We all know auntie Anne Pretzel tastes delicious especially when it's fresh!! That warm buttery…read moregoodness just melt in your mouth. RSM location is in a strip mall of business. Ambiance was nice and clean with a couple tables with chairs to sit while you wait for your yumminess. So this review is strictly for customer service!! I was craving for some pretzel so we stopped by around 7:20 pm. Only salted pretzels bits were in the case so I requested for unsalted pretzel bits but the cashier hesitated because they are closing at 8:00 pm but Faith was in the back busy filling a Cinnabon order happily volunteered to make some for me and proceed to do so with no attitude. Nowadays, no matter where you go customer service seems lacking. It's refreshing to see somebody like Faith that cares about customer service!! I would have walked away if Faith didn't offer to make me some unsalted pretzels. But because of her, not only I stayed but are willing to come back. She definitely is a great employee and seems to enjoy her work. Soooo if you are the owner or shift leader of RSM location and reading this please reward her for a job well done!! She's definitely an asset. Thank you Faith for my yummy pretzels.

Located in Plaza Antonio (near Pavillions) this is a combination shop of both Cinnabon and Auntie…read moreAnne's. Yes, you can get both your sweet and salty fix at the same time. I actually came for a Cinnabon but then decided to get something pretzely to take home. I have NEVER been to an Auntie Anne's before (gasp!) so I asked the pleasantly friendly woman at the counter what she would recommend. They had a variety of offerings but she suggested, since I was taking them home, to get pretzel bites. I decided to get some and they were presented in a cup with a lid. The lid conveniently had a hole on top so I could snack on a couple on the drive home. They were a great recommendation. I really enjoyed those buttery-salty, bite-sized pretzels. Next time I'll try some with a dipping sauce. As mentioned, I also got a Cinnabon which I ate at one of the tables in the shop. But Cinnabon has a separate page where I put my review (it was delicious!) The page link: https://www.yelp.com/biz/cinnabon-rancho-santa-margarita

A good spot for soft pretzels that's very consistent with the rest of the chain. This location is…read morefairly close to one of the parking structures but does require a little bit of a walk to get there. There's no seating available inside of the business but the shopping center has shared outdoor seating outside. The staff are friendly and the line moved quickly. I definitely recommend having the app downloaded ahead of time because there are deals and coupons that appear. The pretzels are soft and they are very consistent with the rest of the chain.

This is one of the better locations of Wetzel's Pretzels…read more The pretzels are always fresh and chewy. I like the cinnamon sugar and my husband likes their plain butter flavor. The place always smells so good so we can't resist and always walk inside the store to get some fresh bread when we're at the Irvine Spectrum.

Nice place for a savory or sweet snack to nibble on while walking around the Spectrum Center. The…read morepretzel mini dogs were hot and fresh, and the original pretzel was decent. They have different styles of pretzels and mini pretzels, as well as lots of drink options. Staff are very friendly and the interior is clean.

This location is more central at Irvine Spectrum and is close to the Ferris wheel. Parking at…read morespectrum can be very difficult depending on what time you are there and there is a chance that you will have to walk a good amount to get to this location from where you park. There is no seating available inside but there are some tables outside. We went on a weekend and tried to order 2 cinnamon pretzels. They didn't notify us until after we paid that they were out of those pretzels at the time and their solution was to have us either opt for a plain pretzel, an almond pretzel, or wait 10 minutes for them to make more. We asked if we could just change the order and pay the difference to upgrade to pretzel bites, but they were unable to do that. We ended up waiting for the fresh pretzels and they were very apologetic about it. Despite just being made, the pretzels were fairly hard and chewy. The texture made it seem like they had been sitting out for a while. It's an okay spot, but there are options that I'd rather go to first before picking this one.

Staff: Wow, the team here is great. Every person was so…read morenice, thanked us for coming in, and really went above and beyond to care for their customers. Quality/Quantity: The food here is sooooooo good. We had a pretzel which was the greatest ever by a mile. It was buttery, salty, and soft. World's greatest pretzel for sure. Also, got the Hawaiian Chicken Sandwich which was delicious. We also got a burger that was cooked perfectly and served brioche bun. Lastly, we had the brownie with ice cream which was also amazing. Overall the food was really tasty. The serving sizes here are really good. Value: Pricing seemed very fair to me. Overall: I'm a huge fan of this spot. I plan to come back and try their breakfast which is on Sundays. They have a lot of additional unique and fun activities here (see picture). Very cool ambience here folks. Can't wait to return.

It was my first time here and it was great! I didn't take any pictures of my food because I was so…read morehungry. I came on a Saturday night and was very busy so we had to wait in line for a while, but our food came pretty quickly. I got the turkey bacon, avocado sandwich, and it was delicious! The one thing that I was kind of surprised was that they did not have fries as a side you get chips for the side so that was kind of a negative, but not a bad thing My husband ordered the burger and he said it was amazing as well! The ambience is super fun, we were watching game seven of the Dodgers and that was really cool. I will definitely be coming back!

My favorite location. It's in a house but just knock and the store is inside. Try the cinnamon…read moresugar pretzel

From the owner: The best things in life are fresh and we bake all our pretzels fresh from scratch every day!…read moreWhether it is an Original Pretzel snack on the go, shareable and dip-able Cin-A-Bitz with made from scratch Sweet Glaze, or a Wetzel Dog meal with an ice-cold lemonade, we've got you covered. Something for everyone to grab a little happiness in the palm of your hand.

Pretzelmaker is so underrated…read more I've had Auntie Anne's and Wetzel's Pretzels but nothing compares to Pretzelmaker. What stands out is that Pretzelmaker soft pretzels are fluffier and lighter, and have a better overall taste IMO. They are what I describe as "pillowy goodness" and they always come out piping hot! Pretzelmaker is located in the lower-level of the Moreno Valley Mall next to Macy's. Pro-Tip: Park in the lot between the Macy's and JC Penney stores. There's an entrance that leads you down a corridor closest to Pretzelmaker. Because the pretzels are made fresh to order, there is a bit of a wait time. But the wait is always worth it. My favorite items to get are: * Mozzarella Stuffed Pretzel Bites with Pepperoni (buttered, Unsalted) * Pretzel Bites The lady (owner, maybe?) who's been making the pretzels does a fantastic job kneading the dough and making these delightful bites! And -- shhh --- they are the perfect treat to take inside Harkins movie theater (in your purse, of course). Much more satisfying than popcorn! Pretzelmaker, you are simply the best and completely irresistible!

I came to Moreno Valley Mall the other day and decided to buy the mozzarella pizza bites on a whim…read morewhich ended up being the best decision i've ever made. Although I was the only one in line and ordering, the wait time was a little long (8ish minutes) but it was well worth it as it completely blew my expectations out of the water. It was fluffy and the cheese was delicious which when you combined it with the marinara sauce made a mouthwatering combination. When compared to Auntie Anne's or Wretzels Pretzels, it is superior in every aspect and its unfortunate that Pretzelmaker is located in Moreno Valley Mall as if it were located in a bigger location (like Ontario Mills or Galleria), it would be much busier and bring it a lot more attention then it's getting currently.

Great beer and sausage spot when you are in downtown Santa Ana…read more I had: 1. Draft beer: Bavik and LaTrappe 2. Sausages: Spicy polish, wagyu, duck, rattlesnake (exotic) Street parking is available.

We find this place on... you guessed it. Yelp! Lol…read more Went to a concert and was looking for some after concert food. They were out of alligator, wagu, venison and all the exotic stuff except for rabbit but also it's later so it is what it is. Initially walked in and didn't get the best customer service vibes. (Good music though) 90's vibes. Smoked Hungarian with drunken onions and mushrooms. 9/10. Very good. Customer service 3/10. Girl in the front was super dismissive and it came off very rude.

Kiley had a wonderful attitude and was very knowledgeable about the products. She also made…read moredelicious pretzels quickly. Her positivity went a long way. Fresh hot pretzels in a short time was refreshing compared to the Brea location that takes 20 mins to have anything ready and often served with terrible attitudes.

I thought all Wetzel's Pretzels locations were located inside a mall. Evidently, this location…read moreproved me wrong lol. I had a $5 off reward to use on my Wetzel's account, and it was going to expire in a week. I was originally planning to use it at the Lakewood or Cerritos locations, which are much closer to me. However, after catching a movie at the nearby Regal Cinemas, I spotted this standalone Wetzel's Pretzels and figured why not use my $5 reward here instead? And also to see how it would compare to the locations I've been to inside a mall. When I came in, the first thing I noticed was how long the front counter was; it ran almost the length of the pretzel shop! In the back was where they made the pretzels, and you could see a little bit of how they roll the dough into the pretzel shapes. Faith was the employee who rang me up, and her service was more like whatever. Like she was helpful in answering my questions, but she had more of an eh kind of attitude that I think she would much rather have been watching a movie at the aforementioned Regal instead. As an example, I asked Faith what the three-fingered orange symbol was next to some of the menu items, and she had no clue (or maybe pretended?) as to what I was saying. I had to be more descriptive as if English were her second language, and she finally understood what I meant. Those orange symbols signified menu items that were available only at this location. And just when I was considering getting a Jalaroni pretzel, which I've gotten several times at the Lakewood and Cerritos locations, I was sold on trying an item that I could *not* get at either of the malls. The two Twistz, Pizza Bomb and Triple Grilled Cheese, were both exclusive to the La Habra location, and even when there was a photo of the Pizza Bomb, it was hard for me to make sense out of what exactly it was. Faith's response to my initial inquiry of the Pizza Bomb simply was to look at the photo, but I wanted her to clarify more about what it was. Since the Pizza Bomb felt like a Triple Grilled Cheese with some marinara and pepperoni replacing some of the cheese in the Triple Grilled Cheese, I went with the Pizza Bomb. With my $5 off, the Pizza Bomb came to about $4 plus tax, and Faith asked if I would like some dipping sauce to go. When I asked her how much it'd be, she said a couple of dollars, which would have been half of what I'd pay for the discounted Pizza Bomb. Since I didn't want 1/3 of my total cost to be a dipping sauce, I passed on a sauce, thinking that the marinara and pepperoni inside the Pizza Bomb would suffice. Faith did mention to me that they are made to order, so it would be about a 15-minute wait. I appreciated her mentioning that to me so I wouldn't be sitting there wondering why it would be taking so long when they already have a display case of baked pretzels that are ready for the taking. They have five small tables and chairs by the pickup counter facing the window, so I sat at one while I was waiting for my order. At the pickup counter, I noticed they had a bunch of copies of coupons for $1 off Oreo Bitz and $1 off Mozzarella Stickz. However, I noticed the fine print of the Mozzarella Stickz coupon indicating that it had expired in August of last year! Why give out expired coupons? To deceive the customer?! Even though the Oreo Bitz coupon wasn't past expiry, I didn't take one since the Oreo Bitz looked overly sweet to eat them all in one sitting. After a 20-minute wait, Faith handed me my takeout bag while mentioning to be careful since the Pizza Bomb was still hot. I grabbed a handful of napkins from the napkin dispenser on the pickup counter to prepare for the amount of grease I was expecting from the Pizza Bomb. I was hoping the Pizza Bomb would taste bomb, but it unfortunately bombed instead. The pretzel dough was overly thick so as to overpower the taste of the marinara and pepperoni. I would have tasted much more pizza had I gotten a Jalaroni Pretzel with some marinara dipping sauce instead! I kind of regretted not getting the Triple Grilled Cheese because I feel I would have liked that much better, even if it wouldn't exhibit a pizza-like taste. Their loaded bitz are also exclusive to the La Habra location, but they sounded pretty rich and heavy, like enough to call it a dinner. Overall, I'm glad I tried this standalone Wetzel's Pretzels location, but I don't think it's that much different than a mall location. I certainly didn't hate my experience here, but I definitely didn't love it either, so I think 3 stars is fair, even though I would have been pretty unhappy had I paid full price for that Pizza Bomb.

I always see this Wetzel's Pretzels by the women shoes department inside Macys but had never gotten…read moreany pretzels there. Today I noticed the sign saying "fresh baked throughout the day" so I thought I'll get one to try. Even asked the guy "are these fresh baked?" He said yes. But after I ordered one, he opened a food warmer bag, similar to the carrying case that Door Dash and other food delivery services use to keep their foods warm while delivering, and took a pretzel out and gave it to me. The pretzel was barely warm and not as fresh and chewy as the ones we usually get at the Mission Viejo mall, where you can see the employees making them fresh. It was actually a bit hard. Disappointed. I will not buy from here again.

Small location on the 2nd Floor in the middle of Macy's. Got there before 6:30PM today. Saw a male…read moreworker mopping and the food displays were empty. He said it is closed, but the hours say closing is 7:00PM ... so dissapointing.