I've been to many a Dairy Queens in my life, but this one has something going for it that no other location has. Good old fashioned customer service and fresh product! I normally hit up fancier and pricier burger joints but sometimes you want something quick, simple and consistent. I go in and order a #1 for dine in. Took a few minutes but it finally came out. The manager herself delivered the food to the table(sweet Asian lady)and she kindly asked if I wanted any extra condiments or napkins. I thanked her and I stood up and offered to grab them myself but she insisted I sit and enjoy the food and she politely got the ketchup n stuff for me. She smiled and said if there was anything else I needed to just ask. I go for the fries.. fresh n hot! A+ I take a bite of the burger and WOW! It was HOT and the ingredients were fresh too. Onions nice n crunchy! Lettuce n tomatoes were crisp n zesty! Even the bread was fresh! Crazy, I know. So as I was eating I was watching how customers came in and knew her by name, and how she greeted everyone with a warm smile. Her staff was mostly school kids but they acted and worked cheerfully. To me that says a lot about not only the quality of the work environment, but also how it shines through in the product itself. I wanted so badly to compliment the manager directly but they were busy and i was pressed for time. Figured I'd give them a solid review. Fast food joints are a dime a dozen, but so long as they keep delivering this kind of good service they'll stand out from the rest. Thanks..I will return soon. Jesse C. read more

Guy helping us on the drive thru was so polite and nice it was refreshing to hear. Rarely see that these days, thanks! Shakes were delish as well. read more

first of all, show just this location some love , they always capture the 80s taste of dq which was ssoooo fantastic , second, you all didn't hear it from me but their orange cream shake puts wendys too shame.seriously you all have to give it a try but it will win you over. last,they are still fast and polite as ever thank you all!!!!! read more

Dairy Queen - Orange cream Shake it did not last long given outside was 87* with humidity feels like 98* - Fast Food Near Me - Austin, Texas

There was a flat piece of pickle in my large banana shake. Absolutely disgusting. Really???

Prices went up, the quality of food went down. The cashier that took my order was high or impaired on something constantly giving me the wrong things. The floor was sticky under our table. Small quantity of food read more

Food was good. The service was very great. They were patient with me as I had hard time talking as broke my jaw. They were courteous. I was pleased with all the service. read more

Yum ! Love Dairy Queen! Always nice and friendly folks working here. Great service nice people awesome just love it. There's no attitude. No nothing . Great service nice people awesome just love it. There's no attitude. All good and yummy treats. Yummy!Yummy! Yummy! Yummy! Yummy!Yummy! Yummy! Yummy! Yummy!Yummy! Yummy! Yummy! Yummy!Yummy! Yummy! Yummy! read more

Went through the drive through today. I had ordered an Ice tea with my combo. I like mine unsweet with sugar packet on the side so I can regulate sugar intake. When I asked the girl at the window she says they don't have any sugar. I said, "really, you have no sugar in the whole Restaurant? " She tells me that she doesnt have any in front of her so she cant help me. I say "I have to come inside to get it? She says ok. So I had to pull around, park the truck and go inside only to find a whole bin full of sugar packets. The point of a drive through is so the customer doesn't have to go inside. I cant stand lazy employees like that. And these are the same people that want $15 per hour for working at a burger joint. GTFO you deserve minimum wage for that kind of effort. read more

All around garbage. Bread was stale. Main cashier was high as a kite and couldnt hear the difference between 1 and 3 medium drinks. read more

Dairy Queen - Fast Food Near Me - Austin, Texas

This DQ is consistently good and has friendly staff. I like the flame-broiled taste of their burgers, and the staff is conscientious about meeting special requests. The tacos are always crunchy, with fresh toppings. I recently tried the chicken and dumplings after seeing their advertisements, which remind me of how my family prepares them. I would recommend them: tasty, with just the right consistency of gravy, but not chock-full of chicken (but that's what I prefer). I could go for firmer dumplings, but that's just me. They offer a free side of Texas Toast; who can say no to that, since the meal itself is already fattening, lol. My 5* rating is keeping the category in mind--fast food, not that it's the best restaurant on the planet. This particular location is definitely one of the best. Save room for the soft serve, of course! read more

I was at the drive thru yesterday like around 10:00 pm and while I was looking at the menu at the drive Thru I laughed and one of the employees copied my laugh as if she was making fun of me. What costumer Service is that ! Very disrespectful workers, they forgot to put the fries in my bag instead of making fun of costumers make sure you get peoples order right ! read more

Wow, what a nice DQ! The people working here were very friendly and the place is immaculate. You know when you go into a restaurant and touch the stuff around your table and it's usually all greasy feeling? Not here. The older couple (who I assume owns the place) actually seemed to care that you were there and provided great service. The food was fresh and piping hot. I got the chicken strip basket. I will be back soon enough for a big blizzard. read more

I am giving two stars for their dipped cones and blizzards. I am withholding three stars for everything else they serve. Oooo....BURN! read more

We passed by here on the way home from picking my husband from work. They have a DRIVE THRU, you don't have to get out of the car in the heat you can stay in the AC of your car. So thats what we did this evening... My husband ordered a Large Vanilla shake, My son ordered a Large Recess peanut butter blizzard and I my self ordered a Medium Chocolate Extreme We are all happy with our treats and will be back again! read more

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This is my favorite Dairy Queen. The staff is young but is friendly and professional. And they do a good job mixing the Blizzards all the way thru. Sounds like a small thing, but it makes a big difference. I love Blizzards! read more

What happened to the fries. I requested additional gravy. I'm guessing they had to remove fries to fit the extra gravy. Not a happy customer read more

Dairy Queen - Where are the fries?? I added extra gravy so I'm guessing additional fries we're removed. - Fast Food Near Me - Austin, Texas

This is a standard what you expect from a DQ. I've been to a few and I was a bit surprised when they didn't have all the different flavors of blizzards that I was used to. They have a much smaller menu to choose from. But they were quick, so I don't hate it. Its also a bit dirtier in there than what I expect. On the bright side the cashiers are very nice. read more

Workers spit in the food when customers are rude,I seen a worker in the back scratch their ass before handling someone's taco with out washing, this place is disgusting and I feel so sorry for everyone who eats there. read more

Oh Dairy Queen, not sure what I expected! I love the speed of your drive through and your to go buster bars but, that's where our love affair ends. I ordered what I thought was the chicken tender meal but, I ended up with chicken fried steak tenders with French fries and Texas Toast. The chicken fried steak tenders came with country gravy dipping sauce. The tenders were not so great, lacked flavor, were mooshy and just completely unappetizing. The gravy was actually really good, well-seasoned and the perfect median of thick but, creamy! The French fried were cold and undercooked! The Texas Toast was buttery and savory! The drive through line is very slow and it's hard to turn out of this location back on the road of Lamar! I feel like you could probably spend your $10.00 better somewhere else! read more

This has to go on my Acceptable Chains in Austin list. Just b/c DQ is awesome. I crave this place and the dipped cone which was instrumental in my childhood development. They have the greatest Blizzards and my husband luvs their chicken fried whatever. DQ is a welcome sign on any road trip and brings back just the right amount of nostalgia. May DQ beat McD's in shelf life! read more

This is my luch break spot and a blizzard date spot.. It's clean and it usually doesn't take for ever to get your food..

World's slowest drive thru... Good chance your ice cream will already be melted by the time you make it to the front of the line and they process your payment. read more

What kind of ice cream shop, let alone a DQ, doesn't serve chocolate ice cream? We were told the only flavor they sold was vanilla. Neither sprinkles nor different size cones (no kid size)! I'm aghast!!!!!! FIVE stars for the employees who probably thought I was just a crazy New Yorker but were still courteous and kind!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Laundry took a little longer than usual and instead of battling 5 o'clock traffic back home we decided to go ahead and eat. We needed some place cheap- which is usually when we turn to chains. We would have probably had better luck if we had just randomly chosen a place. I try not to compare things in Texas to back in GA, but when its a chain its hard not to expect the same quality and items. First we got overcharged by $2. Whatever, I wasn't in the mood to stand there and discuss and try to show the cashier how he'd over charged us, so I just let it go. The fiance got the new steak tenders- I tried one and they were too bad. Not the best I've ever had but pretty good for fast food. I got the chicken tenders. They should have been called breading tenders cause that was all I could taste- the bits of chicken were small and there was so much breading the tenders were tough to even bite in to. THEN when I ask for buffalo sauce apparently they don't have it. Ok, fine, so I ask for BBQ sauce. They don't have that either. I'm sorry but what kind of restaurant doesn't have BBQ SAUCE??? That's just insane. So I tried to enjoy my tenders with ketchup, but it was hard. We won't be coming back here, that's for sure. read more

Came to this location and they gave us the wrong order. We over-paid and ended up with the wrong blizzards. They give them to you in a bag, so we wanted to wait and eat them at home and to our surprise, we not only got gipped, but also not what we were craving. I was, very disappointed, to say the least. read more

I go here every time I get the hankering for soft serve. I get a dipped cone or a blizzard anytime I go. Service is quick and they've yet to @%$# up an order so I continue to go anytime the craving hits. read more

Went here once and was disappointed. My husband and I went through the drive-thru and ordered an oreo blizzard and a hot cocoa blizzard. There was only one car in line ahead of us, but we still ended up waiting a pretty long time. Usually I don't mind a wait, but when I opened the bag I found that they gave me an M&M blizzard instead. How do you get "M&M" from "Oreo?" It wasn't even busy at the time. I could have gone back and complained, but decided it wasn't worth the time. I ate the M&M blizzard. It was fine. But not what I ordered. They also didn't have the chocolate soft serve cones you can get at many other DQs. I won't be going back to this location. read more

This place used to be a perfect 5 stars for years. I don't know what happened but, the prices went up and the quality went way down. Sad. Only giving two stars because the girls on the drive thru did a wonderful job at their customer service skills. read more

I'll go the .3 miles to the location on Burnett before considering this location again. I went through the drive-thru around 4pm on a Wednesday. Baby was asleep in the car seat, I knew dinner was about 4 hrs off... A Blizzard would tide me over! So, I swung into the lane and ordered. 20 minutes later and 3 cars later I'm handed a bag. I don't know about you, but part of the fun of a Blizzard for me is the upsidedown demo. Nope. None of that. Minor point, but okay, right? Not even close. I don't know what "flavor" Blizzard that was, but it was assuredly NOT what I ordered. Nor did I request extra freezer burn. Sure, I could have pulled a u-ey, gone back and complained. I'd already lost 20 minutes, they aren't getting more of my time or money. read more

The mango-pinnacle smoothies are delicious ! :D And they have good service just take a little bit on the blizzards but everything else is good they're 5$ fan food fries , toast , chicken strips , umm my mouth is getting watery already :p They're Service again is just GREAT. This is what I LOVE about TEXAS read more

I use to work there and my managers were amazing .they are always helping their employees .ms.kim is an amazing Manager . She was always helping me become greater than I already was and she loves my daughter to death . My daughter use to come in and ask for ms.kim .this was the best job I have ever had and I would love to work here again . All the employees I met were amazing and the environment is fun and cheerful .the cleanest place I have ever worked and everyone worked amazing . When people ask me what my favorite job is I always tell them the dairyqueen on north Lamar and trust me when I say the people here are amazing . p.s. Elisa Fennell read more

I've went to this particular Dairy Queen for burgers as well as birthday cakes. While the food was great, I'm writing about the ice cream cakes I purchased for birthdays. First off, the ice cream cakes are on the expensive side, but in the end they were the hit of the party. I called in an order for the large Oreo cookie cake in February for a birthday (same day that I needed it)...it was ready upon my arrival, with the caption I requested being beautifully written on the cake in chocolate. The cake was delicious! I called this same Dairy Queen for another ice cream cake this month (the same day that I needed it)....this time I chose the large Strawberry Cheesecake. Again, the caption was beautifully written in red to match the decorative strawberries...me saying this cake was delicious is an understatement. Let's just say, I'll continue to order these expensive ice cream cakes as long as they continue to look and taste delicious. I don't want to take away the fact that the restuarant was clean and the staff were attentive and very professional. I have a Dairy Queen near my home, but my preference is this particular Dairy Queen on North Lamar. read more

For a limited time only DQ on No. Lamar will sell you a cup of chicken and dumplings for $3.99! Very tasty! The DQ on Burnet Rd. recommended I go to Lamar location as Burnet location was not offering the Chicken and Dumpligs! 3/30/2019! read more

Honestly, the BEST ran fast food establishment I've ever stepped foot in. The owners of this DQ are the nicest and kindest people you'll ever encounter. Everybody is courteous, food is always fast and hot, and it's always clean. I've never been disappointed when visiting this location. read more

The restaurant was clean , service was great and food was FRESH!!! Normally you walk in to a fast food restaurant and expect to be rushed with your order, not here EVERYONE was pleasant ! Definitely coming back next time I'm craving DQ read more

I was pleasantly surprised by how clean and quiet this DQ is, at least when we went on a Sunday late afternoon. Like the other DQ that we've been to on Burnet, this one does not reek of fried food inside and the employees are friendly and competent. read more

Came in to get a cake for my bf bday and I can definitely say that I was satisfied with the outcome because not only did it look good but it tasted amazing!!!! read more

We got the dude sandwich. The steak didnt taste all the way cooked and the lettuce and tomatoes tasted old. Ruined the whole meal. I will not be coming back. Also had hunger buster same prob with the veggies. Disappointing! read more

Pretty yummey except I didn't get my blizzard that i orderedso I give it a 2 out of 5

Recently purchased a gift card from the Burnet Rd location which happens to be a Mayfield location as well, I have used my gift card there once and had no trouble, today I came to this location and I was told that my car was declined because it hadn't been activated, I told the guy on the window that it was impossible because I had just used it at the other location and they didn't have any trouble whatsoever, he told his manager and his manager said basically the same thing when I offered to call the 1800 number in the back of the card they basically said you can do that yourself, so I went around and made the call and indeed I had a remaining balance of $30 which it was enough to pay for my meal, while I was on the phone I tried to show the manager but they ignored me and I ended up not getting my food, that's pretty f****d up if you ask me, what kind of customer service do they offer here, none, I work in the customer service side and you go above and beyond for your customers within reason and this wasn't the case, I felt pretty embarrassed and discriminated, manager's name was Larry by the way. read more