Depending on the day and time you can find less busy times. They keep the machines clean. Prices to…read morewash fairly competitve. Finally they are close to a Dollar Tree in the event yo need to purchase detergent and dryer sheets.

They made it easy. They picked the laundry, and the special instructions were followedread more

Clean, helpful employees fair prices and large number of machines makes this a great place to wash…read morelarge items.

Very clean, Super nice atmosphere and Nice workers. Washers clean my clothes very quickly and…read moreefficiently. It's very convenient for the machines to text you when their done. Dryers are powerful and dry quick as well. Great business location.

I have been going to this Dry Clean Plus for years, and I think David is relatively the new person…read morein charge now. They have been doing great cleaning for many of my family members. A few weeks ago, I brought in a very expensive blouse into the place and David called me that they had ruined my blouse and felt very bad about it. He said he would do whatever I wanted to do...be reimbursed with dry cleaning services or pay for the blouse. I chose to get payment for the blouse and showed him the cost to replace. Without hesitation, he wrote out a check so I could buy a replacement. David is a true person and good businessman. Accidents happen and he owned up to it. I will continue to use the cleaners as they do an excellent job and prices are reasonable. I told him he could sleep at night as he did the right thing! Thank you!!!!

How to lose a customer in 30 seconds…read more Pre pandemic I was a loyal 20 year weekly customer. The lockdown kept me away as you don't need to dryclean sweatpants. Found out I had a meeting Monday requiring a suit. Arrived at 10am and asked if they could have ready by Saturday. "We are done for the day" responded the owner. Done? At 10am. I offered to pay a premium if they could just press the outfit. " No, we can only do it Monday" was the response. Took the suit two blocks away. Had it done in an hour 20 years of loyalty gone in 30 seconds

I decided to pay a visit to the cleaners because it was long overdue for some of my clothes and I…read moreread all the positive reviews online. I also near a new pair of jeans hemmed because I'm a shortie. I met the owner, Naomi, a small Korean woman who stated she had 30+ years of experience. She asked me fine details like if I wanted original hemming or to simply cut to the length I needed and go from there. It's a $10 difference so I rather keep the original hemming but I appreciated the subtle details. Unfortunately though, she isn't able to get ink stains out, so I do need to find someone who might specialize in that.

Quick, professional service! I had gone here years ago for jacket and dress alterations. This time…read moreI needed some pants hemmed. They did a great job with the stitches for dress pants were not visible and the jeans looked great! The said 2 days but I got a text the very next day it was ready!

Even though I now have a functioning washing machine at home, it has a small capacity so I have to…read morego elsewhere to wash some things. Recently the employees at Twinbrook Laundromat helped me when I was struggling with two large and VERY grubby dog beds. I appreciate the good customer service!

I came here when our washing machine needed repair. I was very impressed by the cleanliness of the…read morefacility, as well as the professionalism and efficiency of the ladies working there. One of the women kindly helped me through each step of getting a laundry card, selecting the right sized machines, and using the machines. Even on a weekend, I was able to use a small and medium machine next to each other, and the loads only took about 30 minutes each. I will definitely be back if my own washing machine is not able to handle the laundry I need done!

Excellent service and work. Did three queen-size quilts for me, not duvets, but stitched cotton…read morequilts. Picked up and delivered exactly on agreed time. Quilts beautifully folded and wrapped in plastic and well washed according to instructions. Very satisfied and will easily use again. Highly recommended!

Always there to help and always ready for business. Good hours. Usually clean. Parking available…read moreexcept for weekends that are very busy.

I'm giving 4 stars for the friendly customer service from the employees who works very well…read moretogether. Even with the price increase to $2.25, you are getting what you pay for. Meaning, if you want organic products & high end cleaning services then this place isn't for you. I use this cleaners for items I'm giving away, taking to the consignment stores or blankets with a request to clean twice over. The money you save here you can use at next door at Chipotle & Starbucks. Located at Pike & Rose.

I have been going to this dry cleaners for several years. Unfortunately the customer service has…read moresignificantly declined over the years. I have lost several pieces of garments and nobody has taken any responsibility. I have been witnessed to other customers claiming that they did not receive all of their pieces back. I dropped off 18 pieces of clothing was overcharged by $10 and the receipt claimed that I had only dropped off 17 pieces. When I spoke to the manager Feven, she clearly couldn't do math and realized that she had overcharged me. All the dry cleaning pieces are $2.49 a piece but was charged a lot more as shown in the receipt. She claimed it was a mistake but none of the three charges reflected in the receipt matched at all. Avoid this place unless you are ok with being flagrantly being overcharged or losing your clothing.

Quick service but such a tiny parking lot, so it's a bit inconvenient turning in and getting out of…read morethis area. Even after the reviews, I was disappointed they didn't want to attempt to remove my sweater with ink stains. I appreciated the honestly upfront but that tells me the reviews were inaccurate. Affordable for dry cleaning with reasonable turn around.

My wife has been going there for 15 years for dry cleaning and alterations. The owner sold the…read morebusiness recently and the last thing she took there for alterations was destroyed. She is heartbroken. It took her months to find this dress and she trusted that would be done to the same standards that she had come to expect. This was not the case. This is a very important long dress for a wedding. She is the mother of the groom. She now has less than 3 weeks to find a new dress and get it altered. They should be ashamed of what was done. Stay away from this establishment they are no longer to be trusted.

I find the service here worth the premium price. I have never had an issue with the quality of the…read moreservice over many years. After having intentionally slowed down my dry cleaning spend, I dropped off a few items recently. Returning several days later to pick up my cleaning, I was impressed that Francisco remembered my name! And the quality of the cleaning remains high.

The next day turnaround time is great! I did not think they would offer that for each piece that I…read morebrought in, granted it was only 3 small pieces. However, they are a bit on the pricey side. $25 for a jacket seems a bit for me versus the other spots I used to go to was $10-15, and that is the same price not because of inflation. Pretty good service and fast cleaning overall. Just get ready to pay.

Service is horrible. I never went there. Before going, I called 301-881-7741. After a message,…read moreanswering machine came giving an alternate number 301-881-0049. Instead of a human, fax machine came. Since they are nearby, I went there. I complained to the lady at the desk. She was not an educated person. Kind of rude. I told her about my bad calling experience. Then, I called again in front of her. Phone range, another employee passed by the phone but did not pick up. Still the front desk lady did not apologize, instead became more rude. Then I learned that I have to pay cash upfront - no credit card accepted. I decided not to give them my clothes-- and I do not recommend anyone to go there.

Torn comforter. It also came back lumpy. Same thing happened to another comforter I brought there…read morepreviously but thought I'd give them the benefit of the doubt. Not sure what's going on with their machines but I'll have to find another dry cleaner.