We called Summers on a Sunday (the Sunday before Memorial Day). It was 90+ degrees and our air…read moreconditioner made a grounding noise and would no longer start. The company who installed our Carier unit isn't open on Sundays so I called Summers due to the positive Yelp reviews. The service call was $150 to come out and look at it - totally understandable. The service tech listened to my son explain what happened and where on the unit the sound was coming from and it was quickly diagnosed and working within 5 minutes. Great right! BEFORE the guy fixed it, my husband asked how much it would cost. The guy said $200. We looked up the part on-line and it was $10 so we figured $150 for the service call and $50 for the 5 minutes it took to diagnose and install the $10 part. The bill details read the following -》trip charge $49 + Dual Cap installed $190 + $159 comfort plan agreement for a whopping total of $398. $200 over the quoted price of $200 OR $50 over if you add the $200 + $150 trip charge. When I questioned the bill, the tech just kept telling me how great the comfort plan was and gave me zero option of not purchasing it. In essence, I purchased an agreement NO ONE told me I had to buy either before they came out or before they would repair it. I was the told the agreement included a 2 year warranty on the part and labor along with a free fall cleaning of the air conditioner, the furnace (that was just cleaned) and a water heater flush. I don't even own a water heater! I have a boiler. Frankly, I am leery of having them back to 'clean' anything because it will just lead to more hidden fees.

BEWARE. They have good reviews, but here is a breakdown of the one star. Would be negative one if…read morepossible. EDIT - They left trash behind. The bucket with all their unnecessary rebuild junk left next to the toilet. For those who have frustrations dealing with AI and auto-booking... they have an annoying robot who books appointments who cannot differentiate members from non-members. Took two phone calls and 6 minutes to connect to an actual human.The things meant to help are harming us. Pay people, not machines. Regarding machines, the plumber took a quick look and confirmed it was the fill value not doing the job. Something I told my mom I could fix easily with a part from ACE. He quoted $368 for a rebuild, which didn't need to be done. I replaced the flapper and chain about a 6 months prior. Not only is this an easy DYI fix with a $20 part, but he tossed the 6 month old flapper and chain. He tossed the work I just did. THIS DID NOT NEED TO BE DONE and it's insane to charge that much. It already costs members $69 to come out, and $368 is with the member discount. I am not the home owner, so I have no say so in approving the work. I have builder friends and my neighbor (HOA) agreed the price is insane. $437 to fix a $20 problem. This is 2026 and my mom is on a very limited fixed income. I spoke to Ben the manager, asked for a breakdown. If the up-charge was the parts or labor. He said there is no break down and that's what it costs. I could not have been more angry with these people. If you know nothing about plumbing, than learn. Because it ridiculous to be charged that much for something so easy to fix.

From the first initial call to the office to the end of the job was met with such care and…read moreexceptional service. They were timely, professional and great at talking us through everything. Even going above and beyond to explain how to maintain heating and cooling for optimal use! Would recommend highly and they will always have us as a client. They are go to!!

We are a business that produces a lot of heat year round. It gets very uncomfortable without our AC…read moreunits working properly. AAA was very understanding and got their technician (Cory) out right away. He diagnosed the problem and got our systems running. We can breathe easy again. Great service from a great family owned company. AAA is AAA+.

Welp, it doesn't get much better than this. I called Williamson after trying Illiana the same day,…read morehoping Williamson good send someone right away (Illiana couldn't make an emergency call and we needed someone here before we left for work). The technician called me back immediately and stopped by us on his way to another job within 30 minutes of the call. They were in and out within 30 minutes, replacing our 2nd capacitor for $100 less than Illiana charged us for the exact same part last Summer. I am happy to be working with a small, local business, and now I'm never turning back. Thank you Williamson!

Hello everyone, I want to give an enthusiastic 5 thumbs up for Williamson Heating & Cooling. Let…read moreme tell you why, Williamson has been my HVAC team for 17 years. As a single girl, y'all know it's hard to find good help. Wayne and his dad are AWESOME! They've installed and maintained my HVAC system with consistent excellence. I once had an outdated furnace that would go out on the coldest days, Williamson has always been there for me. They arrive on time, clean up and are all very courteous. I have replaced a heating and A/C system with Williamson and there is no other HVAC team for me. I highly recommend my HVAC team. Williamson heating is the best!

ExoEdge Systems LLC was sent to my home to service the air conditioner. Instead of focusing only on…read morethe unit, their technician attempted to walk through the house and claimed he needed to check every vent in every room. When I declined, the technician later reported on the number of pets in my home which was unrelated to the service call. I invited this company in with the expectation of a professional HVAC repair, not a house inspection. I felt misled and uncomfortable. A contractor should respect boundaries and stick to the job they were dispatched for.

Very dishonest company! I was told by Brandi that it would be $125 to have a tech inspect my…read morefurnace. The extra $25 was for after hour charges. After 25 or so minutes I was told my control board needed to be replaced. Dylan offered to do the job for $1150 with no grantees. After I refused that service he told me my charge went up to $237 for his visit. I am not sure if this is their standard practice after you decide not to have to work done. Overall, they are very pricey! Dylan said that my control board runs higher than average. It actually runs $50 to $200 on the higher end. So I would have basically just paid over 1k in labor for a part that might not fix the problem. If you do decide to go with this company I would highly recommend asking for an itemized list of fees before coming out.

Called them to try to save my old furnace, they were out that day. Furnace needed to be replaced…read moredue to cracked heat exchanger in which they pulled out and showed me. They replaced my furnace and central air unit the next day in 20 degree weather. They were efficient, friendly, clean and very knowledgable!

My furnace went out during a really cold evening. They were out the next day to replace it They…read morewere just wonderful. The staff, price, service and just overall experience! It's never fun spending that much money but they really made it easier and even sent a thank you gift!

Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Technicians came on time and explained every thing they were doing like I was a kid (which is what…read moreI want...I know nothing about HVACs). Technicians were extremely honest and didn't try to upsell. Even told me that if something were to happen, I can call them again and I wouldn't be charged another fee to come out. You've earned a lifelong customer. Thanks!

Heat stopped working about 3am. Called Jimmy around 8am and he squeezed us into his schedule and…read morecame around 9:30am. Quickly troubleshot and found the problem. Had the part on his truck and now we are warm again. Price was more than fair. Highly recommend them.

From the owner: Mendez Heating & Air Conditioning specializes in providing Air Conditioning and Heating solutions…read moreto residential homeowners in the Northwest Indiana Region. Hands down, you will not find a lower price for any of your heating or cooling needs. Family owned and operated, reliable service, honest and knowledgeable; you can count on us for quality work to exceed your expectations. We offer many options and will make sure the solution fits within your needs and budget!