This place is only a few miles from my house so I was happy to find it! I did some digging and…read morefound lots of good reviews so I thought I'd give him a shot. He did a wonderful job and didn't charge me an arm and a leg. He does a good job of showing you the variances in the shades of tint you can choose from and in explaining what each will look like on your specific vehicle. I almost drove by his place a couple of times so keep your eyes peeled; the building kind of sneaks up on you. I will definitely be back to do some additional work on my taillights etc.

Flawless service on my window tint. Incredibly professional and worked with my hectic schedule all…read morethe way! Pro tint will always be my recommendation to anyone looking for window tint and graphics!

I live in downtown Ann Arbor and took my Pontiac Vibe and Nissan Altima to this body shop in Ypsi…read morefor car accident repair! They worked super hard on my behalf to get Geico to repair parts that were not included in original estimates. Grateful that they are for customers! Thank you guys.

I called to request an estimate on my vehicle, and they immediately tried to deter me away. The…read moreperson I spoke to was inconsiderate, and seemed like they did not want my business at all.

I haven't had my car detailed since I moved to Livonia 2 years ago. Previous owners left a smoker…read morestain on the roof (No other detailer got it out) and I had a few spills and some dog hair in the back seat. They got it ALL out! My wheel baby is looking and smelling better then when I first got it! They definitely earned a loyal customer! Ali was able to get me in way faster than I expected and everyone there is super friendly!

Detail, Ceramic coating and a small amount of wrap just to add a little indivualization to my 2022…read moreF150. Also had a detail and Ceramic coating on my wife's Bronco excellent work overall. I didn't explain what I wanted very well on the wrap. The crew went out of their way to make it right. To say that I'm satisfied would be an understatement.

Showed up for all around tint job and new LED headlights put in. Tint had bubbles holes in all 4…read morewindows and the rear windshield. I spent 8 HOURS!!! OPEN to CLOSE Monday July 13th to have the tint re done and headlights put in. Finally get car back i was told it was "A1" when I asked if it's level ect. Since daylight out and I cant check the headlights. I was reassured. I come home mind you I live 45 minutes away night time comes I didnt leave their till they closed and the headlights point straight into the ground. Now I have to go back for a 3RD time to spend god knows how long to have original headlights put in. Now it will be me coming back twice for the tint and now twice for the headlights and gas ain't cheap. To say im unhappy is an understatement. Im coming first thing this morning. Glad I was offered a free car detail though that seems worth 4 45 minute trips. They chipped my paint i was there open to close 9AM TO 6PM AND STILL WASNT DONE. Came back next morning waited another 3 HOURS. And like Jessica's comment they offered me same thing a free car detail and said their work is "A1". I WENT 3 TIMES IM NOT GOING A 4TH. I live 40 minutes away here is the proof these are just some of the damage. There is an entire screw missing and headlights are hanging out of the car. I now have a 1,000 dollar repair bill to fix the paint they chipped and bumper messed up. They said they could touch up paint didnt ask me what color car. I drive metallic silver. STAY AWAY! *********UPDATE********** Took wicked metallics to small claims court (see first picture attached) Judge ruled in my favor in the amount of 1,000 in damages,time,and gas. The most recent comment is the exact experience I went through. Told they would take care of it but when the owner got in front of a judge he changed his tune and said he tried to contact me multiple times. Text messages ect and was asked to produce them he did not because they would not have helped. I did not return a 4th time because they caused 1,000 in damage.

So happy to have found a place where both of the men who helped me were kind and honest…read more I struggle with anything to do with my car as a woman because it often feels like no matter how much I know, any man I talk to will try to find a way to take advantage of me or my money. I didn't feel that way for one moment at Tom's. Not to mention, they helped fix my tail light at no cost. They were honest, transparent and incredibly nice. I recently moved back to the state and I am incredibly grateful to have found a place I trust and so quickly! I will certainly be referring everyone I know here

I'd like to share my recent experience at Tom's Family Auto, which began on the morning of Monday,…read moreOctober 13, 2025. That morning, I called the shop to ask if they could assemble a set of struts and replace a CV shaft on my truck. I was told it was no problem, and they began working on the struts. About an hour later, I received a call that they were "finished" and ready for pickup. However, when I arrived, I was told only one strut was complete, and the rest of the crew was out to lunch. The person behind the desk told me to go ahead and take the one strut and begin the work myself, so I did. Upon returning to my truck, I noticed the assembled strut was visibly crooked. I brought it back for correction and picked up the second strut. I assumed everything was resolved at that point, but after installing the struts, I discovered that the driver-side strut was seized and would not compress. It was now late, so I had the truck towed back to the shop for repair and to address the frozen strut. The following day, I called to check on the status of the repair. I was told the strut could be realigned, but I was met with a very poor attitude from the staff and was told I "shouldn't watch YouTube videos to work on my truck." For the record, I had been following manufacturer Technical Service Bulletins and Bilstein's official instructions, I'm also an FAA licensed aircraft mechanic. The next day I was informed the truck was "ready and aligned." Since I was at work, my mother went to pick it up and I paid the bill in full. That evening, when I inspected the truck, I discovered that the front sway bar was missing entirely -- it had not been reinstalled and was still in the bed of the truck, along with the mounting hardware. It had been left lying next to where the strut was they fixed. Despite this obvious omission, the shop had released the truck to my mother, claiming the work was complete and the truck had been aligned. To be clear: They gave us back a vehicle, declared it aligned and finished, despite it missing a 4-foot-long piece of suspension that was clearly provided and noted. There was even a written note in the cab and verbal instructions given on the phone regarding the sway bar and its hardware. These were apparently ignored. I returned the truck that night and left the keys in the drop box. The next morning, I called to ask what happened, and was told that the mechanic who started the job went home, and the person behind the desk -- who I'm not even sure is a certified mechanic -- had "finished" the job. I was later told the sway bar would be reinstalled, but that no new alignment was needed. I have serious doubts about this, given the work that had been done and undone at that point. Not surprisingly, they failed to install my skid plate as well, which was still laying in the bed of my truck with it's hardware when I arrived home from work. At no point was I offered any compensation for the extra day without my truck, the inconvenience of having it towed, or the serious issue of the vehicle being released in an unsafe condition. I was still charged $800. This experience showed a lack of communication, poor workmanship, disregard for safety, and unprofessional behavior from start to finish. I cannot recommend Tom's Family Auto based on this experience. My family and friends will no longer be using this establishment after being loyal customers for over 20 years.

I was at Dearborn Auto All 1 this morning for a remote start service on my 2016 Hyundai Sonata SE…read more The team was professional and provided genuine service from start to finish. Hadi gave great advice and recommendations with a very reasonable deal that even included a warranty. The A Team completed the installation within an hour. Thank you for the excellent service which makes me happy to recommend your business to others.

They were helpful in recognizing alarm systems are more of a combination...alarm and remote start…read more I was looking for just an alarm system. They responded in a reasonable amount of time and followed up on my additional questions.

DO NOT take your car to this place! They put a bad, faulty part in my car that caused my fuel gauge…read morenot to work & now my car sounds absolutely TERRIBLE! I had to take my car back to them and they accused me of bringing my car in with a bad fuel gauge to begin with. After going back and forth with the rude guy at the counter and insisting that there was NO WAY I would ever drive around town without knowing how much gas is in my car, they finally looked at my car again and realized the part they put in my car was defective and they had to replace it again. That proved I didn't bring my car in with a bad fuel gauge. No apology or anything to me. Unfortunately, after the final repair and them explaining that the new part was an aftermarket part, my car now sounds like crap with constant hissing sounds and gas smells even months after the "repair." They are rude, have terrible customer service, and are overpriced. I will NEVER take another vehicle to this place ever again!! If you want to mess up your car and receive bad customer service, this is the place to go! Good luck!

I have now used these guys for years and Kevin is the BEST! I find it funny and pointed that EVERY…read moreREVIEW is 5 *'s!! On many small tasks I have to throw money at Kevin to accept payment... SUPERIOR QUALITY SERVICE!!

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

I had earlier praised this facility for great customer service and quality of work. Today, I…read morecontinue to praise quality of work but, I have reduced customer service. Today I arrived to get an estimate on a small scratch and I was told I needed to make an appointment and they were booked. I was surprised! 8:30 AM, not a car to be seen, and I only needed a 5 min review. I stayed in lot for 15 min and still no one other car appeared for a quote. As much as I love you guys, a 5 minute quote should have been possible.