A good spot for soft pretzels that's very consistent with the rest of the chain. This location is fairly close to one of the parking structures but does require a little bit of a walk to get there. There's no seating available inside of the business but the shopping center has shared outdoor seating outside. The staff are friendly and the line moved quickly. I definitely recommend having the app downloaded ahead of time because there are deals and coupons that appear. The pretzels are soft and they are very consistent with the rest of the chain. read more

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This is one of the better locations of Wetzel's Pretzels. The pretzels are always fresh and chewy. I like the cinnamon sugar and my husband likes their plain butter flavor. The place always smells so good so we can't resist and always walk inside the store to get some fresh bread when we're at the Irvine Spectrum. read more

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Dropped by Wetzel's Pretzels as I couldn't resis the buttery and fresh smell of their pretzels. It is a good place to grab a quick, warm snack while walking around the Irvine Spectrum. The pretzels are usually fresh, soft, and satisfying, with both sweet and savory options to choose from. My go to favorites include the Wetzel Bitz paired with their lemonades. Overall good and oily experience as the butter was ozzing all over the wax paper. Still a bit pricey for a snack, but convenient and easy to grab on the go. Overall, a reliable choice when you're craving something salty or sweet while shopping. Wished they didn't fill the entire lemonade with so much ice! read more

Ordered a cinnamon sugar pretzel through their app, and food was hot, fresh and ready before my estimated pick up time. The cashier was friendly and order was prepared when I got there. While there aren't any tables inside, there is a ton of outdoor seating, offering great ambiance, where you can enjoy your pretzel at. The pretzel tasted like it was fresh from the oven and was soft and chewy, unlike some places that leave their pretzels sitting there for hours. 10/10 favorite snack spot at the spectrum! read more

Wetzel's Pretzels - Cinnamon sugar - Pretzels Near Me - Irvine, California

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After my massage, I was craving pretzels, so I decided to stop by Wetzel's Pretzels. Luckily, there were no lines when I got there! The pretzels were so fresh and delicious warm, buttery, and perfectly salted. I devoured mine in seconds; honestly, it was the best pretzel I've ever had. I ended up going back for seconds, and a guy named Sal (I believe that was his name) was so nice and hooked me up with another batch of fresh pretzels. His customer service was amazing super friendly and attentive. Overall, everything from the food to the service was a 10/10. I'll definitely be back for more fresh, buttery goodness! read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

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I used to be a huge Auntie Anne's pretzels fan until a friend got us started on Wetzel's many years ago. There is such a difference in taste, size and texture. The kids love Wetzel's. Taking them inside is like seeing kids in a candy store. They go quite feral. Lol. As usual, you receive your order quickly and right after you pay. It's a pickup kind of place, so we just walk around close by and find some seating. What we order; 1) unsalted bites 2) a side of cinnamon and sugar 3) cheese 4) the almond bites 5) frozen/slushy lemonade These pretzels are soft, moist and chewy. This is how we like our pretzels and we compare all pretzels to Wetzel's. They're just that good. read more

Can't really go too wrong with wrestle pretzel and we took advantage the summer special of BOGO on the pretzels. The coupon was a little cumbersome to redeem off the website but the cashier was helpful in trying to navigate to redeem. They were fast with their service and the pretzels were good as always! read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

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Went in today and had two pretzels though regular with butter and salt and the cinnamon. Both were excellent. Prices aren't bad 6.99, and the service was excellent. The young man that helped us at 3:30 p.m. Thursday May 7th, plus one of the best workers I've ever seen in any location read more

Tried their cheesy dog bites plus slush drinks and imo, it just taste ok. Maybe this place is more known for its pretzel but for the dog bites, it tastes average. Nothing outstanding with the drink also. A bit too expensive for what you get. 3/5 read more

I want to thank my grandson for helping me write this review, as technology isn't exactly my strong suit. My wife and I were visiting the Irvine Spectrum for our anniversary, and we decided to stop by Wetzel's Pretzels--something we used to enjoy back in the day. Unfortunately, we were met with a very disappointing and disrespectful experience from a worker named Conner. I made sure to look at the name tags to remember who to write about. We were being charged extra for something we had already paid for and the young man Conner didn't offer any real customer service--no "sir" or "ma'am," just "dude" and "bro." It felt very unprofessional, and even while we were waiting in line, it looked like other customers were having issues as well. Thankfully, two other workers, Jasmine & Allen, quickly stepped in to fix the situation. They were polite, respectful, and handled things the right way. I want to make sure they are recognized for that. I'm not usually one to leave reviews, but my wife and I were shocked by how we were treated. I hope management sees this and makes some changes. Other than that 4.5 stars! read more

If you love Pretzels Wetzel's is the place to go, because they are quick and speedy, and are well worth it. They have the absolute best Pretzels on the planet, and they smell, and taste, like it came out of the oven. And their service is great every time. The Pretzel Bites are even better they taste salty, and buttery, it is absolutely delicious, and that Pizza Sauce, is a game changer it makes your pretzels salty, and sweet, which is awesome sauce. If you are big Pretzel fans, and they also have really good prices, and this is the place you must try because they are way better than all the Pretzels you get at the stadiums, and the sporting events. read more

Very delicious, freshly baked Wetzels pretzels! I ordered the cheesy hot dog bites, and a hot dog pretzel & two buttered & salted pretzels & everything was warm & delicious! Robert was very customer focused & made sure to ask if I was a frequent customer & wanted to join their customer program. I did because I never knew they had one & he also asked if I needed drinks, sauces etc. He was very professional & an extremely customer focused, friendly representative. High kudos for making sure my visit was great. This Wetzels is conveniently located in the Irvine Spectrum close to many great shops so highly recommend if you want a delicious bite to eat while shopping at Irvine Spectrum! read more

4/26/23. National Pretzel Day done right. I tried my 1st Wetzel ever that day due to this generous offer (free large pretzel). The staff at this Irvine Spectrum location were top notch that day. Properly staffed. Double the # of staff for half the size store of its competitor. Friendly and happy team. They even stayed late -- continuing to bake beyond the official store closing time. Excellent customer service right there. We had the complete opposite experience at Auntie Anne's which is nearby at the same shopping center. What a difference. First impressions matter. I'll be back at Wetzels. Thank you read more

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I love Wetzel's Pretzels!!! Way better than Auntie whatever's pretzel shop lol Anyway, this one is located at the Irvine Spectrum. We walked past looking for a restaurant that we planned on eating for lunch. When we passed, I commented on how much I love this pretzel place lol My boyfriend then told me that he doesn't really like pretzels and I lost my mind LOL He said he's had pretzels in the past but they were not good. To which, I explained that Wetzel's Pretzel is the best around, and isn't dry or hard. At that moment, I realized that we were gonna hit Wetzels Pretzels for a second lunch lolol After we walked around for a bit. We stopped in. I ordered my favorite- the pretzel plain (no salt), with cheese sauce for dipping, a strawberry lemonade. And my boyfriend wanted to try the horchata drink. We shared the pretzel and guess whattttt..... My boyfriend said it was the best pretzel he has ever had! Score hahaha His horchata drink was so good as well! The strawberry lemonade was way too sugary for me to drink the whole thing. Overall, though, yum! And his first time. I will say, this is not the best Wetzel Pretzel location. But it is good. And it doesn't have to be the best location for me to come back. read more

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The girl in the counter meds up my order was getting my birthday gift with purchase and she scan the 2$ off Which cause to pay because my hubby drank from it Now I don't know if I'm going to be able to come back and redeem my birthday gift read more

Wetzel's Pretzels - Outside - Pretzels Near Me - Irvine, California

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Came for National Pretzel day! Line moved pretty fast because the pretzels were completely free, so no need to go through the app or payment. Pretzels were hot and fresh, and delicious! Service was friendly. Thank you so much! read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

Absolutely disgusting experience. I saw a live cockroach crawling near the dining area, which is completely unacceptable and a serious health violation. I thought they just shut down to fix this issue???! If a restaurant can't even maintain basic hygiene or show concern when serious issues are raised, it doesn't deserve to be in business. I will never return and strongly warn others to think twice before eating here. Who knows what's going on in the kitchen if this is what's visible in the front? read more

When my son sees a Wetzel's Pretzels he can't pass by it without asking me to get some. And of course I end up eating one or two pieces. It's our favorite out of all pretzel places. Always fresh and delicious. This location is clean and has friendly staff. We have been here a few times and always had a pleasant experience. Lots of outdoor sitting by the water fountain. read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

Most disrespectful service ever received in all of spectrum from BRIAN. I had a really unsettling experience from a worker named Brian. Extremely rude and aggressive for no reason whatsoever and snapped at me like a was bothering him. After purchasing a cinnamon pretzel he threw it at my face after using his aggressive tone on me. Surprising to even consider a man with such a feminine voice could talk up to anybody the way he did. read more

it was expensive but you know it's worth it. the pretzel is 5 star worthy. the service was good, it smelled so good in there. the free water was chilly and good! all in all if you feeling like ballin this place is worth. read more

Wetzel's Pretzels - plain pretzels - Pretzels Near Me - Irvine, California

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The family and I stopped at the Irvine Spectrum on the way up to LA and out son wanted a snack so we stopped at one of his favorite places, Wetzels. His favorite is the pepperoni pizza pretzel or the pepperoni bites. Of course my go to is always the plain bites, they are a great grab and go snack to get me through the day. It was a pretty cold, rainy, and windy day Saturday. The employees were super nice and I was able to walk up, grab my order and go. They made sure to wrap up our pretzels and place in a plastic bag to ensure our pretzels didn't get wet on the go. Just overall amazing and friendly. Live this Wetzels and the people there! read more

Pretzels were good after scraping off a handful of salt from them. Fingers were left covered in butter. Was expecting a lot more for $10 so I probably won't be returning. read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

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Who would of thought a pretzel could be so good. Love this place. Super soft and buttery pretzels!!! The drinks are yummy too. Their strawberry lemonade is amazing full of flavor. Happy pretzeling!!!!! read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

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I purchased 3 cups of their mini dogs. I didn't have a chance to look at them until I got home. 80% of them were burned. I rarely write reviews but this really pissed me off. I don't blame the employees, I blame the owner. How hard is it to train your employees to cook mini dogs? read more

Wetzel's Pretzels - Check them before you buy. - Pretzels Near Me - Irvine, California

Wetzels is always a place I must stop by whenever I'm at the mall! This location especially stands out to me because the service is just outstanding! All of the employees there are just so sweet! I dropped my pretzel last weekend and a very nice young man got me another one. Even though the restaurant was really busy he made sure that I was well taken care of even after I had ordered! read more

We had an awesome service experience at Wtzel's the other night. My son has special needs and gets really excited when he gets to have a pretzel. Even though it was an extremely busy, a young employee named Bryan was so generous and patient with my son. Thank you Wetzel's!! read more

The guy at the register was extremely kind and accommodating, got my order in a matter of seconds and let me know where the napkins were! Highly recommend this establishment. read more

I ordered a pretzel with no salt, but gave me a pretzel with salt. Then, cashier said the price was $5.61, but it was actually $9.21.

I called for directions. Two guys over the phone wrong direction.. oh yea while I was walking looking for the store My pretzel taste really bad read more

Wetzel's Pretzels - Super dry! - Pretzels Near Me - Irvine, California

I've always loved Wetzel's Pretzels, so much that I recently signed up for their rewards app. They gifted me a welcome pretzel so I stopped by here yesterday to redeem it. The staff member helping me was very nice and she got me my favorite pretzel, the jalapeno pepperoni pretzel. The pretzel was delicious but a bit charred on the bottom. I can't really complain because it's free. Overall great experience at Wetzel's! read more

I love their pretzels! I always get the unsalted pretzel with cheese dip, and it is just mouth-watering. Lately, there has been a long line waiting for pretzels, but it's worth it as the line does go by really fast. The employees all wear masks and speeds up the line. There are some outdoor tables and chairs if you want to sit and eat. Recommendation(s): - Unsalted pretzel - Cheese dip Service: 5/5 Tip(s): - They accept Apple Pay - It's tucked inside the Spectrum read more

I prefer Wetzel's Pretzels over any other pretzel eateries. The are pretty robust, maybe it's how they kneed the dough or the ingredients. Don't know, but I will keep returning to Wetzel's Pretzels. This one in Irvine is always busy. It doesn't hurt that it's right around the corner from The Yardhouse Restaurant & Bar. Ppl complain about the price, but they are competitive with Auntie Anne's and others. Definitely will return and HIGHLY RECOMMEND this one in Irvine. read more

I think pretzels have just become a staple of shopping. You're gonna have to go shopping and buy some gifts and what not . Of course we need some bread to soften the below then continue .Thank you Pretzels for always making me feel better #ILoveYouAndMustardTogether read more

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Yay for Free Pretzel Day. I went with a bunch of my children's classmates on Friday after school. Two kinds of pretzel were given out for freebies: plain and salted. Most of us had salted pretzel . They were freshly baked and served warm. Service was also quick and efficient. Kids enjoyed it a lot. read more

Wetzel's Pretzels - Pretzels Near Me - Irvine, California

Truthfully, I do not even want to give this location one star. The employees here need more hours of customer service training because I had the worst interaction the other night. For one, the cashier couldn't even get my order correct & ended up charging me $20 for 3 items when I told her specifically I wanted 2 items. Then she proceeded to ask her shift lead to come help her, in which she came in very aggressively asking me if I wanted to exchange the pretzel bites with a pretzel & ended up being very passive aggressive in her demeaning tone. (blue hair girl you know who you are.) Nonetheless, after they messed up my order & gave me the wrong 2/3 items, the lady referenced above proceeded to slam the door of the conventional oven where the pretzels are stored & stormed away. Not only slammed the door, but before was smashing the life out of the calculator trying to subtract our order. Mind you, there was 1 other person in line & it was not rush hour in anyway possible.. Usually I look forward to grabbing a snack after shopping around, but I doubt I'll go back here after this Argo/clueless behavior by some of the workers. I want my money back. read more

Almond Crunch Bitz is my favorite here. It's addicting!!! The young people working here is amazing. They are polite, always greet us with a smile (too bad I can't see it any more behind a mask but I could see it in their eyes). They give me a little more almond on top when I ask which is awesome. I could see them working so hard in the hot kitchen. At times, I see how awful young customers treat them because of misunderstanding, wrong assumption, or just plain...weird hormones, and I feel bad. People, stop complaining about the 50cents king size water cup! Would you rather have the free little 4oz cup with no lid and risk getting COVID? My pedicure price has gone up 20%! This pandemic changes EVERYTHING. Prices go up on EVERYTHING and businesses are still suffering. Be kind, compassionate, and grateful that we are still alive and could afford to enjoy delicious pretzels while millions of people around the world are sick, hungry, struggling to survive. read more

I love their pretzels!! No one make better pretzels than them and I just love getting it fresh. I wish they had more stores that were on their own instead of being at the malls or outdoor shopping because sometimes I just wanna get it fast instead of me walking all over the place just to get it. read more

I came here for customer appreciation day for a free pretzel. I ordered an almond crush pretzel (I believe that was the name) and it was yummy. My husband opted for the classic sinful cinnamon? pretzel which was also really good! Really fresh pretzels and friendly service! A friend of mine recommended next time we try ordering the dipping sauce to go with it. Good stuff! read more

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I was just at your store, and I got the Wetzel Bitz with salt. I was so excited to get them because there are always so fresh and buttery and salty. This batch was the total opposite. It tasted like air. No salt was added, and no flavor at all. I have never had this happen before at Wetzel Pretzel and I would like a refund of my money or next time I go a free Wetzel bites. read more

They literally sell uncooked pretzels. It was disgusting. They tried telling me it was normal. Mushy cold dough, is not normal on planet Earth. Go to auntie Anne's. read more