My visit to Whataburger today was immaculate, I did a dine in and the cashier I believe his name was Josh did great with taking our order and made sure it was correct and checked on us. He even refilled our drinks . 10/10 will come again food was delicious and by the way music was great. read more

The interior is clean and there's an option to order at the kiosk or the front. I like that they have two "not so hungry" combos (sandwich with small fry and drink). We ordered our food and were seated. The woman who brought everything over was friendly, and the food was fresh. read more

Whataburger - Burgers Near Me - Memphis, Tennessee

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Lost their good managers. This place is terrible. Just hearing yelling and cussing all the time. Food and fries come out looking like motor oil. Atmosphere dirty Trash all over seen a roach on counter. read more

I do not know why this place has had so many bad reviews. We came Friday night and the food and service were great. We ordered the Sweet and Spicy burger as well as the Patty Melt. We also tried the Dr. Pepper Blackberry shake. The burgers were great. The Sweet & Spicy is not spicy but it has a small kick. The sweetness is a nice touch. The Patty Melt is the perfect combination of cheese and meat. The Dr. Pepper Blackberry shake was decent. It tasted like Dr. Pepper with medicine aftertaste. You should try it once but lower expectations. The service was fast. read more

The drive-thru service at this place is just awful. Multiple cars waited more than 15 minutes and still no orders were taken! Several ahead of me drove away in frustration. I pulled forward to the speaker and waited another 5 minutes before leaving. The same two cars sitting at the take out window had been there 20 minutes! I drive to Five Guys two miles away, ordered and was out in five minutes. Will never return to this Whataburger. Pretty good example of poor management and even worse employee accountability. read more

Friendly staff, food is good and the place is clean. I would come back and try more from here. read more

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I stood at the counter several minutes. Employees saw me and never offered to help. My first time at whataburger and my last. Typical Memphis terrible service. How sad. read more

Didn't know Whataburger had breakfast. Tried it and loved it, pancakes were delicious !

First and foremost my experience was great . I loved that the staff were very welcoming. My food was excellent and fresh. There was no extended wait time . every thing came very quickly. I definitely will be back read more

Fresh and bright. Service was excellent. Jr burger meal; burger pattie had been cooked a while but nicely dressed, fries were top notch (crispy, hot and rightly salted). Milkshake was very tasty. A step above most fast food burger joints. Reasonably priced. Worth a visit. read more

I ordered and had it delivered but the driver rang my doorbell and set my food on the ground and got into the car before I could open the door! The first thing I noticed is that my strawberry shake was missing so I'll never have my food delivered by ANY restaurant because the drivers are stealing the food!! It's amazing that the toasted bun and grilled onions taste better than those dry burgers they serve that kids won't eat them either! Whataburger in Houston are much better than the ones that opened here in Memphis!! I will not be eating those nasty burgers or have anything delivered because Popeyes also had food missing from my order when I tried delivery!! It's truly a sad state of affairs!!! read more

I know it is hit or miss in fast food, but drive through went quickly, food was good and Dr Pepper shake was great

They get some points because the food is indeed delicious, but you have to go through seven circles of hell to get to it. Typical experience: You pull into the drive thru. After the line hasn't moved for 10 minutes, you think about leaving, but there are curbs and there are cars behind you, so you're trapped. By minute 15, you make it to the speaker box and about 5 minutes after that, a voice mumbles "Welwhatburnameorder." You start to order and then get cut off with a suddenly very clear "WHAT'S THE NAME FOR THE ORDER?" Oh. Once you're finished ordering, it's about another 30 minutes before you get to the window, where someone who is half asleep takes your money and gives you your order. You drive away dying of starvation. So yeah, it's a great burger and the fries are awesome too, but there's no reason anyone should sit in a "fast food" drive thru for 50 minutes. Every experience I've had here has been like that. I'll have to start ordering UberEats from here, so the waiting can be done from the comfort of my couch. read more

Waited 25 minutes on a burger and fries and only 2 other customers in business so it wasn't crowded. In fact it was only 11am . Other 2 customers were complaining too. Employee's were standing around. Won't go back. read more

Food was fresh and tasted good. Service was very slow. They had plenty of staff just seems like they were casually walking around with not any urgency. Only 1 register at busy lunch hour. read more

My food is ALWAYS wrong and barely fresh. They take forever to get orders out and after waiting all that time, it's wrong! Fries always cold. Just a horrible location!!! I've given them their last chance. read more

Sat on the drive thru lane for 15 minutes and they served exactly 1 car. Even worse than my last visit. Food is good if you have a half hour to wait for it. read more

Nothing but great customer service when LA and Rubin is there. Those guys take care of the business. Always going above and beyond.

Do not expect to have a great experience at this Whataburger. I ordered through the app for curbside. 10 minutes later and no one coming out to deliver my food, I had to go inside to retrieve it. The closest door was locked. No one was at the counter. An employee then came out and helped me as she was on her way home for the day. No "thank you" as I walked away. Typical Whataburger... read more

Service is horrible you can get something easy and fast and it will take over a hour for a burger and 2 sides and you will be told it's this item that needs to be cooked and folks who were behind you will get food before you even get yours horrible experience read more

Worst drive thru experience. I am sure that the food is good, unfortunately we never had the opportunity to try it. Customer service is definitely an issue at this location and I would not visit this location again as a result. I would recommend that if you want good fast food to visit another restaurant. read more

Great place, fresh and the service was on point. Matches other locations I've tried. Keep up the good work.

Food was okay, but service was unorganized and immature. Some people worked as if they were not trained. 1/10 wouldn't recommend unless it was the only place open. Sadly read more