Just opened and I have to say Zaxbys in Locust NC is off to a bad start!! Food is horrible- Chicken…read moretaste funny- the oil- it seems to be bad or something- First time there we all ordered the chicken fingers combo- There was really no chicken- just breading- must have been the bottom of the bag!! Second time there we all ordered the Cobb Zalads (see photo) waste of money- Wendy's has a better Cobb salad- Service is just okay- we asked for condiments and when we got home we found they did not give us any (ranch-Zax sauce and ketchup- FORKS!!) for our first order- and for the Zalads- we all ordered extra ranch and we only got 1 each ( their salad dressing are extremely small) - No utensils either!! This Zaxbys just opened here and we already won't be back!!

As salty as a pirate. Almost inedible last time we tried it. Great, you've got sauces. Need it to…read moremake the dried up chicken taste like anything other than salt. It's kind of strange how much salt there is. It's that bad.

i was waiting outside for my food for over 20 mins then i went in to see if it was ready and they…read morewere all giving me weird stares and were also very rude

This restaurant has sadly become intolerable. After placing an order for a white 2 piece, I…read morerecieved a dark 2 piece meal. After way to much time waiting for a replacement, the correct order was very small pieces and warmed over. The potatoes were cold and rice was runny. The overall vibe in this location is off. Employees just seem to be going through the motions. Trash cans were overflowing and tables were dirty. I highly recommend a different location.

Nice employee and good customer service, but $1.39 for ice water is a bit excessive.read more

"Oh no! What could improve?"…read more How about everything? I've already left a few very bad and sad reviews about this location. I've also said "I can't believe...I'm never coming back etc." type reviews but THIS one absolutely wins. Tonight 5/30 I hit drive-thru for a chocolate shake. Transaction was taken and I was told to proceed. I got to window and was told (as per usual at McDonalds) that there was something inexplicably wrong with shake machine. This is nothing new, internet has been covering it for years (the machine isn't broke, it's just that no one wants to clean it). The mgnr said she'd fix it, pull ahead. 2-3 mins later, there's my chocolate shake. 2-3 mins ago, it wasn't even considerable that it was possible. Yet, there it was. So after all the back and forth waiting, I get some woman who may be a manager or may not. I pointed out this was a vanilla shake with chocolate sauce.... That's when shit got weird. This person almost immediately called me a liar amongst other shocking things, which, in turn, set me off. I realize it's only a milk shake but wtf with challenging the customer about the quality or reality of it in general? We exchanged unpleasantries. I don't do that. But WOW she deserved an earful and I gave it to her. Her responses were laughably out of line. I know service jobs are hard and need to be applauded whenever possible. However, this person needs to be retired from her "position" She fought me every step of the way. Including TELLING me to get the original vanilla shake w sauce out of my car and return it in order to give me a refund. This is simply a quick overview of what happened. There were many anti customer interactions during this whole ridiculous exchange. Hopefully the two teen gals who witnessed it all got it on video. This woman needs to be fired ASAP. I may have been heated but this woman forced things WAY too far for no good reason. I still can't believe it. I've said it before, but I'm never going back to this location. It's that ridiculous. Please read earlier posts. And definitely stay away from this location (and person). Unless you liked getting f@&$"; by "managerial" staff. #fireher

The employee was very friendly and he was fast. I got a mini tuna on wheat. My order was…read morecorrect. My food was what you expect from Jersey Mike's. I recommend this location. The store is modern and clean. They have a 98.5 sanitation grade.

Extremely slow Need to train employees better on how to…read moreproperly run a service line.

Posted hours are open till 10 PM. I went through the drive-through at 8:20 pm on 10-17-25 and…read moreeverything was shut down. I called the store and was told due to staffing shortages store closed early. No signs on the door no way of knowing no one came to the drive-through window when I parked there nothing.

Will give you disgusting steak bites you never ordered but not the au jus for your food. And when…read moreyou come around, wait for another three orders, and get to the window, it's just 'sorry about that'. Because if I hadn't checked my food, I would have gone home and not been able to eat. Train your fucking staff

Luv ittttt Best rice!…read moreThere dr.pepper is to die for, Spicy pico de galo!! Best manager mr. "see you tomorrow" iykyk

I am so happy when we stop in here! Consistent food and drinks, fun atmosphere and great prices!…read moreService is quick and always enjoy everything!!

This is the worst BK location I've ever been to! It's had problems since the day it opened…read more Yesterday I grabbed breakfast and had a few issues with my order. The lady working the window got an attitude and huffed and puffed. I asked her what her name was and she said, "Jennifer". I asked if she was the manager and she said, "yes". I asked her who her manager was and she said, "I don't know". I said, "you're the manager and you don't know who your boss is?". She said, "yep". So fill out your surveys because there isn't a customer complain number, you have to do that online. That's why this manager acts the way she does, doesn't care about customer service and freely lies because she easily gets away with it. Hopefully her manager can be located and will make adjustments.

horrible. had to wait 30 minutes for a number 3 and a number 1. there were 4 other cars in total.read more

Horrible! Placed three orders on line in the past few weeks, none of them was correct. The last…read moreorder was for a 5 pc deal, 3 breast, 2 wings, 2 sides and 2 biscuits. I received 3 thighs, 1 wing, 1 leg, all raw, slick and slimy, and the biscuit 5 of them must have been baked last week hard and crunchy. Nope, not going back.

This absolutely hands down the WORST chicken place I've ever had. Cheap ingredients and horribly…read morecooked. Mashed potatoes taste like paste. The chicken is all dark and extremely greasy. I can't even believe they're in business. I can be critical but this just was ridiculous. People should not eat this "food". Whoever wrote the reviews that said "classy" should be checked out for mental heath. It's that bad. It was awful.