They were not very courteous. Very rude and unprofessional. Wasn't nice at all, it was like they…read moredidn't want to do a job that only they could do. Pushing us out the door before even getting in the door.

I applied for a personal loan online, and submitted all my documents through their email. Maria…read moreand her team were awesome! I qualified for much more than I expected with a low monthly payment! The whole process was done through the phone and email. Just had to go in once to sign the loan documents. They can even deposit your funds to your bank account and will be available in 1 hour! Great job Maria! Much Mahalo!

Don't get a loan with them! They don't have good customer service and they overcharge you for a…read moresmall amount of loan and no consideration after i paid off my loan they still keep charging me with some BS getting my money even after i paid off my loan! This company is not helping you to get out of debt but instead will put into so much more debt!

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

The most unorganized bank iv ever been in... no signs anywhere. Everyone who walks in looks…read moreabsolutely confused.. people waiting on the side for a long time & waiting to get help. People waiting for tellers on the other side for other services and people standing IN LINE to get Help from front tellers. Absolutly a mess in here!! What the heck.

March 14,2022 9am--I do not work at a bank BUT don't you think the employees here would Know-how to…read moreread the amount on a personal checks or how to read numbers ?!?! Needed to deposit xxxxxx and Jonalyn process the check xxxx less than what's written on the check and gives me a receipt with the wrong amount on it!!!!! It really worries me if she has done this before and what happens to the extra money that wasn't deposited? What would happen if I didn't catch it ? We work hard for every cent and to have this happen is bothersome. And to add insult to injury she denied it and made me feel like I AM THE INCOMPETENT ONE !! So, I told her to check again !! And SURE ENOUGH I WAS TELLING THE TRUTH !!!She screwed up on a simple transaction !! IT makes me question her ability working with $$$... it's really scary !! Thank GOODNESS we don't bank here..........::/

Yo. I ain't gotta ride da bus no more…read more I just got approved for a car loan. WITH A QUICKNESS. CTL approved me in less than an hour online. I thought it was BS because eeeeeeh...my credit, sooooooooooooo I went to the office, ended up signing papers, and BAM ...money in my account next day. My only problem now is what size truck ;) Thank you, Mike (Loan Bro) for keeping me updated on the progress of my dream ride. You're coming to my show Wednesday at Downbeat, yeah?

Excellent Service = Excellent Experience!…read more I was recommended this place from a friend who had told me how amazing this place is, because I needed a car loan on short notice, and unsurprisingly, all my expectations were met! This place has great customer service and the employees are extremely friendly. They were very understanding of my situation and worked with me to figure out the best loan for me! Everything was efficient and I didn't feel like I was being scammed in any way by them. I'm a college student and working on my credit, so it's obviously not the greatest, and I was so worried I would get turned down again, especially with how badly I needed this loan to work out, but the people at Car Loan Title were like saviors and gave me a loan without any hassle. I would 100% return again if I had to, and I would definitely recommend it to a friend in need!

Let me tell you why I keep ending up back here and it's not just for the food, it's the whole…read moresetup. This place is great especially if you're trying to eat, run errands, or catch a movie without stressing about parking. Here's why I love it: 1. FREE parking. 2. There's a public bathroom right when you walk into Consolidated Theatres Ward which honestly comes in handy more than you think. 3. Magnolia Ice Cream & Treats -- their halo-halo is my weakness. 4. Chick-fil-A is literally a parking lot away when you're craving nuggets or waffle fries. 5. Capriotti's Sandwich Shop is new and I love their crispy fries in a cup from here! 6. And last but NOT least, Broke Da Mouth Grindz has the softest melt in your mouth braised beef here.

Half the cost and if you have manners, you'll be accepted with open arms very local style of movie…read moregoing love it

Located off Ft. Weaver Road in Ewa Beach (same shopping center where Taste of Hong Kong, Foodland…read moreand Jamba Juice). Parking lot is always full and busy but if you park closer to Ft. Weaver Road you might get lucky and find a spot by Genki Sushi. I don't "bank" here but they are a "shared banking" branch with my credit union. They're never busy when I come here (maybe one or two people ahead of me in the teller line). Staff is really friendly and quick. They're running a "special" right now. If you open an account you get a free power storage/bank.

Service is great! Tellers are very nice and service is fast and straight forward. The line moves…read morequickly.

Minimalist... Love…read morethe modern decor it does give a nice and clean vibe though the minimalist was interesting with just two lines going for regular and business I can understand it's not town location though it's not exactly a practical location I'd like to do business with as the wait was a bit much for me and ended up leaving. Located in Ewa in a small shopping center with Foodland, Longs and Aloha Gas there's lots of free parking but I don't think this would be the choice spot for me personally but lovely place. Thank you!

This has to be the worst bank on the island. There is TWO tellers and they are terrible with…read morecustomer service. If you don't have a cash transaction the tellers on the side can help you. I sat with someone in their loan department about a HELOC. She said she was the best person to assist me but please tell me why we spent the whole 45 minutes on the phone with the loan department her asking how she needs to handle my transactions. Terrible terrible terrible!!

I have been a customer of Hawaii State Federal Credit Union for almost 20 years. It's not more. On…read moreme first 2026 I'm about 9:45 AM. I went in and did a $2600 transaction. There was nearly no one in the bank. I went and sat on the couches provided by the bank because I need to go to T-Mobile which was next-door but they opened in 15 minutes. So I thought sitting on the couch for 15 minutes would be a good idea and just wait. I was asked by the tell her if I needed additional help and I said no, I'm just waiting for Tmobile to over next-door, she kinda went on the offense and said "what time is that??" I said like 15 minutes is that OK? She said as long as it's 15 minutes like she was gonna kick me out or something as a member to the bank and then the other girl said you can't stay here. I was just looking for a comfortable place after doing a transaction with my bank. Two 815 minutes to Tmobile to open up quietly, sat on the corner on my phone with nearly no customers in the store. You can see in the picture. I posted the two girls. The guy in the picture is probably one of the best customer service service representative there! My transaction was awesome. It's when I sat down on the couch after the transaction, thenall hell broke loose. Well, just wanted to sit down and wait for 15 minutes. I am taking my business to Navy federal full-time, at least I'm welcome to sit on the couch for 10 minutes or 15 minutes.

I've been an HSFCU member for ages, but only 3 years ago Ewa Beach became my local branch, and I'm…read moreso glad! It is clean, very modern, and while other branches have long lines, I've never encountered that in Ewa Beach. The branch doesn't even look like your typical credit union--there's no long bank of teller's windows. Tellers approach you with laptop in hand, and if you need, you work with them at a station. If not, they teach you how to use the computerized machines (think ATM on steroids) to complete your transaction. I don't deposit checks in person much anymore since remote deposits are so easy, but when I do, the computer thingy will make it easier. Also, Ewa Beach and I think Aiea are the only locations that are open on Saturday. Thanks for that!!

I am going to have to write this review based on my experience at this location only because I have…read morenever banked at another BOH. In fact, I opened my account online and have only been to this branch. I will agree that the wait lines are usually pretty long. When you visit during off-peak hours, then it's really not that bad. The downfall is they usually only have 1-2 tellers available. The tellers themselves are very nice and have friendly greetings. They always thank me for waiting. I actually enjoy this branch because it is in a very convenient location for me (especially since Safeway is my grocery store of choice) AND their hours are wonderful - they are even open on Sunday!! The hours at this location are actually the reason I opened a BOH account.

Always long lines . Slow service. They should have an actual bank in Ewa Beach, and not in a…read moregrocery store.

I am not sure why they are rated so low. I am a new customer & have had great interactions with…read moreevery employee so far. But Jess had gone above and beyond, by servicing me in the branch with my problems & gave me phone updates with the progress of my account needs. I have also received multiple calls from CPB to welcome me & let me know about all the deals I could take advantage of, being a new customer. I plan on doing all my future banking needs with CPB going forward.

We have a car loan from CPB , we dont have any problem making my payments until last december i…read morereceived a letter saying NSF. I went to the bank to clarify the situation and show my online banking of deducted amount. The manager Criselda is not helpful at all, he keep saying to call my bank and there is no problem on their side. And I did call my bank saying i do have sufficient funds and if i dont then i should pay charges for that. So i told the CPB manager and still insisting that" its not their fault". I got home i was not satisfied and called Loan assistant of CPB and they said their is technical error, and they will call me back to investigate. Oh well they called back and yes they received the money and got "reversed" or returned. But i never get that return money, so loan lady said she will process again . Whats funny is they i need to pay again with "late fees" plus car loan. Im like ok whatever to end this as long as you give me my return money. Until 2 weeks 3 weeks passed i didnt get the return money. I go back and forth to my bank and to cpb just a waste of time. I showed them the proof and didnt get any response from cpb after that no calls at all, all i want that time is "where did my payment go". almost 1 month of chaos, whats frustrating is no calls or updates on cpb. i called them again and yes they have my money and put it in my car loan. Im like you have my money, i wasted my time, my gas , i paid extra "late fees" , no updates and now they tell that they applied to my car loan as extra/added to my principal. From manager, online support who gave me different excuses on what happen to my return money, come on fix the system, communicate more.