This is another place we will be heading to when we make visits to relatives on this side of town. We had been going to the one farther north but that will no longer happen. This one is much cleaner and the employees seem to care about the job they do. This will be the new hangout for us when we want whataburger on this side of town. read more

I'm not a fan of Whataburger.. Matter of fact it's all about IN&OUT... but this location has the BEST customer service.. JOSE, this man, went above and beyond.. a true example of what an employee should be... Jose Pacheco, you awesome guy you, keep up the good work... extra jalapeños read more

First time to this area of San Antonio. We walked into a very busy lobby but the staff was very friendly and took our order fast. A manager came to greet us (party of3) and thank us for stopping in. She then handed us coupons for free breakfast tacos because the wait "may be longer than expected." The wait was not long at all and talk to you later food was perfect! read more

Very disappointed! Ordered a grilled chicken sandwich and bit into it and it's still bloody and raw. Totally grossed me out.

Don't come here unless you have at least 15 mins to wait in the drive thru. Pulled right up to the ordering menu outside and still waited nearly 15 mins to get my food. This location is severely understaffed. Avoid it. read more

I love Whataburger but I'm not sure I still do . I have never had an issue till I visited this location. I ordered a chicken sandwich and fries. I took a first bite and it felt like I was chewing on rocks. Immediately threw it away. How can they expect customers to eat this. I wish I would have gone else where. I guess I should have noticed something was up with the 25 min wait . I do not recommend this location. read more

I have been a customer of whatABurger since its opening in Alice, Texas in the 1950's when I was still in High School. Very good service, and now the service is still above reproach at the southeast location on southeast Military dr. location. We have always been treated like we were in a fine dining location as the treatment we have always received have been above average for a fast food business. It is always very crowded but yet the service has always been excellent, and the employees always keep their cool, despite the stress of such a busy location. Keep up the good work. Your employees are not mind readers and we,the customers need to specify how they want their order, example: Meat medium rare or well done. I have done this many times and they have complied with the order. Keep up the good work. The place is always very clean. Margaret read more

This location is agonizingly slow. Don't bother placing an order online. You will absolutely be sitting there for 30-45 minutes past your pick up time. It's been like this forever, I would recommend taking the drive to Rigsby if you don't have at least an hour to burn. read more

Who can say no to Whataburger!? Good (not healthy) breakfast. I miss the coffee shakes! A cinnamon roll is a nice treat in the morning. The service here is always good and the people are friendly. Good to be a rewards member! read more

This is the slowest "fast food" restaurant I've Been to. Waited over 20 minutes for our food while employees goofed around and their orders were prepped before ours despite odrering 10 minutes later. This was our first and last experience. There appears to be no order to the way in which the fill the orders and no apparent management. The food was average but the wait was inexcusable. read more

Shittiest whataburger in town employees have bad attitudes and their food is always overcooked and it takes 30 min to get a sweet tea when that's all that was ordered read more

The food was good but they only offer military discounts to people who come in uniform.

Worst Whataburger I've been to. Yesterday I sat in the drive through lane for nearly 20 min. When I finally arrived at the window to pay and receive my food, my order wasnt there. What she offered, was to put my order in "ahead" of the other cars in line. I was ahead of the cars in line, waited just like everyone else and what she offered me wasnt going to make up for losing my order. She refused to tell me how long my order would take and bu this time I was not only hungry but irritated, This isnt a review of only one isolated incident, this whataburger is always slow and unorganized. Previous other incidents here include, waiting for food for nearly 10 minute, every single visit, drive through or dinning rom, ordered wrong and rude employees and management. I will typically travel further to avoid this location and now that this latest incident happened, I wont be back at all. Chick Fil A not only go my order correct, they were polite and friendly and fast, not to mention, right across the street. read more

I just had to do it one more time before I left Texas ! This place is like the in & out of gods county ( TEXAS ) I get the double.. witch is average for a burger.. But add grilled onion, jalapainos, bacon.. And we got a winner.! Just had to stop and get another one before heading out of state :) Enjoy! read more

Now this is what Whataburger is all about Great burger Great onions rings Great fast food Service was quick even though the place was packed Best Whataburger in town Hands down read more

Cold fries, burger was soggy and the line is ridiculous save your time and money from this location.

Went to This Location yesterday & was Helped by a young lady named Faith on curbside, excellent service, no mistakes ,had a positive attitude also brought out my food as soon as I checked in, no wait time, read more

They have my favorite hamburger there and it happens to be the avocado bacon burger. Served on toast with a special creamy sauce complemented by lettuce and tomatoes this sandwich is terrific. The mashed avocado is plentiful and the sandwich itself is more than enough for a meal. Try one, you will enjoy it.. read more

Customer Service is some times a lost art in this world and in fast food even more, but that is not the case at this Whataburger. I came in for a quick lunch with my family. My wife has a black pepper allergy and before the staff could say sorry we can't prepare anything for you... General Manager Nick came to the rescue. He knew of a grill that was clean and unused in the back. Relayed to his staff to fire it up and make sure my wife was able to eat with us. Nick was awesome and so considerate of our issue. As for our meal, top notch... truly a reminder of how Whataburger got its name. Thank you, Whataburger for making our lunch from ordinary to extraordinary. read more

What can I say but good burger when it's 11 at night and you missed dinner. Also onion rings are my favorite at Whattaburger so I ordered a large and shared with my friend/daughter .... thanks for filling that hunger spot Whattabuger!! Ohh ya great customer service and food was ready at the window :) read more

I went last night and found a thick black hair on my tomato when I opened my chicken sandwich. Not to mention my chicken patty was cold, the lettuce was old, and it barely had any sauce. read more

If you like not getting everything you ordered this is the place for you! They'll forget something every single time, guaranteed!

Disappointed. I ordered the 6 pc. chicken poppers or whatever is called. ..I got these dinky quarter pieces and small portion of fries. Paid 8 bucks for a snack. Wtf? ? Didn't get any apology. . Just a "that's how it comes" never again! read more

This was a very unique water burger the employees make the difference in this place I came in I was waiting for a few minutes while the cashier was cleaning up something she Sommy raced over to burn order very courteous very nice everything was fast clean and beautiful the place was outstanding super clean you just enjoy coming into eat and they gave me a triple burger night God it was freaking awesome fantastic deliciousVery courteous gentleman came to give me 10 minutes checked on me a couple times that's what makes a difference that they care not just to give you burgers or a shut the door and the actually cared you could see the difference I like to super thing and thank the manager for having employees like this especially Edward Ovalle Helping other employees take out the garbage clean up the place walked around as people if they need the stuff is amazing worker this is what makes water Berger the top there are boys and their food obviously come second God bless this team read more

I have a passion for burgers. Whataburger is the place for me to release all the stress that I have. Unfortunately at this location, I always get the worst service. The first time, I waited about 25 minutes for my food. It wasn't busy, they forgot about my order.. Like how? The second time, I was dinning in with a friend. So far so good. I got my food on time which was great! But when I asked for spicy ketchup, the employee gave me an ugly look, said no, and punked me out. What a way to ruin my night buddy. The third time, I asked for double meat with cheese and no onion. When I got my food, there was no cheese, and onions were everywhere. Come on man I paid extra for the damn cheese. The employees need to get their act together. I love whataburger. I love the food, but I think the employees need to change their act. read more

What is there not to like about Whataburger? Open 24 hours, burgers beat the hell out of anything Booger King, Mc Crapper, Carl's Puker has to offer. I'm not big on fries so I like being able to sub for onion rings instead. I've only had the jalapeño cheeseburger and bacon cheeseburger so far and they get the Jules from Pulp Fiction seal of approval. Those are some tasty burgers! read more

bad service at this location. i found hair in my burger. i had ordered a #5 and when i came back to get my money back they gave me $6.23 when i paid $9.54 without the drink since they didnt have any drinks available only dr. pepper cans. then the manager came out with the rest of the money and called my wife a stupid bitch. read more

Love Whataburger, but damn this is the slowest one ever! I have waited for 8 minutes in the drive thru with 2 cars in front of me. I have never waited this long at a Whataburger. read more