Ordered a hundred red runner roaches, approximately half were dead on arrival and bugs were packed…read morewith heat packs on a hot day with what seemed like no food in the packaging container. Grabbed roaches less than 5 minutes after they were delivered. Very disappointed as the roaches that survived look amazing but $25 for 50 roaches is really tough.

From the owner: At PNW Reptile Bites, our mission is to provide premium, nutrient-rich live feeders that promote…read morethe health and vitality of your exotic pets. In addition, we take pride in raising healthy, vibrant chameleons and other exceptional pets for our valued customers.

I've been to the store two separate visit and both time everyone's been very friendly and helpful…read more I would say, especially in the fish department, the gentleman help me is very informative, patient, and helpful. The store is also very well stocked with things that cannot be found in many other fish shops. From from supply/fish contents/stock availability it's already a great store. To add on friendly/helpful service definitely make it five out of five.

I found this by accident and feel like I been really missing out they have a huge selection of…read morefish, altho most are guppies and Molly's and that sort of thing. They do have one wall of cichlids but I feel like the selection wasn't that great on the cichlid front mostly African, not to much south American. Still a really cool store tho, ghost shrimps for only 75 events a piece! I will definitely be back.

EXCELLENT business! Great place to find what your animal (pet or farm animal) needs! Their Fish are…read morealways clean and happy! Birds, rodents & rabbits are always looking clean, happy and well-cared-for! Nice job! I love that they get a good selection of pullet chicks in every year! Hard to find a good farm store. This is it!

0/5 Disgusting doesn't even begin to cover how nasty this place is. The dirt, the dust, the filthy…read moregrime....I'm not even sure how this place has not been shut down for sanitation violations. And the SMELL. My lord the smell slaps you in the face. Immediately plugged my nose and just breathed through my mouth. But that didn't help, I could quite literally TASTE THE AIR. It was humid, and vile, and you could tell the employees were trying to mask it with some kind of air freshener that was just making it worse. My eyes started to water. My husband was looking and I gave him a look that I had to gtfo and he nodded agreeing. I feel bad for any living creature there, what an awful place to be stuck. I would avoid this place unless you have a powerful mask and are not turned off by grimy nasty dirty grungy filth.

Very friendly and helpful staff. I wish they had raw beef rib bones there! My dog does enjoy the…read moremarrow bones but they're hard on his stomach. Other than that I will shop here for everything I need! I love supporting this business!

My go-to pet store for my cat's needs! The staff are very friendly and helpful and the prices are…read morereasonable. Very nice open space and a variety of brands. My cat especially loves the Rawz brand and I love seeing all the toys for cats and dogs!

Cute pet store was able to get a cake and all kinds of birthday supplies for my dog's 10th…read morebirthday, highly recommend!!

This place is amazing! I found them last year before my pups birthday and got a WHOLE stash of…read moregoodies: toys, treats (such a LARGE variety), and EVEN dog desserts (cookies, cakes etc.) I was so please I spent WAY too much, more than what we needed b/c I was so excited with the assortment of things. The staff has always been super friendly and kind to my pup when we come in, giving treats on every visit. They also gave him a birthday treat and took a photo of him for his bday, love that! If you're looking for a place to get some goodies for your fur-friend/family this IS the spot!

What a refreshing nice clean pet store way better than the Petsmart on 19th and Union said to say…read morethe store was clean. The staff was friendly easily located near Tacoma mall prices were decent. I would definitely suggest this place.

We have been loyal Petco grooming customers for eight years with our Shih Tzu-Bichon and have never…read morebeen disappointed until now or experienced behavioral issues during grooming. Due to scheduling we could not get in with our regular store as soon as we needed so we booked at this location. This was the second time at this location as they had more bookings. We received a call mid-groom stating that our dog had "attempted to bite" the groomer while on the table. When I arrived, I asked the manager for a detailed explanation and a written incident report, but neither was provided. The manager simply stated that our dog attempted to bite the groomer and that she was now permanently banned from all Petco locations and refused to offer any information. I asked if she could return to her regular groomer at our usual Petco store, where she has been groomed successfully for years, and was told no. Our dog is energetic, but she has never shown aggression in eight years of regular grooming appointments. Additionally, when we brought her home, she was acting different than usual and repeatedly licking herself as if she was hurt, which was concerning. We have three dogs that require regular grooming and haircuts every 6 weeks or so. Due to how this situation was handled, the lack of transparency, and the extreme decision to ban her without proper documentation, we will be taking all of our grooming business elsewhere. So happy that a week later we took her to another groomer where they cared for her and there were no behavioral issues. When I picked her up they said how much they loved her. Beware of an inexperienced groomers and managers at this location.