . Horrible !!! She then came outside and wanted to punch me where there were no cameras and told me to F off and never come back or she would damage my car . Crazy !! Experience stay away !! read more

The longest wait times WITH an appointment that I have ever experienced. They had three 11am appointments scheduled mine included and all three had to wait over an hour not exaggerating. Do not recommend this place at all. First and last time I will be coming. read more

Horrible service From the moment I checked in until the moment I checked out. Quality of service and professionalism is lacking. read more

Receptionist is so rude !!! Hire someone that wants to work with a positive personality. Not someone lazy and rude . NEVER AGAIN!!!

If I could give a zero star I would. How does the staff not know the how to explain the basic information about orthodontist and general to a patient... the front desk is just overall horrible and not welcoming. They lack the simple mannerism and then the cherry on top wait for it they cannot even interpret when they are bilingual and get mad at the patient for not understanding. read more

DONT COME HERE. I came to this place after making a long awaited appointment that I needed and I thought that I would be walking into a respectful and serious place. The girl at the front desk spoke in a annoyed tone and seemed like she didn't want to be there. I looked in the back and can see so many young people just sitting on the tables, people not wearing uniform, and staring me and other clients down. All of a sudden as I was waiting to be called in, I hear the people working there laughing, cussing, and making fun of the people who go there. After I heard that I just left. That is just sad and absolutely embarrassing. Please report this place and the people who work there. read more

Great service, the lady in the front, Ivette was very helpful and explained and answered all my questions.

This specific Western Dental location is the most unprofessional group of people ever. Their combined IQ's would not even add up to 3 digits. They set up appointments with you and never actually get to the time of your call until a minimum of 30 minutes later. I had just waited 3 hours to basically have a 5 minute conversation that could have saved me my time. They are a cash grab and want you to sit there waiting for your turn to give up and pay for the extra fees that they will not mention within their services until the END. The ladies in the front are so distasteful with how they handle patients who are simply just waiting in the lobby. They are not fully informed with their side of the screen and need constant confirmation before even getting you through to taking to a Dentist, OS, etc. To finish this off, the woman who sits in her separate office to the left of the lobby needs to get off her high horse and quit speaking to patients like they are inferior or less-than, it is disgusting the way information gets carried here as they do not put effort in to solving a misunderstanding. Seems to be a lot of racially profiling as well since they are not in a rush to assist POC which is ironic considering this location is mainly. read more

If there's a negative zero. I will give it. Anita in the front desk is so rude and very impatient. She was surprised that I have an appointment? Well i will not go there and waste my time and gas if i don't have an appointment. I also did the Western Dental Survey and gave a negative feedback about todays experience. This Anita lady should ask herself if she still loves her job! I feel like her life sucks thats why her behavior is like that. read more

This location is very disorganized. There is poor communication between all the employees as there is no system set in place as who is next, who is still waiting, etc. I had an appointment at 3:30pm and was not seen until 5:30pm. Only to be told the dentist has left for the day. An assistant only did a "polish" on my teeth, however it was of poor quality. I would not recommend this place to my family or friends. read more

This is the worst place ever, I had some work done here that was bad, some denture's they took the impressions Then went back had two teeth pulled that was awful, the took the denture place in my mouth 2 minutes after never ask how they looked did they fill ok or nothing and place the bottom in a bag and gave them to me without anything. When I got home the dentures did not even fit. Went back to talk with the mgr and all she could say there was nothing she could do because there was no dentist there but she could care less This is a terrible place so don't go there, they have you waiting over an hour before anyone sees you terrible place to go. read more

El peor servicio me dieron cita alas 10:30 am y salí ala 1:00 pm el peor servicio ? los doctores no son atentos con los paciente lo peor es este lugar nunca boy a volver read more

I had a good visit today. In anticipation of my appointment for my cleaning and my one cavity, I have canceled three times lol today I decided to just go in and get it over with before it gets worse. My dear people everyone is afraid of the dentist, but if you have a good dentist, or a good office, you go get it done. No matter your fear of dentistry. I have seen my new doctor probably 3×times and I rescheduled each time. I was wondering who is going to work on my teeth lol and behold I went in today and I saw this young doctor. He had Achilles so he was wearing a boot on his leg, well, he was determined to do his job, so he was there. He has good work ethics from what I see. He came in the room not shortly after I was called and he gave me anesthesia for the shot to numb my mouth and I swear he was so precise and so easy going with this needle and with the medicine I said that one shot is just not going to make it. I possibly am going to need more shots for this cavity. But this young man looks to be about 24 years old he just knew what he was going to do and how he was going to do it. I cannot believe it, my former doctor whom I love Dr. Molette is awesome this dude is following in his footsteps, and he probably hasn't even met him. He put the medicine right where I needed to be. It was so crazy, I am a crazy patient, meaning, I have jumped at a doctor. I have grabbed a doctors hand very strongly many times, so he could stop because it was painful lol, this doctor went right at it. I did not flinch I did not feel a twig of pain. Now let's see how the next phase goes with my teeth but for this visit, I laughed and said thank you Dr. Frankenstein you did it I am still alive lol and I didn't even catch his name but he's there and he's a good doctor just to say he's the youngest doctor you'll see when you get there lol, good job Doc...! Now I know I talk very dramatic, but this is how I feel I like my outcomes of a doctors visit to be a good one, so there you have it. read more

Courteous and professional. Great bedside manners! Your staff took away my concerns. I will gladly refer friends and family to your office. read more

The doctor was amazing, he did a great job and I would not feel the pain when he will do my deep cleaning. My had gentle hands and would be very polite. Great experience! read more

Loved the service of Ivette! She was very informative with me about my procedures that were going to be done and great attitude towards me! Very lovely community around the work area and understanding! read more

Bad service. I got an appointment and I went earlier since I wanted to fill out the paperwork in person. Don't get me wrong. I knew they would take long but they took almost an hour to take me in after my appointment and an hour more to tell me my insurance won't cover all that I need it. I asked to have the services that my insurance covered and they refused to do it. They charge 1000 bucks for a dental cleaning. Do not come here. read more

To start off I haven't been to the dentist in a while The receptionist joseline was very helpful as well as the manager Alejandra was very amazing she gave me the best possible financing options to work with my budget as well as the ortho team Joel and Ivette were both great as far as explaining everything thoroughly as far as my braces I'm very happy with my new journey read more

They give you an appointment for a time and they have you wait for ever.. I came to an appointment and last 3 hours and they didn't even do nothing cause the person who does cleaning only is there certain days ‍.. like really.. worst customer service.. the worker are just relaxing and they just be having you wait even though you get taken to a room .. really disappointed.. oh yeah but to charge you money right away, you won't wait for them to charge cause they'll do that fast read more