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    Wheels & Deals

    3.0 (68 reviews)
    Open 9:30 am - 7:00 pm
    Updated 3 months ago

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    Kev C.

    Shady No call backs Watch for the extra addons $500 etching so called fee that made no mention it was optional. Why would a used car need this if there is full coverage insurance? Will call to harass you to come down or up... $27,000 no call or email back. The other blue Ford I looked at was rusty as hell. Bring a scanner or mechanic. Idk why I went through with it besides need. I have great credit as and out down 5k...but was hoping I got declined. Didnt haggle over price but he definitely had selective hearing and you will notice when doing paperwork he will speed over certain parts. I recommend start paperwork then walk out. Read everyone then when comfy complete transaction. I have no idea if the shady work was from this lot it before? Drywall screws in rusty panels? I won't blame them for the engine sounds because sounds like a bad year for this brand. First pic some damaged fuses. Second after 500 miles light still on and it's not the gas cap. Fueling up is a nightmare! Frayed wire I guess for the engine block just sitting on the metal hood bracket. The p0446 might be an easy fix. Maybe caused by sitting too long but definitely shouldn't have to fix it on week one. Definitely hope they lose business and hope the customer does their due diligence. I could give them a start or two but? Looking forward to reading other buyers results.

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    These guys sold me a completely rusted out Toyota Tacoma. I'm now stuck with a car that I can't sell.

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    Ask the Community - Wheels & Deals

    Review Highlights - Wheels & Deals

    Pat put me in a 2010 Dodge Ram that was well below blue book price and in excellent condition.

    Mentioned in 9 reviews

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    Carter Acura of Lynnwood

    Carter Acura of Lynnwood

    4.1
    (70 reviews)

    Luke in the Sales Department is incredibly kind & genuine & took the time to help me find an Acura…read morethat was perfect for me. If you need service, TJ is phenomenal. The GM, Paul, went above and beyond for me to assist with an issue & ensure I had a great experience overall.

    I want to say that the service I receive from Carter Acura is top notch in every way! I recently…read morehad a problem with my MDX that was not easy by any means to diagnose and took several trips over the course of a month to finally get fixed due to the nature of the problem. This by no means was the fault of the Service Department and was overjoyed when they couldn't find the cause of the problem they were very fair with the bill, there wasn't one, until the problem was fixed for good. I have never in my life had somewhere not charge anything until the problem was actually identified and fixed as that just doesn't happen anymore. Once there was resolution the bill was more than fair in my eyes. The Service Advisor TJ, and Service Manager Curtis, are the most honest guys I have ever had the pleasure of working with and I cannot recommend them enough. Curtis even went above and beyond to help me out while my car was in the shop to ensure I had a vehicle to drive which meant the world to me as my MDX is the only car in our household. TJ provided daily updates on the progress and his honesty made me feel at ease with not having to wonder what was happening with the investigation. In the end I want to say that if you are in need of a totally honest, and extremely dependable, Service Department for any of your vehicles, yes they work on all makes and models, Carter Service is the place for you. I have been a customer there since the day I drove my car off the lot with 4miles on it 10yrs ago and will never bring it to another place without even blinking an eye. Thank you so very much to TJ, Curtis, and the rest of the Service Team for a job well done and consistently going above and beyond and exceeding all of my expectations. You guys are the best around and am sure to tell anyone and everyone I know to bring their vehicles to you! Sincerely, Rick Doss

    Mercedes-Benz of Lynnwood

    Mercedes-Benz of Lynnwood

    4.4
    (428 reviews)

    Review of the separate M-B Sprinter Van repair center: First know that my van had a back country…read moreaftermarket build out by a top van outfitter. And that the M-B van maintenance center in Lynnwood is a separate facility from the main dealership on the same road but on the other side (east) of highway 99 a few blocks north and set back from the highway with a sign that is visible but not real large or prominent early on a dark winter morning. I arrived before they opened and they opened promptly at 8AM. My experience was superlative. The service advisor Scott was very considerate and upbeat and a great help. We discussed options for maintenance and he explained their policies and that of M-B and he was very candid about the best options for me. The mechanic Kevin was very thorough and made great suggestions for dealing with our relatively new camper van that has a lot of professional modifications. I was called in a few times from the waiting room to confer with him and learned some valuable tips about the complex systems of the van. He cleared some codes in the electronic system that my scanner could not deal with and they have not reoccurred. The parts department was helpful in identifying some minor parts I needed. The waiting room was comfortable with beverages and snacks. M-B are not cheap to own and maintain but are worth it in my opinion and I will return again to M-B if Lynnwood Van center. I often do my own vehicle maintenance and modifications as I do not trust most domestic and foreign car dealers for even simple tasks. Some can even screw up a simple oil change or tire rotation. But I fully trust the team at M-B of Lynnwood Van as they clearly know their business and are there to help with courtesy. I shopped for vehicles at other M-B dealers in Western Washington but recommend Lynnwood M-B Van center above all others!

    This place is impossible to deal with. They never answer the phone and when they do you are placed…read moreon hold forever until you can't wait anymore or until they close. I've left messages and no one calls back. I've even stopped into the dealership and all of the employees were sitting around watching tv and didn't even acknowledge my presence. I was finally able to speak with the parts department who were to most helpful but I still wouldn't want to waste my time and money on them at this point. Do Better.

    Pierre Ford of Lynnwood

    Pierre Ford of Lynnwood

    2.4
    (668 reviews)

    Much better experience for me than every other dealership I've been to in the metro area…read more Corey and Aaron were excellent for me and Eric was very helpful with my trade-in. I don't know if the truck I found was a unicorn, but it was the best price I found in the entire state (in relation to comps). Start at this dealership first! Especially if you want a Ford.

    Absolutely terrible service experiences. Started with a service appt where I said the brakes were…read morenot smooth. They said brake pad wear was fine...and gave me truck back with problem. Next service trip was a problem with awkward shifting transmission. Service advisor said no appt needed, and I dropped off on Monday. Did not hear anything and I called on Friday...Service advisor says "oh yeah, just heard back. You'll need an $11,000 brand new transmission on your truck (6 years old and had 56k in mileage). I would trade it in." I went to National Ford, and they contacted Pierre Ford...They gave them the proper service advice and a new clutch was put in the transmission, costing me $2200 (instead of $11,000) and National Ford covered 1/3 of it for me. I got the truck back, which they did not agree I needed new brakes, and the mechanic didn't even seem to notice/identify massive damage in the tires sidewalls. I don't even know how you take a tire off and not notice this. Last item, I reached out to the Dealership General Manager. Just wanted to share with him my story (in even more detail, as there are other "misses") and he replied, saying he would call me the next week. Consistent with the rest of the experience, the week went by with no call. Poor customer service starts with management, and it showed. My advice, go to any other dealer or a local mechanic for your service. This is a place to avoid, and that is too bad, because it's location is convenient.

    University Audi - Lynnwood

    University Audi - Lynnwood

    3.8
    (166 reviews)

    I had an absolutely amazing experience with this Audi Service Center!…read more My husband, Vladislav, originally stopped by just to buy an A/C sensor because my air conditioner hadn't been working for a very long time. With the recent heat, driving had become almost unbearable. After purchasing the sensor and getting back into his car, one of the employees ran after him and asked him to come back immediately because they had looked up my VIN and discovered that my vehicle had an open recall. They refunded the money for the sensor right away, scheduled me for service just a couple of days later, and completed everything the same day. Not only did they take care of the recall, but they also performed a full inspection, even checking my tires. They replaced everything that needed attention--including both A/C sensors (I didn't even know there were two!), a charging cable, and a couple of fluids. My air conditioner now works perfectly! To top it all off, they washed my car, which was such a wonderful surprise. Everyone was incredibly kind, professional, and genuinely helpful. The fact that they took care of everything at no cost made the experience even more impressive. I am truly grateful to everyone who helped me. Thank you for providing such outstanding customer service. This is exactly what makes people trust and stay loyal to the Audi brand!

    I owe the service team and their techs more than a great review, but alas this is all they can…read moreaccept. From jump the team (Iris, Alexis and Matt) are warm and very welcoming! Whether they're thanking you for your patience in line or business in general you can count on patience and a smile! They didn't do any work we didn't pre-discuss and they were always very transparent. Having moved to Austin, Audi here has a high standard to meet! Over the last year they treated my TT like she was theirs! That level of service and respect is rare to find anymore! I was warned by other Audi owners before my first appointment, but have nothing but praise for everyone there! I do not know their managers name, but that is how it should be! The sign of a great leader? Leading leaders! Keep up the great work you all! Audi needs to know what beautiful service you supply as such a small shop serving such a large area!! Please let me send coffee cards!

    Quality Auto Center

    Quality Auto Center

    3.7
    (100 reviews)

    We were looking for a roadster that fit both my long torso (headroom-wise) and our budget, and saw…read moreQAC had a 2016 BMW Z4 in their inventory. We asked about availability and Diana got back to us quickly. We arranged for a "test sit" to see if I fit inside, and then took it out for a spin. Problem was, it was a bit over our budget, so we sat down with management and hashed out a deal agreeable to both parties. Recently, I took the car to our mechanic to give it the once-over, and he reported it to be in excellent condition, just as QAC had said. No issues other than what one expects from a 10-year old car, and nothing that couldn't be addressed within the next year or so. The team at QAC was extremely helpful, friendly and professional, forthright about costs and budgets, and very flexible in working with us to come to a deal. By far THE BEST car-buying experience in my 60+ years.

    I purchased an imported vehicle from Quality Auto Center. Unfortunately, my experience after the…read moresale has been very disappointing. Now that I am trying to sell the vehicle, I have been asked to provide several import-related documents. I contacted Quality Auto Center multiple times for the documentation connected to the vehicle's importation, but they have been unresponsive and have not helped me resolve the issue. Their lack of communication has left me concerned about authenticity/QUALITY of their service. Once the vehicle was sold, it felt like they no longer wanted to assist me or take responsibility for helping with the paperwork. I strongly recommend that anyone considering buying an imported vehicle from this dealership confirm that they will receive every required import, customs, registration, and compliance document before completing the purchase. Be very careful and get everything in writing.

    Lexus of Seattle

    Lexus of Seattle

    3.9
    (298 reviews)

    LEXUS OF SEATTLE @ LYNNWOOD…read more Lexus of Seattle in Lynnwood has a beautiful, modern showroom with a great selection of new and pre-owned Lexus vehicles. The dealership is clean, spacious, and has a comfortable waiting area if you're spending time there during the buying process. We brought home a beautiful Lexus today for about $59,000 out the door. While it's definitely on the pricier side, the overall experience made the purchase enjoyable. The staff was friendly, professional, and never made us feel rushed. They took the time to answer our questions, explain the features of the vehicle, and helped make the process as smooth as possible. If you're shopping for a Lexus in the Seattle area, this is a great dealership to visit. The customer service, knowledgeable team, and welcoming atmosphere made it a positive car-buying experience.

    I had a genuinely great experience at Lexus of Seattle, which I honestly don't say lightly when it…read morecomes to car shopping. Going into the process, I was prepared for the usual dealership stress pressure, upselling, weird sales tactics, all of that but that was not what I experienced here. A big part of that was Kevin Hansen, who was kind, patient, professional, and very easy to work with. I came in already knowing what I wanted to do, and instead of trying to steer me in a completely different direction, he actually listened and helped me through the process in a way that felt respectful and straightforward. I never felt swindled, rushed, or pressured into anything, and that made a huge difference for me. Overall, the team at Lexus of Seattle made the experience feel much smoother and more comfortable than I expected. Buying a car can be exhausting, but this felt surprisingly low-stress and well handled. If you're nervous about the dealership experience and want to work with someone who treats you like a person instead of just another sale, I'd definitely recommend checking them out and asking for Kevin.

    Sandberg Volvo Cars

    Sandberg Volvo Cars

    4.1
    (345 reviews)

    Ending up coming to the service center here as I did not have the key to the wheel locks on my new…read moreVolvo XC 40. The service staff were very friendly and took me in right away. I also had a flat tire so they quickly made an appointment to examine and repair the tire at the same day. Since I was not able to drive my car, they had a staff member give me a courtesy ride back to my house, which wasn't too far away. I appreciate that above and beyond level of customer service. They kept me up-to-date with text messages and notified me when my car tire repair was complete. I think what makes us place so fantastic. Are the professional staff, who are very competent, knowledgeable, courteous, and friendly. Would easily come back and do business here for anything else needed.

    Purchased a used DEMO and had a bit of service done. We went to lunch while the car was in the…read moreshop. Upon our return, the minor service was completed and the service person stated that he found a stain on a header and it was urgent to get it repaired. We were quoted almost $500 for the job. I checked in a mirror to see if I had "STUPID" written across my forehead! Nope! I guess I have lived long enough to smell an "UP SELL" motivated by "commission" and have to decide whether to walk or RUN away from that questionable operation! We have researched Volvo service resources since and have become convinced that the "age old" scam of trying to "up sell" a customer to charge more for UN necessary work is still alive and well! have NOT been back and will not return.

    Wheels & Deals - car_dealers - Updated August 2026

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