So their bagels are great. Fresh, soft, lots of different choices. They have a variety of spreads, the almond honey is pretty solid. They also have a vanilla hazelnut coffee that is amazing, sometimes I want to go here just for that. And recently, they've been running a promo on their app that if you order online, then you get a free coffee, sweeeeet. Why the low rating? Because the service is so inconsistent. There's been times where they put in the wrong cream cheese or forget the cream cheese or don't slice a bagel. I've learned to double check my bag before leaving. There's been several times when the coffee's empty and now I'm waiting 10 minutes for another one to brew. So great when you get what you ordered. But with a 50/50 chance it'll be right, not my favorite odds for dining :/ read more

I stop by here a lot since it's close and convenient. The owner is often around and he's so friendly and welcoming. It's a great corner location with lots of indoor and comfortable outdoor seating. The bagels are fresh and always tasty. read more

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My biggest gripe here was the packaging for my to go bagel. Ordered online and when I picked it up my bag was stapled closed multiple times. When I opened it in my car, the bagel was loose inside the bag. This wouldnt be a problem except some of those staples made their way into the bag with my loose cream cheese bagel. Not very safe. I understand closing up bags if you think its a door dash or grubhub order, however maybe fold over the bag and use stickers. I dont think staplers have a place around food prep. read more

Einstein Bros. Bagels - Bagels Near Me - Mission Viejo, California

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I have been in a few times now. They have a good variety of bagels and a menu with lots of options. The staff are friendly but they need more staff. The wait time to get an order is too much for me during the week when I have to get to work but now that I have their app I can order ahead so that will help. All said, I am happy to have a bagel shop in out area. read more

Yuk. Overbaked. Not much flavor. I got all savory and the bottoms had a strange sweetness to them. I couldn't help wondering if they were cooked in same rack as the sweet variety. Most unpleasant. Definitely won't buy more of these overpriced bagels. read more

Every time I come they get something wrong like wrong bagel/smear etc forget to give coffee cup. Looks like no management around

First time I eat at Einstein bagels! Purchased a chorizo breakfast burrito. Service was great Valerie, Monica, and Abraham are all very nice crew. I had a side of hashbrowns, if the hashbrowns tasted better, it would've got five stars, but they were way too dry and salty. read more

Einstein Bros. Bagels - Friend eating his burrito as well - Bagels Near Me - Mission Viejo, California

I wasn't told about the rewards program until second time I went. Turkey bagel sandwich is $10 and it comes with a small fruit cup. Mostly cheap green melon. Workers are friendly and if I go back I'll now use the reward program. Clean, fast service. read more

The food came out super fast and the bagels had the right amount of crisp and doughy feel. Bacon had a great crunch to it and the orange juice had a great fresh squeeze taste. read more

Einstein Bros. Bagels - Farmhouse with sausage - Bagels Near Me - Mission Viejo, California

Worst service ever! I called in a door dash order and the woman placed me on hold for 10 minutes. I had to hang up and call back and when I asked if I could please remove the cappers from my bagel with lox she lied and said the door dash person left. I messaged my door dasher and they were still there waiting for the order. When I called back to let the lady know what happened she hung up on me and continued to hang up every time I tried dialing. Worst service ever. read more

We were here very early in the morning and it was dead so it shouldn't have been hard to get an order correct. I had a very simple order, a toasted bagel with cream cheese. The cream cheese was okay but I have had better. My bagel was not toasted at all. It came out so fast there wasn't time to toast it. Hubby liked his breakfast sandwich and our coffee was good. They also did not have a physical printed menu. The board was hard to read. I was able to look it up online but I think about my elderly parents who aren't tech savvy and would have trouble. There are probably different bagel options out there. read more

Our go to bagel shop. The bagels are always fresh - fluffy on the inside. A lot of flavors to choose from. Friendly staff. They even have puppy bagels (my dogs love them and I can't bring home a bagel without bringing my dogs one. Love the lates too! There can be a line on weekends or before school- but worth the wait. If I can't be in NYC - I will be at Einstein Bros bagels read more

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The bagels are great but the staff needs to cheer up,smile , etc. I'm always greeted with a frown . That's why I go to Bruegger's most of the time. read more

This place is hit or miss; whether food quality or service. Used to pay $4 for a bagel while I paid 13 dollars for a bagel with cream cheese It is insane; and it didn't feel fresh with an attitude on top read more

No frill bagel & breakfast shop. Huge assortment of bagels in all the flavors you can imagine - sweet & savory. Breakfast sandwiches & other combinations. Coffee, tea, juices, and a soda dispenser. Order from the counter & wait on the other end for your name to be called up. Decent sized dining area but gets really packed. Insanely busy on weekend mornings. We were there at 8AM, with about 5 parties behind us. The six cheese bagel with cream cheese, as basic as it gets - is still a winner in my book. The asiago is a close second. Paid around $4.75 for that. They're generous with the cream cheese! Great bfast spot. Efficient service. Good bagels. read more

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i understand why this place has bad reviews. I went there to pick up a delivery order and I was ignored for five minutes, I stepped into the appropriate line and still got ignored. When I was handed the bag, it was handed to me with no acknowledgement or eye contact. they had more than 8 workers in house by the way. this is why your delivery order may take long, places like einstein truly don't care. read more

Stopped by Einstein's this morning for a breakfast bagel sandwich and a cappuccino, and it was very good. I had the two egg with turkey sausage on a jalapeño cheese bagel, which was quite tasty. Good service and pleasant ambiance. Recommended read more

Einstein Bros. Bagels - Bagels Near Me - Mission Viejo, California

Eggsellent service, people, cleanliness, and food! Been coming here for daily years they have never disappointed. Rewards program is great too; read more

Great quick service and good food! I was very satisfied with my purchase. Everything was fresh and hot!

I was visiting friends in town and we came here to pick up bagels for two families. Bagels were great, staff were friendly and efficient, place was clean, and we would definitely come back. read more

My favorite bagel spot! I just wish one was closer to our home! The one closest to us is in LB --

Me and my friend ate there and the bagel I had was amazing! The workers were kind and patient, and I liked how the shop looked i would say it was A great experience read more

Valerie, Shelby and Leslie are awesome. I go to this location on daily basis. Food is very fresh. They are very fast. They make no mistake. Excellent service. Very clean environment. read more

Einstein Bros. Bagels - I love it - Bagels Near Me - Mission Viejo, California

Took 25 minutes for them to toast 2 bagels. Not a quick grab & go place at all! I wish they would have said if this was maybe not their usual, something like "I appreciate your patience" or "we apologize for the wait." So assuming this IS the norm, I only saw one small toaster behind counter doing the toasting...hope I'm wrong but it's a fact I waited nearly 1/2 hour for them to toast 2 bagels. Gave an extra star only bc bagel was ok. :) read more

Looking for a new breakfast place to try early on a Sunday morning in Orange County is somewhat problematic; OC rolls up early and gets up late on the weekends. I stumbled upon Einstein Bros. Bagels while sitting in a parking lot shared with Spouts (worst comes to worst, I can always grab a breakfast burrito from there, right?). They had their OPEN sign turned on at 6:05am, so they were already okay in MY book! They have quite an assortment of bagels, schmear, sandwiches and even a breakfast burrito. But it was the Texas Brisket Egg Sandwich that caught my eye. You can never go wrong with brisket. So this sandwich is all KINDS of delicious! It's got tender melt-in-your-mouth brisket, an egg (with an option for two ... which, of course, I chose because I'm a growing boy), chipotle aioli, and a bagel I've never had before: a "Jalapeño Bacon Gourmet Bagel." The bagel alone would be enough, but adding the brisket, eggs and aioli made this one TASTY breakfast sandwich! This place will be my go-to bagel place on the Mission Viejo/Rancho Santa Margarita border when I'm out there. Oh, and I had the twice-baked hash browns. The bagel was good! read more

Einstein Bros. Bagels - Breakfast with all my friends. - Bagels Near Me - Mission Viejo, California

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I usually stick to local bagel shops but was in a hurry and stopped by Einstein. This time I was impressed with this place. The everything bagel with shmear (cream cheese) was delightful. The bagel had a crispy edge like it should and soft inside. It was seasoned just right. You could tell it was freshly cooked. I also shared the all nighter breakfast sandwich. It came on a hash brown and crispy cheese bagel which was also soft with a crispy edge. There were two eggs, bacon, jalapeño aioli sauce I believe and cheese. It was like heaven in my mouth and the tastebuds danced like the Santa Ana's. read more

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Just want to let you know I have been a loyal customer for many years and mostly just bought the Monday special 13 bagels but did occasionally other purchases. I was told the last time that I must purchase on other day at least once prior to the Monday special in order to get the Monday special. Yet, a customer can use the printed coupon (without account) to get the Monday special. This is the fastest way to lose your loyal customers. Congratulations! Whoever is behind this new policy should be fired! Your business is going downhill has a reason ... read more

Who knew that the Salmon on the Nova Lox Bagel was a BYO Salmon deal. Without a doubt the weakest Nova Lox bagel I have ever had.... It was the same the last time, thought it was just an accident. But it is now a trend. The three bites of bagel that actually had Salmon were pretty good though...... read more

Einstein Bros. Bagels - Lots a bagel.....not so much Lox! - Bagels Near Me - Mission Viejo, California

I paid almost $5 for a cinnamon and sugar bagel. It had almost no sugar or cinnamon. My sandwich was cold in the middle, yet they had still somehow charred the inside of it. read more

The bagels were good. The service was horrible, the cashier was so rude. He was pretty much lecturing me. The font was so little from were I was standing and when he had to ask me if I wanted one or two eggs and I said "ummm.." he responded with "you need to be ready to order" ridiculous. read more

My first time at this location today. We all gathered from work and had some bagels here for breakfast. This time I decided to try a ham and cheese one. I have been to many locations around SoCal, and never tried some of the other bagel flavors. Orange juice and coffee is really good here too. So many different bagels, it will drive you crazy. read more

What happened to you Einstein?!? You went from, "I'm willing to drive across many cities for you!" to "I'll just buy my own bagels at the grocery store." I've been a customer for 7 years , supported the business during the pandemic, and was proud to have 9 year old call this place his favorite breakfast spot, but that all comes to an end as of today. Over the last few months I've experienced nothing but small inconveniences, from having my food prep incorrectly, to missing the vanilla in my vanilla latte, to watching others behind me in line get their very complex meal orders before my plain bagel with cream cheese. It's gotten so bad that I've wanted to get behind the counter to make my own bagels and latte. Ultimately, all I can say is the store might need to consider revisiting their standard operating procedures. Like making sure they read the drink monitor when someone orders a drink or maybe even yell "Drink!" when a beverage has been ordered. That way the customer (me in this case) doesn't have to watch the back of an employees head for 7 minutes watching them stare at coffee pouring out of the brewing machine. Attention to detail and a bit more sense of urgency would go a long way at this location. Maybe not only will I get my coffee order ASAP but maybe I'll even get the right amount refunded back to me next time. It was a fun run Einstein but it's time for me to move on. It's going to suck having to explain to my son why we're not going to his favorite breakfast spot anymore. You can also keep the .90 cents the anxiety I get lately being in there isn't worth it anymore. Of course not everyone is bad there, so Shout out to Monica, she was always a pleasure to give my order too. Also shout out to Alex as well, sorry it turned out this way but maybe my experience can help you better the next guests. read more

Einstein Bros. Bagels - .90 cents I'll never get back - Bagels Near Me - Mission Viejo, California

Ordered a bagel through door dash .. bagel came completely burned and over packed in cream cheese with no napkins either . I called and person on phone told me he doesn't know how that could possibly happen ??? Offered for me to come in for refund . Doesn't help now while I door dashed and home sick with the flu !! Aweful ! Would give zero stars if I could . read more

I absolutely adore this place!! I've always been a bagel gal and Einstein Bagel Bros takes it to the next level. I've tried plain, chocolate chip, and a few of their sandwiches - and they're a great every time!! And a chocolate cold brew shake? Don't even get me started. I've gotten it each time I've come and it's amazing. The staff here are absolutely lovey!! I was asked about my piercings and it was just fun and sweet all around. Even during a rush they try their best to still be kind and not make you feel too hurried. I had a woman get overly excited for me using my coupons in the app ( which you must get if you shop here ) and it was adorable! Overall - an amazing spot for breakfast!! Don't be worried if there's a big line - they're super fast! During the week a little after 8 am is a good time as the school rush seems to be over! read more

Einstein Bros. Bagels - Chocolate Cold Brew Shake - Bagels Near Me - Mission Viejo, California

Love their all nighter breakfast sandwich! Good flavors and a nice change if you want something different for breakfast

Perfect, delicious bagels and $9.00 a dozen on Mondays. Today they were even better because Valerie greeted me with a wonderful, friendly smile--perfect way to start my week. Thank you read more

This is my favorite Einstein bagels location, because of Monica. Monica always provides amazing customer service, and she does it with a smile. I usually get a nosh box (24 bagels). At other einstein locations, the workers sometimes give you attitude when you order a nosh box. However, Monica is always very positive and helpful. Thank you, Monica! read more

O.M.G!!! I'm literally drooling over my experience writing this review. Ugh, just the best breakfast bagels I've ever had in my life! If I lived close to this place it would become a serious problem quickly still drooling as I write this can't wait to be back! It's a must now every time I'm in the area!!! (The coffee was really yum too) thank you for being awesome. I had high expectations when I saw the pictures and not only my expectations were met there surpassed. Overall a 100/10 experience read more

I came here to pick up some lunch after doing some grocery shopping at Sprouts. It wasn't that crowded and the line was short. The cashier was a little inexperienced, but asked for some help and figured it out quickly. I got the Spinach and Artichoke Chicken Sandwich that comes on a spinach bagel . It came with chips and I also got a frozen mocha to drink. I got my sandwich to go. My mocha was really good. It had a lot of chocolate in it and was very tasty. The whipped cream was a little oily though. My sandwich was warm and the bagel was nice and chewy. I liked that they had big pieces of artichoke in the sandwich. I enjoyed it. Their original chips here are good and crispy here too. It was a nice and easy to go lunch. read more

Einstein Bros. Bagels - Spinach Artichoke Chicken Sandwich - Bagels Near Me - Mission Viejo, California

Very rude employees and seems like they have hearing problems. They just don't care about the customers. Cold coffee, and long want time. And the end of the day the order was wrong. read more