Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

Not good. I don't even know where to begin but long story short I'm being divorced and he's taking…read morethe kids and I'm moving back in with my old band. Legit the worst experience of my 40s. Customer service really let me down... If you could call it that! It's difficult to get ahold of an employee for assistance! They don't even care. This place just wants your money for parts that don't work.

This company is the worst and only cares about money. Mediocre parts, lack of communication, and…read moreselfish owner. Might as well buy your parts on Amazon. Hopefully the tariffs take you guys out!!!!

Good prices and good stock of products. The staff is very knowledgeable, and Parts Authority is…read morealways my first choice for automotive needs

TL; DR: Dishonest place... shit parts.. shit customer service. Delievered wrong part, wouldn't…read morerefund money. I called in to order a few parts for my car. Sales rep Octavio was helpful and looked up everything I needed. My parts were very date specific and I asked to make sure he knew it was the right parts and he assured me they were, pulling it up on his computer to verify. I asked what the return policy was and he said the parts were lifetime warranty and I could return or replace them if they were the wrong size. I drove over 20 miles to pick them up. To make a long story short, both parts were from the wrong production date and didn't fit or work with my car.The first time I went back 2/15, I returned the master cylinder for fitment issues. This is a long term build so I didn't get to the slave cylinder till 8/15 and guess what? It also didn't fit! I came today 9/4/15 to return the brand new and unused part and talked to I believe Trevor. He acknowledged that Octavio screwed up big time but wouldn't refund their ill-fitting product due to the timeline and was completely unhelpful and quite frankly a bit of a prick after that. I get that 7 months is a long time to bring back a part, but then why offer the lifetime warranty? Especially considering that it was your sales rep's fault that he pulled up all the wrong production dates on the computer when I was very clear about them. They also promised OEM parts (another thing I asked several times to be sure) and really sold me chinese made crap instead. When I compared them to the old parts i realized these were not OEM and furthermore a quick ebay searched turned up the same shit parts for almost half the price I paid here. So Octavio basically lied to my face to make the quick sale and get me outta there. And then charged me double for it. Avoid this place at all costs and either buy your parts online or spend your money at an honest and reliable parts store.. This isn't it...

I came in to get oil and a filter for an oil change, and Scarlet and Christian made the experience…read moreamazing from the moment I walked in. They greeted me with big smiles, were incredibly friendly, and helped me quickly find the exact oil my car needed. Their customer service was outstanding from beginning to end, and they made the whole process easy and enjoyable. Employees like them truly make a difference. Scarlet and Christian definitely deserve a raise! I will absolutely be coming back because of them. 5-star service all the way!

This AutoZone has plenty of parts and sup for your vehicle needs. The employees are always helpful…read morein finding the things that you need and always greet you with a smile and a welcome in. Inside you'll find car cleaning products, different types of oils, transmission fluids, lights and light bulbs, fuses, Etc. What ever you can't find they will search it on their computer for you and order it for you or tell you if one of their other location has it in stock. They also do oil recycling and rent a tool.

First I want to start off by saying that I know next to nothing about cars. I went in today to get…read morea new battery and they said they would put it in for me. The guy who helped me did not seem to know what they were doing and was having issues putting the battery in. He was unable to fit the clamp around the battery, which I found out after the fact was because he had the battery in backwards, and told me I needed new clamps. As he was struggling to place the fitting onto the wrong side of the battery the other fitting made contact and sparked causing my main fuse, the fuse to my dash system, and the fuse to my audio all to break. Nobody at the store was knowledgeable enough to know that this was the issue and long story short I spend 4-5 hours stranded in the parking lot with my car unable to start. Luckily an actual mechanic happened to be in the store and was able to ultimately help me come to a solution but a simple battery swap costed me more time and money than it should have. Needless to say I will never return to this location and possibly I will never return to O'Reillys ever again because of the horrible experience that I endured. Nobody at the location seemed to be in charge or was able to help me and they ultimately ruined my week with this because I am still finding new problems every day with my electrical system. Absolutely horrible, I would implore all of you to never come to this establishment. If they are unable to properly train their employees to perform their daily job functions then they are simply a bad establishment in my opinion. This kind of negligence is unacceptable from any reputable store.

I have a better chance of ordering parts from Temu then i do O'Reilly. In a crunch went there for a…read morebasic air compressor tire filler with gauge. Got home tried and its reading 40lbs psi in my tire. Use two digital psi checkers and a manual one and its 28-30. You guys really sell trash product now days. Wont ever go back except to return the paperweight i bought tonight. Dont even get me started on their junk alternators i went through or parts that took time to put in only to find they are junk. Go somewhere else because their parts are import trash.

I've had my Rack on my truck for about 6 to 8 months ago. Best rack I've ever had. High quality and…read moreserves its purpose, I even bought one for my dad's truck. This rack makes all the other contractors wide eye and ask where I got mine. I worked with Victor he was very helpful and responsive. I would recommend US rack to anybody and everybody I know looking for a better than average quality rack for their truck.

In addition to the rack I purchased to carry my kayak, when one of the parts didn't fit, Victor…read morequickly shipped out the correct replacement parts. I really appreciate this superior customer service.

Horrible service with Manager ***** Kelly***** using bad words not with just me other customers…read moretoo. This place wouldnt be to bad but Kelly made it a horrible experience period. Not a friendly environment I made a yelp account just for this place to be able to warn people that he is not the right person to talk to. Stay away from him.

Coolest Auto Parts Store around. Staff is friendly and super helpful. Every time I call or go in…read moreand am looking for a part if they don't have it in stock they can usually get it same day or next day at the latest. Definitely recommend these guys.

Wow!!!!!!! Don't know where to begin with this team .....Brian and his crew at liberty are some of…read morethe best Builders when it comes to Offroad accessories . I left speechless with there dedication and hard work , they've always delivered on time, got me in quick and made it happen.... I'm totally pleased with there work , my Current 3500 gmc Dually turned out Epically nice.... My past 2022 Silverado duramax hands down turned out nice and I miss that truck , my service truck rides smooth with the new airbags... Man ... Thank you thank you thank you .... 5 stars in my eyes always .... Excellent team .... God bless your team ....

I have used Liberty now for two trucks and a Jeep. Can't say nothing but amazing things about the…read morequality and service. Brian has always been extremely helpful and explained every detail of the job.

Placed an online order and went to pick it up in store and it was ready by the time I got there…read more Love that option as it makes it easy and ready to go once I arrive. They had a couple sales on oil and filters so it made doing my oil change easy on the wallet. The employees are welcoming when you walk in and are easy to work with and get your order correct. In and out within a minute. Will be back for my car needs.

Kevin and the Sales Manager are some of the most unprofessional people I've ever dealt with. I went…read morein to exchange a part I purchased from another NAPA store and even had all my receipts, yet they still gave me a hard time like I was trying to scam them. Kevin couldn't even bother to notice there was another receipt sitting right on the counter. When I came back and told him I had the paperwork the Sales Manager requested, he hit me with a condescending "Oh, you're a little mad huh?" completely uncalled for and disrespectful. He finally processed the exchange but basically threw my refund receipt at me and walked away like he couldn't be bothered. Absolutely horrible customer service. Rude, dismissive, and unprofessional from start to finish. Needless to say, I will never come back to this location and will not be giving NAPA my business again.