The quality of plants at White Flower Farm is a step above any other plant source that I have found. I highly recommend this company!

I am trying to reach customer service about a,gift I received and the site just spins and spins to "verify I am NOT a bot"! Cannot contact them to say the box was delivered upright, but the plant was sideways with broken leaves and no flowers!! This was a,surprise, special gift, but no way to reach customer service! Only a,toll free number which doesn't work for me as hard of hearing! SO.... customer service, please email me at tewastar@aol.com! Thank you! Marilynn in NM read more

My Fantasy hydrangea arrived completely dehydrated and wilted due to an eight day UPS shipping experience from this company to the West Coast. The leaves were completely droopy and it was in very poor health. I have been nursing it back to health for a month now. All the canes are dead and new growth is finally emerging at the base after a lot of TLC. This company needs to switch to FedEx as their carrier and not use UPS, especially for longer transit. I never have this issue with Garden Crossings for my orders because they use FedEx 2-3 day. Everything arrives perfect from them. read more

White Flower Farm - After the leaves came off and plant rehab started. - Nurseries & Gardening Near Me - Morris, Connecticut

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I received a wreath of dried wildflowers as a gift at the holiday season. I stored it in the box it came in, in a dry place out of the sun. I opened it today to hang on my entry door inside the house, and when I opened the box, I noticed it had turned completely grey. I would like to return it for a refund. Can you help me, please? Thank you, Michelle Siegel 24515 California Ave. SPC 61, Hemet, CA, o92545, 909-964-0802. Please respond to my email. Thank you, Michelle Siegel read more

plant arrived in unacceptable condition-completely wilted. cannot connect with "customer service", which is totally non service. i just left a message...unable to speak to a person at the office desk. we'll see if i ever get a call back. bad experience. read more

Beautiful New England garden! Love walking the grounds for ideas! Plants are organized so well! Alphabetical and grouped shade or sun!

Extremely disappointing experience- ordered a holiday cactus for my mother and paid a little over $100 to ensure it arrived intact and on time. The plant that did arrive was tiny and had maybe 4 bulbs total- not at all worth the $60 price. I was shocked and disappointed and ended up having to go hunt for a replacement from a local garden center. Do not waste your money, this seems to be a common issue for folks. read more

White Flower Farm - Nurseries & Gardening Near Me - Morris, Connecticut

Shipped plants too late in the season to be planted. Insists I plant them into soon to be frozen ground and seek a replacement in the Spring which is just a big waste of time and money (since they don't cover shipping in their guarantee). read more

I ordered the Jasmine plant in a filigree plant stand for $135 in early November. It said shipments would start on Dec 5, 2025 (live plant and plant stand would be mailed separately). I never received an email that my deliveries were scheduled to arrive. On Friday 12/5 or Saturday 12/6 the fragile live plant was apparently delivered to my front door on a covered porch not visible from my garage entry, while I was away for several hours. I always enter thru the garage, so it was not until I opened the front door at 5 AM Sunday morning that I found the boxed plant. There were no markings on the box saying "fragile live plant" but the company said they always email delivery time and the box contains a "warming pad". 1) the company checked and agreed they could NOT find that they had EVER sent me an email, 2) there was no warming pad in the package, and the plant was already show first signs of dying from the exposure to our Maine deep freeze. The unfriendly representative finally agreed to send a new plant "this time only". Also, when I immediately put the frozen plant in it's plastic pot, into the decorative stand holding pot by the window, in hopes i could revive it .. I realized the next morning that new pot had a slow leak staining our wood floors ... outrageous for such an expensive plant stand! This has always been an expensive company .. but their products and service are sub-par. read more

White Flower Farm is beautiful. They have gorgeous plants. It's a beautiful place to walk around. Everything I've ordered from them has been top notch. If for any reason a plant arrives in a poor state, just realize that things happen. Plants are sometimes fragile or maybe mishandled. Give them a call. Don't give a bad review without working with them to fix it up. They are good people. read more

I ordered 7 pink Sonic Bloom Weigela from White Flower Farms. It took 5 days from the shipping notice to receive these plants. Needless to say, I was concerned about the health of the plants with that long a journey. All 7 plants were dormant but alive with green Cambium on all plants. I watered them well and planted them a few days later. Within a day of water and sunshine, all 7 had leaf buds on them and in a few more days little green leaves began to appear. I'm quite impressed with White Flower Farms. The plants were packed with great care and were still barely damp after their long journey. They were also a good size for the price. I will order from this company again! read more

Last. Fall I planted three peonies from White Flower Farm. One was Dr. Alexander Fleming. It has actually bloomed and this is its first year!! So happy. read more

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I was utterly shocked to receive a $25.00 clematis that was not only dead and shriveled, but after I carefully unwrapped it, it was severed from the root. I insisted on a refund. The shipping took forever. I won't be ordering again, and I don't recommend you do either. read more

White Flower Farm - Nurseries & Gardening Near Me - Morris, Connecticut

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Ordered a Mother's Day plant for my mother well in advance and with guaranteed arrival before Sunday. I checked tracking today and saw that it will be arriving after Mother's Day. I called customer service and the woman I spoke with was useless - her only "solution" was for my (elderly) mother to return the plant. I could live with a glitch in their shipping system if they made any effort to resolve their mistake, but they clearly do not care. Definitely steer clear. read more

This is such a beautiful place and a lovely ride. They offer a beautiful garden to walk-through. So far my dahlias have not bloomed to that's sort of a bummer. Still worth the trip. read more

Disappointing experience. Ordered two white Echinacea Plants. They came with soil spilled throughout the box. The plants are lifeless and dried out. They will not survive. The plants are very tiny and one is less than half the size of the other plant. Not worth the cost. Should not have been mailed but shipped with FesEx or UPS. read more

White Flower Farm - Plant sent from White Flower Farm - Nurseries & Gardening Near Me - Morris, Connecticut

roses i ordered months ago, unbeknownst to be had black spot. the fungus invades your yard and starts killing everything. asked company to send more since they were guaranteed...this new batch is covered in black spot. dont use this company. ive lise a couple thousand $ on firt cloth supplies, herbicide pesticides. the fungus/mold has decimsted my entire back yard read more

When I sought out White Flower Farm on Yelp to leave this review, I was shocked to see so many lower ratings!! I don't leave many reviews on yelp, probably just a handful all my life - but I felt like this place was deserving of credit. I've only ordered twice (by mail, haven't been there in person) and my experiences with them have been not only good but the best I've had ordering plants by mail. I ordered Black and Bloom Salvia (2) and an Indigo Cherry Drops tomato plant. The salvia were potted and put on a cement stand in the center of a circle of orange daylilies. Though the daylilies (which have been there forever) did not perform as I'd hoped this year, the salvia were great! The two plants still look healthy now even though I've ended up neglecting their pot badly by mistake. At one point the pot fell off the stand. One of the two plants was severed close to the base, but it's grown back so well that the two plants look the same age again. The tomato plant, though, is the main reason why I decided I should leave a review. The Indigo Cherry Drops tomato plant did arrive a little early, but with the grow light I use for seedlings it did fine until I could plant it outside. Just now I counted the fruits on this plant and there were 70(!) - far more than on my Sugar Rush tomato plant from elsewhere. Even though the Sugar Rush variety has had the most fruit possibly every year I've had it. There are also plenty of blossom clusters, so provided that frost doesn't come early it looks like there will be plenty of tomatoes to come from this plant as well. The fruits truly are the size they're advertised to be, so larger than I'd expected from a cherry tomato plant. They really are blue in large part, though the non - blue parts mature to a regular tomato color (my only disappointment). The fruits taste great, too! I was also impressed by the disease resistance of this plant. Here in Connecticut we've had a wet summer with temperatures varying widely day to day. The I.C.D. plant did get what I think could be some black spot early on, but despite this most of its leaves continue to look healthy and obviously fruit production was not affected. All of this despite the fact that the branches grow densely and I haven't gotten to pruning it for air circulation as I should have. I noticed that some reviewers were disappointed with the condition of their plants on arrival to their homes. Mine, however, were the healthiest looking plants I have ever ordered! This could be due in part, however, to the fact that I live relatively close to White Flower Farm (though in Connecticut, I live in the southeast which is too far away to reasonably drive there) which meant a relatively short distance and time for these plants to have been in the mail. read more

We visited the garden and shop when we traveled to CT. Beautiful gardens and the planted pot we purchased was perfect and reasonably priced.

This is a breathtakingly beautiful nursery and plant store! We went in the first week of August. There were a few things sold out, but since many many nurseries get the plants they sell from White Flower Farm, one can use a visit as a place to be inspired and and create plans for their own landscaping. I felt so full of joy walking through the display walkways. Dogs & picnicking are not permitted. read more

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If I could give negative stars it would be more accurate. I purchased peony roots and five anemone type dahlia tubers last fall. Planted the peonies upon arrival and they appear to be waking up. I generally order my dahlia tubers from Swan Island Dahlias (I have ordered over 100 tubers from them over the years) and always receive quality tubers with good results. This was more of an impulse purchase from WFF, however they are in nearby Connecticut and I thought why not support a local farm, especially since they "guarantee" their products. Received my dahlia tubers and upon opening the first bag found a tiny clump of tubers - ALL WITH BROKEN NECKS! I opened a second bag and found the same thing! I immediately called WFF and the "customer service rep" stated that they have received several calls about this and that their "Horticultural Specialist" stated that this was not a problem and to go ahead and plant them and they should be fine! I explained that I have been growing dahlias for several years and that a tuber will not grow with a broken neck and no eyes! She insisted that their "Specialist" stated they only need one tuber to grow and I explained that ALL TUBERS in the clump had broken necks! She insisted that I plant them. I then told her that I wanted my money back - that clearly their plant material is inferior at best. She said they will not replace or refund unless I plant them and they do not grow! I then told her to take them back and she advised that I would have to pay to ship them! So essentially I will have paid shipping and return shipping fees for tubers that weren't viable to begin with. White Flower Farm is NOT REPUTABLE! Do not waste your money! read more

Purchased four perennials by mail, assuming an independent nursery would provide quality products that would be worth the premium price. Opening them immediately upon arrival I found they were incredibly root bound (see photo). Customer service suggested I use a razor to cut into the roots so they could be planted and hopefully survive, but no offer of refund or reduced price given the quality was sub-par. I have lots of experience w/ different mail order nurseries and have never seen quality this poor. Will not use them again. read more

White Flower Farm - So root bound you can see the indentations of the container! - Nurseries & Gardening Near Me - Morris, Connecticut

I ordered a plant specifically for the color combination from white flower farm as a gift. Trusty rusty is suppose to be red and yellow. What I got was purple and green. So disappointed. I didn't expect it to look like the pictures but they could have at least gotten the colors correct. Tried to leave a review on their website but it doesn't look like you can. I wonder why. What a waste of $20 and 3 weeks of my time. Now I have to go find another plant. Will never order from white flower farms again nor will I recommend them. I just hope this review saves someone else a little time and money. read more

White Flower Farm - This is what I got - Nurseries & Gardening Near Me - Morris, Connecticut

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Sadly, this is the second time I got leggy, nearly unusable plants. I thought last year was a fluke and gave them a second chance. I want to like White Flower Farms, but 2 years in a row I got my plants late and many of them are ugly, leggy and spent looking. I can salvage the coleus -- and one of the plants they sent was actually a nice young plant. The petunias were middle aged and usable. The impatiens are aged and I probably will just throw them out as they are already in late summer condition -- leggy and sad. read more

White Flower Farm - The Coleus and Petunias are useable, but not as young as I would have bought in person. - Nurseries & Gardening Near Me - Morris, Connecticut

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I have been ordering plants from White Flower Farms for several years. The plants are often hard-to-find locally and yet WFF comes through. Almost without exception, the plants are healthy and vigorous. It is one of the joys of the new season to get their catalog. read more

Wonderful garden center to go in person. I have never done mail order since I am within driving distance. I love all their flowers and use them in my summer window boxes and plantings. they have a huge variety and great quality plants. I am taking off a star because their pricing which I find to be a bit out of control. There's nothing close to this in the area so I just pay the price and enjoy my beautiful window boxes. read more

Terrible customer service. Placed an order two weeks ago for a product that was supposedly in stock and ready to ship. Was told 3 days ago that it was in the "advanced stage" of shipping. Called today to get a status and was told it still hadn't shipped and I cannot cancel the order. Customer service rep tried to act like it was my fault for not requesting expedited shipping for something I should not have needed expedited shipping for, plus I have been getting emails from this company saying yesterday was the last day to order for Mother's Day delivery, yet an order placed 2 weeks ago can't be shipped in time?? Ridiculous, rude, and will never order from this company again. read more

I just got my SWEET BABY GIRL TOMATOS (4 plants 4/20/ 23) 3 plants in bloom already . they come well pack and healthy plants. I have ordered in the pass never had any problem with plants or packing . keep up the great job ! read more

Obnoxiously condescending phone customer service rep. Trying to get a refund after plant arrived DEAD. Do not recommend.

Ordered gifts in early November and hadn't been shipped by December. Customer service tried to make it all my fault. Service is terrible. Expensive products call for good service and at least an apology. Got neither the gifts not the apology. read more

If you're placing multiple orders at once, be advised: WFF has screwed up my holiday orders three years in a row. I advise placing orders one at a time. They are incapable of processing multiple orders in one call and getting them right. read more

I ordered from White Flower Farms and received a plant with all broken stems and not in the pot. The box was obviously damaged during shipping. I emailed customer service to simply ask if they thought my plant would survive under the condition in which I received it. I received a response the next day from Lauren in customer service and she was extremely polite, expressed her concern and mailed me a replacement plant free of charge that I received today. It was in wonderful condition and I couldn't be happier. You have a customer for life! read more

Buyer Beware!!! I ordered 3 tomato plants and waited over a month for the promise of strong healthy well rooted plants. This is a bold face lie. All foliage was dead, the container was dirt was dried out and I now have 3 leafless stumps that I am trying to nurse back to life. This site is a sham that delivers inferior lifeless product while enticing you with unkept glowing promises and beautiful pictures of what your product should look like. Don't count on it!!! read more

Every year on Mother's Day my daughter sends me flowers from this establishment. Every year they arrive dead or near dead. I live in Florida. The box arrives hot to the touch and the flowers are limp. They die within a day or two. I didn't want to tell my daughter because she was trying to do something nice. I am going to tell her now. I highly recommend NOT ordering fresh flowers from White Flower Farm. They aren't fresh when they arrive. I told customer service. They didn't even acknowledge my email. If that's their way of doing business, you might want to look elsewhere for a more professional company. read more

Such a beautiful catalogue, such a wonderful website. Pity the plants they shipped to me died and further pity that all attempts to reach customer service go both unacknowledged and unanswered. Clearly, I have moved on.... but beware - orders that are pending (to be shipped later on) appear not to be able to canceled. Proceed with caution.... frown face. read more

I've been unable to shop for window box plants in NYC because the outdoor restaurants have bought them all. I used White Flower Farms on the recommendation of a friend. In fairness, I am not an experienced gardener and NYC during COVID is depressing. I have been really, really looking forward to cheering myself up with window boxes. The website and my receipt said the plants would be shipped by late March or zone permitting. I kept waiting and checking. They weren't shipped till April 6th. For the price I paid, $60 with shipping, I bought what I thought would be enough plants to fill my window box. I got four little plants that wouldn't even fill a hanging basket. For $60!!! They didn't lie. The text with the glorious website pictures states 1 pint. I just figured they'd be bigger. I feel like an idiot for shopping at White Flower Farms. Too $$$$, they don't deliver as expected. Perhaps it's best for experienced gardeners. Update: 4 days shy of a month later the plants haven't grown much at all. I hear high-quality plants may be small at first but the roots are strong and mature so the plant really fills out and grows quickly. This was not the case with these plants, unfortunately. read more

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White Flower Farm is every gardener, landscape artist and flower lover's dream. Located on 5 acres in beautiful Litchfield county, the grounds are immaculately groomed and showcase the best of what they have for sale. If you arrive sometime in late May you will be blown away by the colours and fragrances from all the flowers and bushes. My favourite flower is lilac and they are everywhere here, in what seems like a hundred colours and with blooms as big as your head! There is also a wonderful shop which sells everything you could possibly want, including tools, bulbs and decorations for the home. There is also an online catalogue, which I have ordered from in the past and let me tell you, they do not scrimp on quality or service here either. My order was excellently packaged, with absolutely no damage and came within days. They are a bit pricey, but if you want the best you will go nowhere other than White Flower Farm. read more

White Flower Farm - Nurseries & Gardening Near Me - Morris, Connecticut

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Web Page states" 20% off gift certificates of $50.00 or more! They would not honor 4 gift certificates for $25.00 which totals 100.00$. I wanted to give 4 friends a nice gift. I just had a conversation with a Supervisor at your establishment. I stated in this note to you I wanted 4 individual $25.oo gift certificates so I could have 2 with names and 2 blank to have on hand. The two people I spoke with, the second being a supervisor, would not honor my request, saying the gift card had to be $50.00 value  in order to receive the 20 percent discount. This conversation got so complicated and seemed to ruffle the women's feathers that I will spent my money elsewhere. I purchased a large order last year from your company and there is no record of it. I wanted to give 2 of these as gifts at $25.00 this weekend. I really am upset meeting so much resistance from a company. She explained that I could not leave the name blank. That is crazy! I wanted 2 without a name so that I could have a nice gift in case I needed one right away. You show your more interested in the money you make the the customers whom support you. I am on a limited income and can't afford a $50.00 gift certificate for one person. The Supervisor says "we can't do that " , I know from experience that a business can do what they want, especially for the customer. Katie Joseph read more

I have been a customer since the 1980s when I got a catalog in the mail and used a telephone to call and place orders. I have many roses I have kept, moved across state lines and different homes that I got 30 years ago. I have continued as an avid gardener to go to White Flower Farms when I am looking for a particular plant or a plant for a special space in the gardens. I thought it was not advisable to buy tomato plants that need to be shipped in a box from halfway across the country (I lived in Minneapolis and now in northern lower Michigan). I was wrong and the plants arrived 2 feet tall, green and in need of some water. All have always survived and so good are the heirlooms that I have bought tomatoes several times over the years. I kept seeds from the heirlooms but after 2 or 3 years they lost their strength which is common to these olden days plants. Then I ordered more because WFF knows how to keep the genetics pure and was good for another few years. I can't even remember all the plants over the decades. I see that some customers are very unhappy with the owner and his other businesses. I read and take that seriously. On the other hand, those who complained did not seem to be 'gardeners'. The complaints are about the interactions which I have not experienced, but I have never visited the farm myself or met these people or the owner. I don't care about having your gift certificates not meet your needs or the color of a plant does not look like a photo. To a true and experienced gardener (I'm 76 and started in the rose gardens with my grandfather when I was 2) is interested in growth and growing and if lucky, know what they are doing. I have never had a bad purchase in all those years and nearly 20 orders over 30 years. Reviews read very different from people who sound like they are, in fact, going to the garden. I taught college and the website for 'rate my professor' taught me a lesson: People with a grip or complaint are far more apt to do a 'review' than the satisfied consumers. This certainly include me. If I am looking at a product and read mostly rave reviews I know I am on to something very good. It is harder to motivate the review I am writing than the complaints I read to the right of this screen. If the owner is a hateful landlord, move out or burn the house down. If you want some good plants, this is a place to get them. read more

This garden center/ retail/ park like setting is just beautiful! They also offer a catalog of seeds, heirloom perennial, annual, bulbs,tubers,, plants etc for shipping. If you can't find it here it just may be your imagination lol! Honestly, this is a nice trip to make to wander the grounds & purchase some unique hardy established plants. They also offer education/ classes. Be aware that you have the correct address as mentioned by fellow Yelpers: 167 Litchfield rd Morris Ct. Private parking. read more