Checked for parts with 2 other auto zones, going on a goose chase trying but neither helped me…read morenearly to the extent the employees at this location did. Service was grade fucking a, these other reviews are full of shit

Horrible service and when I was there, there was a lady with a kid running around in the back. The…read morelady was too busy telling him to say hi to all the employees that worked there. This was on a Friday around peak hour at 3 PM. I bought a battery and nobody could install it because according to them there was no unavailable, but I counted five employees with red shirts.

So, I walk into this fine establishment--let's call it "Service with a Snarl." I stroll up to the…read morecounter with my best smile, ready to save the planet one quart of used motor oil at a time. I ask, politely, "Do you guys take used oil for recycling?"--you know, because I'm basically an eco-hero. The lady at the counter? Oh, she's having none of it. She hits me with the ol' ignore-and-dismiss combo. No eye contact, no acknowledgment that I exist. I might as well have been a ghost haunting the customer service desk. Finally, without so much as a glance in my direction, she says, "No, but AutoZone does." Oh, cool. Thanks for the helpful info, Madame Sunshine. I mean, I came here hoping to contribute to a greener future, but instead, I'm sent off like a rejected contestant on a reality show. But hey, AutoZone--get ready, because this oil-toting environmentalist is taking his business, and his very impressive five dollars, to you! You'll recognize me--I'll be the guy with the disappointed look, still wondering what customer service feels like. In conclusion: If you're looking to recycle your hopes and dreams... keep driving!

Brought in a 2 year old battery wouldn't charge and walked out with a brand new one without…read morespending a penny. Worth it.

They went above and beyond to help me with my battery replacement and quick diagnostic check! Will…read moredefinitely go again and I recommend if you appreciate good service.

Jocelyn R. at AutoZone was amazing. She was helpful, professional, and provided great customer…read moreservice. She went above and beyond to help me on a stressful day truly appreciated!

Customer service is very quick to reply with a lot of questions.....very frustrating . Their…read morewebsite is misleading finding the right parts parts I had to modify to fit .....realize they sent the wrong parts wanted to return. They only offered a $25 credit I would not buy from this company. There are MANY OTHERS WHO ARE BETTER! ANY! ARE BETTER!!!

I was unsure of part I needed since I have an older van and all of my original sensors had been…read morediscontinued. Auto zone and O'Reilly's sold me the wrong part and antifreeze 4 * I was almost ready to sell my car when I found C Auto parts. They are not only knowledgeable for what I needed but came out to the car and waited for me to disassemble my dog house to make sure the part would fit and they had the original green antifreeze for as well. They have great prices all-around good experience there, I will definitely be going back, THANK YOU!

Went to every auto part store around me. Pep boys. Autozone. Orielly/kragen, other small auto…read morestores. Couldn't find what I was looking for. My cigarette lighter broke and I needed to replace the actual lighter, but my thing was different from everyone else's. they all told me I should probably go to the dealer and order the part there. Well thought I should try one more time, went to this store. Though they didn't have it, the associate there looked online for me for the part, not to mention I did my research an I couldn't find that damn part online, but he found it and it was shipped and at the store in just 2-3 days. Amazing! If you can't find what you need. Go here, they'll get anything you need! Thank you guys! -Herman

Very knowledgeable staff. Great place for random nuts and bolts and paint. Not so much for partsread more

I am a senior with no knowledge about cars whatsoever. This…read moremorning, after hearing what message flashed up on my car screen, Raymond, the manager, pointed out what product I needed and then he offered to put it in my car. He filled the reservoir in my car quickly, professionally and in a personable and friendly manner without my asking him to. WOW! GOOD JOB!

I went in to do a warranty swap on a battery and to return a part. The warranty swamp was easy and…read morestraight forward. They scanned by invoice, clicked "warranty return" on the computer, and they brought the replacement battery to me. However, trying to return the part wasn't as smooth. It was in its original packaging, unopened, unused. I also had the original receipt. I go and tell the team member that I wanted to return a part and they take a look at my receipt for 2 seconds and very dry said "It's been 3 months bro". I then asked if they couldn't return it and they said "No. You can try another store" which I found odd because I've returned unopened, unused, items before ranging from a couple of minutes to 4, 5 months without an issue. I ended up going to another O'Reilly store and they happily returned my item. I'm giving this 3 stars because I've been to this location before and it's a solid store. The store is very clean on the outside and inside, they shelves are fully stocked, and other team members are nice and helpful.

Great service very friendly and they actually know what they are doing not like other auto parts…read morestores

Hands down the best experience I have ever had with any automotive supply store in the entire…read morecountry. My wife and I had our Motorhome breaks lockup just south of LA, CA. When every auto parts store couldn't even look up the parts I needed, AutoAid came to the rescue by sourcing them and having them in my hands in less than 24hrs. The experience the employees behind the counter had was unbelievable. Almost all were 20+ years in the business and it showed. This place has the power of a big chain store with the hospitality of a mom and pop shop. I rarely leave reviews. Auto Aid is the only place to go within a 300 mile radius of Lake Elsinore, California.

Refused to give me a refund on a part that was cancelled within 24 hours of ordering. When asked…read moreabout the refund he stated "My distributer LQK is charging me a 45% restocking fee." He wasn't aware that I knew that LKQ was pick-a-part. When i confronted him about it he changed his story. Despite the fact I never received the item or that "pick a part" has free 30 day returns with no restocking fees I can attest that this man is 100% a Crook with no integrity. When I asked him to show me some paperwork that says 45% restocking fee he refused to show me any documentation to back it up. Essentially he's holding my money hostage and trying to hold on to a good chunk of it with the pretense of another business, with a proven track record of easy returns, is charging a ridiculous 45% restocking fee of almost $1500. How is this not illegal?

No response I shipped over my part a month ago and no communication…read more Have called and was told Ill be getting a call back no response. Ghosting customer's and stealing parts is not how to do business!