This is the worst customer service ever y'all are the only people open this late with the slowest team working and When you finally wait forever to get your food it's cold as hell I been in line for 30 mins wtf !!!!!!!!! read more

Made an online order and I'm the only person in line and I still waited 30 plus minutes for my food

ordered my food 10 min prior getting there and waited on line for 20 just for my food to be cold.

Literally waited 40 min in drive thru and they still messed up my order. How if you had all that time?? That's disrespectful

Ordered chicken tenders. BBQ and honey mustard sauce. Got home. Opened box. No BBQ or honey mustard sauce. Also, the girl working the window was unfriendly and put out by my request for "extra ketchup." OH IM SORRY WAS IT TOO MUCH EFFORT TO GIVE ME 5 KETCHUPS INSTEAD OF 2? read more

Could have been better...SHOULD have been better. The drive through, as other folks have said, is a guaranteed long wait. Yesterday it was 15 minutes from the position right behind the car ordering to driving off. Everything else is wildly variable. The fries vary from crisp and cold to lukewarm. Burger buns are almost always cold and on the last trip the toppings were sadly lacking in quality and quantity. The milkshakes remain good, though, and in the summer heat the HUGE drinks are really appreciated. ALL Whataburgers are having problems with the meat...it is simply tasteless, a gray blob in your mouth with an unsatisfying texture. If it wasn't close I wouldn't give this place a second thought. read more

French Fries are better than average, The Fried Chicken Sandwhich-NOT. Stopped in for lunch today 10-25-2019; at 1:00pm during lunch rush. Waited about 10 minutes for my order-#10, Fried Chicken Sandwhich combo with Fries and a tea. The sandwhich was freshly cooked, piping hot, but, very dry, not juicy like a Chick Fil*let or Popeyes, more on the level with a Wendy's or Flyrite. I also didn't really care for the sauce they used- would prefer mayonaise. The fries were better than average though. read more

I had the worst hamburger of my life. I grew up with Whataburger and always loved them, but the last 3 times I've been disappointed! What is going on!! The last time was the final straw. I was very hungry and stopped in to the Anderson Lane WB, to find that I had to search for a table that was clean, the maintenance person was standing in the customer order area with a rolling mop bucket full of dirty water, staring at an employee putting up Balloons for WB birthday. I had to find my way around them to order. Upon ordering a simple WB junior with cheese, I had to wait a full 15 minutes although there were few customers there and only one came after me. I ate the burger because I was very hungry and on the way to a meeting. The patty was tasteless and over cooked, the cheese was not even remotely melted and the bun was dry and tough. I couldn't get out of there fast enough! But to top it off, when I tried to put my trash in, the trash cans were so full I had to leave it on top! Disgusting! And all this while the employees were standing around playing "happy birthday" and not doing their jobs! I WILL NEVER GO TO ANOTHER WHATABURGER. This is a travesty and a loss for everyone. You used to be so good! read more

Food is top tier but this location takes FOREVER to get your food out. Expect to spend at least 30 minutes in the drive-thru.

Great hamburgers and onion rings for a decent price. The onion rings are always fresh and delicious.

Slowest drive thru ever. Like 10 minutes per vehicle. If you actually wait it out, the food is way worse than any other location I have ever visited. Way better to drive to another location. read more

The SLOWEST service ever. How in the hell does a drive thru line take 40 minutes for breakfast? Seriously, does the owner of this location not read the reviews? read more

The kid: Mom, wake up, quick! Wake up! Me: What??!! What's wrong??!! The kid: I have a bag of Honey Butter Chicken Biscuits! Me: You woke me up to tell me this?? The kid: Yeah. You need to taste one. Me: It is 11:30 on a Monday night! The kid: Just trust me. Get up and have one bite. Me: They had better be good because I was sound asleep and I don't eat gluten. The kid: You will eat this gluten. Me: (Biting into Honey Butter Chicken Biscuit...) Wow. That is really good. Can I have another bite? The kid: Sure. Uh, you know those unexcused tardies you asked me about in my Advisory class? Me: Yes.... The kid: I was at Whataburger. I'm seriously addicted to these things. Me: You have my blessing. read more

service was terrible rude and disrespectful cashier girls don't know there names but will not go there again i was a daily customer but not anymore read more

This is my favorite Whataburger in the world. My senior year at UT, I had a job that would frequently keep me until 2 in the morning or later. No, I wasn't a bartender. That would have been a cool job. Anyway, I lived on Steck. This was the closest restaurant that would be open and take credit cards. I must have eaten there 4 nights a week. The other three nights, I starved. Now, I used to have a really bad habit of keeping a ton of crap in my car. I drove a white Acura that my friends called the White Hole. I did this to keep from having to ever take my car. I saved a ton on gas, except for hauling all that crap around and killing my fuel economy. So, early one morning, I hit the Whataburger. I get to the window and realize that I didn't have my wallet on me. Also, I was super famished. Well, crap. I get to the window and explain my plight. The guy hands me the bag and says, "It's ok, man. We all need help sometimes." I drive off, thinking how cool that was of them. Then I look around my car. There's a sleeping bag. And about a dozen visible Whataburger bags. Seventy-four empty Marlboro Light boxes. "Shit," I say to no one in particular. "They think I am homeless." And that was in the top 5 free burgers I ever ate in my life. read more

Shot over to Whataburger with a client to grab some junk food before viewing some properties. Quick and easy, right? I ordered some onion rings, client, some fries. We sat down, and proceeded to watch, slowly, each other's skin wrinkle, our hair grey, the world modernize around us, the ice caps melt, etc., etc. 20 MINUTES LATER, they came by our table and dropped off our food. "Is there anything else we can get you?" A time machine? read more

OK, this review might be sort of unfair, but it is true. Your mileage may vary, etc. I can't ever go back to Whataburger. And it kills me. But the very thought of a WHATACHICK'N, or indeed even the sight of that familiar orange and white roof stimulates a fright AND flight response in my system worthy of seeing one of those "rage virus" zombies in the 28 Days Later movies. If you've ever had food poisoning, you know what I mean--the very thought of the food that caused it is enough to make your whole body shudder. For me unfortunately it was a sandwich and venue I loved. This could happen anywhere, and I understand completely that thousands of folks eat there very day and night with the glee and jubilation I used to have at 4am when nothing else was open. I was a WHATACHICK'N afficionado, and I loved that sandwich. But I got me some baaaad chick'n and the rest is gastrointestinal history. The worst part (and believe me, there were several candidates for "worst part" in this multi-focal, multi-orifice saga) was that it hit on a Saturday evening, lasted all day Sunday and showed little signs of fading even on Monday morning. AND I was about to board a 23.5 hour flight to Sydney on Wednesday, with a comfy business class seat reserved and paid for. I did NOT want to spend 23.5 hours in a small & smelly portapotty at 40,000 feet excreting myself inside out. My good doctor decided we could not wait for cultures to come back from the lab, so he actually said "in the absence of a diagnosis, let's proceed with the cure." I loved that man. Doc was forthcoming with an injection of some sort, two prescriptions and a third pill that went under my tongue to instantly stop cramping as needed. He demurred on my suggestion of a large cork. My system regained what passes for normality before I hit the airport, thank the stars. Sydney was wonderful, and so was the flight. But I have never been back to my dear old friend Whataburger. read more

First off, read my previous review. Nothing much has changed.... except that I'm REALLY glad that I dislike onions instead of being allergic to them. Ordered my burger without onions (it's even on the receipt!) and there they were, only to be discovered when I got home. Also, asked for unsweet tea (I enunciated and it was repeated back to me) and received sweet. This time, I mean it. I'm not coming back to this location. I'd rather drive much further for much better quality. Hell, I'd rather go to McDonald's (as opposed to this Whataburger location)! read more

OMG. I stopped into this Whataburger last night for the first time last night on 9/21. I have eaten at Whataburger locations all over Texas since my teeth came in. This one last night was the best one OF MY LIFE. Geezus, it was delicious. Double Whataburger, with cheese, jalapeños, all the way with mayo AND mustard. Night crew on 9/21, keep doing what you're doing. It was 'slap yo momma' good! I can die a happy man now. THANK Y'ALL! read more

As far as fast food goes, I love this particular Whataburger! I used to go to various spots for a drive thru breakfast on my way to work but the morning shift peeps at this location are so pleasant and quick in the morning that I find myself mostly going here. What can I say? I'm not a morning person and it really helps that they're always so cheerful. It also doesn't hurt that they give my pup snacks in the drive thru. read more

Very seriously the slowest drive thru I have ever been through. I have sat in line for 20+ minutes on at least 5 different occasions... never again. Which sucks because I do love a honey butter chicken biscuit and live around the corner. Not worth it though. read more

I went in super nice staff always get you what you need. And quick story I order 9 piece chicken bites and I get my food and the worker ask if I could give him my food back because they forgot to put a chicken bite in. I don't know about you but I though that was so thoughtful that they made sure to give me all of my chicken!!!! read more

READ: DO NOT GO TO THIS WHATABURGER. Honestly. Drive the extra 10 miles and find another location. This place is the fucking worst. Not only is the drive thru a nightmare (you will sit in the line for at least an hour, trust me), but the staff inside is useless. There was an extremely rude gentleman harassing my friends and me when we went inside to order food and the only thing the staff had to say was "We get these kinds of people all the time, we can't just kick them out," like WE were the ones that were in the wrong. These people don't give a shit about their customers or maintaining ANY kind of professionalism. Do yourself a favor and turn around, go to the Domain and hit up Shake Shack. Better burger, same price, WAY better staff. Whataburger is a Texas staple. They should adapt some Texas hospitality instead of waving their customers off like they don't matter. Some management would be great. read more

This location has gone WAY downhill in the last few weeks. Went tonight just before a large rush. Order 227733 if any one at whataburger corporate is watching. 25 minutes later I'm still waiting for my food because they decided to serve two friers full of fries before seeing my order. Go there if you have plenty of time to not eat. If you're in a hurry, p Terry's might be a better option. read more

Waited in the drive thru for 30 mins when there were like 2 cars ahead of me. Whataburger drive thru always takes a while but this seemed worse than usual. Nothing wrong with the quality of the food it just was not worth the wait. read more

Been in the drive thru for 25 minutes. I'd leave but the landscaping and curb won't allow me to. read more

Whataburger - Fast Food Near Me - Austin, Texas

bussy bus burgers. best part of texas, and their chicken tendies are really bussin as well.

Spent 30 minutes in the drive through with less than 10 cars in front of me. Great way to spend an afternoon! 10/10 do not recommend.

The night manager is a MAJOR A**Hole!!!! We pull up to order while it's raining and he's rude right at the start. He has ZERO CUSTOMER SERVICE skills. When we got the window he made very rude and offensive jokes!! He made the entire transaction extremely uncomfortable. Our burgers were thrown together so sloppily!! Everything, veggies and sauce were all piled up in the middle of my patty melt and the entire outside of my burger was dry!! The manager and my burger were disgusting. Don't waste your time at this location. read more

I've been sitting in line for 45 minutes. There were only 4 cars in front of me. I've had faster service at an actual restaurant. The food is good, I mean it's Whataburger, and the staff is courteous but they seriously need to up their drive through speeds. #HungryAndWaiting read more

Well, I have a 30 minute lunch and just spent 30 minutes of it in the drive-through line. :( Would have expected a free fry thrown in or something. The food tasted fine and the order was correct, but hasn't been 2 of the 3 previous visits. Management here might need some new training. read more

If I could rate this Whataburger negative 5 starts I would. I've been all over Texas , and have ate at a Whataburger at all locations, 32 to be exact. And this one is by far the worst Whataburger of them all!!! They never get our order correct. And the food is always cold or burnt. Today the Mayo was spoiled. So I called to speak to a manager and the 1st person lied and said she was a manager but then eventually handed the phone to a manager. When I told her my issue she was arguing with me and being confrontational instead of helpful. I asked her to at least pull the soured product off of the line. She said it was fresh. Again arguing. If you want to get the worst service and disgusting food then this is your place. We will never go here again. Absolutely disgusting! read more

You know what I've recently discovered after living in Texas for nearly 17 years? Texas toast and gravy. Yes, if you've been drinking heavily and you just wanna consume a little bit more, then I recommend the #8. On other days I recommend #'s 1, 2, 5 and 7. read more

Ronnie is the best she will remember your order if you are a regular. This location has been around forever. I never have a bad experience ever read more

Forgot an order of fries, didn't put my burger on Texas toast, and had a hair in it. The trifecta!

Wow, absolutely the slowest whataburger place I've ever been to but i totally undersyand why. The workers are super duper friendly and nice and they love small talk haha. Would have been juat 1 star if it wasn't for the happy and friendly workers! read more

Whataburger - Drivethru - Fast Food Near Me - Austin, Texas

I'm a Whataburger fan and this location is clean, timely, and rarely gets my order wrong. In fact, the main reason I'm writing this is because of a recent experience where they DID mess up my order. My wife picked it up and when she got home, we both noticed they had left out my fries. Annoyed, I drove back to the restaurant expecting to be greeted with a worker who could care less and would just hand me some fries from under the heat lamp. But they apologized and offered to remake my entire order. They also threw in an apple pie and refunded me my money without even being asked to do so. I felt like they tried to do everything they could to remedy the situation and I was impressed. I'll definitely be back. read more

I love water Burger and really appreciate that these guys made an effort to have my order on time when I called in. Very nice.

Reviews are true. This place is S-L-O-W. Food is fine and what you would expect from a Whataburger.

I've visited this Whataburger more than I care to admit over the last five years, exclusively between the hours of 11 PM - 5 AM, always drive-thru. The food is generally consistent, but it comes nowhere near to Sam's steadfast ability to never ask you if you want ketchup with your fries. If you don't request ketchup, you're SOL. Have you ever arrived home with fries and no ketchup? Even if I manage to acquire ketchup, by that point the fries will be cold. It's a bad situation. Seriously dude, you've worked here for several years now, do you not know that people want ketchup with their fries? Literally every other drive through worker asks me that. C'mon! read more