Goldtex Gets A Bad Wrap So, I have been here about 6 months now and figured it is time to leave a review. Especially because people are more prone to go on and vent rather than say what is going right. I moved up here from Florida in December, just after Greystar took over. I love the history of an older building and understand that comes with its drawbacks. Yes, the elevators were having some issues when we first moved in but it looks like those have been resolved. Haven't had a downed elevator in over a month now. The pool and hot tub are closed for refurbishment (but honestly...it has been winter...who wants to swim during winter. Maybe the hot tub would have been nice but it's not the end of the world.) Even with that down, the new management team took the time to make the rooftop a nice place to hang out. Maintenance sometimes takes a bit but when I went in and actually talked with the staff, they explain that they were down to one maintenance person for a bit and (again older building) they were a bit behind. They sent out an email explaining the situation with the HVAC and have also been sending updates...in addition to providing portable AC units for those of us who needed them. Has it been perfect, no. But they have been communicative, have taken short term action to try to overcome the situation they probably found themselves in when they were hired to manage the building, and have kept us up to date on the actions they are taking towards a permanent fix. The concierge staff is amazing. Rob and Phil are always friendly and welcoming. They knew my name AND my dog's name within a few weeks of moving in. The management team has held 2 or 3 events every month since I got here that has made it really easy to meet some of my new neighbors. Especially nice when coming in to a new city. Regardless, I love my apartment and am glad that it is my first home in Philadelphia and think it is pretty obvious that a company that JUST came on 6 months ago is doing a great job handling an older building and all the charm that naturally comes with that. read more

DO NOT MOVE HERE! No matter what kind of deal they offer you when you tour. The new mgmt is horrible and the Heating/AC has been broken/unusable for the entire year we have lived here. The amenities are not usable as the rooftop renovations have been ongoing for almost a year with no progress. The building has roaches and other bugs and despite the units looking nice when you first tour, avoid moving to this building at all costs! read more

This property is managed under post brothers. Couple years ago I lived in another apartment, presidential city, which at that time was also managed under post brothers. I currently have over 700$ deposit that post brother did not return to me. Corporate is not responsive on handling this issue. I have been contacting them for more than a year and it never got resolved. Now planning to take legal actions. Please, everyone, run away from Post Brothers. I am feeling so disappointed trying to get my money back and I don't really know if they are giving back my security deposit or not. read more

Stay away from Goldtex and PostBrothers. Goldtex runs through managers constantly, and there is only one person managing the building. Requests for maintenance are almost never resolved, ex. No hot water for over a month despite repeated emails and messages to the GM. the amenities are never kept up well. The hotutb on the roof often dirty, lacks enough water, and tiles are breaking all over the hot tub. Management has harassed me constantly, and as endorsed tenants to harass other tenants. I was harassed by a fellow Tennant. When reporting to management I was told there is nothing I can do and if I wanted to file a restraining order, the building will sue me. Post Brothers will do nothing to help. the company does not care at all about tenants rights at all. Everything the building says about the complex is a lie. Do not trust them!! Stay away! read more

Goldtex has many admirable features. There's nothing like dipping into the hot tub - which is perched atop the roof - on a chilly evening, exercising in a gym that affords such a nice view of the city, or relaxing in a living room saturated with natural light. What I can do without: a non-stop clanging noise that permeates the entirety of the unit. This is a noise that 1) sounds every second of the day, afternoon, and night, 2) is so loud I can hear it while simultaneously washing and drying clothes, watching tv, playing music, taking a shower, operating two floor fans on their highest settings, exercising, or during virtually any activity. I cannot say that I enjoy being clanged awake throughout the night - every night - even after taking mitigating action [operating two floor fans and the ceiling fan every night] in attempt to mask that darned unrelenting clanging. What's more, I first addressed this noise with Goldtex management in September 2019 - which only led to management serving a series of excuses - including 1) the noise is the trash compactor, 2) there's nothing Goldtex can do to fix it, 3) it's too expensive to fix, and 4) the part - that would presumably correct the issue - won't arrive for an undetermined amount of time. When, in late February, discussing the possibility of moving to another unit, the manager believed it appropriate to tell me Goldtex's policy does not usually allow tenants to transfer until the lease ends. I found that comment peculiar considering Goldtex has knowingly allowed the nuisance to persist for, and let's count, eight (8) months. The prospect of moving was not an altogether attractive option, even before being scolded by Goldtex management, considering 1) I moved into the unit in July 2019, 2) Goldtex has not offered assistance with moving furniture or any form of compensation whatsoever, 3) no units were immediately available, and 4) I'd end up paying a higher monthly rent to resolve a problem that Goldtex has allowed to abide. After exhausting all available resources at Goldtex, I emailed Post Brothers' SVP of Property Management on May 6 and received a mere one-sentence response three (3) days later. The response: "I will find out what's going on". I followed up with the SVP on May 11 and have not received a response. In addition to being clanged awake every night, I now have to deal with vermin being a roommate. read more

Goldtex Apartments - Here's the email I sent to the SVP of Property Management, who believed it appropriate to send a one-sentence response three days later. - Apartments Near Me - Philadelphia, Pennsylvania

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for the price they want they need more space. it's a cramped up Bachelor pad. this should be for students more than actual career people.

WATCH OUT for the utility bills!! I am renting a 1 bedroom unit, 750 sqft and have gotten bills ranging from $150 to $450. This building is NOT efficient and it's appalling that they choose to advertise as such. The staff is very friendly and the amenities are great. I wish I could have given a better review but the lack of action by management to resolve this issue makes me think it will not be fixed in the near future. read more

RUN from Post Brothers!!!!!! I lived here for 2 Years and we are on our 4th Manager. They only have 1 person ( manager) that works in the office. Our HVAC was not working for over 2 Months and they gave us $200. My utility bill went from $150 for a 1 bedroom to $420. How is that possible? I heard from a previous employee that lives in our building that they treat the residents who are " of color" different, They gave my neighbor half a Month discount and only gave us $200. So if you value your money pick a place that values us!!! I have been waiting for their "VP" to call me back, yet to date crickets!!! And the worst of it all there are mice everywhere. In the hallways, you can hear them through the walls. It's no surprise the trash chutes are dirty. The lobby smells like mice droppings. Post Brothers do not care about their tenants. I complained of how dirty the place is and suggested a new cleaning company but I was told that the VP's husband is the cleaning Company. Shouldn't that be conflict of interest??? You should be able to get people that can actually clean!!! This place needs help its dirty and HVAC breaks every other week!! read more

I moved back to Goldtex recently and the building is just as great as when I've lived here before. The front desk staff is awesome and Dave has taken care of any maintenance request in a timely fashion. I love the rooftop and the gym. read more

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I lived here for three years because I use to work at the closed Hahnemann Hospital nearby. I enjoyed my time here overall, made many friends, and the maintenance and front desk staff, particularly Felicia and Alexa. The old management also use to throw large parties on the roof that were really fun and always a great time. However, management has had ups and downs. I did like my apartment, the view, pet friendliness and amenities, but there were significant flaws. Several times I found dead mice in the grill on the roof. The elevators broke down often, and for several days (I lived on one of the top floors). I might have stayed if they did not keep trying to raise our rent despite over 40 units being empty. I could just no longer justify the price for what we were getting. Probably the lowest blow was that after moving out, a significant amount of money was taken out of my security deposit after pouring about a hundred thousand dollars in rent over the course of living there. We had a cleaning service and left the unit significantly cleaner than how we found it. When we moved in, our unit was infested with fruit flies and we had to live with that for several weeks. Even more egregious, before moving in we were told that utilities would be "no more than $65.." I have the emails. Our first utility bill was over $300 and I have not had one less than $150, despite not turning on airconditioning or heat. My roommates car was also broken into three times in the lot across the street, owned by the goldtex which they charged about $200 a month to park at. Security was awful. I'm bittersweet about leaving, most of our friends in the building were happier after moving out. Like many things in life there are trade offs. But overall, it's way overpriced for the small space, location, finishes, and amenities. I have many happy memories at the Goldtex, but the cons outweigh the pros... read more

Living here is a total financial drain. I am a current 3rd floor tenant. They showed us a beautiful 2BR2BA unit last year, and gave us a great "promotional deal" to lessen the rent, but it was nowhere near worth the hassle we incurred as tenants. 1) Expect to pay up to $300 worth of utilities due to the building's constantly malfunctioning HVAC heating system. For the last 5 months, we've been complaining about the heating system turning on and off spontaneously without corresponding to the thermostat. For ex., there have been many nights where my roommate and I have woken up to a 55 degree apartment, when the thermostat has been set to 70, & the drastic temperature changes drive the heating bills up. The manager has done nothing but make excuses, saying the HVAC system is 8 years old and that everyone on our floor is experiencing these issues. They refuse to fix the HVAC and refuse to compensate us for the outrageous bills. Also the window is sealed so poorly that you can literally feel the outside draft when the window is closed. We've also complained about this, yet nothing has been done. There is nothing "green" or "eco-friendly" about this place, and you can expect to pay the price for it. 2) Goldtex is located next to High End Vine Street Car shop, one of the most popular and loudest stereo shops in town. They test out new stereos on weekday and weekend mornings, so loudly that car alarms go off and I-kid-you-not the apartment walls SHAKE from the stereo bass. 3) Goldtex is located next to NOTO night club, which attracts the loudest party-goers in the city. Be prepared to be woken up at 2 AM by drunk people yelling in the street. 4) The building had a fire on the 3rd floor and didn't notify us tenants via email, phone call, elevator signs or anything! I realized there was a fire when I returned home to the sprinkler-soaked 3rd floor being vacuumed. I rushed to my room in panic only to realize that my unit had luckily been spared from water-damage, unlike the other floor tenants who had to move and replace all their water-damaged belongings. 5) Our freezer stopped working, and we had to complain literally 10 times before it was fixed. We had a similar issue with our "brand-new" touch-screen stove as well. As a result, we couldn't store any perishable goods or cook anything till both issues were resolved. If anything breaks expect it to stay broken for weeks if not months. This, in addition to the malfunctioning HVAC heating system, made living here a total financial drain. read more

I moved here in July and have had nothing but a great experience with everyone and everything involved with Goldtex from the beginning. Despite ongoing construction, the entire Goldtex/Post Bros staff have been extremely accommodating. They go above and beyond expectations. I've spoken to other residents and they have told me the same. The apartments look amazing! The pictures really don't do them justice. I'm huge fan of the giant ceiling and windows. Being pet friendly was a must and having eco friendly features and functionality were added bonuses. I use my car for work so having multiple parking options provided by Goldtex was great. The rooftop is hands down one of the best in the city. The view is incredible and definitely picture worthy. Whether you're in the fitness center or out in the pool or hot tub, you get the same great view. The neighborhood is up and coming. You are in walking distance of everything you need in the city but far enough away where you aren't in the heart off all the traffic, clutter, and noise. Let me just say again that the staff here is awesome! I seriously could go on because there is more to be said... but I suppose that's how it should be if you love where you live. I hope this review helps anyone who is looking for a new place. My only tip is to check it out for yourself and you'll see what I'm talking about. read more

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I have lived in a 1 bedroom since September, starting from the beginning: I moved in about halfway through the month, upon signing the lease which spelled out how much needed to be paid at move-in (pro-rated first month) the lady who was working the front office attempted to charge for an entire month. I have lived in several apartments in different cities, and that is never the policy, and even if it is the policy, why was it not brought up before? Then the Goldtex refused to accept my personal check for move in which caused me to use a credit card which incurred a hefty service charge 3% since I showed up with my truck and u-haul trailer. After the first month they will accept a personal check though. Next thing is that they will only let you use the loading dock during normal business hours on weekdays only, so forget about getting some furniture delivered on the weekend for you normal working types, this policy can be annoying, although the bldg manager agreed that if I were not able to be present for a furniture delivery that he would/could allow the company deliver the furniture, but that takes away the possibility for me to refuse delivery if it shows up the wrong product or damaged. Next is the hassle I have had with neighbors and noise. I feel that the insulation in the shared walls is completely inadequate for a building so new and "green". But the worst part of this is working with management on a solution to your neighbor playing extremely loud music at 11 PM on a Monday night, or 4:30 am on a Thursday morning. I was never followed up with when complaining in writing or verbally. And lastly is the issue I have had over the past couple weeks with parking, Goldtex does have 1 level of underground parking in an extremely cramped area, and 1 small surface lot with some spaces, which causes a waitlist, which I can deal with, but what I can't deal with is being told that a spot is available during the last week of a month (so I don't have to pay the other lot come first of the month) and then being told upon query at the first of the month after I returned from a business trip that "I'm not sure how many spots are available, and that I need to contact the other people on the list and I'll get back to you in 2 days", which is still perfectly reasonable, but then not following through with the deadline, and extending the deadline, then missing that mark as well. In this instance I believe there was a change in staff, but it does it does not excuse everything. I think all of these complaints can be fixed easily (except for the lack of insulation between units) by a complete change in management. However, not my entire experience living here has been negative: The building in general is really nice. Verizon FiOS is available and offers blazing speeds, all the fixtures are new, and the gym is adequate for most exercising needs. The people that work the front desk are certainly friendly and will get on a first name basis with you if you chat with them a bit on your way in/out. They also sign for any packages you get so not worrying about 'package capers' in Philadelphia is good. The neighborhood is generally quiet without a ton of foot traffic, but yet there are a few dining/drinking options in a couple block radius without going into the tourist bustle in Chinatown or convention center area. BUT, if you want to go there it is only a 5 minute walk away. I live on the north side of the building, and while I do not have a view of city hall or the Comcast building, I also do not get any street noise from Vine street. I rarely hear sirens from Police/Fire/Rescue which is great since I have been in apartments on busier streets and the noise from emergency sirens goes on all night long. All in all the Goldtex is a decent place to live with a few drawbacks that are going to make it hard to renew my lease when my year is up. read more

Goldtex is not an "energy efficient" building. I moved in August 2017 and was told prior to move-in that the average electricity bill was between $30 and $100. The electricity bill is consistently over $200/mo even when using no heat or air conditioning. We have complained multiple times to management and nothing has been done to rectify this issue. I would not recommend living here because they mislead you. I have other friends living in the building with the same issue. It is a scam to get you to move in based on a lie then force you to pay an inaccurate bill. Other than the high electricity bill, Goldtex is a decent place to live. The amenities are nice and front desk security is great. Although, I will not be resigning my lease or recommending Goldtex to anyone due to the electricity scam. read more

Avoid if you like some peace and quiet at 5am in the morning or 12am at night! The walls are thin (maybe???) and the neighbors were LOUD (definitely!!!). The building manager never resolved the noise issues either. Also what is up with frequent false fire alarms? I paid way too much to put up with the bad building management and the loud people living here. In my opinion, you might love it here if you are a twenty-something year old who wants to party but not if you don't fit into that demographic. You've been warned. read more

Brief stay here, overall it was quite nice. Parking is offered I believe but since I was short term, we did not park on premise but it does exist. The city of Philadelphia has horrible traffic logic and I don't plan on visiting nor driving in Phili anytime soon. About Goldtex, nice building with upscale amenities. Two elevators that require a fob to operate and the halls have nice color and decor. The units are quite spacious and have tall ceilings. We were in a 2-bedroom and without the loft of the 1bedrooms you are awarded a mighty amount of space. The views are quite. The main bathroom had a nice deep non-jetted jacuzzi tub. The doors are frosted so light does shine through and not a ton of space but a king worked in our unit. Security is good and that is good because Phili requires good security -- the worst homeless population I have ever experienced with experience in Washington DC, Cleveland, and Los Angeles. read more

Where should I start ?? I am a strong believer that Good things come to those who waits......... I was transfered to Philly for work (from Texas) and had literary (2) weeks to find a place to stay; After viewing almost (10) buildings in the City, my boss and I finally choose Goldtex; I have to say that we were a little concerned about the timeline on when the apartment would be ready; My move in date was moved once, management was very honest and keep me in the loop at all times; They even had me stay at the Aka in Rittenhouse sq; which was very nice of them; So anyway, I am FINALLY home and let me tell you it was worth the wait; I work long hours, coming home to a brand new state of the art apartment makes me a happy person; Thanks to all staff, including the contractors for making us feel right at home; Special Kuddos to Yvette, Josh and the security team that even helped me move some of my belongings; read more

Move in to Goldtex, if you like to live under constant construction noise. Management promised, that all the work will be done by April. Here were are. April 22nd, construction is not anywhere near to be done. What can get pretty annoying, because they do work even on Sundays. BE PREPARED. Your utility bill will be around $200 for one bedroom apartment. That's a lot to pay to stay "green". (I do laundry couple times a week and take a shower twice a day). read more

It's imperative to start with this: MOST IMPORTANT PLEASE READ: Check out the "loading dock" before your move in and prepare to pay for a moving company. I made the mistake of taking Michelle's (a very nice helpful young womanexcept for this part) word that is was just a regular loading dock. The fact is, there is no ramp or anything and it is essentially a 5 foot high medieval wall with gravel, dirt at the base that you must lift everything up on to get into an elevator to get in your apartment. If you're not a young strong male, with strong friends who are easily paid in beer, wings and pizza... THIS WILL BE A MAJOR ISSUE and reason I gave this place 4 stars instead of 5 Now to the apartment and building Goldtex is a great apartment with brand new everything, lights in the closets and the whole shabang. The kitchen and appliances are great, albeit without a manual. There is a washer/dryer in the place, the washer washes better than the dryer dries. The shower is EPIC, best hotel shower I've ever experienced that wasn't in a 5 star tropical resort. The loft is very useful as a dressing area, if that's something you're interested in. You can throw an inflatable mattress for your friends to sleep on or do yogo, it's a cool addition. Gym is nice, and the rooftop pool, though small, will be open this summer. I don't have a dog yet but the building is dog friendly. The concierge is friendly and helpful wherever possible. Like everything there are a few downsides. The walls separating the living room and bedroom are thin, so if you live with someone that could be an issue. It gets cold in the apartments because the ceilings are very high. I'll check back when I get my first heating bill. Any little issues we had were handled quickly and professionaly by the buildings manager. Overall, the building and everything about it is great. It's a few minutes from Reading Terminal Market, 20 minute walk to the Good Dog/Misconduct/Ladder15 part of Philly and another 5 to Rittenhouse. There are a few places within a couple blocks where you can eat, drink and be merry. Goldtex is a great choice but CHECK THE LOADING AREA FOR MOVE IN read more

The pool and hot tub are officially open and fabulous. The rooftop is one of the best spots in the city. The gym is convenient and has everything you need. The staff is friendly and very personal. I would definitely recommend Goldtex, especially in an area that is up and coming. read more

I absolutely hate this place went in to look at an apartment price was very high for the small size of the place....the staff was very rude and the one of the staff members smelled like marijuana....not to mention I almost got mugged on the way in.....I could never live at a place like that read more

Been looking at spots for a while and this place was not at all what it was hyped up to be. Much smaller rooms than I expected and the neighborhood is certainly not what I call upscale for the prices. Bummer! read more

AN ACTUAL VERBATIM EMAIL I WROTE TO MANAGMENT: Hey, Crystal! I hope you don't mind me reaching out. My name is Anthony and I just wanted to take a quick second to let you know that we recently had the absolute pleasure of working with Brett and to just make you aware of how truly helpful he really was. If all goes well I am soon to be a resident of the Goldtex apartment building(to which we are very much looking forward to and it quite literally wouldn't have been easy, if not impossible without the help of Brett. I make a large portion of my salary "off the books" for lack of a better term, and I typically have a few hoops to jump through to prove that I am more than able to handle the rent. As I'm sure you can attest it isn't always easy getting that point through to people on your side, understandably so, and very often I'll choose an apartment based on the hospitality of those in the position to be understanding than dismissive. Without Brett working with us the way he has done for the past week (and with no means for exaggeration to this point) we would have just as easily gone somewhere else and given another building our patronage and money for the next 14 months as opposed to, happily, coming to live in your residence! I have worked in customer service pretty much the entirety of my adult life in one form or another so I understand what it's like to have things fall by the wayside; only here from people when there was a problem... I won't take up anymore of your time but I just wanted to let you know how wonderful he was in both execution of his job and far beyond that. Have a great week, I appreciate you taking the time to read this as well! read more

I had a couple issues with HVAC electrical billing and Yvette from corporate Post Brothers fixed everything and made everything right. Thank you Yvette you were amazing! read more

I have lived at the Goldtex for the past year and I couldn't speak more highly about my experience.. The staff there are like family to me- Felicia, Wally, Jonathan, Hakim.. and more! They go out of their way to make you feel at home and taken care of. Beyond that, the amenities and location are top notch!! And beyond that I've met some really cool people also living in the building... Very sad to leave and I wouldn't be if my new job wasn't taking me to LA! I miss you Goldtex! read more

Yesterday I was fortunate enough to meet with Brett and tour the property. The property is beautiful and the amenities are amazing. The floor plans are well laid out and the finishing is nice in the apartments. Brett was extremely personable and friendly. From the moment we arrived we were well taken care of. He answered all of our questions and showed me literally every floor plan available. He was extremely knowledgeable and shared lots of information about the building and the neighborhood. I will be honest with you, all though the building is beautiful, I may not have chosen to lease there without the customer service experience Brett provided. He is a phenomenal leasing agent and I felt comfortable working with him the entire time. He was friendly, professional, and very honest with us throughout the process. He went above and beyond as we worked with him for several hours. I appreciated his kindness and exquisite customer service. 5 gold stars. I'm looking forward to leasing with your management company and living at Goldtex due to all his hard work. read more

This place is paradise. It's like living in a hotel. Everyone who works there is so courteous and helpful. The facility is always immaculate, and is always being cleaned. I lived in a 2 bedroom on the 3rd floor. My only complaint is that the master bedroom was really cold last winter, but maintenance had devised a plan to make it warmer this year, had I stayed. Unfortunately, I just had to move out b/c my commute to the suburbs for work is too long. Utilities were fairly expensive in the winter to heat the place, but I was running a space heater in my room all the time. The spare bedroom and main living area were nice and toasty. Pool, hot tub and gym on the roof are icing on the cake. Location is a little strange, but it's totally safe. There are a lot of homeless people around the neighborhhood, but there are several public assistance offices and services nearby. Local restaurants Prohibition Taphouse, Lift Cafe, Llama Tooth, and of course Brick and Mortar give you good dining options. You are walking distance to Reading Terminal, and even Whole Foods on Callowhill is not a long walk or bike ride. read more

The management here is absolutely fantastic. When our move in was delayed unexpectedly due to city inspectors missing their appointments, management put us up in the incredible Aka Hotel in Rittenhouse Square free of charge while we waited. They were extremely accommodating throughout the process and made what could have been a stressful transition process totally painless. Our apartment looks great and we couldn't be happier with it. All of the building staff are extremely friendly and helpful. On top of everything they did for us during the move-in process, they also helped me propose to my girlfriend (now fiancé). When I asked Yvette if I could use the amazing rooftop view to propose, not only did they give me permission, but the management and staff also helped me set up a table with balloons, flowers, and champagne for her and had someone take pictures for us. They even made a fake invitation to a rooftop BBQ complete with graphics to get her to meet me on the roof after she got back from work! Goldtex has gone above and beyond every step of the way to make us feel welcome in our new home. I can't thank them enough! read more