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    Edmonds Auto Brokers

    3.8 (5 reviews)
    Open • 9:30 am - 6:30 pm

    Services - Edmonds Auto Brokers

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    2 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Be sure to do a prebuy (having a mechanic check the car out) before buying the car. $3000 extra after purchase

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    8 years ago

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    University Audi - Lynnwood

    University Audi - Lynnwood

    (167 reviews)

    I recently purchased a 2024 Audi Q8 e-tron from University Audi Lynnwood and couldn't be happier…read morewith the entire process. From the moment I walked in, the experience felt professional, low-pressure, and genuinely customer-focused. Jonathan was my salesperson and he was excellent. He took the time to understand exactly what I was looking for, answered every question thoroughly, and never once made me feel rushed. He clearly knows the Q8 e-tron inside and out and helped me feel confident in the decision. Charles handled the finance portion and made what can sometimes be the most stressful part of buying a car completely straightforward. He was transparent, efficient, and worked hard to put together a clean deal. Everything was explained clearly and there were no surprises. The whole team at University Audi Lynnwood made the process smooth and enjoyable. The dealership itself is clean and welcoming. I'm thrilled with my new Q8 e-tron and would absolutely recommend Jonathan, Charles, and University Audi Lynnwood to anyone looking for an Audi in the area. Additionally, I brought my 2015 Audi A4 in for recall work, a transmission/ATF level check, and a full once-over to make sure everything was in good shape. The service team at University Audi Lynnwood was outstanding from start to finish. Matt, my service advisor, kept me updated throughout the entire process. He was clear, responsive, and made sure I always knew what was happening with my car. That level of communication made the whole experience stress-free. Lisda did the actual work on my A4 and did a thorough, careful job. The recalls were completed properly, the transmission fluid levels were checked, and the all-around inspection gave me real peace of mind. It's clear she takes pride in her work. Sean, the Service Manager, was also fantastic. He got us in very quickly and even went the extra mile by helping get the software updated on my new Q8 e-tron before I took it home. That kind of proactive help is rare and really appreciated. Professional, efficient, and genuinely customer-focused -- highly recommend University Audi Lynnwood.

    I had an absolutely amazing experience with this Audi Service Center!…read more My husband, Vladislav, originally stopped by just to buy an A/C sensor because my air conditioner hadn't been working for a very long time. With the recent heat, driving had become almost unbearable. After purchasing the sensor and getting back into his car, one of the employees ran after him and asked him to come back immediately because they had looked up my VIN and discovered that my vehicle had an open recall. They refunded the money for the sensor right away, scheduled me for service just a couple of days later, and completed everything the same day. Not only did they take care of the recall, but they also performed a full inspection, even checking my tires. They replaced everything that needed attention--including both A/C sensors (I didn't even know there were two!), a charging cable, and a couple of fluids. My air conditioner now works perfectly! To top it all off, they washed my car, which was such a wonderful surprise. Everyone was incredibly kind, professional, and genuinely helpful. The fact that they took care of everything at no cost made the experience even more impressive. I am truly grateful to everyone who helped me. Thank you for providing such outstanding customer service. This is exactly what makes people trust and stay loyal to the Audi brand!

    CarMax

    CarMax

    (137 reviews)

    This was by far the best experience we have ever had purchasing a car. Initial trepidation because…read morewe thought maybe it was overpriced compared to the small private lots or private parties selling. But then we realized that you get a lit of peace of mind and assurance that its a good vehicle that you are buying when you buy through here . Test drive process and purchasing is a breeze. No pressure from our iconic salesperson, Janice. This place addresses all the things you hate about car buying and makes it better. By the way, we got an awesome single owner Subaru BRZ.

    I would not recommend CarMax Lynnwood to anyone, and unfortunately, our experience purchasing a…read more2021 Mercedes-Benz GLA 250 for our 16-year-old son was extremely disappointing from start to finish. We paid cash in full for the vehicle. CarMax had no problem taking the money from our account immediately, yet when significant issues were discovered shortly after the purchase, the process of getting our money back was anything but immediate. After taking the Mercedes to the dealership for a thorough inspection, we discovered multiple issues that would cost more than $10,000 to repair. These were not minor cosmetic concerns--they were significant mechanical issues that made us completely uncomfortable keeping the vehicle. We promptly decided to return the car under CarMax's return policy. However, when we went to return it on Thursday, we were told that the soonest CarMax could issue our refund check was Monday. That is incredibly frustrating when you consider that CarMax was able to take our money immediately when we purchased the vehicle. We paid cash specifically so we could have the flexibility to purchase a reliable vehicle for our son, who is extremely excited about finally being able to drive. Instead, because CarMax could immediately withdraw our money but could not immediately return it, we are left without access to those funds for several days and unable to move forward with purchasing another vehicle. The customer service was equally disappointing. Denise was extremely unprofessional, and throughout this entire process, I found the staff at the Lynnwood location to be unhelpful and unwilling to take ownership of the situation. We repeatedly had to try to figure things out ourselves rather than feeling like anyone was actually advocating for us as customers. I understand that used vehicles can have issues. What I find unacceptable is the combination of the condition of the vehicle, the significant repair costs discovered almost immediately after purchase, and the lack of urgency and customer service when we tried to return it. Buying a car--especially a first car for your teenage child--should be an exciting experience. Instead, this turned into an incredibly frustrating and stressful one. I would never recommend CarMax Lynnwood based on our experience, and I will not be purchasing another vehicle from CarMax.

    Edmonds Auto Brokers - usedcardealers - Updated September 2026

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