Rob, Marty and Pat... I cannot express how pleased we were with their tile removal and leveling…read moreservice they provided to us! My wife and I bought a fixer upper with the intention of DIY'ing the majority of the work. Little did we know, leveling floors is not as easy when covering large areas. After an embarrassing attempt, I waved the white flag and sought out estimates to get the job done. When I met with Rob (the owner), I knew we were going to go with him. Rob wasn't the cheapest, but he was the best. He was thorough with his assessment and explained what needed to be done. The entire home (2,600 sq ft) needed to be leveled, and we knew this before requesting estimates. Rob laid out the expectations up-front. He explained the process and that it would take over a week to complete the job. the floors were uneven throughout the home and the previous homeowners masked the imperfections with carpet, tile and vinyl flooring. In some areas, the floor varied by as much as 1.25 inches. We knew that we needed to hire someone we would trust and would do the job as expected. We hired Flooring Professionals to remove the Vinyl and tile flooring. Unbeknownst to us prior to contacting them, we were not aware that this task could be done using dust free technology, which was an added bonus, since we were living in the home throughout the process. Rob and his team spent a little over a week removing the tile, grinding the concrete, leveling the floors. When returning home each evening, we were able to see the progress that was done during the day and all of the tools were neatly placed away. While that wasn't expected, it was a clear indication that they take pride in their work. Also, all of the debris from the floor they had removed was placed in bins on the side of the home in an organized fashion. They were very professional, courteous, ON TIME and TRUST-WORTHY. Thank you again for your hard work and professionalism. Having our floors leveled was money well spent.

Update: a good company was found and gave a quote and did a great job on my floors…read more Thanks so much for the unsolicited idiotic "advice" douchey owner of what is probably an equally douchey company! This guy is so "professional" he's psychic and "knows" no reputable contractor will be available in 4 days to give a quote. Guess I will test his brilliant theory. Glad I wasn't unfortunate enough to hire him. I have had the benefit of working with stand up professionals and they basically never act like that!

Update : we have been reached out to a couple times by company about our original review and I…read morestill stand by my experience BUT I will say they are atleast good at acknowledging the issue and working to make sure the next customer doesn't have same experience as we had . I can appreciate the effort made . We are still going with a different company but I have a better feeling about this company than before !!! Thank you

Well, I can't say that I am basing this review on the final product but I can say that this far…read moreit's been a let down. Jeff the sales professional is great but after his process was complete, things took a turn. I signed the paperwork towards the middle of October 2021. We didn't get permits for the initial excavation back until February 2022. The planning phase took SIX MONTHS. That's how long I was told the ENTIRE process would take. I've got pools going in all around me. Pools that were started WELL after mine. My neighbors will be swimming this summer and we will still be waiting. It is my opinion that this company over sells and under delivers. The companies that they contract out cannot keep up with the workload. My plumbers worked half days. So did electrical. The only team that did its job well was the excavation team. One of the plumbers was caught by my neighbor peeing on the side of my house - literally ON the house with the gate wide open where kids heading to school could see. The project planner responds to my concerns in single sentence responses. There is zero feeling of urgency or the understanding of it. We are paying 83,000 in cash for this pool and it seems like we are simply an after thought. Makes me wonder how warranty repairs will go in the future. For the record - here is the proof as to how long it took to get the basic planning stages done. I confirmed with the Buckeye permit office on 4/26/22. I sure do hope the finished product blows our mind because it may take a full year to get it. Edit 1) I am going to continue updating this as we move along in the process. So, shotcrete is a huge concern. Dawn was able to book our shotcrete less than two weeks after the inspection. This is unheard of due to them being so backed up. So this was a pleasant surprise to say the least. Edit 2) Shotcrete complete within 2 days. Plumbing and electrical and gas now complete. It's been moving along pretty well. Updating review score due to getting back on track. Edit 3) Randy the project supervisor came out and reviewed everything. He's a really good guy and you can tell he is concerned about getting the project done right. The finishing crew is here now and they too are really nice. They are plugging right along. Only typically working half days but this may be because they have other jobs going on at the same time.

Tony and his crew were above and beyond expectation. Very efficient and professional. Perfect…read moreinstallation. From demo of the old tile and carpet floors, keeping dust to a minimum, covered all counters and cabinets in the kitchen, cleaned up every night, kept us informed at every step. Our new luxury vinyl floors are beautiful. We would recommend Keigher's to everyone

Integrity over profit is hard to find! Three years ago, when building my house, I made a foolish…read moredecision and carpeted the two spare bedrooms instead of completing the continuous wood tile. The manufacturer of the original tile no longer makes the exact match. Keigher went out of their way to bring a sample out as recommended by the manufacturer for the closest match. After walking around my home and evaluating the base tint coloring, he was honest and said I was unlikely to be happy with the change in the base color. So thankful for integrity! Only wish they laid carpet.

Heath and his contractors did a phenomenal job converting our den into a media room, complete with…read morespeakers in the ceiling. We currently have them finishing our kitchen/dining/living room renovations. I'll be back with an update. If you want a contractor that does precise, clean work with an expansive background to tackle projects ideas that are out of the norm and does it at a more than reasonable market value, then Urban Customs needs to be your next hire.

UPDATE! it's been over 4 years and many dogs and cats and people and the finished floors have held…read moreup FANTASTICALLY! No bubbling or peeling up of the finish, they've sustained through cat and dog pee and poo, little kids spilling all sorts of things, I even spilled nail polish on the floor and used a little bit of acetone (I know I know) to clean it up and the finish wasn't affected at all! (I don't recommend this but it worked in my case) I'd still recommend them 100%! Very satisfied several years later.

Adding to the previous review. We remodeled the back of the house with 4 sliding doors and needed…read moreto match and patch a lot. Ociel and his talented crew came back and matched the original perfectly. Unlike the stucco guy my contractor used who did an embarrassingly shitty job. Such a relief. Get on their schedule.

Received a quote to restucco discolored area so it matched rest of the wall. The quote stated that…read morewhat they would do. they were difficult to get a date to tdo the work. Finally one group came to fix the stucco, and said someone else would come to paint and match wall. They kept on delaying coming, and when finally came the work they did would not match. they then said for additional money they could blend it it in. We wanted it done, and told them ok. then they would no come, would not return texts or emails, and when I told them I wanted a refund for the sloppy work in not fulfilling what they quoted, they said no, and to quit trying to get in touch with them. I would give them 0 stars for their work and Ociel's responses.

Cardinal Floor Covering has been one of the best contractors I have worked with in Arizona. I own…read moreHawaiian Experience Spa, a day spa with locations in the Phoenix, AZ area, and have had lots of construction work done at the spas. In most cases I have been disappointed with the contractors we hired to build out or renovate the spas. In this case, Cardinal Floor Covering was my replacement contractor after the first contractor, Fred Kromm Tile in Phoenix, went crazy and left the job! Anyway, we were in the middle of building out a high end shower and steam room. The rough plumbing and electrical was done and it was time for the tile work. We started with Fred Kromm Tile (see his review for details) and after he left mid job we had to scramble to find a replacement. We had two new contractors come in to give us a bid. One never got back to us (typical) but the other, Cardinal Floor Covering, got back to us promptly with a reasonable bid. Chris from Cardinal told us no payment was due until the job was fully completed and we were 100% satisfied. We hired them and they came in as scheduled and got started. Chris met us the first day at the job with two workers, both of whom were very professional. Each day after that the team showed up on time, worked quietly, and respected the fact that they were in an operating day spa with clients present. There was unanticipated additional work needed because the first contractor had done something wrong (what a shock) and they simply did it without even mentioning more money. That is exactly what I wanted to see in a contractor - give me a price, honor it, and get the job done! The steam shower ended up exactly the way we wanted it. Customers always comment about the quality of the tile work. We are building a new day spa in the Glendale, Arizona area and are specifying Cardinal Floor Covering as the contractor for all of our flooring needs. They do a lot more than just tile, and we are looking forward to having them on the job as we build out the next day spa.

I highly recommend Cardinal Floor Covering, Chris and his team are very knowledgeable and…read moreprofessional. They all went above and beyond for us. We are very pleased with the quality and look of the flooring installed. Thank you

Jeff, who is the owner, felt it was ok to leave a nasty message on my voicemail after I called him…read moreout on some pretty bad behavior regarding how poorly the job was being handled by him and his crew. It was almost like he could not take the truth, but whatever the problem, he didn't handled it well and I wouldn't hire him EVER!!!

If I could give a, 0, I would. This firm was hired to put tile in a bathroom and to complete a…read morebacksplash in my kitchen. It has been a few years, but I could not recall the name of the company and I just found their card. I had chosen nearly white tile for the bathroom. The tile was placed when I was at work and I came home to find that the tile, already install, was an ugly grey. They claimed you never know what will come out of the quarry!. Then I came home to find the backsplash was horrible. the tile was crooked and some edges actually stuck out from the wall. The owner became angry when I told him it would have to be redone. They took the tile off, gouged into the plaster wall under it. The company who brought them in agreed the jobs they did were horrible.

We had to demo the entire shower. The jackhammer cut through abnormally fast. Everything…read moresurrounding the shower was damp. Here is the result of the incompetent sealing that was done.

It's move time again! Literally the 7th time I'll be…read moremoving in six years... but this time we're staying for awhile. So, we purchased a home built in 1958. Thankfully the carpet was not quite that old, but it was definitely time for a change. Enter One Source Interiors. My husband corresponded with them on the phone and set up a time for us to come to their warehouse in Tempe. (They did offer to come to us, but it was easier to hit up their warehouse/design center). We worked with Brandon, who was extremely knowledgeable and helpful and pointed us in the direction of a moderately priced but high end carpet. Within eight days of our initial meeting, the carpet was shipped from Georgia, cut, and installed professionally into our new home. We couldn't be more pleased with the service, attention to detail, and speed of One Source Interiors. And by the way, they also have quite the selection if you're looking for hard wood floors. We're hoping to use them again when it's time for a renovation!