This year has been terrible due the passing of both parents a couple months apart. With that being…read moresaid This company took exceptionally great care of my mother during her ending stage. They were very kind and detailed in talking with us and made sure my mother was well cared for at all times... This is one of the hardest things in life to deal with but they made sure to help us as mush as possible. I'm greatful for the staff we had and wouldn't change it for the world. I know my mother's transition was as easy as cit could've been thanks to these amazing employees. Thank you ALTUS staff for the outstanding work !

If you're considering hospice it's not an easy decision & it's a doubly hard decision to choose the…read moreright agency. I highly recommend Altus. We used another agency before Altus & were very unhappy. We switched to Altus for the care of my father in law. Everyone at Altus was professional & very capable. We received responses to calls very quickly & they took care of all of our needs 24/7.

This company was excellent with my special ed sister when she was in her end of life stages. They…read morecame out immediately when we got her home and anytime I needed meds, they were delivered within 3-4 hours. Very nice/professional employees and every time I called they answered all of my questions and always called me back quickly. I would definitely recommend this company, they were great. Thank you for everything during a very difficult time in my life.

Houston Hospice - Diamond Team, lasted a week before I had to fire them and find another hospice…read morethat could provide end of life care for my mother. To begin, their intake nurses are rough, belligerent and detached. The lady we got could care less about my mother, she just wanted to do the minimum and get out. Not a single commitment was upheld, not one. We called for support and help four times in the first week and the average time to hear back from someone was two hours, then another two hours for a nurse to arrive. So if you have an emergency, just call the ambulance and have the hospital take care of it, it's faster, and your loved one will suffer less. Now, as a result of me firing them, they became hostile, threatened to make me pay for equipment they left behind and failed to retrieve. They never took into consideration that my mom had died and their employees, having missed the appointment to pick up the equipment, lied and said a dead woman was preventing them from getting it. We choose to go with another company who was hands down better suited for caring for end of life patients. Houston Hospice is a money game, you are a dollar sign, if you are cool with that, then use them.

Silverado provided care for my mother while she was at a nursing home. They provided wonderful…read morecare until my mother passed in 2012. Without the care they provided and relieving my stress I would not have been able to continue to work. So 12 years later when my mother-n-law was battling later stages of Alzheimer and we needed care that her palliative care team could no longer provide we again accepted care from Silverado. Thank God they were still in business. Special thanks to Angela Perez, Regina RN, Lynett Lewis CNA, Diane Smith LVN, Jillian Faustino LMSW and the entire staff.

I currently work for a independent private care home which house 2 Sliverado hospice patients. They…read morehave been a pleasure to work with. Mrs. Joanne Jones the community liaison is so awesome. She is always there to help, even if it's just to answer a question.I would recommend Sliverado to family and friends.

The Clayton Oaks Drama Club recently hosted a spectacular one-woman theatrical show featuring the…read moretalented Mary Margaret Mann, and it was a hit! The performance was truly engaging, bringing a unique energy and artistry to our community. A huge thank you goes out to our Life Enrichment Director, Shonta Thompson, and our Executive Director, Coco Murray, for sponsoring this event. Their generosity made it possible for us to enjoy not only a professional-grade performance but also a delightful spread of refreshments. In addition to the main show, the game and door prizes were enjoyed by the Drama Club members and the many residents who attended. It was a fantastic day of culture and connection at Clayton Oaks. We are already looking forward to the next production!

This place may be very pretty and shiny on the outside but once a loved one is there, it all goes…read moreto crap! I can't even begin to list all the issues with this place! They'll tell you that they have quick response times for their caretakers to respond to a page but 30+ minutes is not quick at all! There was even a time where the night caretakers turned off the phone that alerted them to resident's pages. There were several instances where they messed up my mother's medication and for someone with her medical history, missing these medications could've caused some major medical emergencies. My mother was constantly cleaned incorrectly. NO ONE should be cleaned so horribly wrong that feces is dried and caked up on their pubic hair. This was an ongoing issue not something that happened one time. Unfortunately my father had to go to the ER several times. I would always call the front desk and inform them what the issue was with my father and ask them to call an ambulance. One time I called back 20 minutes later to make sure my dad was headed to the hospital.... Guess what, they never called an ambulance! Thank goodness my dad wasn't having a heartache!The management there is incompetent of giving you answers to questions and problems that are going on in the facility they run! No one takes responsibility for their or their staffs screw ups! They charge an arm and a leg for care that is horrible. I don't know how anyone can be ok with treating elderly people like this! All this happened with the entire facility knowing that we were a very hands on and involved family. I can only imagine how the elderly residents, that do not have someone advocating for them, are treated. Stay far away from this place. You do not want your loved staying here!

My partner was recovering from brain truama and stayed for a month. He made gains thanks to the…read morecare of those at Kindred and left breathing on his own. There are Many amazing caring workers here who helped him go from a very sedated state to moving his limbs & responding to questions. Unfortunately like many facilities, they are understaffed & at times if you cannot be with your loved one to support, the care can be supar. Hence the rating of a 4 star is not for the Many, many caring nurses, doctors, & even the custodians but for the moments there are not enough staff to attend to the the needs of the patients. And One star for the lack of vending machines and that the cafeteria is not open on the weekend. ​

My loved one died in this facility and they would even answer the phone so that the mortuary could…read morepick up his body

Dont be fooled by their tagline of 'caring for your family like they would theirs'... they are out…read morefor your money!! They have questionable care, tons of nickle and dime add-on charges and inflexible terms and conditions. if your loved one dies, that serves as 14-day notice to cancel your rooming agreement!! how insensitive is that?

The response to our son's needs have been treated with kindness and compassion, not mentioning the…read moreprofessionalism displayed by all the staff at large, special thanks to Laura.

Canceled the contract 4:23 on a Friday evening so it was impossible to find another home healthcare…read moreand the one we found was as crazy and had to be fired

My mom was at Optimum Personal Care in Missouri City for the last year of her life. I wish we had…read moreknown about them earlier, as it was so much better for her than Memory Care or Skilled Nursing Care. The staff ratio was better also and she was well cared for. They have beautiful grounds and she was able to go outside which she loved. The staff were kind and caring. She was able to rest in a recliner chair as opposed to wheelchair. We are indebted to the staff at Optimum and the Hospice team for their expertise and end of life transitioning. Glenda Cooley

I don't know why I forgot to write a review for Optimum Personal Care but I shouldn't have let it…read moreslip my mind. I found out about OPC after my aunt was no longer able to live alone. OPC was a dream come true. This is a small, family owned care facility. This place reminds you of home. The workers are caring and always knowledgeable about what's happening with every resident. Don't be surprised if you see the owners spending the day with patients. Everyone that works here cares for the residents. Loved ones are free to come and visit anytime. My aunt lived there for eight years and I was never disappointed. Even though my aunt is no longer living, she was always happy and I'd recommend Optimum Personal Care to anyone looking for a facility to care for your loved ones when you can longer do it alone.

While at MD Anderson we were referred to a company that just "didn't feel right". They were pushy…read moreand aggressive. So, my wife and I decided to make some calls and do some research. I'm not 100% sure where I found the other reviews for Unity, but they were enough when combined with my intuition to choose Unity. By the time it came to choosing hospice, my love had already been unable to assist in that choice. I know based on her interactions with nurse Barb & Beverly, that we made a great choice. We felt supported the entire journey. With medications, comfort, supplies, everything. More important, the staff were caring, loving and kind. Even though they must have been exhausted (we're in Galveston) they never let it show. They were nothing but care and love. My love is gone now and they stayed and supported us through texts and more. Im sure if you choose Unity, you will be very happy you did. I know my love is happy we did.

I have Medicare Part A and B . I never know the name and even stay in this Hospice. Then one day ,…read moresurprisingly , they reported to Medicare Department I already pass away ! I contact my insurance Cigna and they also said I am no longer insured ! Why they submit a wrong report that stated I already passed away that lead the consequence Medicare Department cancelled my all my Part A & B benefits ? Now I have no health insurance since March 2025 ! I am suffering badly Diabetes , no way to get medicine ! Worst than that , I can't see my doctor for annual check up and dental treatment ! I write down the address of this UNITY HOSPICE & PALLIATIVE CARE to alert all of you to avoid this facility : 2200 Nasa Road 1 # 250 Houston , TX 77058 . Phone : 422 - 2500