In short After one visit we already appreciate the quality…read moreof care. We love the doctor and the staff. If you use a wheelchair, this rickety old building kinda blows. In long After having a stroke last year, my lovely bride loses her voice occasionally. We came in for an eval and followed the signs to accessible parking. No elevator. Dr Litvack is on the third floor. Up the ramps we push, and over the catwalks and through the maze. Okay. We're not TOO late, and they honor the appointment. After a few minutes, the friendliest person in Snohomish County calls us back. Kayleigh must be high in the running for friendliest statewide, too. She goes through all the check-in stuff and she and my wife are chatting like old friends. Dr Litvack comes in, warm and attentive. Great listener, thoughtful in her explanations. She finishes the eval, changes an rx, makes a referral to speech therapy. Everything feels very expert and assuring. We have a follow-up, and I'm not looking forward to that ramp, but it's great to have her on the care team.

There's nothing like being allergic to the ENTIRE Pacific Northwest....inside AND out…read more My daughter and I hit this place EVERY week for our 2 allergy shots, then we take our 2 allergy pills, and 2 nose sprays. Needless to say we aren't tree huggers....it would probably kill us. Shots are quick, appointments are easy. If you're in need of an allergist...check them out. Becky Epperson (ARNP) and Krista are an awesome team, super easy going and compassionate. Waiting room is clean, cozy, and full of magazines, water, and mints.

I saw him once a year. He neglected my leukoplakia for about 4 years even when I told him how…read morepainful it was getting to be. My dentist biopsied it and I had cancer surgery at the Uw last year and radiation treatments. If it had been biopsied again sooner I might have not the trouble I'm going thru now. I really resent the fact that I was ignored.

I was referred to the clinic from my primary Dr. to have a biopsy on several lumps that appeared on…read moremy neck (likely angry lymph nodes). I had to wait for a consult until Nov 10th, 2022, which was another 5-minute appt. to confirm "yes" biopsy as next step. I then had to wait until Dec 15th for the actual biopsy. Totally get that medical facilities are busy. However, I was told I would get results within 5-7 days, yet it is now Jan 10th, 2023, and I have yet to receive a call. I've called multiple times and have had to leave a message each time. Still no call back. Very frustrating especially given the anxiety about cancer or some other cause that should be treated. So, if you are concerned about a situation I don't recommend going to this clinic.

I was very pleased with Dr. k. He was knowledgeable and caring. He told me what the problem was…read moreand gave me a very simple solution and offered follow up if my problem wasn't fixed.

The E.N.T., Dr. Mueller, here at this office was extremely patronizing & rude. He wasn't interested…read morein getting answers to his questions, he would ask questions and not wait for the answer. It seemed he had already had a routine regardless of the situation and we felt like we had wasted our time & money on someone who could care less. Something I really appreciate about our family doctor is that he actually cares about every one of his patients..your health matters to him.

If you really like to be a guinea pig, and just keep making appointment after appointment - this is…read morethe place for you. If you like to have a Doctor just keep trying things out, and then keep asking you to make appointment after appointment - this is the place for you. If you like to waste your time, and could break up every medical procedure into 20 different appointments, 2 weeks a part, while you suffer with symptoms - this is the place for you. So in other words, if you have a great insurance they can bill, plenty of time to waste setting and keeping appointments, an have plenty of time to wait in between those appointments in which to suffer from symptoms - then this is THE preeminent allergy / ENT clinic in the Seattle area. What a waste-of-time scam this place is.....

It has been 1 year since I got the vivaer treatment with Dr. Krueger. I have been able to breath…read morefully through my nose for the first time in my life and have also noticed a decrease in my stuffiness due to seasonal allergies. If you have been thinking about this treatment, it is defiantly worth the consultation to find out if it too is the best option for you.

Phyllis and Dr. Krueger are amazing. I have had injections done by both. Dr. Krueger has done my…read morelips and Phyllis has done my Botox both with beautiful, natural results. I've been going here for over 7 years. 10/10 recommend both of them.

I was misdiagnosed twice, over billed, payments I paid didn't show up on future billing statements…read morerequesting payment and nothing was ever done regarding a simple blackhead in my ear.

Never go here if you want a Doctor that cares. They are good to give shots and that's all. If you…read morehave a problem they will fit you in if it works for them and only them. If you complain you are scolding their employees. I have never had a problem at any other Doctors office. I am leaving and will find a Doctor that cares. I have been going there for years but have had enough. I would give them no stars if possible

poor sevice ..staff not very helpful,gave me the wrong info and wasted 2 hours of my time..and they…read morestill got paid for it..please dont use them ..the is no other redress then this review please do not use them

My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

A doctor without any knowledge of the benefits of plants for healing is like a carpenter who only…read morehas a hammer. Every once in a while there is a nail and the hammer will work perfectly but for everything else a hammer will not work so well no matter how hard they swing it. This was the first time I have been to a doctor in which I felt like they actually knew what they were talking about. Having a full tool belt makes quit a difference.

Saw DR. Rogers at the Edmonds office and her and the whole staff there were excellent. I had to go…read morein for sinus surgery and I was treated with the utmost respect and care. Her and her team did an outstanding job and gave me a follow up call the next day to make sure I was alright. DR. Rogers is an excellent listener and really cares about her patient.

I contacted the Edmonds branch of Puget Sound Ears Nose & Throat to schedule an appointment. When I…read moreasked the representative on the phone how much I would be charged if my insurance did not cover it, she repeatedly reassured me that my insurance would cover the cost as I had Premera Insurance. Once I arrived and was getting checked in I noticed that the lady at the front desk was terribly sick. I was shocked that such a sick person would come to work to check in patients, especially at a medical clinic. However, this wasn't my main concern with this clinic. The doctor I was seeing was Dr. Rodgers. When she entered into the room, she simply stated "My name is Dr. Rodgers, what can I do for your today?" No smile and no handshake; she was very dry and serious. Every time I asked her a question, she would respond as if she was irritated and annoyed of me. It was such an unfortunate experience that at times, I considered getting up and leaving because I felt so uncomfortable. Even my husband, who was with me and who is also a doctor, was astonished by her terrible bed-side manners and poor attitude. Instead of discussing my concerns or explaining why I was having those specific symptoms (despite my attempts of asking and her annoyed, short responses), she simply prescribed some medications and sprays. It was as if she was trying to meet a quota and needed to rush me out of there. Despite what the representative stated when scheduling my appointment, Premera has now indicated that they will only cover a portion of this $500 visit and that I will be responsible for the remaining $300 or so. If I had known that the visit would be so costly and for such a terrible and useless experience/appointment I would not have scheduled it. I would not recommend visiting this clinic.

Complex medical needs require a physician who listens, considers the patient as a WHOLE person and…read morevalues partnership as a critical component of a successful care plan. While it was my first appointment with this doctor as my PCP; I observed all of this and more. She asked meaningful questions and truly listened in order to understand my history and experience. She treated me as a partner in my care by providing guidance regarding next steps, confirming my understanding and asking for my buy in, rather than dictating treatment. TIPS: It was clear to me that she understood women's health and treatment options - was great at open discussion and risk/benefit of HRT for perimenopause. Be an advocate and partner in your health. While self diagnosis via "Dr Google" is not great- legitimate research of peer reviewed articles and studies can help you to understand the questions you might ask. If you ask the Dr and still don't understand... ask them to explain in a different way. You're worth it!