Everything is bigger in Texas and that goes to say that Whataburger service yo some freshly made burgers, fries and onion rings. Best thing in Texas! read more

The fries always taste good. Sometimes there are long lines and they can take a while.

What is this Whataburger because it's definitely not a Honey Butter Chicken Biscuit. A chicken nugget is bigger than this. This is ridiculous I could've just bought a biscuit read more

Whataburger - #25 Honey Butter Chicken Biscuit - Burgers Near Me - Lake Worth, Texas

We used the drive thru paid 26$ for our food and asked for more ketchup seeing we only received one each (spicy and regular). They refused us saying it's a new policy. The manager started talking saying we can't give you more we are a slow store. While having this conversation the manager got loud. read more

If I were going on tidyness of the lobby alone, I wouldn't rate that well, but they get bonus for being visibly hard working and friendly with the customers and each other. The floor and tables could use a round of straightening up/sweep. But there was a large stream of customers blowing through non-stop, so I guess they couldn't catch up. The manager checked with the people already served if everything was good/correct, and she appeared to have a good interaction with the staff. It wasn't exactly quick, but again, it was busy. The overall rating here I think is a little harsh, and it's obvious a lot of the reviews are not recent and those "hit-and-run accounts", so adjust for that. read more

Ordered a patty melt no onions extra pepper sauce on a large bun When I got my burger it had onions I sent it back and it was fine in like 30 seconds got home and realized they just whipped the onions off bc it still had the onion taste read more

Whataburger - Should have known especially how the bun is all squished - Burgers Near Me - Lake Worth, Texas

This is the worst location they have. Raw chicken, terrible customer service, long waits for basic orders and the dining area is disgusting.

Ordered off of Uber eats and they completely messed up my burger it was rung up correctly and everything how is it that hard to make a simple burger read more

Whataburger - a receipt for a meal - Burgers Near Me - Lake Worth, Texas

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Got really fresh and fast burgers here. Ordered a patty melt and a sweet and spicy burger. Sooo good. Small, but the fastest whataburger near me. read more

Terrible speed of service. Does the owner know the restaurant is isn't doing well? it

Crappy service especially from the girl with red braids. Didn't even acknowledge we were there and ignored my wife when she asked for the restroom code, another girl across the restaurant heard her and gave it to her but hey what can you expect from a location with code for the restrooms. read more

This is the absolute worst Whataburger I've been too I'm really patient and understanding as myself works in customer service but I cannot with managers like Gloria I was in the drive thru getting food for my family and I always make sure to check my order before pulling off because everything is expensive now days I'm paying for it, so thing I want it to be right and I check and ofc it wasn't right so I respectfully let the driver thru worker know then shortly he brings my burger and it's wrong again which again I understand but then the manger Gloria comes to the window looks at the receipt and yells "ima need the whole order cause I know I already made this" so I hand over my order like okey check it cause I also have my receipt and this is the 3rd time and it's wrong! and she just had the worst tone and attitude. I know working can be a lot but if u don't wanna be here and u have anger issues over something u did wrong you should quit or find something else to do don't be rude and disrespectful with your customers! And btw they messed up my order and when the drive thru worker gave me my food he apologized and made sure it was fresh Because she messed it up! I don't mind at all Waitng until it right but her attitude I had a problem with read more

Stopped by here on the way home from deejaying a reception in Azle. When I arrived there was only 3-4 cars in parking lot. Parking lot was very clean of litter. Inside only had a few guest eating inside. The floors appeared to have just recently been swept, tables and booths were all clean and wiped down. The mens restroom was stocked and clean. Ashley, I believed was the Shift or Night Manager. She took my order and I paid with the Whataburger App and she thanked me for being a member. I order 2 Justaburgers and Large fries. While waiting and watching the night crew work and getting the food orders out hot and fresh. I noticed there was about 6-8 employees everyone was moving and working. This location has one heck of a drive thru business. My order was brought to me in a pretty reasonable amount of time. I watched 8-10 cars go thru the drive thru, while I was there that little bit of time. Great Job Ashley and Staff. read more

Whataburger - Burgers Near Me - Lake Worth, Texas

The first time this location mussed up our order, we were shorted a burger and were directed by uber eats to contact the store since all we wanted was our food. The store manager could care less and we ended up letting it go because we did not care much for the hassle. Fast forward to this time, the order we received was not even our order. Now we are talking $40 worth of food so we take the order to whataburger ourselves to get our dinner. The manager on duty said they would not give us the food we ordered due to order being a "large" amount. I'm like no way, we paid, we didn't get our food, just give us our food. And it's like three meals so not necessarily a "large" amount except for the fact that whataburger's prices are pretty crazy at this point. The manager on duty then called the store manager, Jesus Lozano, who then continued to refuse to give us the food we ordered stating that "it was the third party's fault". Here's the thing though, it's all their fault and we were the ones to take the hit. Not only are we out the $40, we did not get any food. And, we have to jump.through hoops to try to get a refund. The right thing to do was to just give us our food, apologize for the mix up and move on. Not cool Whataburger. Not cool. Boo on you and your cruddy management. I feel sorry for your employees who are not taught to do the right thing consistently and feel sorry for the neighborhood you are in for having terrible representation. Kudos to In and Out to save the evening. Much better prices, happier employees, better customer experience vibes and much, much better quality of food. Never again whataburger.... last straw. You owe me $50 for this entire dinner, the last burger you missed and the truly painful experience. read more

Rude af! They rush you to order and to grab your food. Slow down, it's just whataburger, what's the rush?

Whataburger in general is slow but this is the slowest one in the history of slow restaurants. 45 mins for my online order! Get bent

This has to be the most SLOWEST "fast" food place. People leave angry and upset because they have been waiting over 20 minutes. The first time it happened I just figured they were behind but this is the 3rd time I've been here and will be the ABSOLUTE LAST TIME I come here! NEVER EVER AGAIN and to top it off, the food was COLD and horrible customer service. This place shouldn't even get a star at all read more

Worst whataburger They took too long! They had my burgers just sitting there while my fry's were cooking lol why?? And found a hair on my burger ‍ read more

Went though the drive thru and it was wonderful customer service. Sweet girl named Jamia gave me everything I asked for. She was so patient and kind when I asked her for a few extra things at the window. She was very polite and we're quick as always. read more

They give out half cooked food and never mix the sugar with the tea and nobody is allowed in there at night time in the lobby bc the store is always a mess and they never have anything prepared read more

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Foods really good, that's what makes me want to come - however the service is horrible. I feel like I am being judged every single time that I come into this business, the servers are teenagers with attitudes which would be fine if they could also do their job right but half the time they can't and that's coming from someone who is around the same age. I'm 19 years old and have had plenty of experience in customer service. This service ain't it oof. If you want good food, it's good but if you want to also be stared at like you're a fat ass then this is the place too! read more

Worst Whataburher in DFW! We came here today and waited 20-minutes! For a kids meal and one burger combo. As we sat there we saw 6 other upset customers waiting. Around the 12-minute mark we saw fries sitting on a tray. For 8-minutes! Yep that was the tray that was brought to me! The manager Mariah Fierro had no handle on the crew, the drive thru, or the restaurant. You are better off driving down 199 to the next one because this Whataburger is the WORST! read more

So fresh food every time we order. I specially love this place they are open late night whenever we need food. They also give complimentary food sometime. read more

Been in the drive through for 20 minutes waiting for 2 burgers. Then finally got to the window and i gotta go park for 10 more???? What a joke it should be called read more

This Whataburger 6120 Lake Worth Blvd, has the slowest drive-thru service and bad management on duty. We were asked to pull up front after, waiting for 5 minutes in the drive-thru line. We ordered chicken strips sandwich, by time we arrived at the window, it was already 10 minutes that had went by. Needless to say, I got yelled at for asking for warm fries and onion rings by the manager 'Jocelyn.' So, unprofessional and incompetent with no management skills whatsoever. All this, after waiting outside for extra 10 minutes, waiting on chicken strips to be drop. Poor excuse of management on duty, which employees attitude followed by watching the managers lead. " awful service." 05/07 read more

Horrible service. Super slow and non caring when things are wrong with tour order. We spent an hour total between waiting in the line for the drive through and then waiting in one of the lanes for our food which they gave to someone else. read more

Been waiting for over 30 mins and no food yet. People behind me have gotten their food. They are slow! Management needs to step up their game. Service is slow and bad. I order one burger and nothing yet! This is ridiculous! Go to another location! read more

If I could give negative stars to this location, I would. Bad service that takes WAY TOO LONG. How this place is still open is beyond explanation. The workers don't know what customer service even is. but it starts with management. Non-existent. Just close down. Please don't visit this location. Go to blue mound. read more

Stupid long wait times!!! Stuck in the damn drive thru for over 30 minutes!!! The damn manager should be fired!! Do not waste you time coming to this location... read more

Pulled into drive-through at 10:50 AM finally got To speaker to order a biscuit breakfast number 22 I was told that breakfast was not served after 11 AM it was 11:03 AM by the time I got to the speaker. They said all they had left was a sausage taquito so I ordered that in a meal with coffee. When I got home I opened the coffee and it was cold. I checked the hashbrowns sticks and the taquito and they were cold. Worst breakfast ever. Had to heat everything up when I got home after a five minute drive. I should have gone to McDonald's or Braums and ordered a good breakfast. This Whataburger location is always slow at the drive-through and I should've known that. The employees need to have more training on customer service, faster delivery, and quality of food. I won't be going back there anytime soon. If I could've given the writing a minus*I would have. read more

Went there after work around 1 am. The kitchen staff was blasting WAP in the kitchen. I got to the window and the lady is talking to herself with the window open and I hear "it's almost two o'clock in the fucking morning!" And was very irritated. Got my food quick. I just felt the staff should have been conducting themselves better. Not playing Cardi B so loud the customers could hear every word. read more

horrible service young kids didn't seem to want to be at work poorly put together food missing add ons that I requested

Straight up trash if you want to spend a hour in the drive through then this is the spot for you if not STAY AWAY FROM THIS WHATABURGER its like there hiring snails to cook ridicules read more

Poor customer service 25 minutes with one car in front of me gave the girl my simple order of a number 2 with a root beer she ask me to repeat the order 3 times got to the window wrong order gave me the car in front of me their food waited 10 more minutes left and went to Jack in the box. read more

They don't deserve a rating as there customer service was terrible and we waited in line 27 minutes. Unfortunately once you get in the line there is no way to escape the line or we would have left. Worst Whataburger service!! read more

The location is slacking! My burger is so sad; bun is crumbly and hard, and the toppings were next to nothing. Plus fries also taste 'old'. The only good thing about this meal is the Dr.P. read more

Poor service dose not care about you and the cheese on my burger was not even melted. Also it took a extremely long time to get our food

Not personally a big what a buffet fan. It's expensive. But a coupon led me here to try the burgers. They tasted very good, decent size, high price though. The drive thru is difficult to manage, especially after a few margaritas...joking...But it is a sharp curve and larger trucks should avoid it for sure. read more

Whataburger - Drive thru eight feet or less - Burgers Near Me - Lake Worth, Texas

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My favorite place as a kid and even still 30 years later. Wish we had them in Missouri but when I go home to Fr. Worth I always have to stop at a Whataburger read more

When the breakfast rush was coming to an end and the cashier had a break she walked around Whataburger asking each table if they were doing well and if she could get anything for them or refill their drink. Very good service! read more