Tyler and Ashley are amazing we had a shipping error and they fix it. Ashley kept my daughter in…read morethe loop and we resolved the error and we are very pleased with the outcome. I would highly recommend them as they our professional and show they care and Value their customers and it was proven today. They will always have are business and support. If there was an outstanding owner of the year award for Business owners he would be on the top of the list. Again both of you thank you so much.

The staff is friendly and really knows their stuff! They take great care of the pets. Even though…read morethe store is small, it's loaded with everything you'd need for your reptiles, amphibians, and spiders!

They have really cleaned up and have healthy fish I needed…read moreguppygrass,left my name and the guy said he would have it for me on Saturday, guess what no hold for me. Left my name and number requested a call back, no call back. I think I'm done them.

Absolutely wonderful pet store. They have a lot of beautiful creatures. They have gorgeous fish…read more They even had a beautiful cat and parrot, but no chinchillas. They had wonderful parking and their employees were very nice. I think their prices are great as well.

In the 5 times we been to petco in the past 2 weeks not ONE employee has greeted us, to helped us…read more We have tried to stop someone and ask for help and they just ignore us and keep walking... we got a new kitten and needed help with where cat stuff it was located in the store but found ourselves, upon coming we ended up getting our daughter a beta fish. Again no one around to help with what beta fish need. We ended up having to go to Walmart and Amazon for help. We have spent $100s of dollars in the last 2 weeks on animal stuff and gone to petco for advice and help, to receive none. The staff is unfriendly and very unhelpful. There was no lack of people working but unwilling to even point us in the right direction. Go to Amazon, mudbay or Walmart.

Experience was kind of 'meh' for me. I had brought my Cattle Dog in for grooming & they generally…read moreseem to do a good job. The last time I went though, I haven't gone back because they changed my dog to a "long hair" dog and upped his weight, which was not correct. He does have longer hair than the typical Cattle Dog, but upon taking him to two other Petco locations, both of them stated he shouldn't have been changed to a long hair dog. The groomer seemed kind of bothered to groom him. The store side is usually well stocked, I think this location is awesome, except grooming is a bit mediocre.

What really made me post is this- is that I needed puppy food and I found out they deliver! I…read moreordered the night before as I realized we were about to run out- and I couldn't leave the next day- only had enough left for a breakfast serving. They delivered at lunch time the next day! I am very thankful for that convenience!! In the past we used to buy cat food here, but it's been more than a year since we had to put our sweet girl down. She was our faithful, furry family member for nearly 2 decades. We recently unexpectedly got a puppy. The first week I scheduled a dog washing station time slot, and when we came in they were very kind to us and our puppy. The staff really helped me select a quality puppy food by giving me a few different recommendations. Our dog loves coming here and enjoys her bath times there. They provide everything for the bath for a reasonable price.

We were extremely disappointed by how we were treated at Pet Pro's in Lakeland Hills. In the past,…read morewe've been criticized for needing to drop our pet off early; this time, when we were late picking up due to extenuating circumstances, an employee told us there were "notes in our file," that "we needed to have a talk," and reminded us they "weren't a doggie daycare"--all in front of other customers. What bothered me most was that no one even asked whether everything was okay or why we were late. For a $130 groom, I expect basic courtesy and professionalism, even if there is a legitimate concern about pickup times. I left feeling humiliated rather than valued as a customer. When we said we would find another groomer and mentioned that unfortunately the groomer would lose the tip, the employee responded, "That's okay. The groomer is totally fine with that." That interaction sealed our decision to take our business elsewhere.

LOVED the service, animals looked comfy in their enclosures, very wide variety of products too!!!…read moreDefinitely recommend if you need any aquatic products/plants/pets

I've been to the store two separate visit and both time everyone's been very friendly and helpful…read more I would say, especially in the fish department, the gentleman help me is very informative, patient, and helpful. The store is also very well stocked with things that cannot be found in many other fish shops. From from supply/fish contents/stock availability it's already a great store. To add on friendly/helpful service definitely make it five out of five.

Very clean store with nice selection of fish. Beautiful coral and plants also. Knowledgable and…read morefriendly staff. If they don't know the answer, you can find an owner there also who knows a lot. The tanks looked clean. The fish looked lively. Front has selection of tanks. Back has supplies. Seemed like a good selection of everything. We like supporting this family owned business.

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

This is a fun store. The people are consistently friendly and kind to my dogs. I have 3 Shelties…read more So we go through a lot of training treats. The sales here help. The biggest draw is Ruby, the groomer. My youngest Sheltie is only 9 months old. I usually do my dogs' claws, but I brought him in one day to have his first experience with having someone else do his feet. He was worried, but Ruby is an excellent dog handler. She was efficient and very careful with him. It was a very good experience --- which was good because yesterday, July 19th, I brought him back to see if Ruby could remove mats the size of PLUMS under both of his ears. Yes, she could! She did a terrific job -- much better than I could have done myself. Afterward, at the cash register, the cashier gave my puppy a BIG piece of salmon jerky (just to convince him that this is an okay place). He's convinced. We really appreciate Pet Supplies Plus.

Nice pet store with a little bit of everything and friendly people employees…read more Normally have coupons in Valpak.

We come here for a specific dog food. Red Barn which we happened upon when the vendor was on site…read morehere. While we have been coming here for many years the vendor demos are quite nice and allow a chance to try out different dog foods in trial size packaging. Dennys is known for their vast selection of dog, cat and other exotic pet foods. The staff is always friendly and very knowledgeable. The added bonus is they have dog wash here with two washing stations. This is one of my favorite go-to pet stores.

We've been customers of Denny's Pet World for decades (mostly for fish), but today's visit reminded…read moreme that I haven't given credit where it's due. Last year, our kids were given two gerbils who were around four years old, so when nature took its course (RIP Nibbles and Snugs), they were heartbroken. After holding a memorial service and cleaning out the cage, they looked up at me with hopeful eyes and a "Dad... do you think maybe...?" Yeah yeah, OK. There are lots of big box pet stores in the area, but I'm making the assumption that a smaller local shop likely treats their animals better and hopefully sources more ethically too. In any case, I'd rather shop local when I can and the prices are competitive. I called to see if they had any gerbils available and Aela let us know that they had some males in store. She said to ask for her when we came by. About an hour later, we dropped by and found Aela. She brought the gerbils out in their enclosure and was great not only with the animals, but my very excited children as well. She answered our questions and seemed to really enjoy her job, which makes it so much more fun for everyone involved. She took care of getting them in a box with some bedding and sent us off with smiles all around. I'm so thankful that Denny's is part of the neighborhood, and for great employees like Aela who make the experience fun.

This is a nice, local, neighborhood pet store that I only just recently discovered. They're a…read morelittle off the beaten path, near (but not in) the mall where Safeway and a bunch of other stores are located. Look for their sign on Hildebrand. Well worth a visit. I found them to be well-stocked with items for my furry kitty friend, both food-wise, but also in all other respects (bowls, toys, scratchers, climbing trees, etc.). Staff was friendly and very helpful with all of the questions we had. This will definitely be my go-to pet store on Bainbridge going forward.

Customer service via text is great, and the store is beautiful! There's lovely cats roaming around…read morethe store just doing their own thing, and there is such a wonderful variety of pet food and treats. I wish I could have stayed longer! My only problem was with the staff who didn't say hi - nor did they help in any way which is fine, but even during checkout they seemed very standoffish. I can understand if it was just them not feeling too hot (there was three of them) but they were all super friendly to the man ahead of me. Sort of made me feel a little bummed ): Like i said, customer service is great though and the store itself is beautiful so I will definitely be trying to check it out again when i'm in the area!