Called on a Saturday evening with an emergency. Was met with bad attitude and told to call back on…read moreMonday. Why it is advertised as 24/7 service? I don't know. I didn't call back or bother to give them my business because with attitude like that they don't deserve it.

Sanitrol did some work at some else's house on my street. They drove onto my grass when pulling…read moretheir trucks out and ruined the grass and compressed all the dirt down with tire marks. I caught the whole incident on my Ring camera, and they have not been willing to do anything about it.

Best service ever! Guys were knowledgeable, professional and most of all tenacious about resolving…read morethe problem. The exterior drain was clogged with sand and muck! They stuck with it until it cleared. Would I recommend them ? You bet!

Couldn't be happier with the service I received. They were able to accommodate me in a reasonable…read moretimeframe and showed up on time. They found my buried tank on the first try and the whole transaction was completed shortly thereafter without any problems. Will definitely be using again. Thanks!

Mr. Jeff is a very nice bussinessman. I had an issue with my septic, he checked it thoroughly and…read moresuggested remedial option. No pressure, No aggressive approach, all plain and simple conversation. He did wonderful job. Charges are very reasonable, Fully professional approach and workmanship. Even Town health officer happen to be on site and very pleased with what was done. I highly recommend Al's Septic Service for any septic work. Mark

After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

If I could put more stars I would. I was in need of a simple septic cleaning. The woman on the…read morephone was very friendly and efficient. I got an appt within a week. The gentleman that arrived was very nice, did a fabulous job and worked quickly to get the job done. Turn out its a family business and I will def use them from now on!!! BONUS was it was over $100 CHEAPER than the competitors pricing. A WIN WIN WIN. Could not have asked for anything better. THANK YOU!!!!

Great people.scheduling was a breeze. Very efficient ,courteous and prompt response. Excellent…read moreservice .Would recommend without hesitation.Good value. Sam and her father are a great team.

Business is closed. They are referring out to other places. They had.been highly trained and…read morereliable.

As a life-long city boy, septic systems were a new experience for me. A friend recommended Lussier…read more& Sons and I tried them. The person scheduling was friendly, accommodating, and pleasant to work with. The crew who came we're on time, clean, efficient, and answered all my questions. I am better informed and know how to use our system effectively so it lasts!

This company damaged my property while working on my neighbor's. They refused to fix the damage…read more Very condescending stating that it's standard for this to happen and they are not responsible for damage done. Unsafe truck operation and very little respect for the communities they operate in.

This may be the first review I have ever written and that is because A&W is unlike any company I…read morehave ever dealt with. My husband and I just moved to Madison, and the home we bought needed a completely new septic system. Between the town's lack of oversight and the engineers half witted plans, we were in a tough spot. Andrew, Mark, Cory and their crew handled the disarray with such poise and precision - it was truly astounding. They coordinated with the town, engineers and us to rearrange the project and executed it flawlessly. They went above and beyond in every aspect imaginable to ensure the job got done the right way and in time. Their work ethic was remarkable; Truly unparalleled. They left our property looking better than they found it. They worked long, hard, cold days with smiles on their faces. They are a family owned business who genuinely cares about their work and their customers. If anyone is looking for a company who is honest, trustworthy and masters of their craft -A&W is it. Look no further. I cannot recommend them enough.

Loyd was very personable and a pleasure to have help us empty our septic tank, would strongly…read morerecommend!

From the owner: Work hard to keep customers happy. 10% off for first time customers, Service Members & Disabled…read more Inspections available. Serving New Haven County & Fairfield, CT

I had called Medina's one morning told them I had a clogged drain in my bathroom they came out that…read moreafternoon snaked out the hair in my sink, they were very professional I was very happy with the service.

Mr Medina checked my kitchen sinks I thought they were clogged but he was nice enough to check and…read moreand let me know they were not clogged but I just had to run water in each sink every day for a few minutes and problem would be solved he did not charge me for the home visit.He definitely knows everything about his business and does not look for an opportunity to take advantage.My daughter and her husband have also been very happy with his work.

I put my request in on Sunday at 4 and the guy was at my house at 445! He explained what he was…read moregoing to do and what plan b and plan c were if that didnt work for my clog. He spent a while but fixed the problem and cleaned up.

No longer the company they used to be. Remember the jingle. Called on a Monday and they couldn't…read moreschedule me until the next day. Schedule for the next day and no one shows within the 4 hour window. Called and they said they were delayed. Called again and an angry woman said she'd get back to me. Never did. Called again and they were just talking to the technician but he can't come out until the next day. I asked for a reason why I wasn't called about the delays and why I had to call them. I cancelled the appointment and they still had the ba$&s to reschedule. Find a reputable plumber not this former great company.