This place has my clothes always looking great. I enjoy the fast, friendly and superior cleaning…read moreservice they provide.

So many dry cleaners had to close their stores during the COVID and I am thankful this place is…read morestill in business. I have been there twice and they did a great job on my coats. Conveniently located next to the grocery store.

"You can do hard things," my mom used to tell me. Let's talk about hard things a second. Cooking…read moreBeef Wellington, right there, yes, *wagging a finger* that's hard. Asking your crush out on a date to Medieval Times--that's hard. Confronting grandma about her drinking as she drains her fifth gin and tonic during Thanksgiving--that's hard. Finding a dry cleaner that can pull a two-day turnaround AND has eco friendly services. That's really hard. Really. Hard. And then I found Star Cleaners. Little did I realize they were a gem of the Lynnwood scene for a long time. I needed to get my daughter's prom dress cleaned quickly. Like I wrote above--a two-day turnaround. The staff didn't bat an eye. "Of course we can do it." Those golden words singing from their lips nearly gave me an out-of-body experience. The result? Perfection. The dress looks great. Daughter is pleased. They have my business moving forward.

I used this cleaners through the Hyatt laundry service during my stay in Seattle and when I…read morereceived my laundry back one item was missing. I outreached to them by calling more than 5 times until someone finally answered. When I told them an item was missing they told me it was nothing they could do because my receipt listed only 5 items instead of six. Even if the list was itemized incorrectly I should still get all my items back!! They then told me to follow up with my hotel. This to me is not only poor customer service but theft!!

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

A change in ownership a few years ago ruined what was once a great business. I stuck it out for a…read morewhile, but when I went back with pants that had been hemmed and the seams unraveled after a few washings, the owner wanted to charge me all over again, because apparently you "can't expect the hems to last that long." They always had befor,e and they do at the place I go now at 97th and Greenwood. ;)

Let me say right up front - dealing with staff was excellent. My rate reflects my decision to take…read morea precious hand-sewn cotton quilt to remove a tiny coffee stain. This is a 50-year-old heirloom where each piece has a story, and it is an ongoing project. Given there were signs everywhere emphasizing their no-strinkage safety with cotton fabrics, I stupidity trusted it. It returned shrunk, each tiny piece slightly smaller and buckled, therefore not matching the ongoing work at home, and many pieces ripped off. AND the tiny stain still remained. I had a near heart attack. Staff insisted they could "fix it". I returned take 2, stain still there, but quick shoddy repair of ripped pieces and they (kindly) insisted I did not have to pay for their mistake. Then, I spent 2 weeks at home re-calibrating to the shrunk piece, and another week removing ruined torn pieces (some were over a 100 years). Lesson learnt. NEVER take a vintage piece to any dry cleaner! A month on, I was still working on repairs.

Super great communication, quick service, and timely delivery and pickup. Highly recommend.read more

They replied to my initial request quickly and I'm looking at them handling my Laundry service…read more They replied to my initial request quickly and I'm looking at them handling my Laundry service He messaged me about 12 hours after picking up my clothes with an ETA showed up and this man is the Laundry terminator he will be back. My practice is growing so I need to spend less time doing laundry and busy work so I'm gonna farm out these items to save myself some time and I love not doing laundry. Excellent value for the time and quick poof clean clothes value.

Sent an inquiry message and Steve responded almost immediately. We were staying at the Hyatt in…read moredowntown Seattle and he made things very easy. We left our laundry at the front desk, it was picked up and dropped off within 24 hours as promised. Kept me updated the entire time from pick up to drop off! Detergent is free and clear which is what we use at home even. Everything was perfectly folded and in bags when returned back to us. Also, he offered a 15% discount for first time customers! Very reasonable prices. Highly recommended instead of spending our time at a laundromat or spending a fortune with hotel laundry during vacation!

They did a good job I wish I would've told them I don't dry…read moremy shirts but that's not their fault. Good job Highly recommended

Laundry Out responded to my request for service by saying they could not accommodate my request…read morewithin the desired time frame. I selected the "flexible" option from the project survey on Yelp. I responded and said my timing was flexible but never heard back. On the plus side, I'm now a client of a competitor on the East Side ( Snoqualmie Suds ). They are responsive, professional and provide great service. I found them from the same Yelp project request.

I was looking for laundry service for my comforter and sweaters. I found this business based on…read morereviews. To set it up, I filled out the form and they scheduled 2 weeks later. I left my dirty laundry in the front and they picked up at the scheduled window time. They dropped it back after 2 days. I was happy about the service and value. They did a good job. I will use it in the future.

Worst service ever! I was staying at the Everett Indigo hotel, & I inquired if the hotel could…read moreclean a blouse for me with a greasy stain. They indicated, they send it out. I filled out the form with all CAPS, that I needed the greasy stain out. The blouse came back the next day with stain as bad as it had been. The company Residential Delivery Service sent me a separate bill for $37.43 for cleaning my blouse which I had to throw out & replace. I plan to call the hotel next to let them know how bad this service truly was!

I contacted Seattle Express Cleaners to clean my wedding dress, which had sat in my closet for…read moreabout 6 months with no prior attempts at cleaning off the dirt, sweat, makeup, and other stains from my wedding day. They were extremely quick to respond to my inquiry via texting, asked great questions to get a sense of how much cleaning the dress would need (they requested some pictures of the stains up front), and gave me a quote for the cost that I felt was very reasonable. The pickup and drop-off part of this service is AMAZING, especially for someone with a busy schedule! They scheduled pick up at my house within a week despite having a high demand for wedding dress cleaning at the time, and sent me an update about what they were planning to do once they had their wedding dress expert take a look at the dress. Their turnaround time was much faster than I expected and they even sent pictures right after the cleaning was finished so I could see how well it came out! I had not requested a steaming since I didn't have plans to use the dress again anytime soon, but they did one complimentary for me which made the dress look absolutely stunning and like it was brand new. There was not a single residual stain left and the dress did not smell like anything - it was just perfectly clean. The final cost of the cleaning was exactly what I expected from the quote and I felt it was incredibly reasonable for the amount of cleaning they had to do, the speed and very high quality of service, and the helpful communication throughout the process. I was 100% satisfied with the end result and would absolutely recommend their services to anyone!

I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

So far, so good! Brought in some men's dress shirts to be laundered/pressed and feel the service…read morewas great. Quick turnaround (2 days) and they are able to get it done next day for a rush charge. A little pricier than what I'm used to ($4.75 per shirt) but every other cleaner I've tried since the pandemic is about a 7 days turnaround time. PS. Staff is super friendly and I like the text updates!

The hem/stitching for my son's baseball jersey sleeve came apart right before a big game. I filled…read moreout request a quote on Yelp and one of their managers replied to me shortly after and offered an exception to get the work done same day. Everyone I met from this business is kind and genuine. I spoke directly with the seamstress and she completed the work in 15-20 min and work quality was great! Thank you for accommodating and saving the day.

Wow! Lovely laundromat! So new and clean. I could go on and on. Avery was delightful! So helpful…read more Just had to wash a few rugs. I will definitely be back. Thank you Avery!

Avery was a great help. It was my first time in and will recommend. The self service was easy and…read morethey have their own service for reasonable pricing!