Interacting with the Ludlow to simply schedule a leasing tour has been a nightmare, so I cannot…read moreimagine the struggles of the residents that actually live there. After receiving email confirmation and verbal confirmation on the phone with the leasing office, I arrived to the Ludlow for my tour. Concierge informed me that the leasing office was closed. I do not know how it was possible for me to have the name of the agent that was giving me a tour plus multiple confirmations of the day and time of an appointment when the office was not open. Concierge could not do anything to allow me to see the building or amenities either. I left my information with concierge and waited days to see if anyone from the leasing office would reach out to follow up on this issue. Again, nothing was done. If they cannot put in the effort to gain the interest of potential residents, I wonder how they treat residents once they have already secured a lease. It is interesting to craft a reply which contains false information. You never called my phone. You never left a voicemail, let alone several voicemails. You have my correct phone number since we have talked on the phone weeks prior to the scheduled tour date. I myself called the day of the tour to speak with the office and the women who answered made no mention to leasing offices being closed on federal holidays either. It is wonderful that the staff is off for federal holidays, but that is not the standard throughout Philadelphia as I went on other leasing tours that day. I do not fault you for not being available during a holiday but rather the abysmal mismanagement of your schedule and inability to remedy the situation. No one reach out to me until after I reached out to your office first days after the schedule appointment. I would considered your office reaching out to me after I contacted them first to be a response to me, not someone reaching out to me themselves as you stated.

Don't know if this is the standard nowadays but requiring a $75 application fee, that's fine. A…read more$500 security deposit just to APPLY? Huh? When was that a thing that one had to pay before signing a lease. On top of this there is a $500 deposit that goes toward the first month of rent. This wouldn't be a problem UNLESS for some reason, as one of the staff told my friend, you DON'T get the aforementioned $1075 back if your application gets rejected? Like nowhere in their contract did it say that the fee(s) would be returned (ok the $75 application fee not getting returned makes sense).

I lived at 218 Arch for several years and it was the most enjoyable experience I've ever had at an…read moreapartment complex. The building is extremely well-maintained and clean. The staff are attentive, accommodating, and courteous - I always felt taken care of whenever I had a request or needed something done at my apartment. I loved that additional security features were added this past year to the building, which already has 24/7 security - this helped our community feel even more at ease and comfortable living here. My actual apartment was the best. I did my research, and 218 offers some of the largest, fairly priced luxury apartments in Old City compared to other buildings. My apartment rarely had issues, and the living environment was super quiet and peaceful. Sometimes it was so quiet, it didn't feel like I was living in the city! There is also a sense of community here, and I really appreciated that being new to the city at one point. I highly recommend checking out 218 Arch if you are looking for an excellent, safe, clean, and modern building in the heart of Old City.

I genuinely never write reviews but i had to write this because this was the nicest place i've…read morelived in philly and i almost didn't live here because the reviews were bad. This place is a hidden gem. I lived in this complex for 3 years and have had nothing but a positive experience. The staff has always been kind, professional, and genuinely helpful - they go out of their way to make residents feel welcome and taken care of. Maintenance requests are handled quickly and efficiently. One of the things I appreciated most was how peaceful it always felt. I never had noisy neighbors, and I rarely heard anything through the walls - it truly made my apartment feel like home. The people who live here are friendly and respectful, creating a great community atmosphere. Overall, I've been very happy with my time here and would highly recommend this complex to anyone looking for a comfortable, quiet, and well-managed place to live.

***And for those "50 additional cameras?" Footage of two…read moremasked men INSIDE an apartment for 8min that they robbed three separate times shows that cameras are not enough of a deterrent at this point. PSA: there are no CCTV monitoring stations at the front desk for the "security" staff to watch. footage is in the hands of property management only, who are only at their desks from 9am-5pm Mon-Fri. nor is there any guest sign-in book or procedure - only a package sign out sheet. the call box in the doorway does not work. Simple solution? ALL locks need to be changed. You can imagine that that has not once been considered as an action plan after multiple requests - just like how multiple requests for cameras from over 5 previously robbed tenants like myself were flatly denied over the past six months. Goes to show whose interest they're really protecting.*** (Side note: there are 13 floors in this building with apartments, plus the parking level, and two stairwells with doors at each floor = 1 camera per area, NOT including the lobby or hallways.) ------ The moral of this story about 2040 Market: if it seems too good to be true, it *really* is. My apartment was burglarized while I slept on a Sunday night in November 2019. Shaken, I filed a police report and went to the management office so video footage in the hallway or elevator could be reviewed. To my surprise, I was told there were no cameras on floors - only one in the lobby. After repeated emails asking for cameras to be installed to ensure everyone's safety, I was denied several times, told to "buy my own camera if I wish", and finally compromised by escalating to PMC corporate and getting fob scanners in the elevators - in February. I later found out through talking to others in the building - not from property management - that upwards of ten more people were robbed between November 2019 and the time I'm writing this, late February 2020. And the kicker? We still don't have cameras. They added "four more security guards that rove the halls at night"...never mind that the additional folks who were robbed dead bolted their doors and the bags, backpacks, and cases their high-value electronics and wallets were found thrown into empty apartments in the building. Summary? It's an inside job. In a building with a "doorman" (read: package accepter), no cameras, opaque management, and $1800 rent. Please feel free to contact me if you'd like to see several screenshots of vague, defensive, uninformative emails from management (with time stamps), hear more about my stories or others' stories about living in this building - this just scratches the surface. Spend a couple hundred dollars more a month for a building in Center City that actually cares about the safety of its tenants. It's worth it.

Horrible management such a shame it's a nice building but we keep getting robbed and management has…read moredone nothing to remedy the situation!

Was a decent place to live while in grad school. Was always someone at the front desk. Management…read morewas not always helpful, but didn't need much from them

The condition of the apartment was subpar. I had to request a doorbell,repair lock,paint removal…read morefrom floor, stairwell railing, underside of stairwell ledge,replacement of cracked blinds,damaged drywall in bathroom, damaged laminate flooring in the foyer, dents/dings on stove,kitchen and bathroom cabinets. These are like 40 year old apartments but paint splatters are controllable as are flooring. But, the worst part was dealing with a belligerent leasing agent, Mary Jo. The manager , Mary, was accessible and worked to make the repairs right. Today, just the foyer floor needs replacement. I love my location and rent.

I stayed at the Domus for the las 24 months and it would be my first option going back to Philly. I…read morelike to thank the staff of the building, in particular, Colby, who was absolutely helpful and knowledgeable all the time.

My daughter has lived at Domus Apartments for a couple of years now and we couldn't be happier. She…read moreabsolutely loves living there, and as a parent, I have real peace of mind knowing they are in such a secure, well-maintained, and welcoming community. The security, convenience, and top-notch amenities truly stand out, and the location is unbeatable -- everything is within walking distance - to school, to great restaurants, and shops. The building is always clean and well-kept, and every interaction I've had with the Domus team has been nothing short of excellent. Everyone is helpful and responsive, and I want to give a special shoutout to Colby Rosenberg for consistently going above and beyond with support and availability for any questions or assistance.

Absolutely the BEST apartment AND building I have ever lived (ok to be fair PMC has never done me…read morewrong in any building I have lived in). I just resigned my lease for another year and have no plans of leaving this building for a while if anything I may just upgrade to a bigger one bedroom.. .. Chris the rental agent for Vida was extremely helpful over a year ago when I first moved. I saw my place at 1030am and at 330pm the same day I got a text saying I was approved and the place was mine! Christine the property manager is always just a email away and I don't think I've ever waiting longer than a couple hours to get a response and the like 2 times I needed something fixed it was done in 24 hours. You will LOVE living here.. PMC.. better buildings . Better staff .. every time.

I have lived in the Vida for almost two years and could not be happier to be living in this…read morelocation. There is something about the vintage building and architecture that is addicting to me - I have not found any other apartments in center city like it. Besides the fact that my apartment has original hardwood floors and a porcelain soaker tub, it is in the most ideal location without having to pay the price. I can walk out of my apartment and either go down two blocks to Rittenhouse Square for coffee at Parc or I can walk one block up to Walnut and be in shopper's heaven. I'm a big runner so it's also at the perfect location to jog down Pine and be running along the river in less than 5 minutes. This building does come with its downsides, however. For example, yes the elevator can run a bit slow - but it is in a 100+ year old building so I see the elevator as a luxury. There's also a massive service elevator, which is a huge help for people with oversized furniture to move like I did. There's some noise from the bars late at night. If you have a problem with that, which apparently some of the other reviews did, then don't live in Center City! I love the hustle and bustle that comes with the location and I knew that coming into the lease signing. I would recommend the Vida building to people for all types of lifestyles because I truly feel it has something special for everyone. Good luck with your apartment search - I hope this helps!

Management is terrible to deal with. We were told that the AC for the whole building could not…read morelegally be turned on until April 15th, today on the 15th we were told they made the executive decision to not turn it on until the 30th. It is currently 84 degrees in my apartment. When i reported this, there were no concerns about trying to accommodate that. So the building will have to suffer heat exhaustion and pray nothing happens medically to any of the residents due to being overheated.

Friendly management, nicely renovated buildings within historical structure, Great location and…read moreamazing maintainance people. Kevin is the man, never takes more then one day to respond our maintenance requests. Amenities are nice too, media room is mostly available for bringing friends over, lounge is convenient to study or chill, gym has new equipments and you won't wait for a line or something. Always had security/host at lobby to let my friends in and giving me heads up, as well as recieving my packages. I have been an Arch resident almost a year now, never lost a package yet :) Only downside is, there is literally no parking for your car. You can park at Windsor's parking next door, but it costs $315/month with horrible customer service(valet parking) or you can shop parking decks around Center City, and walk to your car. I sold mine when moved in, everywhere in downtown is biking or walking distance anyways. Overall, I'd recommend Arch Apartments for anyone looking to move into the city.

Would give 6 stars if I could. Absolutely loved staying there. I needed an extended stay while I…read morerecovered from surgery at one of the nearby hospitals. My apartment was incredibly comfortable and well designed. The staff was friendly and professional. And even better--there were 4 places to eat and get food accessible from the lobby--great places. It's always great when expectations are high exceeded--definitely the case here. Can't recommend it enough.

A lovely building with excellent staff and a perfect location. Helpful parking attendants…read more Recommend