They are fantastic! Knows what he is doing and fantastic responsive service! Overall just a great…read morebusiness in this day and age tough to find.

The downstairs restroom outlets at a property we own suddenly stopped working…read more The bathrooms themselves don't have GFCI outlets, but we tried resetting all the GFCIs we could find in the house with no luck. That's when I started calling around for help. Most places I called were quick to ask what was wrong and immediately quote me a fee just to come out. I was considering one of them until I spoke with Meigs. He was awesome. He told me he offers free quotes over the phone, but he didn't just give me a quote. He actually tried to help me troubleshoot the issue right then and there. He spent about 10 minutes on the phone with me, calmly walking me through step-by-step instructions. He suggested there might be another GFCI hidden somewhere else in the house or even in the garage. The garage hadn't even crossed my mind, but it made sense since the restrooms are closer to that side of the house. Since we don't live at the property, I wasn't there at the time to test it. I told him we'd try it when we were back there later in the week. I must've sounded a little flustered because he kindly said, "When you get there, call me if you need me," offering to walk me through everything again if necessary. Sure enough, when we checked the garage, there it was, a GFCI outlet we hadn't noticed before. We reset it, and everything worked like a charm. There was power again in the restrooms downstairs. Thanks to Meigs, he saved me at least $350 of the visit and solved the issue in 10 minutes over the phone. He absolutely could've skipped the troubleshooting and charged the service fee, but he chose to help instead, and that says a lot about his integrity. Highly recommend. Thank you, Meigs!

Tony was very responsive to our request for to install an EV charger. The work was done quickly…read moreand professionally. The cost was quite reasonable. He's now our go to electrician!

Tony responded quickly through Yelp, was available to come in right away, gave reasonable estimate,…read morecompleted the work in an hour, and was polite and pleasant.

Hilite Electrical was amazing! They came out to install a 50-amp electrical circuit at my house,…read moreand the entire experience was almost effortless. From scheduling to completion, their communication was excellent. The technician arrived on time, was incredibly professional, and clearly knew what to do and parts off the top of his head. The work was done efficiently, cleanly, and all up to code. I now have a perfectly functioning circuit, and I couldn't be happier. Highly recommend Hilite Electrical for any electrical needs - true five-star service!

Once again khan came out to install a new ceiling fan and check my breaker box because of issues I…read morewas having. His work is meticulous and he gets the job done quick. He is not only great at was he does but he is very knowledgeable and honest. I would recommend him to anyone that needs electrical work done!

Came same day, was very professional, fixed problem quickly, and price was good. I would definitely…read moreuse them again.

Manny was quick to respond but never mentioned that they charge 80 dollars an hour and a minimum of…read more2 hours. So after a quick 15 minute inspection he charged us 160 dollars suggesting us to replace the entire unit. We got another inspection done with someone who was upfront about the inspection costs, actually repaired the unit and didnt think we had to replace everything. Would not recommend anyone go with this company.

I have to say the technician Al was totally good. No issues with him. Came out looked at all my…read moreoutlets in my 2 rooms and wasn't able to find any issues. My issue is the cost. I signed a contract for $729.00 to troubleshoot outlets to see where the issue was. Didnt really have a choice as my 94 yr old mom needs power i. Her room. Al (again a very nice man) found the problem in the 1st outlet within few mins and fixed it within 30 mins. My issue is with the Gentec cost for basically 1.5 hours. $729.00 seems quite excessive and I notified them of this. No reply. Anyways Im Glad Al was able to fix the problem. And totally appreciated his efforts. So Al, my rating is on ur company not u. Al is all 5 stars. Lowering one more star after getting a text message basically blowing me off on my comment about the extreme charge of $729.00 for 90 mins worth of work. Guess they didn't care of the circumstances we were under with a 94.6 yr old having no power in her room. I definitely will do my homework before hiring anyone else to do any more work in my house. My buddy who is a general contractor (his electrician was out of the area) was totally upset at the cost I paid. He said these companies give them ALL a bad name with is stuff!!

In my area, we regularly lose electricity from PG&E, normally for hours and sometimes even for…read moredays. I finally decided to have a standby generator and automatic transfer switch installed. Since this is a major project, I researched and contacted multiple electrical contractor companies and individual electricians. In my home, the gas meter is in the front at one end of the house, and the main electric panel is in the back at the opposite end of the house, in other words, a long distance between the two. The electric panel was really old, which complicated matters more. This was not a simple job. Right from the initial contact, Gentec Services was responsive, professional, and fantastic to work with. The estimator arrived on time and was very knowledgeable and professional. He offered various options and came up with a clever solution for where to place the generator and how to run the wire conduit from the front to the back of the house. None of the other electricians and contractors came up with these ideas. The estimator followed up with a detailed description of the job and cost breakdown. After completing my research and receiving estimates, I chose Gentec Services over the others, because they seemed most professional, most knowledgeable, and most experienced with generators and transfer switches. Gentec Services applied for a permit with the town before any work started to make sure that the plan was to the town's satisfaction. They knew the permit process very well. Once the town gave permission, I was notified and the installation was scheduled. A week before the starting date, a project manager arrived to inspect the site in detail. He was very knowledgeable and professional. He was an electrician himself. He explained the installation process and answered questions. On the scheduled start date, three technicians arrived early in the morning. They brought a large truck with the generator, the transfer switch, and all the necessary parts for the installation. Installation was complete in four days, although it was scheduled for 5-6 days. They installed a 22 KW standby generator, a new 200 AMP main electric panel, and an automatic transfer switch. The project manager took care of any parts needs without interrupting the team. I was home the entire four days and watched the technicians work. They were very skilled. The gas plumbing was perfect. The electric work was perfect. The conduit work was perfect. They rewired the main panel flawlessly. There was no guessing, no looking up instructions, no runs to Home Depot for missing parts, no mishaps, and no learning on the job. It was very obvious that they had installed generators, panels, and transfers switches countless times before. All three technicians were experienced electricians and one was also skilled in plumbing. They knew the generator menu system and all its features inside and out. They worked very hard. They were also very nice. After completion, I noticed that there was a device on the side of the electric panel; I asked about the device and was told that it was a surge protector. The surge protector was not part of the contract but was added at no charge to me, which I really appreciated. The device will protect my appliances against electrical surges. After the installation, the project manager and the team leader made sure that the inspection and the permit from the town were completed and signed. Even the person who processes payments was competent and pleasant. The staff was also very honest. There were no hidden charges and no games. I am extremely satisfied and would give Gentec Services the highest recommendation. If you need a standby generator or main panel work, Gentec Services are the best.

Mark from Artisan installed my Tesla Wall Connector back in 2022, and when the unit unfortunately…read morefailed recently, Tesla replaced it under warranty. I reached back out to Mark, and once again he was incredibly helpful. He was able to squeeze me into his schedule within just a couple of days, which I really appreciated. He arrived right on time and was polite and professional from the moment he walked in. He took the time to listen to what had happened, answered all of my questions, and immediately reassured me that he would take care of everything. Mark is extremely thorough and clearly takes great pride in his work. He replaced the unit, updated and set up the app, registered the new Wall Connector with Tesla, and made sure everything was working perfectly before he left. He also took the time to walk me through everything so I felt completely confident it was all set up correctly. What really stands out is his honesty and fairness. His pricing was very reasonable, and at no point did he try to upsell me or recommend anything unnecessary -- something that's unfortunately rare these days. It's clear Mark is a true professional and a master of his craft. I highly recommend Artisan to anyone needing electrical work, especially Tesla Wall Connector installation or service. You'll be in excellent hands and won't be disappointed.

I had another great experience for an EV charger installation. This is actually the second time…read moreI've hired Mark because he did such an amazing job the first time. His work is always professional, clean, and done with great attention to detail. He is very knowledgeable and took the time to explain the process and answer any questions I had. Scheduling was easy and communicated clearly throughout the entire job. Just like the first time, the installation was done efficiently and everything was tested to make sure it worked perfectly before he left. I highly recommend Mark to anyone looking for EV charger installation or electrical work.

None of the technicians were wearing foot coverings or company uniforms, despite your response…read moreclaiming otherwise. The photos clearly show this. Also, the issue was never that the bed was "blocking access." There was more than enough room to either move the bed properly, ask if a ladder was available, or simply arrive with the correct equipment in the first place. Using a customer's bed as a tool was completely inappropriate and unprofessional. As for the restroom situation, there is proof of your technician entering and exiting the restroom, and immediately afterward urine was left on the toilet seat and bathroom floor. That mess was not there beforehand. Calling it an "allegation" instead of addressing the concern respectfully is disappointing. I shared my honest experience as a customer. Professionalism is not just about completing a job it's also about respecting someone's home, cleanliness, and basic courtesy while inside it.

Preet helped us and did a fantastic job. He came in, investigated the problem thoroughly l,…read morereviewed the options with us. Recommended that we don't need to go replace the whole system and found us a great alternative solution the same day. It has been a year since he helped us and things are working great still. Thank you Preet!

The service crew arrived on time. They were friendly and installed my bathroom fan and light combo…read morecorrectly. They took steps not to damage my shower. They cleaned up the bits of drywall that fell afterwards. One of the joists was not close enough for the metal bracket that came with the fan to be attached. So they attached other wood to the closest joist and attached the fan. One installer climbed into the attic space to finish the electric connections. No time wasted. Very efficient team. I'll be using them for any other electrical work at my home.

Alex did an impressive job. He was very thorough and meticulous. He took the time to exlpain every…read moreelectrical aspect and including multiple options with every recommendation. Will definitely have them back for future projects.