Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

Loved my first visit to the Speidel flagship store! Maggie and her son Gennaro were very prompt and…read morehelpful, and I thought they had a good selection of watches that are stylish, classic, and contemporary. They also offer engraving in-store, which they were able to do in about two minutes while I was looking around! All in all, I thought the experience and product are well worth the absolute bargain I got on my two watches. Definitely take a moment to check out this family business, and visit a part of Providence's jewelry making history!

I have several watches that I used to wear all the time (before wearable fitness trackers and Apple…read morewatches entered my life), and decided I'd start wearing again. All 3 of them needed new batteries, so I figured I'd try the Speidel store, since it was so conveniently located for me. The store is attractively set up, with lots of windows and natural light a it's on a corner (no photos since the store clerk and I were the only ones in a modest space & it felt awkward to start snapping away before I asked for service). It has some really fun watches on display for sale, many of them priced under $50, and a nice collection of what they label "scrub" watches for nurses, with large and clear to read faces, for just about $30 each. They also sell replacement bands, which I didn't think I needed. I was told that one watch didn't seem to have a back that could come off, so the battery couldn't be replaced. I left my other 2 watches and went to run errands. When I came back, I got the bad new that they could replace only one of the batteries since the back on the other looked like it wasn't replaced correctly so it was wedged in. The clerk directed me to Saltzman's Watches in Cranston when I asked what I should do with those 2 watches she couldn't fix. So, 4 stars for a very nice store to stop in if you're looking to buy something that isn't a high end watch; closer to 3 stars for advertising repairs that they could offer in only a limited range of situations.

This place is great! My husband brought a pair of his great aunt's ruby earring here in 2012 to…read moremake into an engagement ring. They did a great job helping him select a diamond and to design the ring. I also got my wedding band at MRT's. It's a great local shop! My mother-in-law's wedding and engagement rings are actually also from here. What has impressed me most about MRT's is their customer service. When one of the tiny rubies fell out of my wedding band early on, they fixed it for free. More recently, I decided to get the wedding band and engagement ring fused together, so that they wouldn't rub together (the side wall of the wedding band was thinning from rubbing). I currently live in California and the price quote I got here for thickening the side walls and fusing the two rings together was $200 more expensive than the quote MRT's gave me. When I took the ring to MRT's, they gave me a price quote based on the time and materials to fix the ring. When they realized later it would take more time to fix the ring than expected, they kept the original price quote, rather than raising it, despite it taking more labor. I just received my rings in the mail from them and am thrilled with the result!

My girlfriend's Swarovski bracelet recently broke so I brought it into MRT to see if they could fix…read moreit. MRT is right by my house and my family has gone there for years. The woman was very unfriendly and told me that they couldn't help me, which is fine. However, when I was leaving I overheard heard her make a rude remark to an employee there along the lines of, "Why the f*** would he bring the bracelet here and not go through them (Swarovski) instead??" The whole encounter left me with a bad taste in my mouth. Before I contact Swarovski, I'm going to bring it to Gray's in Barrington. Those guys are super nice and helpful.

Good fair honest local shop. Been going to Ray for repairs and jewelry for years and years…read more Recommend him way way over chains like Kay's and Jared. He will make pieces for you, as well. And DO NOT EVER visit the shop next to Spumoni's, the guy is a crook.

Beautiful showroom filled gorgeous pieces of gold. I looked at the cross pendants and gold chains…read more Friendly staff. Comfortable environment.

Great watches, great service, and even greater people. Well worth the trip if you're in southern…read moreNew England.

This small jeweler has a very nice selection of premium watches and a surprisingly good selection…read moreof diamond rings. They have quite a bit of estate type material so one is not paying full retail for everything. Very friendly service and they changed my watch battery quickly. The parking lot is tiny (max is 3 cars) but there was a space open. Next door is a men's clothier so that was helpful for shopping.

Amazing service, I was able to have my watch fitted fast, amazing customer service! I will truly be…read moreback for more help on watches!

Today was the first time I went here to get a watch battery. It was an old watch which belongs to…read moremy father. The watch repair person told me it was 10 dollars to replace a battery which was normal to me. After opening the watch we found out there were 3 batteries, but only one was needed to function for time keeping. She helped save me money, because it was an old watch and my father is 76 and just wants the watch to run. She was professional and efficient. I was also glad that she accepted credit cards. I'll be back for watch batteries.

5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

I submitted my Lumnox Navy Seal watch for repair. I obtained the link to Saltzmans Watched from the…read moreofficial Luminox website. I dispatched the watch via UPS and paid the $35 fee for shipping and assessment. The only required repairs were a battery replacement, band replacement, and inspection. I did not receive any confirmation regarding the watch's arrival. After contacting the store via email, I received a response. Subsequently, I received a message indicating that my watch was too old and could not be repaired. I had only requested a battery replacement, but they informed me that they could not open the watch. No email or message inquired if it was acceptable to replace the battery without guaranteeing water resistance after the repair. After several emails and no response, I had to contact the store. I was informed that the watch would be returned without a new battery. I could have saved over a month of time by visiting a local store and having the battery replaced in approximately two hours. However, I believed this was the most appropriate place for this significant watch to be repaired. The sole reason this review does not receive a one-star rating is that I received a refund for the $35. However, upon receiving the watch, I discovered that the band was broken. I can assure you that it was not damaged during transit. Additionally, I found another review of a watch that was returned with a broken band. I strongly advise against sending your watch to this store. Instead, shop locally and have repairs performed. At the very least, there will be some communication. I understand that this is an older watch and may not have significant monetary value. However, it holds sentimental value for me, and to have the watch and myself treated this way is unacceptable.

I worked with Sue B who kept me in the loop. Got my watch back when promiced and could not be…read morehappier. Well done!

I brought my vintage Rolex Oyster Perpetual Datejust to Fred for servicing and he did an exemplary…read morejob of replacing the chipped crystal and making it look like it just left the factory. I highly recommend Delman Watch Service and will certainly have my collection serviced by Fred. It's a pleasure to deal with someone who is competent and also loves what he does.

I went into the store and gave specific directions that I wanted the bezel of the watch brushed. I…read morewas very clear that nothing else was to be done. The owner said he also touched up the lugs of the watch. I Inspected the watch and I noticed edges of the lugs did not have it clean line to them. The side of the lugs that were supposed to be polished were brushed. And the end links had a new circular brush pattern. He attempted to repair this. When I got home, I noticed that the links have a different sort of brush pattern than the rest of the watch. I called him. He said bring it back again and I just don't think it's worth it. I may have to send it back to Rolex. I do not recommend bringing a high end watch to him. He was not good with following specific instructions.