Love this shop! They are always willing to answer my questions about my reptiles. I go here for my snake's food, which they always have. Friendly staff. Shop local! read more

Love this place. Very nice people and always willing to help. Fish dept is amazing as well.

They have a Great selection of inventory including birds, cats, fish, hamsters and lizards all while you support local!! Stop in and check it out!! read more

The pet store itself doesn't have much selection unfortunately, it forces me to go to PetsMart for food, cat carriers, filters, etc. It seems they have a lot of unique small brand items, but not your well known pet products/items/food. Sadly my pets have sensitive tummies and I can't change the food brands on a dime. They usually have an amazing selection of fish decor, fish, toys, and reptiles. They also have a huge selection of cages for birds! Definitely give the grooming a try! Only thing I could warn about is the grooming is first come first serve. You call to make the appointment to verify they can fit the dogs in, you drop them off between 8-9am and they come out in the order they were taken in. Keep in mind they only have one (very sweet) lady working the grooming, it usually takes about 3 hours to get my girls back. She always make my girls look and smell beautiful. I must say I do miss the little handkerchiefs they would put on them, they used to be included. read more

Westside Pets - My sweet girls after getting home from getting pampered. A little messy from their nap. - Pet Stores Near Me - Albuquerque, New Mexico

About 2 years ago I purchased a baby ball python here and the staff was incredibly rude and the owner is just in this for money... I bought a ball python from here and they sold me a bunch of nonsense and things I didn't need for my snake: they sold me a "40 gallon breeder" which was actually a 20 gallon breeder said my snake can live in it forever! they also sold me a heat mat which is outdated and dangerous to use for reptile heating, they gave me Aspen for my snake and not to mention sold me a female snake only for it to be a male when properly sexed AND That's not even the worst part!!! Their reptiles have MITES and when i called to let them know they accused me of giving my snake mites from my "other reptiles" I didn't have other reptiles or exotic pets at that time.. they lack professionalism, integrity, and the ability to correct issues.. this place also REEKS and animal feces is everywhere not to mention to cohabitation of solitary species because the owner is greedy.. and they use reptile carpet which is wrong and disgusting to use for lizards and geckos!!! I hope this place gets shut down and those reptiles get the love they deserve:((. read more

Westside Pets - My ball python two years later in proper care - Pet Stores Near Me - Albuquerque, New Mexico

I went in with my little sister to just browse and oh my goodness that's all we could do, they have all the materials for your animal but the animals there are so repressed and sad,. I personally have hermit crabs and their cage is no where near their requirements to live a happy life. read more

I have been bringing my dogs here for grooming since we moved to Albuquerque because it's in a convenient location, the groomer is nice and the price is reasonable. However I am not happy that the last two times I've brought my dogs home ( I brought them to separate appointments) they have had sores all over them within days of being there, severe itching and a skin infection requiring me to bring them to the vet for treatment. I won't be bringing them here again as I now feel there is a recurring problem at this grooming salon. My dogs haven't had any issues before and its been immediate after bringing them home from this place, so it's very disappointing to me. read more

I'm rating this place 5/5 stars because it has been in my family for so long and that there are so many animals that you can get at a good price. But knowing that the store goes though it's up and downs but there are still in business and that my grandma puts in her time to care for her pets and that they have a amazing home. read more

RUN FROM THIS PLACE. My god. Hell for animals is how I describe this place. Parrots look like they've NEVER been out of their cages. Filthy. The worst was the iguana being fed iceberg lettuce. I had iguanas over 20 years ago and KNOW that lattice has no nutritional value. None. Variety of dark leafy vegetables along with other veggies and small amounts of fruit. Pet shop off HORRORS. Oh I forgot the BIG panther chameleon in the damn ALL GLASS cage. He was desperately trying to get out. CHAMELEONS NEED AIRFLOW you idiots. I want to report this place. Filth. Filth. Uneducated workers and owners obviously. I am extremely well versed in my knowledge of chameleon, iguana and parrot care. Management: challenge me! I called the store to complain about the chameleon enclosure and was first hung up on and then called back and yelled at. Don't have a store if you can't keep up with the knowledge ppl read more

I'll admit, I was guilty of steeping my daughter's imagination in a few weeks of anticipation, and by the time we arrived to check out the hedgehogs she was kind of bursting for the animals to deliver a show. I'd learned that West Side Pets had these adorable English bundles of prickly love and I wanted her to see the real thing, to assuage her imagination, which had been piqued with several children's books. I immediately asked the guy working there if we could see one, and he led us to a box in the back, wherein a lil' dude lay sleeping. The guy nudged him awake and Iris and I watched the hedgehog, well... just kinda lay there. Iris quickly moved on to the fish. West Side Pets has a pretty extensive selection of ocean and freshwater fish, about a third of the entire shop is devoted to 'em, and this isn't a big store. The rest of the place is devoted to a wide and sometimes rare variety of birds, lizards, cuddly wabbits and mice/rats/hybrids. There was a cool and inquisitive ferret, too. The aisles are somewhat stuffed with cages and foodstuffs. All I needed was kitty litter, and they were currently out, but expecting a shipment soon. I thought the animals appeared healthy and content, and noted a grooming area in the far back. Definitely check this place out before you succumb to the franchise monstrosities on the west side. read more

Westside Pets - Pet Stores Near Me - Albuquerque, New Mexico

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I don't feel like this place gets enough credit. I was very impressed with how many varieties of exotic pets they have. The staff was knowledgeable and they are doing a great job. The negative Nancies on here need to find a better hobby to complain about. I loved the fair prices of the birds and chameleons. I will keep going back. It's the best place I've found near Albuquerque thus far. read more

Just called trying to inform the owner, Diane, about how she is improperly housing geckos. Before I was put on hold, I was told as to about how they've been there for 39 years, and that the crested geckos get whatever they want. For clarification, they have the crested geckos in a bone dry set up with a heat lamp, where in reality they live the cool (~70-80's) humid climate of New Caledonia. Well right before I was hung up on, I heard Diane say that she's not gonna be bossed around by some punk. I tried to call again and got hung up on for expressing concerns about improper housing of animals. It's shocking that they have 2.5 stars with husbandry and customer service like this read more

Westside Pets - Improper set up for crested geckos - Pet Stores Near Me - Albuquerque, New Mexico

They have so much knowledge at the store about their animals. Really great animals! Some could have bigger cages but over all I think its good especially compared to other stores like it. They have wonderful exotic animals and all the supplies for them. read more

Friendly folks that always have time to answer your questions. Seem to always have the supplies I need. And it's locally owned.

Happened to find this place while driving by and decided to stop in to check it out. We were pleasantly surprised to find that they had a surplus of crickets at a great price for our anoles and bearded dragon considering over the past few days I had been searching all the big name stores for them and were all sold out and didn't know when the next shipment would be. They also have a huge selection of exotic pets that most stores do not have. Will definitely be returning. read more

So first of all they never have crickets for the bearded dragon they sold us and now that close at 6 when all the other PetSmart's are open till 9 read more

I've spent two months studying the care of bearded dragons. I've been learning everything about them as to give the one I choose the best possible life. I've used breeder sites to browse and learn about them. And if I don't know what I'm talking about they definitely do. So Im going to cite two reputable dragon breeders. Dachiu Dragons and Kids and Dragons through out my rant. I walked up to the long haired boy that works at the store. The owner, Diane was on the phone so I started to ask him about discounts on a bad looking dragon. I told him that their dragon looks like it could have MBD. I also said their store didn't have the right uvb in the enclosure. He tried to tell me the uvb was fine or else they wouldn't manufacture it. But as stated on Dachiu and kids for dragon care sheets. They need a tube uvb bulb and never a compact or coil uvb bulb. I caught the owner right before she retreated into her office. I tried to explain to her that her lighting wasn't sufficient but she interrupted me telling that I was just a kid and she has 35 years of experience. I told her that me being a kid does not make my research wrong. She finally let me tell her my opinion on her husbandry. And then completely disregarded everything I said. I couldn't check humidity levels. But there was a water bowl in the enclosure which might make humidity levels to high. Anything above 60% can cause respiratory issues. And I'm sure if I wanted to I could research some other animals and find things wrong with those too. I'm pretty sure my 11 year old sister could care for a dragon better then this place is currently doing. Anyone who has done a days worth of research on dragons would never buy those animals for the prices they are at. It's shameful that you couldn't take five minutes to talk instead of accusing me of being uneducated. Maybe you could've learned something and cared for one of your animals correctly. Or at least gave it to someone who will. A little extra note. Two weeks ago they tried to tell me crickets were higher in protein then Dubia roaches. Which is just a flat out lie. Dubias are much higher in protein. They also have less chitin in their exoskeletons which makes them easier to digest. Crickets are loud, stinky, die fast, and they carry PARASITES that can be passed to your reptiles. But their landlord doesn't want them to have Dubias. Which is probably why they pushed crickets so hard. Just another reason not to buy animals from these people!!!! read more

If you are in the Aquarium hobby and you don't buy your fish from what are you doing?, They have a big and really cool inventory including your exotic fish!!, Definitely the best pet store in the Albuquerque area read more

Please do not buy pet rats from this place. They have diseases and become super sick. My daughter's first rat died within weeks with cancer and respitory infection. The second one died a few weeks later. When contacting the store, they were cold and uncaring about the health of their pets they sell. Beware of this place read more

I always go in there to get my feeder rats and mice, it's the only place I'll go to for my snake, or my other pet's treats. I've seen the owner there handling the animals and cutting up fresh fruits n veggies for them almost everyday. I got my ball there and she's the best pet I've ever had. The staff really knows how to best benefit your animal. It's really cool that they take in rescues, and nurse them back to health. I appreciate that the owner will make sure each animal is going to a good home. I love it there n the employees are always kind, as well as answer my questions to help me out. Been going there for 4 years now, and won't stop now(-: thanks for reading read more

I've been here multiple times without any real issues.. however yesterday I called and asked to have a small rat frozen for my snake. They froze it and when I went in to pick it up today, it was evident that rat had been put into that freezer alive. When I asked, it was confirmed he had been! There are MANY ways to euthanize and freeze a feeder rat and torturing them to death in a freezer is not the way. I am extremely disappointed in the lack of compassion and regard for the animals I saw today. Just because it's meant for food does not mean the animal should be frozen alive and die an agonizing death. Where's the humanity? read more

I was referred to this company by a good friend with 3 small Dogs. I was appalled at the grooming service received. This place does not take appointments. When I contacted the groomer, they advise dropping your pet off early for an early pick-up. They even go as far as to say 'first dog in is the first dog out.' Fair enough, so I dropped my small dog off at 7:45am and notify the groomer my pet is medicated to calm his groomer anxiety. We discuss his groom and the groomer says she will call me when he is ready for pick-up. We were the second customer in line. At 11:00am I began to worry thinking surely the grooming should be complete by now. I contact the groomer and they assured me my pet was 'next' in line. I notified the gentleman on the phone that I dropped my pet off 3 hours prior to the call and he should have already been groomed. They told me they had a busy morning and would call me as soon as my pet was ready. It was now 1:30pm and I still hadn't been called to pick up my pet. I became worried and drove to the groomers and saw the 3 groomers gossiping in a circle while 2 pets are awaiting grooming on grooming tables behind their backs. I interrupt the gossip circle to inform the 3 groomers I an ready to pick up my pet. My pet is one of the pets on the grooming table and at a quick glance it's clear he still isn't groomed. At this point it's now 6 hours later, my pet is no longer medicated, and not even completely groomed. I became frustrated very quickly and voiced my discontent. They gladly offer a discount, apologized for the delay in service, and indicated they weren't aware my pet was medicated. I was given excuse after excuse for the delay and when I asked to speak to the manager on duty, the groomer states she is also the manager. What a fine choice for manager and groomer! I was appalled with the lack of customer service, honesty, and care my Pet and I received. I contacted the store owner the following week and was assured my pets best interests were taken in account and met. I am proud to support local businesses in town, however this is one business I will not support and not return to for the lack of honesty, pet care, and Unprofessionalism. Way to go Westside Pets, you have terrible customer service. It's no surprise, your manager/ groomer and your owner condone and support terrible service. As for me and my pet, we will take our business elsewhere. read more

This place is horrible. Don't ever buy the feeder fish, they'll make your fish sick. The staff can do better, the tanks are a mess. The guy running it is too, he was completely drunk before 10am the last time I went. I won't be going back anymore. read more

My husband and I just stopped in here because we were out of dog food and needed to pick up another bag--the woman who runs the store was super friendly and attentive. The prices seemed comparable to what you'd get at a chain store and all of her dog chew snacks are American made. The only thing I'd be wary of is that there is a bit of a small selection in terms of brands, but everything seems to be of very good quality. read more

The lady onwer has great customer services. This is my first time in new Mexico that I enjoy entering an pet store. They carry all types of aquariums fishes and stuff for your pets. Walmart anand other change stores will be ashamed that small store can do 100% better than them. Keep up the good work read more

Absolutely terrible in regards to the saltwater department. Corals priced 5 to 6 times what they are worth and they looked unhealthy and about to die. Green hair algae all over the place. read more

Perhaps a little unpolished...but very helpful,knowledgeble , and willing to help out. I received service there that was beyond any commercial chain. Also, they are the only place around that has live feeder mice. read more