Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

Not good. I don't even know where to begin but long story short I'm being divorced and he's taking…read morethe kids and I'm moving back in with my old band. Legit the worst experience of my 40s. Customer service really let me down... If you could call it that! It's difficult to get ahold of an employee for assistance! They don't even care. This place just wants your money for parts that don't work.

This company is the worst and only cares about money. Mediocre parts, lack of communication, and…read moreselfish owner. Might as well buy your parts on Amazon. Hopefully the tariffs take you guys out!!!!

Best bang for your buck absolutely would Recommend this place for any car part servicesread more

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

I came in to get oil and a filter for an oil change, and Scarlet and Christian made the experience…read moreamazing from the moment I walked in. They greeted me with big smiles, were incredibly friendly, and helped me quickly find the exact oil my car needed. Their customer service was outstanding from beginning to end, and they made the whole process easy and enjoyable. Employees like them truly make a difference. Scarlet and Christian definitely deserve a raise! I will absolutely be coming back because of them. 5-star service all the way!

Javier and Jesse were great very accommodating. My car battery died and they helped me with the…read moremost affordable option as well as install it. Thank you team!! Will be back!

if you want to go somewhere where they don't know what your talking about come here and they will…read morewaste you time and act busy . oh and everything is over priced

First I want to start off by saying that I know next to nothing about cars. I went in today to get…read morea new battery and they said they would put it in for me. The guy who helped me did not seem to know what they were doing and was having issues putting the battery in. He was unable to fit the clamp around the battery, which I found out after the fact was because he had the battery in backwards, and told me I needed new clamps. As he was struggling to place the fitting onto the wrong side of the battery the other fitting made contact and sparked causing my main fuse, the fuse to my dash system, and the fuse to my audio all to break. Nobody at the store was knowledgeable enough to know that this was the issue and long story short I spend 4-5 hours stranded in the parking lot with my car unable to start. Luckily an actual mechanic happened to be in the store and was able to ultimately help me come to a solution but a simple battery swap costed me more time and money than it should have. Needless to say I will never return to this location and possibly I will never return to O'Reillys ever again because of the horrible experience that I endured. Nobody at the location seemed to be in charge or was able to help me and they ultimately ruined my week with this because I am still finding new problems every day with my electrical system. Absolutely horrible, I would implore all of you to never come to this establishment. If they are unable to properly train their employees to perform their daily job functions then they are simply a bad establishment in my opinion. This kind of negligence is unacceptable from any reputable store.

I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

Horrible service with Manager ***** Kelly***** using bad words not with just me other customers…read moretoo. This place wouldnt be to bad but Kelly made it a horrible experience period. Not a friendly environment I made a yelp account just for this place to be able to warn people that he is not the right person to talk to. Stay away from him.

Coolest Auto Parts Store around. Staff is friendly and super helpful. Every time I call or go in…read moreand am looking for a part if they don't have it in stock they can usually get it same day or next day at the latest. Definitely recommend these guys.

I thought I wrote this already, but could not find it, So it is worth writing again. Like many…read morereviews I have seen, and by my own experience, I can't say enough about Liberty Off Road. Brian, Chasity ( I hope I got her name right) and Edith, the people I dealt with directly, are just the best. They care about taking care of you. Brian made the best recommendations for my F-150, and his team did a great job on the leveling kit. The tires Brian recommended are great; an awesome look and will last a long time plus they are quiet!! What I asked for! . Chasity and Edith were helpful at every turn. Good customer service and subsequent great reputations are hard to come by, but are easy to lose. I don't think Liberty Off Road will lose their incredible reputation any time soon based on what I know and what I read. They were recommended by a local Ford dealer and I am glad I took their advice. I will go back again and agin if I ever need tires, wheels, accessories or anything else for my truck. Thank you Brian, Chasity, Edith and L.O.R team. I will recommend them to anyone who needs good service and great hospitality.

Wow!!!!!!! Don't know where to begin with this team .....Brian and his crew at liberty are some of…read morethe best Builders when it comes to Offroad accessories . I left speechless with there dedication and hard work , they've always delivered on time, got me in quick and made it happen.... I'm totally pleased with there work , my Current 3500 gmc Dually turned out Epically nice.... My past 2022 Silverado duramax hands down turned out nice and I miss that truck , my service truck rides smooth with the new airbags... Man ... Thank you thank you thank you .... 5 stars in my eyes always .... Excellent team .... God bless your team ....

Placed an online order and went to pick it up in store and it was ready by the time I got there…read more Love that option as it makes it easy and ready to go once I arrive. They had a couple sales on oil and filters so it made doing my oil change easy on the wallet. The employees are welcoming when you walk in and are easy to work with and get your order correct. In and out within a minute. Will be back for my car needs.

Kevin and the Sales Manager are some of the most unprofessional people I've ever dealt with. I went…read morein to exchange a part I purchased from another NAPA store and even had all my receipts, yet they still gave me a hard time like I was trying to scam them. Kevin couldn't even bother to notice there was another receipt sitting right on the counter. When I came back and told him I had the paperwork the Sales Manager requested, he hit me with a condescending "Oh, you're a little mad huh?" completely uncalled for and disrespectful. He finally processed the exchange but basically threw my refund receipt at me and walked away like he couldn't be bothered. Absolutely horrible customer service. Rude, dismissive, and unprofessional from start to finish. Needless to say, I will never come back to this location and will not be giving NAPA my business again.