Amazing service! Came here in need of a last minute repair. Got us all fixed up within an hour and…read moresent us on our way. Very friendly as well! Will be returning when needed.

Great quality service. They did both my front brakes, were honest about not needing to do the rears…read moreyet, and found the source of the weird clunk in my wife's jeep. Note I could have gone someplace much closer to our new home, but I drove 30 min to take our vehicle here for a reason!

More than 2 decades ago, I found the BEST service, the BEST price and the mechanic I trust and rely…read moreon to fix "the issue". There is no better problem solver than the owner of this business and staff. Don't be surprised if there is a wait. I'm not their only customer who relies on them. They're awesome and worth the wait - that's why there's a line.

Drove my car into the shop at around 10:00 AM for a sound coming from my brakes, they were busy, so…read moreI left the car, signed and estimate sheet and they said I would be getting a call. Got a call around 3:00 PM, told me they had not yet got to it and wondered if I wanted to leave it overnight. I said I didn't and was informed it would be in in a bit and they would call me about the repair. Never got a call back and looked up the hours they close at 5:00. Drive up at 7:30 PM to check that my car was locked up or inside.....no car in the lot or in service bay......did someone loan it out or drive it home or is my car stolen with my registration and garage opener inside it... I'll be back in the morning

Can't say enough good things about these guys; 5 stars only because we can't give more than 5…read more Here's my take on the auto repair business; there's 3 key things, two of which are very hard for the layperson to access. 1-Diagnosing the problem. 2-Fixing the problem. 3-Being honest about what needs done. 1-Jeff has many years experience and is excellent at diagnosing the problem. Obviously some things are easier than others; e.g., the brakes grind, you need brake pads; other noises or symptoms can be much harder to figure out. He's a master at figuring it out and won't give up till he has. 2-Fixing it. This is what every professional shop can do. 3-Honesty. This is the most important one - yet the hardest one for the layperson to assess. e.g., Did your brake job really need rotors too or would just pads have been enough. Did you really need that new radiator or was it just a hose that was leaking? Did you really need all the tie rods and ball joints and suspension links replaced or would've ball joints been enough? ...etc, etc. Sooner or later there will be times where a less-than-honest shop can oversell a repair for extra labor and parts dollars. And the layperson will never know. This is where the trust comes in. I am absolutely convinced Jeff is as honest and straight a shooter as there is in the car business. He'll tell you what your car needs and not oversell repairs you don't need.

I took my car here and they literally said "take your car across the street" extremely rude workers!read more

In this day and age, finding a completely honest auto mechanic is like searching for a goose that…read morelays golden eggs. I've dealt with Bruce and his team of mechanics at My Car Guy Auto Repair several times, and to say that they are best would be an understatement. They give honest, upfront estimates of what needs to be repaired before they do any work your vehicle, which is at a far better price than most dealerships or other auto repair businesses offer. Bruce, and his team have extensive experience with all makes of Honda and Toyota vehicles. As an ASE Master Certified Technician specializing in Honda products, he strongly recommends using authentic auto parts from these two trusted brands, and not generic, third-party manufacturers. Likewise, I've had my Civic tuned up and it runs like a champ, at less than half the price quoted by three other auto shops in the Ann Arbor-Ypsilanti area. No matter what the make or model of vehicle you own, be it domestic or foreign, Bruce and his team of dedicated mechanics will repair it no matter what the problem is. The only kind of service he doesn't provide are front-end alignments. However, this may change in the future.

The guys are pretty friendly and direct, have their own tow truck, and have been my "go-to"…read moremechanics for a couple of years.. However. They tend to charge on the rather high side of things and refuse to work with longtime customers on pricing or give a slight discount when multiple things are being done. Lastly, their work doesn't seem to last as long as it does when getting fixes done at a dealership, so your brakes will go quicker.. oil will NEED to be changed around 1.5k miles etc. They guarantee their work, kind of, but not for long and they're vague about specifics. I'd like to get more work done here, but it will be cheaper and last longer if customers went elsewhere.. So.. typical independent auto shop?

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

Taken car to them three times for the same problem. They "fixed" it each time. Took it to a…read moredifferent mechanic and it's fixed first time at half the price. Clearly a rip off

Great place. Super staff. Nick is the BEST. He was very kind, and explained everything needed, and…read morehow to avoid the same problem in the future. I had destroyed the rear brakes on my older van. He had the repairs done as quickly as getting the parts would allow- Also, I had walked in close to closing, but he didn't turn me away. They have a new lifetime customer in me!

I have a rare tire size, but this place always has ones that fit. I was recommended here by a…read morefamily member. They get you in&out fast!

I highly recommend this auto repair shop. Excellent Service! Excellent Value! Check them out for…read moreall your service needs.

They do rush job .I bought my car to be fixed one thing . but I got my car back been having problem…read moremy car since getting it back and when I took it back they tried to say it something else when they didn't fix my car the right way. Also they have a D- With the BBB i spoken to them

Been dealing with Detroit Auto Repair for over 10 years. Brakes, suspension, alternator, major…read moretuneups on me & my wife cars. Great service, great prices & trustworthy! Highly recommended

Horrible services I wouldn't recommend to nobody gave me a run around just to try to charge an…read moreextra for towing up front after saying it was free with service. We talked about how much work I needed to be done and that the tow would be free just to turn around and try to charge for tow up front smh Al is unprofessional. He lost out on over a thousand In profit just for being greedy fora $75 tow fee smh freaking joke !