I did so much research about the new vehicles at Valparaiso Currie Ford dealership. I had all…read moreinformation of vehicles with VIN numbers that I was interested in buying. However, it was an entire afternoon of stress, prices were different on the lot than listed online. The excuse is shortage of inventory, I went with my written list of inventory on their lot, that is showing online. I'm so disappointed since I planned the visit today and called several times to confirm an appointment. Maybe... I need to visit other dealerships with an estimate of the same type vehicles since they claim; "we will beat all prices from other dealerships." I was hoping this would be so easy.

Full old fashioned sales pitch experience - like a time share with 3 guys tag teaming with a hard…read moresell. My mechanic found an issue with the car right away despite the 'ford service inspection' and then the company gave me a hard time for over a week, trying to back out of their Ford Money Back Guarantee! Had the audacity to say it allowed me to trade the car in, rather than get my money back - even though I had a copy of the form in my hands! Also, beware, like many nowadays, they will push to sell today to get you to use their financing.

I got stranded on the highway due to an alternator that suddenly went bad and fried a battery. They…read moretook me in that same day and I got the car by 2:30pm. The cost was also "fair" for what was something I usually would've had to wait for. I recommend this place.

I was disappointed to find I was charged for an hour of diagnostic work when part of that time was…read moreused by the shop employee to go buy breakfast at McDonald's. I had dropped off my truck to have them inspect an issue with the 4x4 system. After receiving their repair quote, I realized I could not afford the cost. I understand that's not the shop's fault. However, upon getting the truck back, I found a McDonald's receipt inside that showed the employee had stepped out mid-inspection to purchase food. While I can appreciate needing a quick bite, it seems inappropriate to charge a customer for time not fully spent addressing the vehicle repair. I wanted to provide feedback that this did not meet my expectations of paying for labor on actual inspection work.

Extremely Professional Brandon went above and beyond my…read moreexpectations to help my daughter get her dream car. He's a good guy and he will do whatever to make sure you're happy. She barely needed a down payment on a 2025 Buick SUV

I was happy with the service until I spoke with Jerrami. That's when I was told that management did…read morenot want to reimburse me for anything after I had my vehicle inspected by two different dealerships. After purchasing the vehicle from this GMC Buick dealership in Indiana, I took it to another dealership for an inspection. That dealership identified several issues with the vehicle. The original dealership then asked me to bring the vehicle back to them, but I declined because I wanted an independent second opinion. I explained that to them. I then took the vehicle to a second dealership, and they also identified issues with the vehicle. At first, I wasn't asking for any reimbursement because I honestly expected the second dealership to tell me nothing was wrong. Instead, they confirmed there were problems. I paid $300 for the inspection, and despite the inconvenience, management did not offer any assistance--not reimbursement for the inspection, not gas, or even a goodwill gesture. The only solution they offered was to exchange the vehicle. I purchased this vehicle because I trusted the CarBravo program and expected a higher standard of quality and customer service. Unfortunately, this experience has been very disappointing, and I believe this dealership reflects poorly on the CarBravo brand. I will not be returning to this location and cannot recommend it based on how my concerns were handled.

Bait and swap throughly disapointed agreed on out the door price then tried to charge $1000 gap,…read moretaxes, and other fees.

Let me start this critique by saying this could have been handled in such a better way…read more Today I showed up early to Grieger, where I've purchased from them, for a simple oil and fuel filter change. I was pulled in and told it could be an hour or two. No worries, I was a walk in, I get it. I took my seat in the waiting room pulled out my phone and relaxed for a little bit of a stay. About 10 minutes in, John I believe his name was, came to me and informed me that they wouldn't be able to do my oil change because they only do appointments and I didn't have one. I told him that I had ran the service at Michigan City Chrysler and I made the assumption every dealer had to have a quick lube lane. My fault! I should have called. I told him they could pull it out and around and I would go somewhere else. In a crappy tone and his back to my walking to the shop he says "or you could just make an appointment and come back". I'm prior service and a war Vet so naturally I responded with "there's no need to be crappy about it". (I don't say crappy) He's honestly lucky that's all I said. I cannot stand crap attitudes when this is an industry I have been very successful in. They brought my truck around and I drove right over to ford. The lady at the counter was super sweet and said she would get me in right away but it could take a minute since they will have to get filters and what not. Again, I appreciated her honesty. I told her that I would willingly walk over to Ram and buy the filters and bring them back. She giggled and said it's not necessary. While my truck is being serviced the service manager at Griegers called. I will say he was very kind. Apologized for the situation and was insistent on getting my service back. I told him I wasn't interested. He stated that the rep could have handled it far better and offered to schedule me and asked if there's a better day I could return. Again, I appreciate his acknowledgment of the failure on the dealership side. I've been in his shoes. I had a tech pop off to a customer. It wasn't right but we have to own it and make it right. I will say ford has a much nicer waiting area with a TV. I know that's petty and small. But, it helps if you're going to be here for a minute.

No one else would finance me. they got me finance there very friendly people I highly recommend…read morethis place.

I had a great experience from start to finish. Sincerely made me feel like a family friend. Hayden…read morewas knowledgeable, honest and willing to help any way he could. John and Scottie were also great helping partner in my purchase. I'd recommend these guys any day!

After researching their inventory online, I went to the dealership to look at the cars and talk…read morewith a salesperson. I explained exactly what terms I was looking for for which car (I had already done the calculations FOR THIS DEALERSHIP online). The general manager called out from his office that what I wanted couldn't happen. Of course he was not privy to the whole interaction I had with the salesman, or he would have known I had a Mazda trade in. When I told him that, he made a comment about how t that could make a difference. (Duh.) He seemed very discouraging, and I believe it has something to do with the fact that I am a woman, not a man, that knows my business. I actually witnessed the same a year earlier when I brought my car in for service. A woman was looking and he basically told her if she didn't have at least 5k down, there was nothing there for her. I have purchased 7 new cars by myself, for myself, in my lifetime. I know the routine. So anyway I will be trying Art Hill now and not returning to this dealership.

My experience at Cheyvon30 was exceptional! Dustin in sales, was helpful, friendly, laid back and…read moreeasy to talk to and work with. Arik in finance was amazing as well! He explained how everything worked and why it works and is recommended but ultimately up to us. He laid all of the options on the table and worked with us to fit in the extended warranty and gap in our budget. And then there's Dave Brubaker, the General Manager. When Dave said, "Come on in we want to earn your business. We will make it work for you," he absolutely meant it. Dave and his team delivered on that promise and earned my trust 1000%. That kind of commitment and integrity is rare. I have NEVER had a BETTER car buying experience in my life. So, thank you to you and your team Dave at Chevyon30 they are highly recommended by me!

I have bought 5 vehicles from the Team family. 3 specificly from this dealership. All my cars get…read moreserviced at Team Chevy even the non GM products I own. They have always been fair on pricing from new cars to service. Never an issue. I wouldn't hesitate to recommend these guys to any of my friends.