This morning I took my dead 2019 PC computer to uBreakiFix. I had already diagnosed the problem as…read morea faulty RAM issue probably requiring the replacement of my RAM chips. All that I wanted to do was revive the machine. The repair technician Valerie confirmed my analysis. As the machine had two RAM chips, one 8 GB, the other 4 GB, she suggested that it might be possible to revive the machine if the 4 GB chip was defective. Simply taking it out would leave an 7 GB RAM chip which was sufficient for the machine to run. So she took it out, we rebooted the machine, and to my pleasant surprise it worked. As I plan to buy a new PC immediately, the 8 GB RAM chip will suffice for my needs. Valarie saved me the ~$125 cost of a new 16 GB RAM chip. She refused to accept any payment for her work.

Izzy, miracle worker…read more 11/10/2025 at 6:24 pm Izzy used ultra fine tweezers that got the power cord unstuck from the iPad Pro got as a birthday present. Izzy is a lifesaver.

I took in 2 different computers for repair and the work was great and they both worked perfectly…read moreafter repair. He is friendly, answers questions and pricing is fair and afordable.

Walked in today asked how much it would cost to replace screen on 17 pro he goes to computer…read morewithout answer I'm like are you going to answer? He goes I'm looking depending on the screen. I'm leaving out of the country have insurance with Verizon just wanted it done today before I leave, he snaps after I inquire and says $449. I'm like 4 dollars? Lol Super overpriced homies straight up tripppppin . Apple charges less for same day service. What a joke this place is. Ended up getting it replaced for 200 bucks at a different spot. What a money grab. Who goes here?

I brought my Alienware PC into The Device Lab after struggling to get Secure Boot enabled. I was…read morehitting a wall trying to figure it out on my own, but they took it in and completely resolved the issue without any hassle. A big thanks to Austin for the awesome help! He was professional, knowledgeable, and got everything working perfectly. If you need any tech repairs or troubleshooting done right, I highly recommend checking these guys out. I'll definitely be back if I ever run into any other tech issues.

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

My pc was turning on and off and really inconsistent with booting. He had to take everything apart…read moreto fix it which he did and it runs perfect he also installed windows 11 for me!

Amazing support! Well versed in his work. I had issues with clean installing my computer with…read moreWindows 11. Kyle helped me with blazing speed. Had one day turnaround for an amazing price. He made sure that I knew what he was doing every step of the way. Go to him for all your computer needs. Great guy!

I'm so happy that I discovered Ian!! I suddenly was unable to plug my power cord into the charging…read moreport on my IPad mini. Ian said to stop by and he'd take a look at it. He knew from his many past experiences that something was most likely broken off in there. Of course he was exactly right....a small metal piece of the plug itself had broken off in the port but was not visible to myself or my husband. He had it out in about 30 seconds and didn't charge me. He also happens to be a super nice guy as I stayed a few minutes to talk to him. Definitely my go to guy in the future if and when something more complicated goes wrong with my phone ipad or computer. Thanks so much Ian!!

Very nice guy. Great service. Got it done quickly. Will be a repeat customer. Highly recommendread more

Service was excellent! They helped me debloat my phone from annoying ads and viruses…read moreThankyou Arthur!

Technician was knowledgeable, friendly efficient, and had good recommendations…read more The work was completed quickly and thoroughly Highly recommend

They are the nicest most professional people in there. We have gone in so many times to help fix my…read morewife's phone and they always go above and beyond to make sure everything is done correctly and even cleaned out her computer during the fix. They have more than fair pricing and always remember us when we come in. Great customer service and highly reccomend

My Galaxy 22 needed a new screen protector. We were closeby the Janss Airtech shop. Eddie, the G.M…read more for the location dud not have a glass cover, so he suggested a film cover which protects the screen from scratches, if not impact. He took about 10 (very efficient) minutes to do the job. I could see no flaw in the application, but Eddie was not satisfied. He made an extraordinary gesture of great personal/business contact. All in, a really great job and a very nice person is Eddie.

Great customer service, fixed my phone in under promised time. Comfortable office to wait in. Very…read moreknowledgeable about the technology and devices.

Very expensive My phone doesn't operate correctly since he…read morereplaced the glass Went back in and he showed no interest in the fact that my phone has issues do to his service Would not recommend

Finally found someone to repair my MacBook Pro for an affordable price. Apple wanted $800 to fix…read moresomething the laptop Guy fixed for $100! Great guy

The Laptop Guy impressed the heck out of me! I called, on a Sunday, because the "w" key on my…read morelaptop keyboard stopped working suddenly. My laptop is my livelihood, so getting it fixed was imperative. When I called, the first thing he did was tell me how to try to get it working by myself. In the meantime, he would look up the price for a replacement keyboard. My first attempt didn't work, but in a second call, he helped me through the difficulty, and then it worked! Even if it hadn't, he told me it wouldn't cost more than $50 in labor to switch out the board. He was nice and generously gave his time to help me through this without any profit. It's possible that this fix won't last, so he sent me a link to a reputable dealer where I can get a new keyboard to have handy. I can say with certainty that if it fails again, I'll be calling him to do the work!

I went to this location of uBreakiFix in Onxard rather than Ventura (tho I live closer to) because…read moreof the rating of the two places. - I got a quote a couple days before going and Carlos and the team was very helpful. Carlos explained the process of the battery replacement for my iPhone 12 Pro Max. Cost was cheap and took around an hour and 45 mins ish. - The battery replacement in my opinion better than the first time I got a replacement but it was a 3rd party. uBreakiFix uses OEM battery from Apple, which is something everyone should aim for since 3rd party are always iffy and cause my phone to having problems. - I recommend this location and much thanks to Carlos for my repair. 5/5

It was not a great experience at all for a few reasons. My main issues I had with them was poor…read morecommunication, snail-paced work efficiency and poor customer service. It took them roughly 3.5 weeks to "repair" my Ipad. However, they didn't even repair my Ipad, they actually gave it back to me in a worse condition saying there was no point in returning it to its original state since they couldn't fix it. I emphasized how I left my Ipad in great condition and it isn't fair that a literal device repair shop returns my personal belonging, damaged. The employee did not offer whatsoever any help to repair my Ipad of the damages they added onto it, and showed absolutely no concern over it either. Might I add, the issue the employee said they couldn't fix is fixable at another location so I have absolutely no idea why this employee thought it was okay completely giving up on my device (on the damages they added). They did offer to fix the screen once it starts working again... with a charge. I asked if it was going to be discounted at least and he said yes but probably not the kind of discounted I am looking for. I definitely wouldnt recommend this location when it comes to Ipad repairs.