This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I came here because yelp and GOOGLE stated that this where people came for emissions testing for…read moretheir vehicles. Thats is NOT true. Also, you have to actually approach someone at their respective office/s in order to get some help/assistance at the store. No warm welcome or greeting from any of the staff inside the shop, just blank and unwelcoming stares. Thank you to the gentleman who got me the address for the correct place for me to go to for my vehicle's need for services.

They replaced the waterpump in or 2014 Ford F150 and knocked it out in a day!…read more We set up an appointment, dropped it off and they finished the job the next day! We have had multiple vehicles in there for repairs and have had no problems! Awesome work! Fast and friendly! Jim & Jeff (up front) will get you taken care of! Thank you Champs Family Auto in Goodyear!

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

very professional service. easy to schedule an appointment on line. Great AAA discounts…read more Will recommend.

Great people and great service. Trustworthy. They're here to help you and make sure your car is…read morerunning smoothly. I appreciate everybody who works there. They're very nice and professional

Great service. Fair pricing and I have found them to be ALWAYS honest. Jayson always takes the…read moretime to answer my questions and never makes me feel rushed. I always feel like I am a top priority, even if it's just an oil change. I always feel valued as a customer and their pricing is comparatively good...much better than the dealer. My dealer told me I needed brakes on two separate occasions. Jayson took me out to my car, stuck.the measuring device inside my wheel and showed me the reading...proving I had plenty of brake life left. It's now been many thousands of miles later and brakes still going strong, proving Jason was correct and the Kia dealer was just trying to scam more $$ out of me.

I attempted to contact the shop directly before I came to do a rating, I got a response weeks after…read moreI reach out to them, and I haven't heard anything back since then. I am not satisfied with the service I received. When I initially took my vehicle to you on December 4th, my check engine light was on and my radiator fluid was leaking. I advised I only wanted the issue that led to my check engine light and leak to be fixed because that's all I could afford at the time. I was told it was the cause was the Intake Manifold Gasket. The total came to $5005.22 I got a call saying my vehicle was ready and I picked it up on December 17th (8 days after drop-off). I was told to check engine light was still on and they're not sure why, but they drove the car and everything is fine. I drove my car to enterprise to drop my rental back off and then to the grocery store. While on the freeway, to the grocery store, the car shut off. The coolant and engine overheating warming lights came on. (The issue I just paid $5005.02). I called your shop twice and no answer and then I sent an email. December 18th I received a call back and was advised they will come to my house and pick my truck back up. Two men came and picked my truck up. I got a call December 19th. Stating it was now the heat module management/unit that needed to be replaced which came out to another $1078.54. My car was picked up December 18. I did not receive my car back until January 7th. I was told twice before this date that I was going to get my car back. I ended up having to spend $726 for a rental car. My issue is I had to pay $2000 just to get my car taken apart and I wanted whatever the major issue was to be fixed. According to you, it was the intake manifold gasket, nothing else. The fact that I paid $2000 and the heat module management/unit was not identified as needing to be fixed/replaced, I feel like I got extorted. My car was not a priority even after I said I had a rental car, my car was at your shop for 23 days in total. January 7th, 2026 I picked my car up and I have been doing minimal driving. January 10th the check engine light is back on again. (The issue I just paid a total of $6083.56). Not including rental cars charges of $726. At this point I do not want to take my truck back because it is apparent and I mean no disrespect that your shop does not know how to fix my vehicle. I would like some of my money back.

HORRRIBLE I MEAN HORRIBLE EXPERIENCE, stole my husbands keys, and hasn't returned our…read moretransmission!! keep my money. But I need my transmission and I need my keys!!!

Tony is a man of his word and does a great job! He fixed my 2004 Buick transmission and it's…read moreworking great! Thanks Tony for being a true professional! Joe C. Phoenix, AZ

Great experience! Friendly staff, fair pricing, and quick service. They replaced my crankshaft…read moresensor and had me back on the road in no time. Highly recommend.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

I want to thank Mobile Man for the good work and fair prices. I would recommend them to anyone that…read moreneeds auto repairs.

My brother recommended them to me and now I am recommending them on Yelp. Great shop. They really…read moreknow what they are doing and will take the time to explain things to you. They are reasonably priced and don't try to upsell or have you replace parts you don't need to replace.

These guys always do an excellent job with my vehicles. Big shout to KC, Pierre & the entire staff…read more You guys Rock.

My go to maintenance shop! I absolutely LOVE this brakes plus location. They're are honest and tell…read moreme exactly what's wrong with my car. They're always finding ways to get a discount or lower the price if it's out of budget. And I can always trust that they've done the service right. Even on the rare occasion something doesn't work or isnt fixed , I can always come back and get everything corrected. I've never really had that problem though, usually whatever service recommended gets the job done. However after going in these last two weekends they didn't put down a mat to protect my carpet I know my car doesn't look the beta or isnt the newest car but I think all cars deserve to be treated the same especially when paying for a service. They usually put a mat down to prevent oil getting on the floor , I'm not sure what's been going on this last week or so. Last weekend it was one oily print , I didn't say anything and I should've because know my driver side carpet looks insane. Alan the store manager is really great and I do feel the customer service has fallen just a little and I haven't seen him around as much.