This company is completely unethical, the worst case of taking advantage of the consumer I've ever…read moreseen. They are essentially preying on customers who are unaware of their despicable tactics. I switched to them originally from a mailer solicitation, which promoted a more reasonable rate. After the initial period, the rate skyrocketed. Unfortunately, I did not notice or compare to see how high it actually was, which is my bad. Their rate was $0.1699/kWh vs $0.069 at Pepco, hard to imagine how they can get away with charging so much. Fortunately, I was able to cancel them quickly through Pepco vs. it taking a couple business cycles through NAP. This is an expensive lesson learned and hopefully there are more lawsuits against them to right these wrongs.

Stay FAR away from this scam company. They cost me and my wife more than $20,000 over the past 6…read moreyears! I called today and found out they are charging me 17.99 cents per kilowatt and have been for almost 6 years, when RI energy charges 7.81 cents per kilowatt currently. What they do is they offer a slightly better rate than your current electric provider for the 1st year. Then after the 1 year contract expires they send you a renewal notice in the mail. If you fail to respond to their renewal notice (which they are banking on), they continue to service u and they gradually increase your rate over time so you do not notice it. I'm so upset I did not call in sooner and have been paying these scam artists well over double the rate that RI energy would have provided me. This company is such a scam. DONT DO WHAT I DID!

Connecticut Light and Power is truly the worst, most dangerous organization I have ever dealt with…read more Their ineptitude and self-righteous pursuit of their mixed-up policies parts so severely from any semblance of a rational approach to running a core utility that they are actually endangering the lives of their begrudging customers. Connecticut Light and Power is the preeminent example of the failure of state-enforced monopolies and the best example I could ask for to highlight the potential benefits of real customer choice. I signed up for Connecticut Light and Power service because it is the only option available in my apartment complex. During this lengthy initial phone conversation (their website, obviously, did not work), I was asked for my social security number. Now that I've witnessed the utter lack of ability of CLP's employees and management, my initial hesitation at handing over my social security number was fully warranted. I was told that I could proceed with a driver's license number. Why I could possibly need to prove my identity to a power company is fully beyond me. I want only to pay for services rendered and would think that my payment would be verification enough that I actually want the services rendered. They were willing to provide service for almost a month without identity verification, so, since payment is tantamount to identity verification, had they continued service through my first bill, my identity would have been verified at negligible additional cost (in fact, they would save the fees they pay to actually verify identities). Anyway, after providing my driver's license, in accordance with their policy, I was informed that they "couldn't verify" my driver's license number, whatever that means, and that I would need to mail in a notarized form that attested that I was, in fact, who I claimed to be. Presumably, the notary, looking at the same driver's license number that I had just furnished to them, would be able to "verify" my identity. Well, like many people moving into a new apartment, I had quite a few errands to run and things to take care of and, somehow, this ridiculous request slipped to the back of my mind. A bit less than a month later, I came home to find that my power had been shut off WITHOUT A SINGLE WARNING NOTICE, PHONE CALL, OR EMAIL. Even though someone had physically come to my apartment, they hadn't even had the decency to leave a handwritten note. Suddenly I remembered the ridiculous request of a month previous. Since I work for a living, I didn't get home until around 8:00 or 9:00, when I called CLP and explained the situation to their oh-so-helpful call staff. The first such robot responded that I should call back tomorrow during their business hours to talk to someone properly qualified to verify identities to CLP's exacting standards--neither they nor their manager could possibly help me. I protested that, as a diabetic, my insulin needed to be refrigerated to remain effective and was told that there was nothing that could be done--while they certainly had someone available earlier in the day to make a special trip out to my apartment to shut off the power, they had no such technician available now to turn it back on, BUT, even that was moot because, once again, this robot insisted that she did not have the authority to turn back on the electricity of a diabetic who couldn't prove he was who he said he was. I hung up and tried again. I got much further with the second robot who, presumably, skipped the final stage of her training lobotomy. After I explained the medical situation, she informed me that she could make ONE AND ONLY ONE medical exception during the lifetime of my service. If I cared to exercise that get out of jail free card this time, she could see if any technician was available to restore power and if, out of the kindness of this unnamed hero's heart, he deemed me worthy of his help, this diabetic would not have his life-saving medicine forcibly spoiled by the ineptitude and callousness of Connecticut Light and Power. Thankfully, that lone, unnamed hero was up to the task, came over, and restored my power by 11:00. That was the sole bright point in an otherwise horrific dealing with Connecticut Light and Power. Had I been on a respirator or in need of another powered medical apparatus, Connecticut Light and Power would have killed me yesterday and they don't give a damn. I urge anyone in Connecticut, suffering under their forced patronage of Connecticut Light and Power to follow me to http://www.energizect.com/compare-energy-suppliers/compare-supplier-options and switch to any other electric supplier so they can, at the very least, minimize their payment directly to the de

Michael was at my house today to service my boiler. He was very polite and the service was…read moreexcelente and ny burner works great. ROBERT MILLER

This is the second year I'm under contract with Westmore for auto-delivery of heating oil. I left…read moremy prior provider, Robison, because Westmore's rates were much more competitive. My review is based on the fact that I am set up for auto delivery with Westmore, and recently, they failed to auto deliver heating oil in time. My thermostat the last cycle was set no differently than usual. While the temperatures some days last month were extremely cold, Westmore should take that into account when determining when customers' tanks need re-filling. Most importantly, in the four years I was under contract with Robison for automatic delivery, they never missed a delivery. To Westmore's credit, once I notified a customer service agent that I was without heat, a technician came two hours later and provided me with 15 gallons of heating oil - enough to get me through until a truck came to fill the tanks the next day. But it wasn't that simple. Because Westmore allowed the tanks to run dry, the technician had to bleed the boiler before it could start up again. All of this occurred at 8:30 pm, I had to let the technician in to service the boiler, show him where the tanks were, etc. Was it the biggest ordeal ever? Obviously, not. But it was still an ordeal, an inconvenience and frustrating given how easily avoidable the situation should have been. When I'm under contract, for which I am paying fees for automatic delivery in the first place, it should never happen at all. Perhaps instead of using an algorithm for calculating heat usage, which obviously was not accurate, they should utilize a Wifi-equipped tank monitor, as Robison would, so that they can be certain when customers' tanks, such as my own, need to be refilled. I called the next day (prompted, in part, by the fact that I received an invoice for the 15 gallons of heating oil that they provided at 8:30 pm, which just seemed to be in bad taste given what had occurred), and I was informed that they have adjusted the algorithm they use to estimate my usage of heating oil. I appreciate the attention they gave, but it's disappointing it happened at all (again, I never had this experience in four years previously with Robison). I am hopeful that this is a one-off incident.

Now, I do think this is one of the best libraries around. It's a lovely spot serving the…read morecommunity. Such a beautiful hub for people of all ages. We are so blessed around Connecticut to have wonderful libraries all over.

The absolute best library. Gigantic--so many places to sit to get work done/study as well as…read morecouches for leisurely reading. Three floors! Could spend days there rotating through different study spots Even has an art gallery upstairs with rotating exhibits! Also upstairs is an audio area to listen to vinyl (and extensive collection of vinyls). Lots of outlets in each workspace area. Very clean, plenty of windows for natural light. The bottom floor has a cafe with a lot of food options. You can only eat in the cafe area, but the options are so diverse (sandwiches, pizza, nuggets, small frittatas) and coffee is very cheap as well. Even the cafe area has a section of outlets. Multiple self check-out desks, both on bottom floor near the cafe and on the main floor. Also several help desk stations (bottom floor, two on main floor, and on top floor). My happy place. Makes studying more bearable.

If I could give them a 0 star review, I would…read more I talked to Andrew and he's a liar. Not only did they not provide a credit for the units they picked up, he contradicted what his salesperson told me when he signed me up. Let this serve as a warning to anyone who's looking to sign up with this company; they're swindlers and have no integrity.

Only company delivering alkaline water to ny. Delivery is easy to set up and as promised!!!…read moreCustomer service is top tier....

This company is great. I can't say enough good things about the quality of service and the…read moreprofessionalism of everyone I've spoken with or had come to my home.

We are getting older and we noticed we needed a bathroom facility that we could use comfortably and…read moresafely. We called Joe, our plumber. Joe outfitted our main bathroom with a commode and safety bar that make our bathroom easier to use. It was so good, we had him do the same to a second bathroom! Please don't hesitate to call Joe and his team at Pickwick for your plumbing needs. Thanks, Joe!

Two of the employees were very unprofessional during my service. They both came in smelling like…read moreweed, and I just couldn't stand the smell. They both stated their names, which I'm not sure if im allowed to state but they were Ray and Giancarlos. I've heard good reviews about this company, so I didn't expect their employees to show such an act of unprofessionalism. I hope their hands on service is better than their professionalism for future clients.

My consult visit was very confusing the gentleman who came to my how to check my central air…read moremachine because I was having problems where the house was not heating properly. He stated just by listening and touching the vent that he felt it was clog. I explained to him I already had service the machine where the board of the machine was replace so it couldn't been that it was clog. He was very adamants about it. Due to extreme weather my home stay @50 degrees I wanted over a month and half . I couldn't wait I called in explain it was too cold and need services they stated for someone to come sooner it will be an extra $400 charge. Due to circumstances I agree they came out as the guys was cleaning and checking everything I was asking question and explaining the to them the house doesn't get warm. They stated it wasn't clog or in the fact dirty. After they finished they stated they will have someone one reach out to me regarding there was no issue. No one reached out to me but yet the issue issued still remain. It ashamed and a disgraceful how company charges so much and doesn't follow up on there customers. I wouldn't recommend this company to no one

Excellent service! Had a slow draining bathroom sink that needed snaking. They came, they snaked,…read morethey fixed the problem plus some extra work that needed to be done, and they cleaned up afterward. Very reasonable price. Will definitely use them again!

they were fast and solve my problem. very recomended, they were accurate and polite. they are very…read moregood and reliable.

If you missed this month's Sidewalk Sales Days sponsored by the Chamber, you missed some great…read morebuying opportunities. As a rep based in Greenwich for a client covering many states, I foresee 3-5 sales at a minimum resulting from our participation. Marcia O'Kane, Executive Director of the Chamber, stopped by twice during the event, as did the organizer from TMK Sports & Entertainment, Tammy Ketler. On her first visit, Marcia was wearing a dress bought at last year's sales days. Do as I do! Great example. Think global, buy local. Maintain the American Dream of business ownership.