This is the slowest Whataburger in Texas. It's been that way for years. Even the old one was slower than slow. When they built this one I had hopes that it would be faster. No such luck. I like Whataburger, but usually avoid this one. read more

I just drove all the way here to get my daughter breakfast before school and they are closed. I called them on the phone to ask what was going on and they said they were closed and wouldn't open for another hour. I asked the girl, aren't y'all open 24 hours? She said yes but right now we are closed and check back in an hour. Yeah, no thanks. I'll now drive somewhere else and she will be late for school. Somewhere that says they are open 24 hours a day everyday, and actually are. read more

I wanted to give you no stars at all!!!! I have ordered the sweet and spicy bacon burger twice this week each time they screwed it up. The first time I asked for mayo, no mustard and no onions. They made it mayo, and no onions and no spicy sauce. Today I ordered mayo no mustard, thinking the onions came with the sweet and spicy sauce. They made it mayo and still no spicy sauce!!!!!!!! Why is this so hard to figure out!!! If I didn't want the sweet and spicy sauce but wanted mayo, I'd order a regular bacon cheese burger!!!!!!!!! Update: The picture below says it all. So tired of the incompetence of this place. read more

Literally I don't know if it's just La Marque that sucks in general or this specific whataburger location? Literally waiting for TWENTY MINUTES for food and still only get HALF of you order is past ridiculous. Literally all the employees where so concerned with getting off work and didn't seem to care about the customers. I mean fast food is LITERALLY customer service in a nut shell. Never returning to yalls location. Also... I'd give the person their money back not offer them a stupid apple pie. Keep your apple pie. You won't be seeing my face their again... Also I'm pretty sure they gave my order to another man who ordered AFTER me... read more

Early in morning 611 with very little business and this location still very slow on getting your food out to go!!! All around bad attitude from staff and mgr. Its call fastfood for reason!!!! Without customers you wouldnt have a job. I would said 90% of your customers are shift workers. We dont time have for you to take 15min on one little breakfast sandwich to make!!! You need need to understand what fast food really means and most of all customer service. read more

We ordered two taquitos and a chicken strawberry biscuit. The kitchen messed up our order and the order of the people behind us. We ended up with only taquitos and no biscuit. There was a young man named Rogers or Reggie that was running around making sure everyone was taken care of. He was moving so fast I couldn't read his name tag accurately. He was saving the day for that restaurant. He fixed our order and the people behind us right away. Then he fixed several other orders as well. The kitchen at this place has a hard time keeping up. It took over 15 minutes to get our order. But I gave four stars because this young man was making it happen. When our order was wrong it took him less than a minute to fix it. read more

HORRIBLE service. The employees always have an attitude and are rude if you ask any questions. Driving to the League City location is definitely worth it. read more

The girl at the register was on her phone while taking orders. I've been waiting for over 25 min for my food. Just two simple meals. If I knew how long this was going to take I would of gone somewhere else! read more

Super slow!! Worst Whataburger I've ever been too. They always only have 1 lane open, understaffed and they are rude. Whoever is managing this location is doing a horrible job! read more

Well, what to say? This place sucked! Everything was cold, my husbands coffee was the only thing warm. We had to go back cause they forgot my toast for my chicken strips. Everyone acted as if they were in slow motion . I normally love Whataburger. Too bad I won't be coming to this one anymore. read more

I Decided to have Whataburger for Lunch today and it was absolutely amazing. My order was made right, fries were good.

The worst! Don't stop here! We waited forever and then food was cold. The employees didn't seem to care at all

Love this location. Staff is so friendly and polite. This location seems to stay very busy, but never delayed our order. Food is always consistent as well. read more

Best burger ever. This location is fine. Never had any problems. My bf however, they put mustard and onions in his burger when he requested ketchup, pickles and cheese only. Also, they forgot his fries once. But the food makes up for their mistakes. read more

This is by far the most disappointing Whataburger I've ever visited. It's a embarrassment to the Whataburger name. We ordered a Patty melt and a jr burger and waited 45 minutes. There's absolutely no good reason for that kind a wait at a FAST FOOD place! Seems like new management is required at this location. read more

Very good for a fast food burger, it is like the in n out of Texas. Fresh quality burger and great fries.

Wait times are ridiculous if you HAVE to stop here make sure you've got nothing planned for the next hour. Chicken box was over cooked and half of it wasn't edible. Everyone around us seemed to have been waiting for their food as well. Service wasn't like other Whataburgers. Didn't bring napkins or ketchup. Half the drinks were out of service. They were very understaffed. Would not recommend unless management changes. read more

This is by far the worst what a burger ever. My order is never right. The staff is uptight all the time. Retrain or close down

Once again my order is incorrect! Burger is dry and burnt and bun looks like someone sat on it!

At this location a few workers are very rude, ignorant & play dumb!!! I gave this location one more chance and my last time.. Who orders a Whataburger meal to go with "grilled onions" but they will give "few napkins"?? When I waited patiently on my phone for the drive thru lady to return she opened window, looked at me with her brows wrinkled, glasses to her eyeballs, lips smashed in & not one word but starred?? *Should of seen the look on her face when I asked for napkins!! May one day while she eats out, "food liquids" fill her lap" then she'll understand why I paid 9.00 dollars for a few extra napkins. Jeeeez. Wendy's is near, so is Sonic, Taco Bell, Panda Express, Pizza Hut & Kelly's Diner is 2 exits away too!! read more

Tonight, I gave the cashier $9 in cash and told the person to put the rest on my card. In the process the cashier did not put that I had cash in. It charged my card the whole amount. My mom went to go tell the manger (I have my son) and she got the $9 back and apologized. THEN when we were waiting for more tea to be put out we overheard the manger taking shit about how it was just $9. THIS IS UNACCEPTABLE. I will be going to a different location since this is not the first bad experience here. read more

This place needs to get it together! This was our second visit and last!!!!! Both times we have come, it took 45 mins to get food and not even during peak busy times. They focus on drive thru and forget the lobby. Then when you get the food, it's cold. read more

this is the worst whataburger i have ever been to, i don't know what kind of idiots they hire. they forget everything and can't make anything right read more

Employees are extremely antisocial & grouchy even when ordering my food. Very unpleasant experience.

This is the worst Whataburger I have ever been too. Save your time and keep driving. Food was disgusting, did not even give me toast or fries with my chicken strips. Also stingy with ketchup. I've never written a yelp review before, this place sucked. read more

Im a native Texan, I've been to a lot of whataburgers around Texas and this is BY FAR the worst. It's unexplainable the lack of service and consistency here, I keep going back because it's the closest to my house but I always drive away and go to Wendy's instead. DO NOT go here unless you're willing to wait an hour for 1 meal. read more

Normally we get good service there but today whoever the manager was was very rude we got a large order and we're going through our drinks and found that we had the wrong drink and when we tried to give it back she wouldn't let us give it back and gave us an attitude about that then when we pulled up we had that big bag of food and I was looking into and she said well you need to pull out because you're back in traffic I was just buried I thought that was just very rude so I can't member what her name was but I think she was the manager. She also questioned us saying we had the correct drink read more

SLOWEST Whataburger ever! Very rarely do they get an order correct. Someone needs to come in and show them how to run the store to make it more efficient. You can look in the back where everything is prepared and see the lack of teamwork and appears to be pure chaos 90% of the time. read more

I don't eat a whole lot of fast food but when I'm in Texas I have to hit me up some whataburger. They truly are an amazing fast food chain. They have these jalapeño cheddar biscuits that u can get with chicken or sausage and they just delicious. When we stopped I grabbed an extra plain one to just enjoy on the ride read more

This place is trash. Drove into the drive thru with three cars in front of me at 1230am and ended up getting stuck in line for an hour. When we got our food, it was cold and the ice was already melted in our drinks. Save yourself, go elsewhere. read more

Do not go here if you are in a hurry. This is the worst managed fast food place I have ever been to. I just made the mistake of coming here again and waited 25 mins for a taquito. As I was waiting employees were screaming at each other and no one seemed to know what they were doing. The last time I came here I waited almost 35 mins for a Whataburger with cheese and I received the wrong order. I will not be coming to this location again. read more

The food from here is usually okay. BUt tHe morning cc'd we customer service kinda stinks. And I completely understand that mornings suck but holy cow. I asked for more than one ketchup this morning and the lady I the window told me I could only have one just for the hash browns. Never in my life have I been told that by any whataburger. I could hear her behind thee window saying that she wasn't going to give me it because she got written up for it. Funny thing is , she gave me more... but really?? I am the GM of a company and if a customer asks for something so Simple as ketchup then I give it to them to make sure to give it to them with out an argument or getting an attitude. Not to mention when you try and throw away anything pulling out of the drive way and it packedd full of trash.. needless to say I think I'll start taking my business tto a better location! read more

Worst Whataburger in the area so far. Messed up order twice due to new hire not knowing how to do their job. Manager came and apologized to THE CASHIER for the customers (my boyfriend & I) "getting onto" the employees when we very clearly and loudly ordered our food and got interrupted multiple times by the cashier due to her conversating with what seemed to be her peers at the soda fountains. After the 2nd mess up we asked for our money back and were told that we could not get a refund even though the food had not been messed up so we waited about 20 minutes for them to make our simple Whataburgers. Definitely not recommended to go here; this being the umpth time this place has messed up our food. read more

There was one cook and a rude server being extremely rude to my friends and the place looks trashed for being a new whataburger.

TERRIBLE service using the drive through. 2nd time it has taken me more than 20 minutes to go through. Defeats the whole purpose of using the drive through... By the time I got my food the burger was luke warm and the fries were cold. Ended up feeding most of it to my dogs. read more

Fries were soggy and cold, the milkshake machine is ALWAYS broken or maybe they're just too lazy to make one, wait time sucks, employees are rude, and they always get the order wrong. Don't even know why we keep going back except it's the only whataburger close by. read more

Slowest what a burger in the country is right he in La Marque. I ordered the #1 with no onions. After 3 cars beside me get their meal ordering after me I get mine and it's totally wrong. How do you get a #1 wrong. So I left and went to Chick Fil A read more

Waited 33minutes from time of completion of placing order to receiving food. When we asked "what happened or what was wrong?" We got no explanation, no discount on our order, and no apology! I have never written a review for a fast food joint, but this was so out of order that I felt it was necessary. People go through a drive thru for convenience and speed. Neither of these were met. Normally, would not be a big deal (stuff happens) but having no explanation as to why, the manager was "too busy" to talk to us, and no discount/coupon deserves a 1 star review. read more

Horrible service! No napkins, no straws!! It's hard to drink a float without a straw! I wanted a plain #1 burger with cheese so I got charged for cheese. No customer service skills whatsoever! I barely understood the woman when she gave me my total so asked again and she talked to me like a child! NEVER GO HERE GO SOMEWHERE ELSE!!!! read more

Staff was super friendly. If order was wrong they are quick to correct and eager to help.