Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

After two visits here, I have to say so far so good…read more KC is very responsive to Yelp messages, even quick notes to confirm hours, etc. Prices are very competitive. My old place in Falls Church was going to charge me $225 for transmission fluid service. Uh, what? I just walked away. Skyline was about 1/3 of that, and I don't question the work. Came back for an oil change, full synthetic change for $50? That beats Jiffy Lube - without the hard up-sell for other work you don't need. So glad to find this place. Really feels like they treat your car how they'd treat their own cars: what needs to be done that will keep your car in great shape, but not overselling on costlier options. Feels like you can always go bigger and better with regard to car repair: do I want a fluid change or flush? Do I want the premium or ULTRA premium brake pads? You can almost hear KC rolling his eyes over the phone when he advises the option that gets the job done even if it's not the one that other shops tell you is worth the costly splurge.

Was recommended by a friend to go here. The gentlemen who helped me were to the point and kind…read more They didn't try to upsell me on anything and were honest in their analysis. Definitely going to be my go-to mechanic shop for future services. 10/10 recommend. It is a great place

I've brought several different cars to Brian at Redline over the years. This isnt just a German…read moreboutique go-fast establishment. They do it all! You'll see an assortment of classic V-dubs as well as the most modern Audi R8's. From restorations to full race -concepts.. his crew does it all. He (Brian) and his team have provided the highest quality customer service to me in the past and most recently a week ago. He called me to make sure that his shop had met my expectations and that the German auto experience would be maintained by his able shop. Who does this? ^^these guy. Best of luck to Brian and Redline guys. Until German engineering has us meet again. Thank you for taking care of the cars we love.

All the guys at Redline are HIGHLY knowledgeable when it comes to your VW/Audi- and we all know…read morethese cars can be a pain in the rear but these guys always figure it out! Definitely recommend for your Euro car

A totally positive experience. Chris was the contact, who exhibited great flexibility in meeting my…read morechanging schedule. While the work was pretty simple, a CVT transmission drain and fill, he happily agreed to substitute OEM fluid for the aftermarket product. Tyre's performed the work under budget, and checked my front brake pads at my request. I couldn't be happier, and will return. A model automotive service business.

Really friendly, as a millennial I really appreciate that they thoroughly inspect and take photos,…read morewhich you get in an online packet to go over. It's great to see what is actually wrong and what they suggest. We decided against doing too much service because the car was going to be replaced soon, but appreciated their inspection and had a few minor things fixed.

a dependable auto repair shop that consistently delivers quality bodywork and mechanical service…read more the mechanics and staff are professional, honest, and dedicated to getting your vehicle restored safely and efficiently. great experience overall

I got my car fixed here from a minor accident. The front desk staff are ok and not that friendly…read morebut all the maintenance workers I interacted with who worked on my car were great. They were super helpful and seemed quite honest about my car issues and costs. The front of my car looked brand new when I got it back. Would definitely come here again for the great work done here.

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.