I have been coming to this vision center for several years now and honestly don't have any…read morecomplaints. The doctor is very thorough with the exam and makes sure you are comfortable through the whole appointment. She explains everything very well and is very nice. The girls behind the counter that assist with the glasses selection are very nice and are very patient. They were also very helpful in filling out all paperwork for insurance reimbursement. They do have a large selection of glasses that are included with your insurance which is great. Will be coming here for all my future appointments.

I was looking for a place to get some prescription sunglasses…read more I came in at the time of my appointment and was seen right away. Everyone that works there is super nice and friendly. They made me feel very welcomed. The girl that helped me with my selection was super helpful without being pushy. I ended up getting a great pair of sunglasses and they were ready in 4 days!

This place is a disaster! Believe the reviews, scammers. They give a discount if you right a good…read morereview. Trust me, I did it once before. I had such a bad experience here for my recent eye exam. Not sure if it was the car salesman at the front, or the Eye doctor's fault. I basically needed cvs readers, but I wanted progressive lenses. I have insurance with full coverage. I was charged almost $700. I knew something was wrong. I checked my insurance when I got home and all of it was wrong. I had to bring in proof for the salesman to come correct. The guy said my bad, and refunded me $300. He knew just what he was doing, I gave him my insurance card. When the glasses came in, it was the wrong prescription. Couldn't see at all. So I then had to come in for another exam to correct the mistake. With a different eye doctor. I was crystal clear with both eye doctors. They are readers over my contacts. Over a month later, glasses came back with a line on them, not progressives. So they were sent back again. When they finally came in, 3 months after original appt, the prescription was off. I couldn't see up close, I had to pull back to see. Which is the reason I came in to start with. I left with the glasses, bc who can deal with this incompetency for a 4th time. Here I paid $400 out of pocket for glasses I can't use. He never adjusted the price for the wrong prescription lenses he sold me from the start. Meanwhile I shouldn't have paid more then my copay for this whole ordeal. Yet they try and make you feel like they are giving you a deal with their SPIEL! Spin the wheel for a discount, after I extort you. Place is a joke!

We go here for my 6-year-old daughter's Eyecare needs. They are excellent! Oscar is a lifesaver…read morewhen it comes to helping us fix or mend frames or problem solve new orders. Tomato- brand kids frames are excellent. They have others to select from as well.

Terrible. Lazy, rude people. The "boss" at the front is the worst, he scoffs and laughs at you…read morerudely while haughtily adjusting your frames. I ordered frames here that took 45 days to be ready. And they didn't tell me, I had to call, email, text multiple times before they admitted they had the product ready and will ship it out. Then when they shipped it they were slow and missed pickup deadline, resulting in further delays. After paying thousands of dollars you just want your product sooner than 2 months later. Not too much to ask

This is the best place to get your glasses in downtown flushing area. Everything was top notch…read more Place ran efficiently and all the staff are wonderful. There was no hard upsell on more expensive glasses. Got a copy of the prescription with no questions asked. They even added the pd value that some of the other places don't.

I had a very positive experience at Eye and I during my eye exam. Dr. Leung was courteous,…read moreattentive, and extremely thorough. He carefully explained each step of the exam and made sure I was comfortable the entire time. I truly appreciated the level of care provided and would gladly recommend him.

I came in looking to get a new pair of Ortho-K lenses and I had a great experience. The staff were…read moreso friendly and efficient. Every time I went in for an appointment, it was quick. Dr. Kevin Leung is very attentive and meticulous. He explained every step thoroughly and I left with all questions answered every time. I would recommend!

Experienced and friendly staff. Nice eyewear selection. Quality materials, quick service. Have been…read morea regular for several years now.

Okay, now I have been to two of their locations…read more I had time to kill before my hot pot dinner and wanted to come here, since I know all their locations carries different inventory. Everyone was really nice and helpful here. Place was clean and well kept. I jotted down a few selections of what I wanted, but I am waiting for May when they get new styles in before making my final decision.

Had a great experience with Jarvis and he was professional and very helpful…read more Thanks Jarvis

This Optical is top of the line, let me first start off with entering…read more I was greeted with warm, welcoming smiles and the Front desk assistant Melanie was great, very professional assisting me in filling out my paperwork as well as making sure that I was comfortable in the machines as she also wiped them down for me (very sanitary) After my pre-testing I sat down with the doctor and he was great as well, making me feel at home and feel like I am not just another "annoying patient". I definitely recommend this optical for all your vision needs, the staff is amazing and go above and beyond to make you feel comfortable.

Love Dr Chan he's so patience efficient his secretary always so friendly and kind she asi picks out…read moremy glasses with me !!

Dr. Chan is the best optometrist around and I wouldn't go to anyone else…read more He's helped guide me through a complicated prescription and even helped me get comfortable with contacts. I used to need Seal Team Six to help remove them but thanks to the patience and tutelage of Dr. Chan, I've got it all under control. His staff is wonderful and helpful and the shop always smells nice (even through a face mask- there is a sign on the door to wear one so please respect that when you enter).

Terrible customer service. They don't even TRY to help you with your insurance inquiries. Sitting…read moreat a desk with nothing but a straight "no" coming out their mouths. I have been a customer there for over 15 years and since Donna left, it's gone down hill. I'm done, done with this location. Bye

On February 28th, I went in to pick up glasses that had been ready since December 2025. I was…read moregreeted by an employee and clearly stated that I was there to pick up my glasses. I was told I would be helped, and I then waited nearly an hour while several customers who arrived after me were assisted first, including two couples with a baby, two men, and a woman. I observed each of them being called ahead of me. While I was waiting, a bald employee seated on the far left said twice to two coworkers, "there are other tickets," in reference to the employees standing and gossiping near the front desk only a few feet from where I was seated. That comment appeared directed at their conversation, not at assisting customers. Despite this, every new arrival continued to be helped before me. After approximately fifty minutes, I calmly approached the counter and asked why customers who came in after me had been seen first. The employee responded by stating that it had not been an hour. It had been. I left the store feeling frustrated. As I was walking out, the same bald employee loudly made "cuckoo" sounds in my direction, implying that I was irrational. That behavior was unprofessional, disrespectful, and inappropriate. I have previously purchased four pairs of glasses with progressive lenses from this location and had even brought two additional frames with me that day to order more lenses. I chose not to proceed with that purchase. I am a teacher and a single father, and it is not easy to find time to manage basic errands, which is why the glasses had been ready for over a month. To be treated in this manner after waiting that long is unacceptable. I will be taking my business elsewhere.

I came here based on the great reviews. Mine is solely based on customer service since I didn't…read moreactually buy anything. L broke his frame and our reg place was closed that day so we just wanted to see if we could find a temp frame for his lenses. I didn't ask what his name was but he was very nice and tried to find something that would fit but even though he looked at so many pairs but in the end, none fit .. there's a cat that walks around the store. That was cute.. Old school store but great customer service.

This is my first non restaurant review. Larry is extremely attentive and friendly at Optics &…read moreBeyond. I've been a customer for close to 2/3 years and only comes by 1x a year, yet he still remembers my name. I would not pick any other establishment for my contacts purchase. It is the highest customer service you are going to get in Flushing.

Exceptional Eye Care with Dr. Lomonaco…read more Dr. Lomonaco is truly amazing! My family and I have been coming to her for many years, and every single visit reaffirms why we continue to trust her with all of our eye care needs. She is incredibly caring, patient, helpful, and remarkably knowledgeable. It's rare to find someone who consistently goes above and beyond for their patients, but Dr. Lomonaco does just that. Her staff is equally fantastic--friendly, professional, and always a pleasure to interact with. Even after moving out of the area, we happily make the drive (sometimes over an hour) just to see her. That's how much we value the quality of care she provides. The office is clean, well-maintained, and has enough space for smaller families to feel comfortable during visits. They also offer a great selection of glasses and frames, which makes the process convenient and enjoyable. While parking can occasionally be a challenge (it is The Bronx, after all), it's a small price to pay for such outstanding service. If you're looking for excellent eye care, I highly recommend Dr. Lomonaco and the Throggs Neck Vision Associates team. They are simply the best!

The best experience! It was so thorough and kids had fun! The rest of the family will be coming!read more