My wife and I have been going to this place for over 30 years. Recently, my wife dropped off a…read moreRamy Brook dress and Hugo Boss dress pants (mine). When she went to pick them up, the dress had stains all over it, and the pants were shrunk by at least three inches. They were both clearly laundered, rather than dry cleaned. The owner, a man that is the nephew of the old owner, who recently retired, said they launder because clothes today are cheap and made in China. Both items were bought at Nieman Marcus and were worn one time on our vacation. The dress was made in Vietnam and the pants were made in Romania. When I said we come here to have our clothes dry cleaned, he said we don't get to decide that. He was very confrontational and just said sometimes mistakes are made. The dress was just over $600 and the pants were $225. He recleaned the dress, but it still have small stains on it. The pants are ruined. He would do nothing. If you have nice clothes and want them to stay looking good, DO NOT use Cardinal. It pains me to say that after 30 years, but they are awful.

Took in white Lululemon shirt and it came back pink! Was my husband's favorite shirt and we were…read moreleaving town the next morning. The business phone wasn't even set up to leave a message! HORRIBLE!!!

Yes Cleaners never disappoints. I pass five cleaning establishments to go to Yes. All the KPIs are…read morethere, quality service, excellent dry cleaning and the best customer service I have ever seen. Mr. Park will know your name on your second visit. He will always greet you with a smile and have your clothes at the counter almost immediately. The quality of the dry cleaning is superior. I have brought shirts in that I was sure I would have to throw out but they are ready for me like new. It is difficult to distinguish yourself from the competition in a service industry as dry cleaning but Yes achieves this by far. I have been using Yes cleaners for over two years, I would not go elsewhere.

Service is good and it's not a bad place but I have two main issues, the first is the prices - $9…read morefor one folded shirt (I was told extra $2 to fold) but that's still $7/shirt?? Someone remarked on their review this place is nearly double what the prices are at other local dry cleaners and I would agree. 2nd, any bill amount below $20 is cash only, no adjustments even if close to $20. If you don't mind the higher prices and you carry cash then give them a shot, otherwise maybe shop around.

These folks are amazing. I've been using them for close to two decades now and highly recommend.read more

I use this establishment on a weekly basis. I have always been extremely pleased with their…read moreservices. My laundered shirts are always clean and perfectly pressed as well as my suits and slacks. The staff is very friendly and always meets all my needs. I appreciate the excellent customer service!

I've been taking my business shirts to them for many years, they have always done a great job.read more

This is the closest cleaners to our home, good thing cause they are phenomenal at what they do…read more I take my husband's dress clothes here all the time. Including suit jackets. They always come back quickly and in perfect condition. Employees are friendly.

I've been going here for a few years and they are always friendly and on time!! They maintain your…read moreinformation and some remember you depending on how often you go!! Flat rate for specific items no matter the weight! It is very clean and fresh going in! They have pick up and delivery services but I've never tried those! Give them a try, I'm sure you'll be satisfied!

Been using cd one after the recommendation of a friend and it has been everything I need. Quick,…read morefriendly service with wonderful quality. The services are also great value. This will continue to be my go to for all my dry cleaning needs!

Terrible terrible customer service. My husband dropped off his suit to be dry cleaned for a…read morewedding. He specifically chose Pleats because their website says they are open on Saturdays from 10am - 2pm, and he knew he would need to pick up the suit the same day as the wedding (on a Saturday) because we had been out of town. Their website AND Google listing said they were open on Saturdays. Lo and behold, he gets there Saturday morning at 10am sharp, and they are closed. Multiple other people arrived to drop off clothes because they were also under the impression that they were open. My husband ended up having to go to three suit stores to try to find a similar suit (he was a groomsman) and spent $350 on a new suit. The suit did not match perfectly and he looks out of place in the wedding photos. He also missed the groomsmen lunch. It was an extremely stressful morning to say the least. I also looked at the reviews, and the owner was aware that the site is incorrect and didn't bother to change it! It has been a month since this occurred, and the hours are still not updated. We contacted the store, and they said that the hours are correct on desktop, but not on mobile devices. I would say that the majority of people looking into the hours for a store are probably doing so on their phone. We requested a reimbursement for the suit and they declined. Horrible, horrible service, especially considering they knew their hours were misrepresented before this even happened to us and they had an opportunity to correct them. Will never, ever go here again.

Not impressed. Saw great reviews so took a trenchcoat in. Asked specifically when dropped off,…read morecollar needs work on stains, would like scotchguarded too. Picked up, collar still dirty. Showed, was told "I'm sure we did the best we could". Agreed to try again. Collar was great. Coat, totally wrinkled, no scotchguard.

On July 31 a flight attendant ruins my jacket by getting it covered in black grease. Nasty stuff…read more To get reimbursed the airline asked for an expert opinion, so we asked our dry cleaners Preiss Claywood in Ballwin to write a letter that the jacket was ruined. They were too proud to let it go. 4 weeks later I have my jacket back like new, unbelievable! Thank you!

I switched to Preiss about a month ago. Simply the BEST!…read moreYou can tell this is a family run business because they treat you like family. Al, who is great, was able move the collar button (when buttoned was too tight) on my shirt today in all of 1 minute so I can wear it to an important meeting this Tuesday. If you live in Manchester or Ballwin you have a on site tailor, fabric care specialist and dry cleaner in one spot. I will refer them to anyone.

Took my wool coat and a formal gown there because it's a green cleaner. They were ready when…read morepromised and looked great!

Best cleaner in the area. Know my family by name and get our order as we park the car. Never…read moremissed a request, clothes were always perfect. Great local business!