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    Edmonds Auto Brokers

    3.8 (5 reviews)
    Open 9:30 am - 6:30 pm
    Updated 3 months ago

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    2 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Be sure to do a prebuy (having a mechanic check the car out) before buying the car. $3000 extra after purchase

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    8 years ago

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    University Audi - Lynnwood

    University Audi - Lynnwood

    3.8
    (166 reviews)

    I had an absolutely amazing experience with this Audi Service Center!…read more My husband, Vladislav, originally stopped by just to buy an A/C sensor because my air conditioner hadn't been working for a very long time. With the recent heat, driving had become almost unbearable. After purchasing the sensor and getting back into his car, one of the employees ran after him and asked him to come back immediately because they had looked up my VIN and discovered that my vehicle had an open recall. They refunded the money for the sensor right away, scheduled me for service just a couple of days later, and completed everything the same day. Not only did they take care of the recall, but they also performed a full inspection, even checking my tires. They replaced everything that needed attention--including both A/C sensors (I didn't even know there were two!), a charging cable, and a couple of fluids. My air conditioner now works perfectly! To top it all off, they washed my car, which was such a wonderful surprise. Everyone was incredibly kind, professional, and genuinely helpful. The fact that they took care of everything at no cost made the experience even more impressive. I am truly grateful to everyone who helped me. Thank you for providing such outstanding customer service. This is exactly what makes people trust and stay loyal to the Audi brand!

    I owe the service team and their techs more than a great review, but alas this is all they can…read moreaccept. From jump the team (Iris, Alexis and Matt) are warm and very welcoming! Whether they're thanking you for your patience in line or business in general you can count on patience and a smile! They didn't do any work we didn't pre-discuss and they were always very transparent. Having moved to Austin, Audi here has a high standard to meet! Over the last year they treated my TT like she was theirs! That level of service and respect is rare to find anymore! I was warned by other Audi owners before my first appointment, but have nothing but praise for everyone there! I do not know their managers name, but that is how it should be! The sign of a great leader? Leading leaders! Keep up the great work you all! Audi needs to know what beautiful service you supply as such a small shop serving such a large area!! Please let me send coffee cards!

    Pierre Ford of Lynnwood

    Pierre Ford of Lynnwood

    2.4
    (668 reviews)

    Much better experience for me than every other dealership I've been to in the metro area…read more Corey and Aaron were excellent for me and Eric was very helpful with my trade-in. I don't know if the truck I found was a unicorn, but it was the best price I found in the entire state (in relation to comps). Start at this dealership first! Especially if you want a Ford.

    Absolutely terrible service experiences. Started with a service appt where I said the brakes were…read morenot smooth. They said brake pad wear was fine...and gave me truck back with problem. Next service trip was a problem with awkward shifting transmission. Service advisor said no appt needed, and I dropped off on Monday. Did not hear anything and I called on Friday...Service advisor says "oh yeah, just heard back. You'll need an $11,000 brand new transmission on your truck (6 years old and had 56k in mileage). I would trade it in." I went to National Ford, and they contacted Pierre Ford...They gave them the proper service advice and a new clutch was put in the transmission, costing me $2200 (instead of $11,000) and National Ford covered 1/3 of it for me. I got the truck back, which they did not agree I needed new brakes, and the mechanic didn't even seem to notice/identify massive damage in the tires sidewalls. I don't even know how you take a tire off and not notice this. Last item, I reached out to the Dealership General Manager. Just wanted to share with him my story (in even more detail, as there are other "misses") and he replied, saying he would call me the next week. Consistent with the rest of the experience, the week went by with no call. Poor customer service starts with management, and it showed. My advice, go to any other dealer or a local mechanic for your service. This is a place to avoid, and that is too bad, because it's location is convenient.

    Edmonds Auto Brokers - usedcardealers - Updated August 2026

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